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A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account. WBZ-TV chief investigator Cheryl Fiandaca reports.
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
Harvard University faculty members voted to cap the number of A's awarded to students in an effort to make the grades more meaningful.
An off-duty Massachusetts firefighter was hospitalized Wednesday afternoon after a large tree limb landed on him.
Certain motor oils could see shortages, and that's making oil changes more expensive.
Police at Hampton Beach in New Hampshire said they arrested dozens of people on Tuesday for various incidents at the crowded beach.
A man wanted in a Harvard dormitory assault was also seen entering an MIT residence hall, police say.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
An off-duty Massachusetts firefighter was hospitalized Wednesday afternoon after a large tree limb landed on him.
Police at Hampton Beach in New Hampshire said they arrested dozens of people on Tuesday for various incidents at the crowded beach.
Certain motor oils could see shortages, and that's making oil changes more expensive.
A man wanted in a Harvard dormitory assault was also seen entering an MIT residence hall, police say.
Many people fear that a family history of dementia dooms them to inevitably suffer the condition themselves. But a new tool, the Brain Care Score, shows how lifestyle changes can be beneficial, cutting the risk of dementia.
There was a possible measles exposure at Logan Airport in Boston last week, Massachusetts health officials say.
A new study finds that a simple blood test could predict Alzheimer's disease long before symptoms appear.
The Lone Star tick, which can cause alpha-gal syndrome, is spreading north throughout Massachusetts.
Boston's cold and snowy winter might have an effect on this year's pollen allergy season.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
The gunman who allegedly opened fire on passing cars on Memorial Drive in Cambridge, Massachusetts is 46-year-old Tyler Brown from Boston.
There have been four violent attacks in three weeks at Tewksbury Hospital and a state representative is taking the fight to Beacon Hill to give security the non-lethal equipment back.
A family is demanding answers from the Gloucester, Massachusetts school district, after learning their five-year-old son was left alone in a quiet room for nearly half an hour.
A nurse says the decision is leaving the staff and patients at Tewksbury Hospital vulnerable to serious injury.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Dover Saddlery is closing its Wellesley, Massachusetts store and preparing for more than 100 layoffs.
The "dirty soda" trend is coming to drive-thrus all over Massachusetts as Dunkin' is now serving up its own version of the viral drink.
Smokey Bones is closing all of its restaurants, including Massachusetts locations in Tyngsboro and Taunton.
Boston ranks right up there with Hawaii as one of the most expensive vacation spots in the country, according to a new report.
The Market Basket Board of Directors was justified in firing longtime CEO Arthur T. Demoulas, a judge ruled Monday.
Known formally as Gurnet Light, a historic lighthouse has guided mariners at the entrance to Plymouth Harbor for generations.
From private cruises to quintessential clambakes, Essex River Cruises offers a front-row seat to the beauty of the Great Marsh.
Argia Mystic Cruises in Mystic, Connecticut is one of the last commercial sailing ships in the region, offering a rare chance to explore the area by sea.
A 2026 James Beard Award finalist for Best Chef, and 3-time Chopped champion, Evan Hennessey uses locally farmed and foraged foots to create artistically inspired dishes.
In Groton, Massachusetts, there is a recently opened state-of-the-art venue that is becoming one of the region's premier nonprofit music destinations.
The Boston Red Sox beat the Kansas City Royals 7-1 on Tuesday night.
Willson Contreras hit his team-leading 10th homer and Sonny Gray outdueled Seth Lugo as the Boston Red Sox beat the Kansas City Royals 3-1 on Monday night.
The first-place Braves took two of three from Boston for their 13th win in 15 series this season.
The major league-best Atlanta Braves defeated the Boston Red Sox 3-2 on Friday night.
Kyle Schwarber hit his major league-leading 18th home run and the Phillies defeated the Red Sox 3-1 on Thursday night.
A Boston man says he's lucky to be alive after jumping into the Charles River to save his dog.
Little Joe the gorilla is leaving Boston after decades at the Franklin Park Zoo.
There's been another sighting of an unusual killer whale named Old Thom in the waters off Massachusetts.
A soccer coach in Ludlow, Massachusetts plans to pay it forward after winning big on a lottery scratch ticket.
The Rumney Rocks Climbing Area is partially closed as nesting peregrine falcons could attack rock climbers.