Citizens Utility Board Release Guide To Help Pay-TV Customers Save Money
The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
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The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
Top officers of Peoples Gas "knowingly misled" state regulators about the ballooning cost of a multibillion-dollar upgrade program to pave the way for a 2015 merger, according to a complaint filed by Attorney General Lisa Madigan and a utility watchdog.
It's unusual for three utilities and the Citizens Utility Board to come together for a single news conference, but they did just that Friday to try to prevent customers from being scammed.
The Illinois Commerce Commission on Wednesday announced an investigation into Peoples Gas' controversial and pricey gas-main replacement program in Chicago after allegations by two whistleblowers.
A couple years ago, you could save decent money on your electric bill merely by switching to an alternate energy supplier, but Citizens Utility Board spokesman Jim Chilsen said not anymore. That is because those companies have started hiking rates, and ComEd has gotten out from under an expensive contract.
Illinois lawmakers have introduced legislation that would allow ComEd to charge customers about $2 more per month to cover the costs of its nuclear power plants, drawing criticism from a utility watchdog group that says ComEd's parent company already makes plenty of profit.
People's Gas and North Shore Gas customers can expect to see an increase in their monthly heating bills, reports WBBM's Mariam Sobh.
Have a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.
Illinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.
City officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.
Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it's seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
ComEd customers will be getting socked with higher electric bills this summer.
ComEd is asking for another rate hike, but the Citizens Utility Board says it will fight it every step of the way.
The increase amounts to about $5.50 per customer and is on delivery charges so it doesn't matter if you have another electric supplier.
The nearly 800,000 customers who switched electric companies have been seeing a savings of about $10 a month.
Power activists will ask Illinois to equalize electrical rates between the city and suburbs. WBBM's John Cody has more.
Smart phone users may want to take a closer look at their data plans.
Thousands of dollars in fees on a water bill may force a family to become homeless. The desperate parents say their village is charging excessive fees, more than many other municipalities. CBS 2's Dave Savini has been looking into their plight and has this original report.
The Citizens Utility Board on Monday released its first-ever report card on the state of Illinois' electricity competition.
Don't get scammed or slammed into signing up for alternative electric service you might not want.
One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.
Read your phone bill carefully. The Citizen's Utility Board is calling Illinois cell phone bills the new frontier for an old fraud called cramming.
Chicago residents likely will be able to get cheaper electricity from an alternate supplier, after approving a measure allowing City Hall to negotiate cheaper rates on behalf of residents and small businesses.
A consumer watchdog group says this summer's extreme heat boosted the bills of Commonwealth Edison customers by about $64 million.
A utility watchdog group says a combination of factors could lead to big savings on your natural gas bills this winter.
Milwaukee Public Schools is recruiting teachers in Chicago amid plans to lay off hundreds of Chicago Public Schools staff members.
Hong's rise in the Wisconsin Democratic primary has exposed a sharp divide, with some voters saying they would cross party lines in November rather than support a DSA-aligned candidate.
Chicago police were searching Wednesday for two men in connection with a shooting that left a man wounded in the Northwest Side's Hermosa neighborhood.
One man was killed, and another was critically injured in a shooting in Chicago's South Shore neighborhood.
Three people were injured Tuesday night when an all-terrain vehicle slammed int a sport-utility vehicle in Chicago's Belmont Cragin community.
Hong's rise in the Wisconsin Democratic primary has exposed a sharp divide, with some voters saying they would cross party lines in November rather than support a DSA-aligned candidate.
Dr. Anthony Fauci is testifying to the Senate on the origins of the COVID-19 pandemic, setting up a showdown between the infectious disease expert and GOP Sen. Rand Paul.
In the year since President Trump signed an executive order aimed at moving homeless people off the streets, states have expanded involuntary treatment for the homeless.
Chicago's next mayoral election is set for Feb. 23, 2027, and eight candidates already have announced plans to run, with more expected to join the race in the coming months.
Gov. JB Pritzker on Tuesday signed legislation requiring public schools in Illinois to prohibit students from using cellphones or other mobile devices in classrooms.
The Trump administration is taking aim at power grid operator PJM Interconnection over rising electricity bills that affect Illinois and Indiana residents.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Illinois Gov. JB Pritzker on Thursday signed several new consumer protections into law, including a ban on junk fees.
CBS News Chicago has learned that Illinois home insurance premiums are not only higher than the nation's average, but going up faster too.
East Chicago, Indiana is being placed on a precautionary boil water advisory starting Monday morning for planned installations that could affect water safety.
A new Northwestern Medicine study on long COVID shows women show more neurological symptoms than men.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Chicago just barely made the top 20 in the American College of Sports Medicine's 2026 ranking of the country's fittest cities.
