eBay helps man sell truck, but only gives him half his money. Here's how it ended.
After a man sold his pickup truck on eBay he said the company held onto half his money - nearly $12,000. Here's how it was resolved.
Watch CBS News
After a man sold his pickup truck on eBay he said the company held onto half his money - nearly $12,000. Here's how it was resolved.
After a Cape Cod man sold his pickup truck on eBay, he said the company held onto half his money. WBZ-TV chief investigator Cheryl Fiandaca reports.
A windshield replacement error knocked out the safety features in Meg Burke's car. When she paid nearly $500 to get it fixed, she couldn't get Safelite to pay her back, so she called the I-Team's Call for Action.
When a woman paid nearly $500 to get her windshield fixed, she couldn't get Safelite to pay her back. So she called the I-Team's Call for Action.
A young Roxbury mom says her car was supposed to be in an auto repair shop; instead, it was out on the road and it came back with more issues.
Ariana Grande is coming to Boston next week and one of her biggest fans in Massachusetts will be there after resolving a ticket issue with StubHub.
A Malden, Massachusetts woman said National Grid took more than $28,000 out of her bank account for a gas bill that she didn't owe.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account. WBZ-TV chief investigator Cheryl Fiandaca reports.
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
Patrick Clancy speaks about his ex-wife Lindsay's trial, his grief and moving forward while facing intense public scrutiny.
In the first interview since his ex-wife's murder trial, Patrick Clancy describes what happened at home before his children were killed and how he handled his grief in the aftermath.
The New England Patriots' defense smothered Aaron Rodgers on the way to a 20-3 victory over the Pittsburgh Steelers on Sunday.
The Red Sox were 32-46 and 15 1/2 games back in the AL East race on June 24. They have since gone 52-25 and will be in the playoffs.
Despite the loss, the Boston Red Sox secured a playoff berth when the Houston Astros lost to the Atlanta Braves.
In a first interview since his ex-wife's murder trial, Patrick Clancy describes what happened at home before his children were killed and how he handled his grief.
Patrick Clancy speaks about his ex-wife Lindsay's trial, his grief and moving forward while facing intense public scrutiny.
The New England Patriots' defense smothered Aaron Rodgers on the way to a 20-3 victory over the Pittsburgh Steelers on Sunday.
Patriots quarterback Drake Maye and head coach Mike Vrabel were asked about the team's offensive struggles after a 20-3 win over Pittsburgh Sunday.
The Red Sox were 32-46 and 15 1/2 games back in the AL East race on June 24. They have since gone 52-25 and will be in the playoffs.
Last year, insurance companies in Massachusetts said they would stop covering GLP-1s when used specifically for weight loss.
In Massachusetts, one high school explained steps it has taken to try and reduce head injuries.
This year, ER visits for tick bites have increased dramatically, corresponding with a new threat: a rise in Alpha-gal syndrome (AGS), where one bite from a lone star tick can make you violently allergic to red meat. How can you best avoid tick bites?
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
Sydney Towle, known for her social media content about living with a rare form of cancer called cholangiocarcinoma, died Wednesday in Bethesda, Maryland.
A former FAA special agent says the 9/11 attacks never should have happened because the government was aware of the vulnerabilities.
According to I-Team sources, a Massachusetts State Police trooper allegedly targeted his former girlfriend with racist messages after she began dating a man of color.
Massachusetts State Police have opened an internal affairs investigation after an alleged sexual assault at the department's Oak Bluffs barracks, the WBZ-TV I-Team has learned.
After a man sold his pickup truck on eBay he said the company held onto half his money - nearly $12,000. Here's how it was resolved.
A windshield replacement error knocked out the safety features in Meg Burke's car. When she paid nearly $500 to get it fixed, she couldn't get Safelite to pay her back, so she called the I-Team's Call for Action.
Jon Keller said it's a mistake to think that young people will automatically gravitate to a younger candidate in Massachusetts.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
The immersive WNDR Museum in Boston's Downtown Crossing is set to close down just two years after it opened.
Panera Bread is moving its headquarters from St. Louis to Weston, Massachusetts.
Breaking Grounds Cafe, a Peabody, Massachusetts coffee shop known for employing people with disabilities, is closing.
The buildings that house the Somerville Theatre and the Capitol Theatre in Arlington, Massachusetts are for sale.
Golden Temple and Party Favors in Brookline are closing after a combined 100 years in business.
Beauport, the Sleeper-McCann House has become one of New England's most imaginative seaside estates.
Blending clean modern lines with the warmth of a classic seaside retreat, this stunning North Shore coastal home was designed to feel both elevated and inviting.
Set across thirty acres of rolling lawns, wooded trails, and contemporary outdoor art, deCordova Sculpture Park and Museum invites visitors to experience art in the landscape.
James Beard Award-winning chef and restaurateur Karen Akunowicz has become known for her bold, Italian-inspired cooking and unmistakable culinary voice.
Just a short drive from Newport, the Norman Bird Sanctuary spans 300 acres of fields, forests, and coastal trails with sweeping views and more than six miles of hiking paths.
The New England Patriots' defense smothered Aaron Rodgers on the way to a 20-3 victory over the Pittsburgh Steelers on Sunday.
The Red Sox were 32-46 and 15 1/2 games back in the AL East race on June 24. They have since gone 52-25 and will be in the playoffs.
Despite the loss, the Boston Red Sox secured a playoff berth when the Houston Astros lost to the Atlanta Braves.
Betting platforms FanDuel and DraftKings say tools are there to help addicted gamblers slow down.
Kickoff between the Patriots and Steelers today is set for 1 p.m. at Gillette Stadium in Foxboro, Massachusetts. Here's how to watch.
A two-headed turtle on Cape Cod has veterinarians seeing double.
Video of a "birdnado" shows thousands of tree swallows preparing to migrate south in Newburyport, Massachusetts.
A magazine borrowed from the Concord Public Library in New Hampshire 132 years ago has finally been returned.
A blue marlin weighing 1,260 pounds was caught by a charter fishing boat off Massachusetts.
Natick says it is installing a new floating boardwalk across Pickerel Pond.