Starbucks' latest strategic pivot involves less tech, more baristas
Starbucks plans to hire more baristas at thousands of stores starting in May as the coffee chain looks to improve customer service.
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Starbucks plans to hire more baristas at thousands of stores starting in May as the coffee chain looks to improve customer service.
Check out the list of the supermarkets, retailers, and fast food chains that are open on Easter and which are closed.
Starbucks is creating a new dress code for store employees in an effort to revamp its cafes. Here are the new guidelines.
Starbucks is planning to layoff 1,100 employees at the corporate level. The coffee chain is also slashing about 30% of its menu. CBS News MoneyWatch correspondent Kelly O'Grady has more on what's driving the changes.
Apple has committed to investing $500 billion in the U.S. over the next four years. CEO Tim Cook says the investment will include the creation of a 250,000-square-foot artificial intelligence server manufacturing factory near Houston. CBS News MoneyWatch correspondent Kelly O'Grady reports.
Starbucks said the layoffs and slimmed down menu will help stores operate more efficiently.
A new lawsuit filed by Missouri's attorney general alleges that Starbucks is unlawfully relying on "race-and-sex-based hiring practices."
Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve milk and sweeteners bar.
Consumers will have to buy something if they want to hang out at its coffee shops or use its restrooms.
Last-minute grocery items and gifts can be found on Christmas Day, but many retailers and chains may be closed today.
Starbucks baristas in 12 cities are on strike, demanding higher wages and better working conditions.The walkouts come just days before Christmas, with workers speaking out against the company's proposed pay increases as inadequate.
Starbucks baristas and Amazon delivery drivers are on strike in handful of U.S. cities as they seek wage increases.
The strikes were scheduled to take place in Los Angeles, Chicago and Seattle, and could spread to hundreds of stores across the country by Christmas Eve.
Employees at Starbucks stores started a five-day strike in several U.S. cities, including Chicago and Los Angeles. Meanwhile, workers are on strike at more than a half dozen Amazon facilities, with more locations expected to join. Carter Evans has details.
Some Starbucks and Amazon workers are disputing low wages by striking days before the holidays. CBS News' Carter Evans reports.
Some Starbucks workers across the U.S. are striking to demand better wages. The strike comes days before the holidays. CBS News Los Angeles' Kara Finnstrom reports.
Thousands of Starbucks baristas are expected to begin a five-day strike Friday in a push for better wages and working conditions. Hundreds of stores in Los Angeles, Chicago, and Seattle will be impacted.
CBS News tracked plastic cups meant to be recycled by Starbucks and found that most of those did not end up at recycling facilities. CBS News' David Schechter breaks down the investigation's findings.
A CBS News investigation tracked plastic cups tossed into Starbucks recycling bins at stores across the country, finding that many never reached a recycling center. CBS News national environmental correspondent David Schechter has more.
A CBS News investigation tracked plastic cups from Starbucks recycling bins to landfills and incinerators across the country.
A CBS News investigation tracked plastic Starbucks cups and showed many end up in a landfill or incinerator despite being placed in a recycle bin. CBS journalists across the country dropped cold-drink cups with trackers attached into recycling bins at Starbucks locations. Of the 36 cups that generated a signal, only four pinged at locations that accept recycling. Amelia Landers, vice president of product innovation at Starbucks, called the results disappointing and unacceptable, but added the company is focused on what it can control, like customer education.
Starbucks managers forced to rely on manual systems to handle baristas' pay, but customers unaffected.
Here's what is open and closed on Labor Day 2024, from retailers such as Costco to pharmacies including CVS and Walgreens.
Autumn is still 26 days away, but Starbucks and Dunkin have both launched their fall menus and brought back classic drinks and treats like the pumpkin spice latte. Axios senior news reporter Kelly Tyko joined CBS News to discuss the fall menus.
Fall officially arrived Wednesday, and with it, the flavor you just can't miss on store shelves: pumpkin spice. Michelle Miller speaks to the Starbucks employee credited for creating its infamous Pumpkin Spice Latte.
The U.S. announces new strikes on Iran just hours after a 4th consecutive nighttime barrage, as the war ramps back up over control of the Strait of Hormuz.
Acting Attorney General Todd Blanche appearing before the Senate Judiciary Committee for his confirmation hearing to lead the Justice Department in a permanent capacity.
Lawmakers are one step closer to making daylight saving time permanent after the House passed a bill with overwhelming support.
