Starbucks' latest strategic pivot involves less tech, more baristas
Starbucks plans to hire more baristas at thousands of stores starting in May as the coffee chain looks to improve customer service.
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Starbucks plans to hire more baristas at thousands of stores starting in May as the coffee chain looks to improve customer service.
Check out the list of the supermarkets, retailers, and fast food chains that are open on Easter and which are closed.
Starbucks is creating a new dress code for store employees in an effort to revamp its cafes. Here are the new guidelines.
Starbucks is planning to layoff 1,100 employees at the corporate level. The coffee chain is also slashing about 30% of its menu. CBS News MoneyWatch correspondent Kelly O'Grady has more on what's driving the changes.
Apple has committed to investing $500 billion in the U.S. over the next four years. CEO Tim Cook says the investment will include the creation of a 250,000-square-foot artificial intelligence server manufacturing factory near Houston. CBS News MoneyWatch correspondent Kelly O'Grady reports.
Starbucks said the layoffs and slimmed down menu will help stores operate more efficiently.
A new lawsuit filed by Missouri's attorney general alleges that Starbucks is unlawfully relying on "race-and-sex-based hiring practices."
Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve milk and sweeteners bar.
Consumers will have to buy something if they want to hang out at its coffee shops or use its restrooms.
Last-minute grocery items and gifts can be found on Christmas Day, but many retailers and chains may be closed today.
Starbucks baristas in 12 cities are on strike, demanding higher wages and better working conditions.The walkouts come just days before Christmas, with workers speaking out against the company's proposed pay increases as inadequate.
Starbucks baristas and Amazon delivery drivers are on strike in handful of U.S. cities as they seek wage increases.
The strikes were scheduled to take place in Los Angeles, Chicago and Seattle, and could spread to hundreds of stores across the country by Christmas Eve.
Employees at Starbucks stores started a five-day strike in several U.S. cities, including Chicago and Los Angeles. Meanwhile, workers are on strike at more than a half dozen Amazon facilities, with more locations expected to join. Carter Evans has details.
Some Starbucks and Amazon workers are disputing low wages by striking days before the holidays. CBS News' Carter Evans reports.
Some Starbucks workers across the U.S. are striking to demand better wages. The strike comes days before the holidays. CBS News Los Angeles' Kara Finnstrom reports.
Thousands of Starbucks baristas are expected to begin a five-day strike Friday in a push for better wages and working conditions. Hundreds of stores in Los Angeles, Chicago, and Seattle will be impacted.
CBS News tracked plastic cups meant to be recycled by Starbucks and found that most of those did not end up at recycling facilities. CBS News' David Schechter breaks down the investigation's findings.
A CBS News investigation tracked plastic cups tossed into Starbucks recycling bins at stores across the country, finding that many never reached a recycling center. CBS News national environmental correspondent David Schechter has more.
A CBS News investigation tracked plastic cups from Starbucks recycling bins to landfills and incinerators across the country.
A CBS News investigation tracked plastic Starbucks cups and showed many end up in a landfill or incinerator despite being placed in a recycle bin. CBS journalists across the country dropped cold-drink cups with trackers attached into recycling bins at Starbucks locations. Of the 36 cups that generated a signal, only four pinged at locations that accept recycling. Amelia Landers, vice president of product innovation at Starbucks, called the results disappointing and unacceptable, but added the company is focused on what it can control, like customer education.
Starbucks managers forced to rely on manual systems to handle baristas' pay, but customers unaffected.
Here's what is open and closed on Labor Day 2024, from retailers such as Costco to pharmacies including CVS and Walgreens.
Autumn is still 26 days away, but Starbucks and Dunkin have both launched their fall menus and brought back classic drinks and treats like the pumpkin spice latte. Axios senior news reporter Kelly Tyko joined CBS News to discuss the fall menus.
Fall officially arrived Wednesday, and with it, the flavor you just can't miss on store shelves: pumpkin spice. Michelle Miller speaks to the Starbucks employee credited for creating its infamous Pumpkin Spice Latte.
The Supreme Court divided 6-3 in granting the Trump administration's request for emergency relief.
Treasury Secretary Scott Bessent said new sanctions being imposed on Iran would amount to the "greatest financial offensive" ever.
Lindsay Clancy trial testimony ended abruptly Monday in Plymouth Superior Court when a witness began speaking about religion and the defense unsuccessfully called for a mistrial.
President Trump said tariffs on Canadian automotive and steel imports will rise to 50% on January 1, 2027, in a social media post.
Karen Solomon, wanted for questioning in the death of her Worcester, Massachusetts, police officer husband, has been found dead after a massive search.
