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Illinois hired 140 people to handle the flood of applications for unemployment benefits, but applicants are still being blocked from getting money they desperately need because the system that can't seem to handle simple mistakes.
Finding a job is never easy, especially when you're looking with more than 30 million Americans out of work.
Jessica Wozniczka has been denied unemployment assistance because she left a job to take a new job that never materialized due to the COVID-19 pandemic.
Jill Schlesinger, certified financial planner and CBS News business analyst, looks at how to devise a game plan for paying bills when money is tight.
Illinois State Rep. Terri Bryant (R-Murphysboro) said a constituent in her district made her aware of the data breach, after inadvertently accessing a spreadsheet with names and personal information for thousands of unemployment applicants.
Governor JB Pritzker announced a new plan, using state resources, to help people get back to work.
Illinois state officials on Thursday launched Get Hired Illinois – a new web portal to connect workers with job and career training opportunities as unemployment skyrockets during the coronavirus pandemic.
We have told you story after story of people trying to get mistakes fixed by the state's unemployment benefits office.
As job losses pile up during the pandemic CBS 2 is Working For Chicago to help you bounce back.
It's hard enough navigating the state's unemployment process, but losing your job in the pandemic can be especially tough if you're one of the most vulnerable people during this time – senior citizens.
How could someone who currently goes to work every day for the state get approved for unemployment benefits?
The state's unemployment benefits system was designed to catch fraudsters trying to collect benefits to which they are not entitled. If they get a birth date or other critical information wrong, they get blocked from getting the money.
At the age of 24, Francy Sandoval has unwittingly become the sole breadwinner for her family, after her mom, dad and brother — a nanny, a painter and a server — all lost their jobs in the coronavirus pandemic.
They expected to wait a few weeks for unemployment benefits, but now it has been two months.
Economists predict Friday's April National Jobs Report will be the single worst in history.
There are 34% less job openings in Chicago, according to Jobfeed. So, who's hiring?
Gov. JB Pritzker on Thursday admitted that the Illinois unemployment system is "unfit to handle surge."
"I have a life. I have bills to pay. I'm stuck. I'm really stuck."
"Every day we learn stories of individuals, some of whom are turning to food pantries for the very first time in their lives."
The U.S. Department of Labor estimates 74,476 new unemployment claims were filed during the week of April 27 in Illinois.
Career coach Lynee Alves is helping with resumes and providing the resume layout dos and don'ts.
They've waited weeks and weeks for help, but starting Monday, Illinois gig workers should start receiving unemployment benefits.
Through CBS 2's commitment to Working for Chicago, we dig into problems Illinoisans face when applying for and receiving unemployment benefits.
Chicago-based United Airlines says layoffs are coming for its employees this year.
Gov. JB Pritzker has said there is no real backlog on jobless claims in Illinois. But on Monday night, our sources said the backlog is real, and getting longer by the day.
Mikael Backlund and Yegor Sharangovich each had a goal and an assist as the Calgary Flames beat the Chicago Blackhawks 3-1.
The Bears will welcome the Rams to Soldier Field on Sunday with temperatures in the teens and wind chills in the single digits.
Bally's Chicago might not open its $1.7 billion permanent casino in the River West neighborhood in September as planned, and is seeking state permission to keep its temporary facility at Medinah Temple open up to as late as September 2027.
A couple and their six children say they were trapped inside their vehicle when tear gas exploded underneath.
After signing the third-richest contract in Chicago Cubs history and changing his jersey number to No. 3, third baseman Alex Bregman said his biggest priorities are his family and winning a third World Series championship.
The ICE agent involved in the fatal shooting could try to invoke immunity under the Constitution's Supremacy Clause to try to end state criminal prosecution.
President Trump threatened Thursday to invoke the Insurrection Act to quell anti-ICE protests in Minnesota. He previously threatened to do so in Chicago, but never followed through.
Venezuelan opposition leader María Machado previously said she wanted to "share" the prize for removing Nicolás Maduro from power.
The Trump administration reversed cuts to grants for mental health and addiction treatment programs that a CBS News source said were valued at around $1.9 billion.
In 2023, life expectancy in the Loop was 87.3 years, while in West Garfield Park, life expectancy was just 66.6 years, according to the city's Health Department.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
As this holiday season nears its end, Illinois Treasurer Alexi Giannoulias issued a warning Tuesday about text scams.
A new report shines a light on electricity shortages that Illinois could face in less than 10 years.
Roughly 1.4 million fewer Americans have signed up for an Affordable Care Act plan as expiring tax breaks drive up premiums.
January is Radon Action Month, and the Cook County Department of Public Health is urging residents to test their homes for radon.
Severe flu season is sending many people to hospital emergency rooms across the country, including in the Chicago area.
Unionized health care workers this week took aim at Northwestern Medicine, saying the health care system needs to hire more people before expanding the emergency room at Northwestern Memorial Hospital.
