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The $402 million dollar rate hike Peoples Gas is requesting could increase customers' bills by about $140 a year. Advocates said families on the South Side and West Side are already struggling to keep up with payments.
"Failure to invest in infrastructure is the kind of thing that happened in Texas two winters ago during their harsh winter storm. There was no heat and more than 240 people lost their lives."
ComEd is asking for a rate change, but they didn't call it a hike. In fact, in plain English it says, "Customer bills not expected to increase as part of the filing." CBS 2's Andrew Ramos reports.
The bitter blast means many of us are trying to stay warm inside and that means higher gas bills.
Cathryn Harris' power went out, her sump pumps broke, then her basement flooded - and ComEd admitted the outage was because of a failed underground power line. But that's not enough to get the utility giant to pay for damages.
If you're struggling to pay your utility bills during the COVID-19 pandemic, the Citizens Utility Board, or CUB, wants to remind you there is help available.
Get ready for a summer of ripoffs. In the last four years, Illinois residents have overpaid more than $600 million for electricity, and it's about to get worse.
CUB said technology is allowing scam artists to make thousands of calls a minute, and the calls have reached an "alarming level." The telecom services firm YouMail estimates there were a record 47.8 billion automated calls in 2018 -- most scam calls or telemarketers.
A consumer advocacy group is pushing a proposal to protect customers shopping for alternative electric and gas companies.
The Citizens Utility Board, AARP and the Illinois Public Interest Research Group are teaming up in opposition to proposed legislation in the Illinois General Assembly to would let AT&T get rid of traditional landline phones.
The Citizens Utility Board said it has seen a 65% increase in complaints and questions this winter about unregulated natural gas suppliers.
The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
Top officers of Peoples Gas "knowingly misled" state regulators about the ballooning cost of a multibillion-dollar upgrade program to pave the way for a 2015 merger, according to a complaint filed by Attorney General Lisa Madigan and a utility watchdog.
It's unusual for three utilities and the Citizens Utility Board to come together for a single news conference, but they did just that Friday to try to prevent customers from being scammed.
The Illinois Commerce Commission on Wednesday announced an investigation into Peoples Gas' controversial and pricey gas-main replacement program in Chicago after allegations by two whistleblowers.
A couple years ago, you could save decent money on your electric bill merely by switching to an alternate energy supplier, but Citizens Utility Board spokesman Jim Chilsen said not anymore. That is because those companies have started hiking rates, and ComEd has gotten out from under an expensive contract.
Illinois lawmakers have introduced legislation that would allow ComEd to charge customers about $2 more per month to cover the costs of its nuclear power plants, drawing criticism from a utility watchdog group that says ComEd's parent company already makes plenty of profit.
People's Gas and North Shore Gas customers can expect to see an increase in their monthly heating bills, reports WBBM's Mariam Sobh.
Have a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.
Illinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.
City officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.
Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it's seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
ComEd customers will be getting socked with higher electric bills this summer.
ComEd is asking for another rate hike, but the Citizens Utility Board says it will fight it every step of the way.
The increase amounts to about $5.50 per customer and is on delivery charges so it doesn't matter if you have another electric supplier.
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Ald. Chris Taliaferro (29th) said the fieldhouse will reopen Monday, allowing for after-school programming and other services to resume.
The robbery took place at Milwaukee and Armitage.
A major crash has shut down multiple lanes on northbound.
Police said the offenders drove off northbound on Orleans with additional vehicles waiting nearby.
West Chicago Fire Chief Patrick Tanner said residents were out on their balconies trying to escape the flames.
The circumstances surrounding the shooting remained under investigation Wednesday, police said.
Henry Kissinger, known for his practice of "realpolitik," was credited with helping thaw relations between the U.S. and China. But he was also accused of alleged war crimes.
Thursday's temperatures will be in the upper 40s.
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Amtrak said they were never notified of the SUV on the tracks before the crash last week, was despite a warning call a full 41 minutes earlier.
The National Transportation Safety Board said the Chicago Transit Authority was operating on out-of-date information with regard to stopping lengths.
National Transportation Safety Board investigators will be digging into the train crash - piece by piece.
Minooka Community High School has faced allegations of tolerating racism in the classroom before.
Price's body was escorted to the Medical Examiner's office alongside his friends and family on Monday.