Shifting winds challenged firefighters battling the Hawk Fire in Reno, Nevada, that was keeping tens of thousands of people evacuated.
Lara Korte, a Stars and Stripes reporter who was dismissed last week, told CBS News on Monday that the paper's editorial independence remains paramount.
The attack happened the same month Iranian-linked hackers are believed to have targeted the water systems of a dozen U.S. states.
Researchers say residents of Slough, just outside London, are likely very literally feeling the heat from a massive cluster of data centers in their town.
The Supreme Court divided 6-3 in granting the Trump administration's request for emergency relief.
Lillian Smart, 8, has died after being infected by an extremely rare brain-eating amoeba that is found in warm freshwater, her family said.
Although some Canadian goods will get more expensive in the U.S., trade experts don't expect a broader inflation spike.
Millions of Generation X Americans expect to depend on Social Security as their main — or only — source of retirement income.
Federal regulators alleged that a $100 million deal between Redfin and Zillow stifled competition for apartment listings.
Although some Canadian goods will get more expensive in the U.S., trade experts don't expect a broader inflation spike.
Millions of Generation X Americans expect to depend on Social Security as their main — or only — source of retirement income.
Federal regulators alleged that a $100 million deal between Redfin and Zillow stifled competition for apartment listings.
President Trump said tariffs on Canadian automotive and steel imports will rise to 50% on Jan. 1, 2027, in a social media post.
The U.S. and Canada have wrangled for decades over trade, and somehow, they still managed to remain friends, allies and trading partners.
The Supreme Court divided 6-3 in granting the Trump administration's request for emergency relief.
Although some Canadian goods will get more expensive in the U.S., trade experts don't expect a broader inflation spike.
Lara Korte, a Stars and Stripes reporter who was dismissed last week, told CBS News on Monday that the paper's editorial independence remains paramount.
The Trump administration is trying to pull all economic levers at its disposal to cripple Tehran.
President Trump said tariffs on Canadian automotive and steel imports will rise to 50% on Jan. 1, 2027, in a social media post.
Lillian Smart, 8, has died after being infected by an extremely rare brain-eating amoeba that is found in warm freshwater, her family said.
Researchers and disability rights advocates warn that the dismantling of the Education Department and its erosions of civil rights oversight risk widening the disparities autistic children face.
This year, ER visits for tick bites have increased dramatically, corresponding with a new threat: a rise in Alpha-gal syndrome (AGS), where one bite from a lone star tick can make you violently allergic to red meat. How can you best avoid tick bites?
This year, emergency room visits for tick bites have increased dramatically, corresponding with a new threat: a rise in Alpha-gal syndrome (AGS), where one bite from a lone star tick can make you violently allergic to red meat. Correspondent David Pogue looks at how residents of Martha Vineyard are addressing an epidemic of Alpha-gal, and talks with experts about how best to avoid tick bites.
Hosted by Steve Hartman. Featured: The explosion of tick bites and Alpha-gal syndrome; singer Kenny Chesney; botanist and bestselling author Robin Wall Kimmerer; origami artist Robert Lang; one artist's very quirky home; an iconic photo of Harlem jazz legends; and a retirement home for musicians in Milan.
The attack happened the same month Iranian-linked hackers are believed to have targeted the water systems of a dozen U.S. states.
Researchers say residents of Slough, just outside London, are likely very literally feeling the heat from a massive cluster of data centers in their town.
The Trump administration is trying to pull all economic levers at its disposal to cripple Tehran.
A Chinese robotics developer tells CBS News humanoids won't turn against humans as they're just machines: "It all depends on who controls them."
Zolani Tete made history in 2017 when he took just 11 seconds to knock out his opponent with his first punch to retain his WBO bantamweight crown.
Levi Zhang and his parents share some recipes from their new cookbook and talk about how their viral videos started.
Bunny Levine worked as a school librarian for 25 years before pursuing her passion for acting and performing.
Botanist Robin Wall Kimmerer, a member of the Citizen Potawatomi Nation, is author of the New York Times bestsellers "Braiding Sweetgrass" and "The Serviceberry" – books that advocate for living and working in collaboration with the Earth. She talks with correspondent Martha Teichner about the importance of respecting both Western scientific knowledge and Indigenous knowledge, planting trees, and sharing the gifts of nature.
In his recent memoir, "Heart Life Music," Kenny Chesney describes his life's journey, from Knoxville, Tenn., to No Shoes Nation and beyond. Chesney sits down with Lee Cowan in the Florida Keys, where the country superstar is just another laid-back local, to talk about family, touring, and how he recovered from a 2009 concert which he describes as "hitting a wall." [Originally broadcast Oct. 26, 2025.]