Clayton, currently the U.S. attorney for the Southern District of New York, is expected to succeed Bill Pulte, Trump's controversial acting director of national intelligence.
The World Cup semifinal between England and Argentina is a grudge match that will reopen decades-old wounds for both countries.
Ukraine's president is shaking up his government just as observers note positive changes in the trajectory of the war with Russia.
The Iraqi leader was in Washington to meet with President Trump.
Every ICE arrest team will have at least one law enforcement officer equipped with a body-worn camera going forward, DHS said Tuesday, after two fatal shootings by agents who didn't have cameras.
Pompano Beach resident Nancy Dello Stritto, who is almost 77 years old, opened her mail to find a license plate reading "SQZ A55."
Lawmakers are one step closer to making daylight saving time permanent after the House passed a bill with overwhelming support.
Erroneous labels on some Subaru Crosstrek, Forester and Ascent cars could increase the risk of a crash, NHTSA said.
It's the latest effort by President Trump to make his mark on Washington, D.C.
A Louisiana man has been charged with murder in the fatal shooting of a deputy U.S. marshal who joined other officers in trying to arrest him.
A blood test may predict if apparently healthy older adults are likely to develop Alzheimer's symptoms in the next five or 10 years, researchers say.
Erroneous labels on some Subaru Crosstrek, Forester and Ascent cars could increase the risk of a crash, NHTSA said.
It's the latest effort by President Trump to make his mark on Washington, D.C.
A group of 26 Meta employees has sued the company, claiming it used AI to choose people for layoffs, disproportionately targeting those on medical, parental or family leave.
The scheme begins with fake fraud alerts before shifting to a FaceTime call, where victims are tricked into exposing sensitive banking information.
The Promise Act would establish a legislative procedure with the goal of preserving Social Security's trust funds for the next 50 years.
Lawmakers are one step closer to making daylight saving time permanent after the House passed a bill with overwhelming support.
It's the latest effort by President Trump to make his mark on Washington, D.C.
Acting Attorney General Todd Blanche appearing before the Senate Judiciary Committee for his confirmation hearing to lead the Justice Department in a permanent capacity.
Clayton, currently the U.S. attorney for the Southern District of New York, is expected to succeed Bill Pulte, Trump's controversial acting director of national intelligence.
Every ICE arrest team will have at least one law enforcement officer equipped with a body-worn camera going forward, DHS said Tuesday, after two fatal shootings by agents who didn't have cameras.
"Healthful with Norah O'Donnell" launches July 22.
A blood test may predict if apparently healthy older adults are likely to develop Alzheimer's symptoms in the next five or 10 years, researchers say.
As of Tuesday, nearly 7,000 people in 34 states reported symptoms tied to a parasitic illness that, so far, has no official source. Carter Evans reports on what's suspected of being behind the cyclosporiasis outbreak.
Officials are still searching for the source of the outbreak, prompting consumers to seek advice on social media about which foods to avoid.
Capt. Chesley "Sully" Sullenberger, who famously landed a passenger jet on the Hudson River in 2009, said he has been diagnosed with Alzheimer's disease.
Ukraine's president is shaking up his government just as observers note positive changes in the trajectory of the war with Russia.
The World Cup semifinal between England and Argentina is a grudge match that will reopen decades-old wounds for both countries.
The U.S. announces new strikes on Iran just hours after a 4th consecutive nighttime barrage, as the war ramps back up over control of the Strait of Hormuz.
An anti-corruption probe in Iraq leads to seizure of 825 pounds of gold and tens of millions in cash from lawmakers and government officials.
In a match Tuesday featuring two of soccer's biggest heavyweights, Spain put in a masterful performance, frustrating France to the tune of a 2-0 win to advance to Sunday's World Cup final.
Author and journalist Stephen Dubner, who rose to fame when he co-wrote The New York Times bestseller "Freakonomics," talks with "CBS Mornings" about launching his own weekly talk show on YouTube, "Better in Person." Dubner discusses how the show got its start, his wide range of guests and why he decided to self-finance it.
The Paramount+ documentary "The Real Wolf of Wall Street" gives an inside look at Jordan Belfort's scandal-ridden firm, Stratton Oakmont.
"The Real Wolf of Wall Street," a new documentary from See It Now Studios on Paramount+, focuses on the real-life story of infamous stockbroker Jordan Belfort and his brokerage firm Stratton Oakmont. Howie Gelfand, a former partner at Stratton Oakmont, explains why he decided to be part of the documentary and how the 2013 film, "The Wolf of Wall Street," starring Leonardo DiCaprio, got the real story wrong.
