Citizens Utility Board Release Guide To Help Pay-TV Customers Save Money
The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
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The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
Top officers of Peoples Gas "knowingly misled" state regulators about the ballooning cost of a multibillion-dollar upgrade program to pave the way for a 2015 merger, according to a complaint filed by Attorney General Lisa Madigan and a utility watchdog.
It's unusual for three utilities and the Citizens Utility Board to come together for a single news conference, but they did just that Friday to try to prevent customers from being scammed.
The Illinois Commerce Commission on Wednesday announced an investigation into Peoples Gas' controversial and pricey gas-main replacement program in Chicago after allegations by two whistleblowers.
A couple years ago, you could save decent money on your electric bill merely by switching to an alternate energy supplier, but Citizens Utility Board spokesman Jim Chilsen said not anymore. That is because those companies have started hiking rates, and ComEd has gotten out from under an expensive contract.
Illinois lawmakers have introduced legislation that would allow ComEd to charge customers about $2 more per month to cover the costs of its nuclear power plants, drawing criticism from a utility watchdog group that says ComEd's parent company already makes plenty of profit.
People's Gas and North Shore Gas customers can expect to see an increase in their monthly heating bills, reports WBBM's Mariam Sobh.
Have a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.
Illinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.
City officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.
Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it's seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
ComEd customers will be getting socked with higher electric bills this summer.
ComEd is asking for another rate hike, but the Citizens Utility Board says it will fight it every step of the way.
The increase amounts to about $5.50 per customer and is on delivery charges so it doesn't matter if you have another electric supplier.
The nearly 800,000 customers who switched electric companies have been seeing a savings of about $10 a month.
Power activists will ask Illinois to equalize electrical rates between the city and suburbs. WBBM's John Cody has more.
Smart phone users may want to take a closer look at their data plans.
Thousands of dollars in fees on a water bill may force a family to become homeless. The desperate parents say their village is charging excessive fees, more than many other municipalities. CBS 2's Dave Savini has been looking into their plight and has this original report.
The Citizens Utility Board on Monday released its first-ever report card on the state of Illinois' electricity competition.
Don't get scammed or slammed into signing up for alternative electric service you might not want.
One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.
Read your phone bill carefully. The Citizen's Utility Board is calling Illinois cell phone bills the new frontier for an old fraud called cramming.
Chicago residents likely will be able to get cheaper electricity from an alternate supplier, after approving a measure allowing City Hall to negotiate cheaper rates on behalf of residents and small businesses.
A consumer watchdog group says this summer's extreme heat boosted the bills of Commonwealth Edison customers by about $64 million.
A utility watchdog group says a combination of factors could lead to big savings on your natural gas bills this winter.
The new quantum facility is said to create 1,000 permanent jobs, with an apprentice program supplying a pipeline of community-college grads in Chicago.
The FAA says all three incidents happened on different runways, everyone was evacuated, and no one was hurt.
Hamed Alsaidi, 31, was charged with eight counts of possessing an unregistered destructive device.
The boy suffered a gunshot wound to the left leg, police said.
An ad by mayoral candidate Susana Mendoza claims that homicides are down in Chicago due to the work of trauma surgeons. Some say the ad is misleading, but it brings back the conversation about gun violence.
The University of Illinois at Urbana-Champaign confirmed on Tuesday that it recieved a letter from the Department of Defense, which has announced "research security audits" at 30 universities nationwide.
The Justice Department is planning to deploy a record 1,000 federal monitors to polling places throughout the U.S. for the midterm elections.
Former Cook County Commissioner Richard Boykin announced Tuesday that he is filing a complaint against Treasurer Maria Pappas over some profanity-related texts.
Former Cook County Commissioner Richard Boykin is demanding an apology from Treasurer Maria Pappas for some profanity-laden text messages he says are offensive.
Zach Lahn won the Iowa Republican gubernatorial primary over Trump's endorsed candidate, but three months before Election Day, many in his own party say they still don't know who he is.
A new Illinois law signed by Gov. Pritzker offers up to $1,000 to eligible homeowners hit by storm damage, but the money won't be available until next year — and the program only covers certain areas of Chicago.
Illinois is one of 46 states that have reached a $15.5 million settlement with a Pennsylvania-based mortgage servicer for improperly imposing new insurance policies on homeowners who already had insurance.
The Trump administration is taking aim at power grid operator PJM Interconnection over rising electricity bills that affect Illinois and Indiana residents.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Researchers from the University of Chicago have uncovered some information on how space travel affects — or actually doesn't affect — the heart.
As people age, it becomes crucial to do whatever possible to protect from issues like memory loss. But leading neurologist Dr. David Perlmutter said the process actually starts well before advanced age.
