Verizon Landline, Cable Workers Strike In Boston
The workers represent installers, customer service employees, repairmen and other service workers.
Watch CBS News
The workers represent installers, customer service employees, repairmen and other service workers.
Mayor Marty Walsh announced a partnership with Verizon Tuesday in which the company will invest $300 million dollars in a project to build a fiber optic communications network in Boston.
Hackers have stolen contact information of Verizon business customers in the latest breach of a big company or organization.
The deadline to apply for a refund is Dec. 31.
Verizon and unions representing workers in nine states said employees will work without a contract as more negotiations are scheduled.
The contract covers employees the nine states from Massachusetts to Virginia who work for Verizon's wireline business.
Union officials say a group of Verizon employees in Massachusetts and Rhode Island have voted to authorize a strike if union negotiators determine one is necessary after their contract expires Aug. 1.
Verizon is buying AOL for about $4.4 billion, advancing the telecom's push in both mobile and advertising fields.
A woman and her baby sitting in a nearby car narrowly missed being hit by the poles that crashed down on Calvin Road in Watertown about 11 a.m.
The man was apparently mad that a Verizon worker parked his van on the grass to access the vault to do some work.
Many families bundle cable, internet, and phone services to save a bundle of cash. But a new charge is catching some customers by surprise.
Service has been restored to many of the thousands of customers impacted by a fire underneath a bridge in Lawrence.
There are many ways you can save on things like electricity. Shutting off something as simple as a computer monitor will save you a bundle.
Verizon Wireless is phasing out nearly all of its existing phone plans and replacing them with pricing schemes that lets subscribers share a monthly data allowance over as many as 10 devices.
Existing Verizon Wireless customers have a choice to make. They can stick with their current plan or switch to one of the company's Share Everything plans.
New cable-offered home security packages allow people to keep tabs on their houses over the internet.
Most carriers have already pulled the plug on unlimited data for new customers. Now, Verizon says it will start to phase out unlimited plans for existing customers.
Officials in Swampscott are trying to figure out who hacked into the Town Hall phone system.
Attorney General Martha Coakley says Verizon New England has agreed to pay more than $800,000 to resolve allegations it overcharged local communities for telephone service.
Ten Verizon workers from Massachusetts are among the 40 being fired nationwide for actions during a strike.
Forty people nationwide have been fired after last summer's contentious Verizon strike. Lisa van der Pool has that and more of the top local business headlines.
Verizon takes action against workers over an office pool.
Verizon and the Communication Workers of America have filed unfair labor charges against one another as the strike by thousands of union workers heads into its second week.
In Boston, some striking Verizon workers attempted to take their message to the top.
As thousands of Verizon landline workers took to the picket lines, the company was also dealing with at least 12 acts of sabotage.
Frank Gehry, who died on Friday, designed two recognizable buildings in the Boston area.
The 2026 Men's World Cup will be held across the United States, Canada and Mexico next summer.
The Brian Walshe murder trial continued with a focus on his iPhone and text messages about his dead wife Ana.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
A nationwide botulism outbreak in babies linked to contaminated infant formula has reached Massachusetts.
The Brian Walshe murder trial continued with a focus on his iPhone and text messages about his dead wife Ana.
The 2026 Men's World Cup draw is being revealed in Washington, D.C.
Frank Gehry, who died on Friday, designed two recognizable buildings in the Boston area.
What started as a bored teenager's online experiment during the pandemic has turned into a real-life change on MBTA bus routes.
WBZ Change Maker Adrian Oomer was honored by the Philanthropy Partners of the Cape and Islands.
In an interview with CBS News, FDA Commissioner Dr. Marty Makary explains what went into the decision to drop the most serious warnings on hormone therapy for menopause.
Amy Cohen is running the New York City Marathon despite living with the painful effects of sickle cell disease.
Surgeons at Massachusetts General Hospital have removed a pig kidney from a New Hampshire man 271 days after the innovative transplant.
With two-year waiting lists for a primary care physician, Mass General Brigham is using AI to bridge the gap.
A new study finds that simply having a HEPA air purifier in the classroom may not be enough to keep students safe from respiratory illnesses.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
I-Team sources say the allegations of misconduct involving Canton Police Sgt. Sean Goode stem from an investigation into former State Police Trooper Michael Proctor.
Customers have been telling the I-Team that the service has not been as advertised with delays and equipment problems.
Advocates for Pappas Rehabilitation Hospital in Canton say the state is failing to keep its promise to keep the facility open.
Michael Proctor, the disgraced lead investigator in Karen Read's high-profile case, has dropped his appeal to the Civil Service Commission and is no longer seeking to get his job back with Massachusetts State Police.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Ocean Spray is looking into videos that claim to show its cranberry sauce cans full of water instead of jelly.
"Blue laws" in Massachusetts prevent most retailers, including grocery stores, from opening on Thanksgiving.
Two shuttered retailers are set to become supermarkets in southeastern Massachusetts.
The Michelin Guide revealed its 2025 "Northeast Cities" edition Tuesday night, and for the first time ever it spotlighted restaurants in the Boston area.
A new report from a nonprofit consumer organization highlights two grocery store chains in Massachusetts for their quality and price.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
The 2026 Men's World Cup will be held across the United States, Canada and Mexico next summer.
Derrick White scored a season-high 30 points and the Boston Celtics routed the Washington Wizards 146-101 on Thursday night.
Paval Zacha scored twice, Joonas Korpisalo made 37 saves and the Boston Bruins beat the St. Louis Blues 5-2 on Thursday night.
The Pirates have traded pitcher Johan Oviedo to the Red Sox for outfielder Jhostynxon Garcia as part of a five-player deal.
Sixteen high school football teams in Massachusetts are looking to become a state champion at Gillette Stadium in Foxboro.
Birders are flocking to Scituate, Massachusetts to catch a glimpse of a tropical bird called a limpkin, which has never been spotted in New England before.
A rescue group is blaming a "dangerous" TikTok trend for a surge in skiers getting lost in the backcountry at Vermont's Stowe Mountain Resort.
A North Atlantic right whale spotted off Ireland last year has made an "extraordinary" 3,000-mile journey to Boston, scientists say.
A bald eagle found bloodied in Fitchburg, Massachusetts was likely hurt in a bird fight and not shot as first suspected.
A little owl somehow ended up in the bathroom of someone's home in Barnstable, Massachusetts.