Alan Ritchson talks about starring in "Motor City," which has nearly no dialogue, how his process was different and why he thinks it will resonate with audiences.
A coalition of a dozen states on Monday sued to block Paramount Skydance's acquisition of Warner Bros. Discovery, posing a new challenge to the $110 billion deal that would unite two of the nation's largest media companies. Paramount Skydance is the parent company of CBS News. CBS News' Jo Ling Kent reports.
There's growing backlash nationwide against AI data centers and now New York is hitting pause. Gov. Kathy Hochul signed an executive order to delay the building boom. Kelly O'Grady has more.
A group of 26 Meta employees has sued the company, claiming it used AI to choose people for layoffs, disproportionately targeting those on medical, parental or family leave.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Utility companies requested $9.2 billion worth of rate increases in the second quarter of 2026, potentially impacting over 56 million Americans, according to a new report from PowerLines. Former Michigan utility commissioner Tremaine Phillips joins CBS News to discuss.
The scheme begins with fake fraud alerts before shifting to a FaceTime call, where victims are tricked into exposing sensitive banking information.
The new crew will replace three other Soyuz fliers wrapping up a 240-day stay aboard the International Space Station.
The name "White-chested Fox" was found in drawings dating from 400 BC to 900 AD at the San Bartolo-Xultun archaeological site.
The Pentagon on Friday released a new batch of UFO files, spanning 19 videos and more. Jordan Flowers, executive director of the Disclosure Foundation, joins CBS News to discuss.
The Defense Department released a fourth batch of UFO files on Friday, nearly one month after its third drop. These are all of the videos in the latest tranche, plus analysis from astrophysicist Avi Loeb.
Archaeologists have discovered eight human skeletons, bronze and gold jewelry and other artifacts indicating a ceremonial burial of wealthy people.
Security video appears to show the moments after immigration agents fatally shot a man in Maine. CBS News' Lilia Luciano and Nicole Sganga have more.
A Louisiana man has been charged with murder in the fatal shooting of a deputy U.S. marshal who joined other officers in trying to arrest him.
Kent Carpenter and his Filipina companion were at his house in the coastal town of Sibulan when masked men forced their way in.
Supreme Court Justices Elena Kagan and Amy Coney Barrett are on Capitol Hill to testify before House lawmakers in response to a request for increased security funding amid growing threats against members of the highest court.
Joan Sebastian Guerrero's death in Maine marks the second time in a week that Immigration and Customs Enforcement agents have shot and killed a civilian. The Department of Homeland Security alleged that a man "attempted to flee the scene" when stopped by ICE. Guerrero's killing has prompted calls for an investigation. CBS News' Lilia Luciano reports.
The new crew will replace three other Soyuz fliers wrapping up a 240-day stay aboard the International Space Station.
The sugar, called erythrulose, lurks in what's called the interstellar medium: thin clouds of gas and dust littered between stars.
Quasars — the brightest objects in the universe — are powered by supermassive black holes at the heart of early galaxies.
Katalyst Space's LINK spacecraft is designed to capture and boost NASA's Swift observatory back to a safe altitude.
The orbital surgery on the International Space Station returned the Canadian-built robot arm to full health after its "wrist" joint failed last month.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
From 2020, Bill Whitaker reports on the resurgence of the once-endangered grizzly bear population in the United States.
Spain stunned France 2-0 in their semifinal match, lining up one half of the World Cup final. CBS Sports Golazo Network analyst Charlie Davies comments on Spain's decisive victory and looks ahead to the Argentina-England semifinal match.
Author and journalist Stephen Dubner, who rose to fame when he co-wrote The New York Times bestseller "Freakonomics," talks with "CBS Mornings" about launching his own weekly talk show on YouTube, "Better in Person." Dubner discusses how the show got its start, his wide range of guests and why he decided to self-finance it.
Security video appears to show the moments after immigration agents fatally shot a man in Maine. CBS News' Lilia Luciano and Nicole Sganga have more.
Many U.S. military operations rely on the work of pilots flying midair refueling tankers, including the KC-135 Stratotanker. Charlie D'Agata visited U.S. forces stationed at a Royal Air Force base in Mildenhall, England, to learn about "the gas stations of the sky."