Call for Action helps man get refund, fix for broken refrigerator
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
Watch CBS News
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
WBZ TV's Courtney Cole reports.
A New Hampshire man found out the hard way that his international phone plan does not work on cruise ships.
WBZ TV's Courtney Cole reports.
WBZ TV's Courtney Cole reports.
A Westford Academy club didn't receive ticket sale proceeds from a recent fundraiser - until WBZ-TV's Call For Action stepped in.
When Gina Morrissey's travel insurance company refused to cover $8,000 in medical bills from an accident in Mexico, she called WBZ-TV's Call for Action.
WBZ's Call For Action helped a Wilmington couple that says couldn't
A woman ended up with a huge tax penalty all because of a mistake at Fidelity. So she reached out to Call 4 Action.
WBZ TV's Courtney Cole reports
The executive order said municipalities or states that do not comply could have federal grants pulled.
Kelp is more than just a nuisance to avoid on the beach. It's a vital part of our fight against climate change.
An interview between former Patriots coach Bill Belichick and CBS News' Tony Dokoupil aired on CBS Sunday Morning and quickly ignited a storm of commentary online.
The play, "The Shark is Broken," gives an inside look at the relationship between the three main actors during the production of "Jaws."
A child was struck and killed by a school bus in Boston's Hyde Park neighborhood on Monday afternoon.
Defense crash reconstruction experts were questioned without the jury present on Monday.
A child was struck and killed by a school bus in Boston's Hyde Park neighborhood on Monday afternoon.
Boston Police are searching for five young men who they say attacked a Suffolk University student late Saturday night.
The Supreme Court will not take up Karen Read's appeal of the verdict in her first trial on grounds of double jeopardy.
The executive order said municipalities or states that do not comply could have federal grants pulled.
Surgeons at Mass Eye and Ear have found a creative way to make their skin cancer patients look good as new.
Is fluoride actually good or bad for you? Dr. Mallika Marshall answers common questions about fluoride.
Tufts University researchers are looking at ways to reduce racial disparities in maternal health care.
Tony's Chocolonely is recalling some products after consumers reported finding "small stones" in the chocolate bars.
An experimental Alzheimer's treatment from Boston researchers may be able to treat both dementia and depression symptoms.
An investigation by the I-Team revealed that nonprofit hospitals in Massachusetts aren't helping patients entitled to financial assistance.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
The I-Team has learned the department installed new technology in 233 of its cruisers that is designed to prevent collisions.
The FBI's Boston office is issuing a warning after a series of I-Team investigations into stolen land scams.
Massachusetts Congressman Stephen Lynch said that President Donald Trump's tariff uncertainty is concerning.
The latest National Youth Poll out of the Harvard Kennedy School's Institute of Politics paints a bleak picture of young voters.
Mike Kennealy told WBZ-TV he's focused on the future of the state and not on President Donald Trump's policies.
A new poll from UMass Amherst shows the toll President Trump's policies have taken on public opinion of his administration.
A professor from Babson College said the Massachusetts economy could be looking at hard times ahead.
Joann is closing more fabric stores in Massachusetts and New Hampshire as the retailer winds down operations.
Bertucci's has closed four restaurants in Massachusetts as it files for bankruptcy for the third time since 2018.
The Easter Sunday holiday means some grocery stores and retailers are closed today in Massachusetts, while others are open.
Edaville in Carver, Massachusetts will continue its Christmas and holiday lights tradition as King Richard's Faire moves in.
Vanson has manufactured leather goods in Massachusetts for over 50 years and the company sells their products around the world.
The Great Marsh Shellfish Company is dedicated to producing sustainably grown oysters on Massachusetts' North Shore.
Cross Street Flower Farm in Norwell boasts one of the largest and most eclectic collections of flowers in New England.
Handcrafted from cacao beans from farmers in South America, Goodnow Farms Chocolate's single origin flavor is truly bean to bar.
Morgan Horse Farm in Weybridge, Vermont is listed on the National Register of Historic Places and is home to 40 Morgan horses.
The Wadsworth Atheneum Museum of Art in Hartford features roughly 50,000 works of art spanning over 5,000 years.
Worried about Will Campbell's arms in the NFL? Don't be, says former Patriots executive and current LSU consultant Scott Pioli.
While the New England Patriots are commanding a lot of attention for an incredible 2025 NFL Draft class, the Boston College Eagles had a pretty big weekend too.
The NFL Draft hadn't been kind to the New England Patriots for a while, but the team's 2025 draft class is receiving universal praise around the country.
The Boston Celtics are one win away from advancing to the second round of the NBA playoffs, thanks to a huge nights from Jayson Tatum and Al Horford against the Magic in Orlando.
The Boston Celtics took a 3-1 lead in their playoff series with a 107-98 win over the Orlando Magic on Sunday night.
The New England Aquarium says there was an "extremely unusual sighting" of right whales in the Bahamas.
Crews snapped a photo of a rare weather phenomenon known as a "snow devil" on New Hampshire's Mount Washington.
Video captured what it looks like for Mount Washington crews to do their jobs in the face of 100 mph winds.
At the Broomstones Curling Club in Wayland, people of all ages are bonded through the increasingly popular sport.
A UMass student who was initially denied a $10,000 prize after making a half-court shot will be getting the money after all.