Opera great Giuseppe Verdi, one of history's most successful composers, used his fortune to create a retirement home for professional musicians "not favored by fortune." Residents of Casa Verdi in Milan not only share their lifetimes of artistry, they also provide master classes to young musicians. Chris Livesay reports.
The World Humanoid Robot Games are underway in Beijing, China, in a stadium repurposed from the 2022 Winter Olympics. Many of the machines on display can now outrun and out-jump even the best real-life Olympians. Anna Coren has the story.
While hiring for AI companies is booming, women are getting left behind, according to new research from LinkedIn. It found that female candidates accounted for 26% of hires for jobs requiring AI skills in the U.S., compared to 50% of women hired into non-AI positions. Sarah Steinberg, the head of global public policy partnerships at LinkedIn, joins CBS News to discuss.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Researchers say residents of Slough, just outside London, are likely very literally feeling the heat from a massive cluster of data centers in their town.
A Chinese robotics developer tells CBS News humanoids won't turn against humans as they're just machines: "It all depends on who controls them."
The Great Smoky Mountains National Park told visitors Tuesday that invasive Joro spiders "may be hanging in a web near you."
July was the hottest month ever in the Lower 48 States – another escalation of our world into a hotter, more dangerous planet, where extreme weather events – such as heat waves, wildfires and hurricanes – will become more common and more extreme.
July was the hottest month ever in the Lower 48 States, breaking a record last set during the Dust Bowl – just another step in the escalation of our world into a hotter, more dangerous planet. Correspondent Jonathan Vigliotti talks with climate journalist Jeff Goodell and atmospheric scientist Maria Molina about how changes in Earth's climate are increasing the likelihood that extreme weather events – such as heat waves, wildfires and hurricanes – will become more common and more extreme.
A total solar eclipse was visible in parts of Europe for the first time since 1912. Rob Marciano reports.
A total solar eclipse turned day into night across a slice of Europe and North America on Wednesday, and put millions in unique contact with the heavens above. Meteorologist Rob Marciano reports from Spain.
The owner of the San Francisco 49ers was arrested this weekend at a trailer park, allegedly there to pay $140 for sex in what turned out to be a police setup. Carter Evans reports.
Video captured three people wearing headlamps and rubber overalls emerging from a manhole in New York City last week during the overnight hours. This is at least the third such sighting, and police cannot fully explain it. Tom Hanson has more details.
Closing arguments are expected this week in the murder case of Lindsay Clancy. The defense called for a mistrial on Monday after a prosecution witness brought up Clancy's Catholic faith and the concept of mortal sin. Shanelle Kaul has more details from the courthouse.
Lindsay Clancy's defense team asked for a mistrial Monday after a witness began speaking about Catholic religion. The judge in the case denied the request. CBS News' Shanelle Kaul has more.
Defense attorneys for Lindsay Clancy, the Massachusetts mother who admitted to killing her children, called for a mistrial on Monday, citing a witness who used the phrase "moral sin." The judge denied the request. CBS News correspondent Shanelle Kaul reports.
President Trump plans to award the Congressional Space Medal of Honor to the crew of NASA's Artemis II mission in a ceremony Aug. 28.
The mission to save NASA's sinking space telescope has been called off, dooming the telescope to a fiery reentry later this year.
A NASA spacecraft circling the moon is providing the sharpest views yet of the crater carved by a crashing SpaceX rocket.
The newly discovered object looks like a star the size of our solar system, but produces 100 billion times more energy than any star.
The only total solar eclipse of 2026 crossed the Northern Hemisphere Wednesday, with a path of totality across parts of Greenland, Iceland and northern Spain. See photos and video from the best viewing locations.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Sylvie Cachay was found dead in an overflowing bathtub at the exclusive Soho House in New York City on Dec. 9, 2010. A water leak at the hotel gave away a timeline that may have revealed her killer.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Nearly 25% of U.S. workers are "functionally unemployed," a new analysis finds. CBS News MoneyWatch reporter Megan Cerullo has more.
The World Humanoid Robot Games are underway in Beijing, China, in a stadium repurposed from the 2022 Winter Olympics. Many of the machines on display can now outrun and out-jump even the best real-life Olympians. Anna Coren has the story.
The owner of the San Francisco 49ers was arrested this weekend at a trailer park, allegedly there to pay $140 for sex in what turned out to be a police setup. Carter Evans reports.
Dramatic video captured a 23-year-old pilot's small plane in trouble, landing off the coast of Boca Raton, Florida. Kris Van Cleave reports.
The Trump administration announced its so-called "economic D-Day" plans against Iran on Monday, while also lashing out at Canada and threatening more tariffs. Nancy Cordes has more details on this and a new Supreme Court ruling backing Trump's order to limit mail-in ballots.