Henry Kissinger, known for his practice of "realpolitik," was credited with helping thaw relations between the U.S. and China. But he was also accused of alleged war crimes.
"If you're going to run in a race, you have to run knowing that you have a good chance of winning, and I see no path winning with Trump at the top of the ticket," Durkin said.
"Across the country, gun violence is a public health epidemic, plain and simple," Durbin said.
At the time, Solis was also a sitting member of the Chicago City Council, as alderman of the 25th Ward.
The House will try for a third time this year to expel New York Rep. George Santos after the Ethics Committee released a scathing report detailing his alleged lawbreaking.
Over the last several weeks, the Saint Charles senior living community has become a bit of a ghost town.
Casino officials said on Thursday, Nov. 2, they determined hackers got into their system and stole personal information about Rivers Casino staffers, customers, and online sports book customers.
We previously told you about small business owner Janine Morabito's struggle after getting stiffed by Uncle Sam. There are several others in the same boat.
W.A.T.C.H. – World Against Toys Causing Harm – issued a list Wednesday of toys they said are hazardous and should not be in children's hands.
CBS 2's Lauren Victory unraveled what went wrong.
Before you grab your steak knife, the scientists emphasize that the point of the study is not to advise people to eat more red meat.
The City of Evanston has linked the outbreak to the Big Wig Tacos & Burritos at 950 Church St. in downtown Evanston, which had a $1 burrito night for Northwestern students this past weekend.
Investigators have learned that people reported stomach cramps, vomiting, and diarrhea after eating at Big Wig Tacos & Burritos.
CDC investigating fruit from HMC Farms after one person died and 10 are hospitalized following a listeria outbreak.
Kilitch Healthcare India is recalling the products more than three weeks after the FDA warned against their use.
Who will be moving into closed Bed, Bath & Beyond stores nationwide and in the Chicago area? Court documents provide some clues.
It's Small Business Saturday 2023, a big day to highlight the success of entrepreneurs who started small and are working hard to make it big.
Three of the trolleys were running on Small Business Saturday, making eight stops in Ravenswood so people could visit their favorite shops.
Berlin announced that "the party" ended at 5 a.m. Sunday, Nov. 19.
"With multiple locations in the Chicago area, Big Shoulders Coffee is a must-stop for no-nonsense artisan beans, roasted to perfection," USA Today wrote.
Their victory makes back-to-back championships, and 15 titles overall.
DePaul University's women's basketball team is coming off its first losing season under head coach Doug Bruno since 1999, and All-American Aneesah Morrow transferred to LSU.
The Blackhawks had dropped six of seven. They held off the Kraken in the final minutes.
DeMar DeRozan and Coby White led the Bulls with 19 points apiece.
The Blackhawks said Perry engaged in "unacceptable" conduct that violated terms of his contract and the team's internal policies "intended to promote professional and safe work environment."
Tickets for the tour go on sale on Dec. 1. For those who signed up, the presale for tickets went live on Wednesday.
The new venue features two theater spaces – a 137-seat proscenium and a 40-seat rehearsal studio.
The pair made up the pop rock duo Hall & Oates, and put out 18 studio albums together.
A long-time anchor to the Network's successful Friday night lineup, "Blue Bloods" is Friday's #1 primetime program and the #3 broadcast drama on television.
The Solider Field show is scheduled for June 27, 2024.
As construction on the first winterized tent camp for migrants gets underway in Chicago, the city is abandoning plans to house hundreds of asylum seekers in the fieldhouse of a West Side park.
Getting guns off Chicago streets is the goal of three events being hosted by Chicago police this weekend.
According to the Chicago police, the offenders attempted to take the ATM in the 300 block of West Superior just after 6 a.m.
A Walgreens store is closed on the Northwest Side after police said someone armed with a gun demanded money from the store.
CBS 2's Marissa Perlman tried out some bumper cars at the holiday season pop-up in Fulton Market.
Sources said the shooting was believed to be domestic in nature.
U.S. Sen. Dick Durbin (D-Illinois) has introduced legislation that would put Postal Police back on the street to protect workers.
The school bus ended up on its side, and several other vehicles were also damaged.
The trial could serve as a window into how prosecutors will go after former President Donald Trump and how they use rap lyrics as evidence.
There was a lot that remained unknown Wednesday night about the circumstances surrounding the shooting.
