A broken powered wheelchair left him stranded. Getting help is a bigger problem.
Conor Healy's powered wheelchair is his lifeline. When it broke, his family tried for months to get it fixed. So they reached out to Call for Action for help.
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Conor Healy's powered wheelchair is his lifeline. When it broke, his family tried for months to get it fixed. So they reached out to Call for Action for help.
A Massachusetts man's wheelchair stopped working, leaving him in a manual chair with no way to get around on his own. Getting it fixed proved to be a major struggle.
After a man sold his pickup truck on eBay he said the company held onto half his money - nearly $12,000. Here's how it was resolved.
After a Cape Cod man sold his pickup truck on eBay, he said the company held onto half his money. WBZ-TV chief investigator Cheryl Fiandaca reports.
A windshield replacement error knocked out the safety features in Meg Burke's car. When she paid nearly $500 to get it fixed, she couldn't get Safelite to pay her back, so she called the I-Team's Call for Action.
When a woman paid nearly $500 to get her windshield fixed, she couldn't get Safelite to pay her back. So she called the I-Team's Call for Action.
A young Roxbury mom says her car was supposed to be in an auto repair shop; instead, it was out on the road and it came back with more issues.
Ariana Grande is coming to Boston next week and one of her biggest fans in Massachusetts will be there after resolving a ticket issue with StubHub.
A Malden, Massachusetts woman said National Grid took more than $28,000 out of her bank account for a gas bill that she didn't owe.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account. WBZ-TV chief investigator Cheryl Fiandaca reports.
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.