Citizens Utility Board Release Guide To Help Pay-TV Customers Save Money
The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
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The Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
Top officers of Peoples Gas "knowingly misled" state regulators about the ballooning cost of a multibillion-dollar upgrade program to pave the way for a 2015 merger, according to a complaint filed by Attorney General Lisa Madigan and a utility watchdog.
It's unusual for three utilities and the Citizens Utility Board to come together for a single news conference, but they did just that Friday to try to prevent customers from being scammed.
The Illinois Commerce Commission on Wednesday announced an investigation into Peoples Gas' controversial and pricey gas-main replacement program in Chicago after allegations by two whistleblowers.
A couple years ago, you could save decent money on your electric bill merely by switching to an alternate energy supplier, but Citizens Utility Board spokesman Jim Chilsen said not anymore. That is because those companies have started hiking rates, and ComEd has gotten out from under an expensive contract.
Illinois lawmakers have introduced legislation that would allow ComEd to charge customers about $2 more per month to cover the costs of its nuclear power plants, drawing criticism from a utility watchdog group that says ComEd's parent company already makes plenty of profit.
People's Gas and North Shore Gas customers can expect to see an increase in their monthly heating bills, reports WBBM's Mariam Sobh.
Have a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.
Illinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.
City officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.
Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it's seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
ComEd customers will be getting socked with higher electric bills this summer.
ComEd is asking for another rate hike, but the Citizens Utility Board says it will fight it every step of the way.
The increase amounts to about $5.50 per customer and is on delivery charges so it doesn't matter if you have another electric supplier.
The nearly 800,000 customers who switched electric companies have been seeing a savings of about $10 a month.
Power activists will ask Illinois to equalize electrical rates between the city and suburbs. WBBM's John Cody has more.
Smart phone users may want to take a closer look at their data plans.
Thousands of dollars in fees on a water bill may force a family to become homeless. The desperate parents say their village is charging excessive fees, more than many other municipalities. CBS 2's Dave Savini has been looking into their plight and has this original report.
The Citizens Utility Board on Monday released its first-ever report card on the state of Illinois' electricity competition.
Don't get scammed or slammed into signing up for alternative electric service you might not want.
One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.
Read your phone bill carefully. The Citizen's Utility Board is calling Illinois cell phone bills the new frontier for an old fraud called cramming.
Chicago residents likely will be able to get cheaper electricity from an alternate supplier, after approving a measure allowing City Hall to negotiate cheaper rates on behalf of residents and small businesses.
A consumer watchdog group says this summer's extreme heat boosted the bills of Commonwealth Edison customers by about $64 million.
A utility watchdog group says a combination of factors could lead to big savings on your natural gas bills this winter.
A new blockade on Wabash and heavy rust stains on Hubbard below are the only signs of the staircase that once stood there.
Stepping in for Caleb Williams, Keenum was 24 for 34 for 247 yards.
The self-sanitizing pod is equipped with a power-washing system that cleans and disinfects the toilet and the floor for a few minutes after each use.
Cary police did not say what led to the shooting.
History will be made at Soldier Field on Monday night when Grammy-nominated band Mariachi Herencia de México will become the first mariachi band to perform the National Anthem at the stadium.
A group of 26 members of the Chicago City Council, the same group that torpedoed Mayor Brandon Johnson's 2026 budget, sent the mayor a letter with their demands for the next fiscal year.
In the race for the seat currently held by retiring U.S. Sen. Dick Durbin, Democratic Illinois Lt. Gov. Juliana Stratton is facing off against former Illinois Republican Party chairman Don Tracy and independent candidate Whitfield Harrington.
Gov. JB Pritzker is seeking to become the first Democrat ever elected to a third term in Illinois, and is facing a rematch with Republican Darren Bailey. There's also an independent candidate on the ballot, Collin Corbett.
President Trump on Monday announced that the company Mesabi Metallics will build a $15 billion steel plant in Iowa over the coming years.
Sheri Mecklenburg resigned from the Department of Justice this week, penning a scathing letter in which she said U.S. Attorney Andrew Boutros "personally directed" the Broadview 6 prosecution that she says ended her career.
Scammers are now impersonating the patient portal MyChart, using realistic-looking emails, texts, and websites to try to steal personal information and, in some cases, get malware on your computer.
Fuel prices continue to climb across the country, and that has U.S. Sen. Dick Durbin (D-Illinois) pointing the finger at President Trump.
Nicor customers will get a break on their bills this fall after Illinois Attorney General Kwame Roul reached an agreement with the utility to cut $140 million from its requested rate hike.
Drivers in Chicago and beyond were paying the highest gas prices ever recorded for the Labor Day holiday as millions of Americans were making their way home on Monday.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
Sixteen of the state's cases this year trace to an outbreak among people who were unvaccinated or had an unknown vaccination history. Health officials say the overall risk is very low but want residents to confirm they're protected.