The Illinois Department of Public Health announced Tuesday that its recommendations for childhood vaccines will not be affected by a change in federal guidelines.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
Does the Chicago Bears' dramatic improvement this season, culminating in their first playoff run in five years, change the discussion about where they will build a new stadium?
The Piggery, a popular barbecue restaurant and bar in the northwest corner of Chicago's Lakeview neighborhood, announced Thursday that it is going out of business.
The Lincolnwood Town Center mall in the north Chicago suburb of Lincolnwood has been sold to a developer, the village announced Wednesday.
Scott Adams, the cartoonist who created the "Dilbert" comic strip, has died at the age of 68, his first ex-wife revealed on Tuesday.
Here is everything you need to know about how to watch and stream the 2026 Golden Globes.
Bob Weir wrote or co-wrote and sang lead vocals on Grateful Dead classics including "Sugar Magnolia," "One More Saturday Night" and "Mexicali Blues."
Chicago Theatre Week brings value-priced tickets for shows from Feb. 5 until Feb. 15 at Chicago's stage venues. Tickets can sell for $30, $15, or even less.
Isiah Whitlock Jr. is perhaps best known for his role as state Sen. R. Clayton "Clay" Davis on HBO's "The Wire."
Chief meteorologist Albert Ramon has the latest First Alert Weather forecast.
For the second time in a week, a federal immigration officer has shot someone in Minneapolis. It has only intensified protests over the Trump administration’s ongoing deportation effort in Minnesota, and now president Trump Is threatening to send troops to the Twin Cities.
It's set to be a frigid playoff clash on Sunday night as the Bears aim to get to the NFC Championship Game. Chicago will welcome the Los Angeles Rams to Soldier Field with temperatures in the teens and wind chills in the single digits.
The Bears will have backups in a couple of key spots on both sides of the ball on Sunday when they take on the Rams in the divisional round, with linebacker TJ Edwards and left tackle Ozzy Trapilo done for the season after getting injured against the Packers in the first round of the playoffs.
This year's Bears team has earned a high-stakes nickname – the "Cardiac Bears" – thanks to seven 4th quarter comeback victories, and that moniker might be truer than you know. A Chicago doctor saved another fan's life at Soldier Field this season after she suffered a medical emergency in the stands.
The Bears will welcome the Rams to Soldier Field on Sunday with temperatures in the teens and wind chills in the single digits.
Three former DePaul University basketball players are among 26 players charged in an NCAA men's basketball game fixing scheme.
A driver was killed in a crash involving a car and a school bus was just outside Manhattan, Illinois, southwest of Chicago on Thursday morning.
President Trump threatened Thursday to invoke the Insurrection Act to quell anti-ICE protests in Minnesota. He previously threatened to do so in Chicago, but never followed through.
Bally's Chicago might not open its $1.7 billion permanent casino in the River West neighborhood in September as planned, and is seeking state permission to keep its temporary facility at Medinah Temple open up to as late as September 2027.
Lead-based paint was banned for serious health reasons in 1978, but most homes built before then remain covered in it.
Fire department officials in Chicago's western suburbs said drone technology has been helping keep firefighters safe and make a major impact on public safety.
With the stores becoming a common target for thieves, some of the stores in the Chicago area are taking new steps to fight back.
As thousands of people are expected downtown for New Year's Eve celebrations, Mayor Johnson, the Chicago police, and the Office of Emergency Management and Communications are trying to get out ahead of any safety concerns.
Cameras not working, video evidence missed by police and a psychic that leads a hit and run victim's son to a clue that changes the case
Mikael Backlund and Yegor Sharangovich each had a goal and an assist as the Calgary Flames beat the Chicago Blackhawks 3-1.
The Bears will welcome the Rams to Soldier Field on Sunday with temperatures in the teens and wind chills in the single digits.
After signing the third-richest contract in Chicago Cubs history and changing his jersey number to No. 3, third baseman Alex Bregman said his biggest priorities are his family and winning a third World Series championship.
The Bears will have backups in a couple of key spots on both sides of the ball on Sunday when they take on the Rams on Sunday, but other than that, it's a relatively clean playoff injury report.
The Chicago Cubs introduced third baseman Alex Bregman at Wrigley Field on Thursday, after signing him to a $175 million, five-year contract.
Chicago police have issued a community alert on a string of burglaries this week targeting businesses from the north lakefront to the Southwest Side.
Burglars broke into a bar in Chicago's Rogers Park neighborhood early Thursday morning.
A teen stood charged Thursday with shooting a young woman in the mouth in Chicago's South Shore neighborhood earlier this week.
A man is dead, and two others were injured after a shooting in Chicago's Morgan Park neighborhood.
Federal prosecutors announced Wednesday that they have charged a registered nurse to giving counterfeit Ozempic to patients in Chicago.