The Illinois Department of Public Health is not adopting new federal child vaccine guidelines and will continue following recommendations by the American Academy of Pediatrics.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
With the cyclosporiasis linked to iceberg lettuce growing and consumers wary of the products on grocery shelves, many in Chicago are turning to local farmers market for fresh and safe greens.
The Original Rainbow Cone celebrated its 100th anniversary on Sunday with a special event at its Beverly location.
The Shops at North Bridge on the Magnificent Mile announced plans Thursday for a multimillion-dollar renovation project.
While the building that housed the flagship Ann Sather restaurant on Belmont Avenue has been torn down, the renowned Chicago restaurant chain is now set to open a new Lakeview location.
Nationally, data centers used 17.4 billion gallons of water in 2023 — a figure projected to reach 72.6 billion gallons by 2028, raising concerns about states' water supplies.
Chicago's Wishbone Restaurant will soon be closing after 36 years in business.
Madonna leads all artists with 11 nominations at this year's MTV VMAs, and a full sweep would tie her with Beyoncé and Taylor Swift for the most VMA wins in history.
Hayden Panettiere, who starred in "Remember the Titans" as a child actor and rose to fame in the series "Heroes," has died at the age of 36. The coroner's office says she was found in cardiac arrest.
Buddy Guy was honored with the Chicago Music Legend Award at the Obama Presidential Center's Chicago Culture Ball this weekend.
Bal Khabra is the author of the four-part series "Off the Ice," a college hockey romance collection that is wrapping up at just the right time.
Crews need about a week and a half to tear down the festival site before the city can begin its own inspection — and past cleanup costs have topped $1 million.
Getting it built was a priority for Gov. JB Pritzker, who pushed for big state funding for the Illinois Quantum and Microelectronics Park campus in South Chicago, where the 128-acre U.S. Steel South Works Plant once sat.
It started with this United flight taking off to Phoenix last Thursday. Then, on Monday, another United flight popped a tire after landing, but just about three hours before, an American flight blew two tires after it touched down.
Investigators say that, besides the explosive devices, they also found a handwritten map of an area in Orland Park, including the Metra station and the words "you see the mosque" that referred to the Orland Park Prayer Center.
NIPSCO on Tuesday estimated the towns of Highland and Munster will be the last to have their lights back on, with full restoration by 11:59 p.m. on Tuesday, Aug. 25.
Susana Mendoza, in the ad, claims that homicides are down in Chicago due to the work of trauma surgeons. Experts say the survival rates for victims across the city have not been improving. In fact, they've actually gotten worse.
Some people living in northwest Indiana might be waiting another week to have their power restored from last week's storm.
NASCAR is calling off plans to bring its street race back to downtown Chicago in 2027, but is holding out hope for the event to return in the future.
Shayde Fisher says the scammers went as far as conducting a video interview, sending official-looking employment paperwork and even mailing her a check. The whole thing turned out to be a scam.
The new quantum facility is said to create 1,000 permanent jobs, with an apprentice program supplying a pipeline of community-college grads in Chicago.
The FAA says all three incidents happened on different runways, everyone was evacuated, and no one was hurt.
CEO of the Illinois Quantum and Microelectronics Park, Harley Johnson, gave CBS News Chicago an exclusive look inside the new park in South Chicago.
The Illinois Department of Financial and Professional Regulation last inspected South Chicago Chapel funeral home in October, 10 months before 56 decomposing bodies were found there.
The discovery of dozens of decomposing bodies at a Chicago funeral home run by a couple with a history of mishandling human remains has raised questions about how Illinois regulates the funeral home and crematory industries.
An arrest at a Lululemon athletic wear store in the Gold Coast neighborhood in Chicago led investigators to a crew that was exploiting unhoused people and responsible for thefts totaling $100,000.
More violations at Chicago's Bohemian National Cemetery and Crematorium have surfaced, which is now under investigation for its role in mishandling bodies connected to the family that ran South Chicago Chapel.
NASCAR is calling off plans to bring its street race back to downtown Chicago in 2027, but is holding out hope for the event to return in the future.
A fight broke out in the stands at Wrigley Field during a Crosstown Classic game on Monday evening.
The Cubs snapped a two-game skid and ended the White Sox's three-game winning streak.
Kamilla Cardoso had 22 points and 12 rebounds, while Natasha Cloud scored 20 points.
Chicago lost for the third time in four games.
A man has been arrested and charged after authorities said he decided to make himself at home at the Macy's flagship store on State Street in downtown Chicago.
Chicago police on Tuesday asked for help from the public in solving a pair of burglaries that happened in the early-morning hours on the city's West and Northwest sides.
A man convicted of gun charges in the case involving the shooting death of Chicago police Officer Krystal Rivera has now been indicted separately on drug charges.
A man was left in critical condition early Tuesday after being shot on Chicago's Near West Side.
A 14-year-old girl suffered a graze wound from gunfire Monday morning in Chicago's Roseland neighborhood.