The Chicago Department of Public Health on Wednesday launched its first "street psychiatry" teams, in an effort to provide mental health services to some of the city's most vulnerable people.
A new Illinois law lets terminally ill patients request a lethal prescription to end their lives, making the state the 13th in the U.S. — and the first in the Midwest — to permit it.
Nearly half of Americans with medical debt owe at least $2,000, forcing them to make tough choices, new research shows.
A judge on Tuesday was expected to place two shuttered Chicago-area safety-net hospitals into receivership.
McDonald's said Wednesday it will spend $8.5 billion over the next decade to modernize its restaurants globally.
The future of Rate Field was back in the spotlight on Wednesday.
Plans for a new Chicago White Sox stadium in the South Loop have residents near the existing ballpark in Bridgeport concerned, not just because the team might be leaving, but also what might be coming nearby.
A new report from the University of Illinois Chicago said federal immigration enforcement led to $1.26 billion in unspent money at retail establishments and restaurants in Cook County.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
Survivor, Koko Taylor, The Plain White T's and REO Speedwagon's Kevin Cronin were among those honored Sunday night at the Harris Theater. The ceremony is the hall's largest fundraiser.
Madonna won Artist of the Year while Taylor Swift became the most awarded artist in Video Music Awards history.
Challenging documentaries and award-winning features are among the offerings of New York City's leading cinema event, starring such luminaries as Pedro Pascal, Adam Driver, Scarlett Johansson, Julianne Moore and Godzilla.
Taylor Swift announced her new single "Patient Zero" earlier this week, saying she has been "impatiently waiting" to announce that it will be out on Friday.
A Tennessee judge granted Dolly Parton's estate a temporary restraining order Wednesday against the late singer's nephew Bryan Seaver and his private security company.
Ford City Mall Ownership confirmed the suspension pending the outcome of the ongoing investigation by the Chicago Police Department.
Sukkos is one of the most joyous holidays on the Jewish calendar, dating back thousands of years.
A resident in Surf City, New Jersey, captured what appears to be a shark swimming in floodwaters on Sunday. A powerful nor'easter hit the area, bringing severe flooding.
The afternoon commute brings a lot of foot traffic to this corner of River North, but some residents say they're left hanging after the sudden removal of a long-standing public staircase.
Village officials confirmed that Fenwick High School, at 505 Washington Blvd., was briefly evacuated because of the fire. Everyone was eventually allowed back in, but students without an 11th-period class were relocated to the cafeteria until dismissal.
Stepping in for Caleb Williams, Keenum was 24 for 34 for 247 yards.
Oak Park village officials confirmed that Fenwick High School is being evacuated because of a fire at their parking garage.
The self-sanitizing pod is equipped with a power-washing system that cleans and disinfects the toilet and the floor for a few minutes after each use.
A body was found on the campus of the University of Illinois Urbana-Champaign on Monday morning, authorities said.
A new blockade on Wabash and heavy rust stains on Hubbard below are the only signs of the staircase that once stood there.
A woman is dead after a wrong-way driver caused a three-car crash on DuSable Lake Shore Drive on Chicago's South Side late Sunday night.
In 2024, an off-duty Chicago police officer shot and killed a dog that was being held by its owner. COPA and CPD Supt. Larry Snelling agreed the officer should be fired. But more than two years later, that hasn't happened.
Surging gas and diesel prices are putting the pinch on farmers with harvest season underway, and could drive grocery prices even further up.
Another business owned by a couple under investigation for mishandling bodies at funeral homes and crematories on the South Side and in the south suburbs was raided by law enforcement Thursday.
Crown Point native Chris Payne was arrested for the 2018 sexual assault of a woman, which he has adamantly claimed from the beginning that he had nothing to do with.
Stepping in for Caleb Williams, Keenum was 24 for 34 for 247 yards.
The Bears will look to rally from last week's ugly loss to the Vikings when they host the Eagles on Monday night at Soldier Field.
Benjamin Satterley, an English-born wrestler known for high-flying moves that delighted fans worldwide, was known as "Pac."
The Chicago Cubs beat the Boston Red Sox 6-2 on Sunday in a regular-season finale that was relocated to Tropicana Field.
President Trump's presence in the Chicagoland area brought crowds of supporters and protesters.
Chicago police put out an alert about dozens of car burglaries, including some in which the suspects pulled guns when confronted by the owners, on the Near South Side and South Commons neighborhoods in September.
The investigation into an alleged rape at Cornell University in 2024 will be reopened, authorities said Monday.
The man charged in the shooting of an 18-month-old girl inside an apartment on Chicago's Southwest Side was ordered held until trial on Monday.
A Chicago violence interrupter is remembered for the difference he tried to make in his South Shore neighborhood. Courtney Harris worked to keep young people away from violence, but died in a shooting over the weekend.
Three men were wounded in a shooting on Thursday night outside a liquor store in the South Chicago neighborhood.