In a major turnaround in the opioid crisis, overdose deaths are falling across Chicago and Cook County.
The changing developments at 1800 N. Clybourn Ave. represent a microcosm of 40 years of changing development priorities on the Clybourn Corridor as a whole, and in Chicago and beyond.
The food deserts on Chicago's South and West sides could spread even wider if seven Save A Lot grocery stores close.
Illinois American Water and Aqua Illinois are both seeking rate increases that would raise monthly bills by as much as $28, while their parent companies seek regulatory approval to merge — a deal a consumer watchdog says would give one company control of nearly all regulated water customers in the state.
The Federal Trade Commission and attorneys general from several states secured a right-to-repair settlement Wednesday with agriculture equipment giant Deere & Co. — commonly known as John Deere — that requires the company to let farmers and independent shops fix their own equipment.
Chicago Soul Café opened Monday at 6248 S. St. Lawrence Ave.
Actor William Shatner and his daughter, Melanie Shatner Gretsch, recall how they helped each other as they fought Stage 4 cancer side by side.
Carly Simon, the singer known for 1970s hits like "You're So Vain," announced she has Parkinson's disease and also was treated for basal cell carcinoma.
Paramount Skydance on Friday said it would delay the deal until as late as June 2027.
Iowa announced a fall exhibition game against Kansas at the Field of Dreams ballpark, where major and minor league games have been played since 2021.
Christopher Nolan's "The Odyssey" is the first film shot entirely on 70mm IMAX cameras, and Cinemark Seven Bridges in Woodridge is 1 of roughly 30 theaters nationwide equipped to show it that way.
Logan Kelly’s free Blockbuster box honors his late grandfather, who started some of the first video stores in Wisconsin and Illinois.
Chicago police were searching Wednesday for two men in connection with a shooting that lefty a man wounded in the Northwest Side’s Hermosa neighborhood.
Three people were injured Tuesday night when an all-terrain vehicle slammed int a sport-utility vehicle in Chicago’s Belmont Cragin community.
One person was killed, and another was critically injured in a shooting in Chicago's South Shore neighborhood.
Recovery from the severe weather on Monday has stretched into a third day.
Recovery from the severe weather on Monday has stretched into a third day.
Earlier this month, charges were dropped in one case against Weinstein, but he still faces charges in New York and California.
The search has resumed for a second contractor worker swept into a storm sewer Monday in Downers Grove during severe weather, though it has now become a recovery mission.
Milwaukee Public Schools is recruiting teachers in Chicago amid plans to lay off hundreds of Chicago Public Schools staff members.
Hong's rise in the Wisconsin Democratic primary has exposed a sharp divide, with some voters saying they would cross party lines in November rather than support a DSA-aligned candidate.
Earlier this month, charges were dropped in one case against Weinstein, but he still faces charges in New York and California.
The summer camp serves about 75 kids every year, with the mission to help them heal from a violent loss.
While Mayor Brandon Johnson hasn't announced if he will run for re-election next year, he's boasting about lower vacancy rates for Mag Mile buildings and taking credit for the positive changes.
A Lockport foster parent said he lost his kids, job and home for months after a mix-up that landed his name on the Illinois Sex Offender Registry.
Record heat and major air quality issues created by wildfire smoke were key topics as some of the top climate leaders from around the world gathered in Chicago this week for the Aspen Institute's annual climate summit.
Happ punctuated an 11-pitch at-bat with a two-run double to get the Cubs' scoring started.
The White Sox have lost four of five, including two consecutive games to New York.
The Chicago Bears hit the field at training camp for the first time on Tuesday, and head coach Ben Johnson is clearly fired up for his second season at the helm after a successful first year.
Alex Bregman had a homer, two doubles and drove in two runs to lead the Chicago Cubs to a 7-3 win over the St. Louis Cardinals on Monday night.
The New York Yankees beat the Chicago White Sox on Monday night in the opener of a four-game series between playoff contenders.
Chicago police were searching Wednesday for two men in connection with a shooting that left a man wounded in the Northwest Side's Hermosa neighborhood.
Chicago police on Tuesday warned of a pattern of car thefts from parking garages at O'Hare International Airport.
U.S. Customs and Border Protection agents intercepted what was described as a "cornucopia" of unapproved medications in a shipment at O'Hare International Airport recently.
Police have finally identified the remains of a woman murdered nearly a century ago and buried beneath a building in Toronto.
The son of Chiefs assistant coach Eric Bieniemy has been arrested and charged with a shooting that wounded his mother, Mia Bieniemy, according to authorities in Virginia.