DFW Airport earns top customer experience award, again
The ASQ award is based on third-party customer surveys and claims to be the global benchmark for airport service excellence.
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The ASQ award is based on third-party customer surveys and claims to be the global benchmark for airport service excellence.
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
American Airlines Chief Customer Officer has issued an apology to the thousands of passengers impacted by the winter storm.
Sunday is seeing the most cancellations for a single day since the start of the COVID-19 pandemic.
Ahead of a major weekend winter storm, many airlines are dropping change fees so travelers can rebook their flights.
As obesity rates among Americans drop and weight loss drugs lead to a slimmer society, airlines could save on fuel costs, according to a recent analysis.
Travelers at DFW Airport tell CBS News Texas about their travel woes and hacks as the holiday season wraps up.
The airline said the moves are designed to improve the passenger experience at the carrier's largest hub.
On Sunday, DFW Airport is predicting as many as 265,000 people will be flying in and out of the airport.
This year has already seen eight of the busiest air travel days in TSA history. Could a December date join them?
Travel is expected to increase on Friday ahead of the holiday.
Members of the carrier's AAdvantage loyalty program no longer earn miles or status points when purchasing a basic ticket.
Work will begin soon on a 20-year master plan that aims to maintain the ease of access, while preparing for passenger traffic at Love Field to jump from about 18 million passengers a year to some 24 million in the next decade.
AAA Texas said 7.9 million people in Texas will travel 50 miles or more from home, an increase of 1.3% over last year.
AAA Texas projects up to 7.9 million Texans will travel for the December holidays.
An American Airlines flight from Miami was forced to return after possible maintenance issues, officials say.
Officials predicted Sunday would be the busiest travel day in North Texas for Thanksgiving.
If you're heading home on Sunday, pack the patience. Thousands of travelers are expected to hit the road or take to the skies as Thanksgiving weekend ends.
Here's what drivers can expect before heading out the door on Wednesday.
The FAA expects to see more than 52,000 flights nationwide on Tuesday, with hundreds of them departing from DFW airport.
If you're traveling by plane or by car, here's what you can expect during Thanksgiving week in North Texas.
It is a busy week for millions of Americans who are traveling for Thanksgiving.
"There is nothing worse than the flu spreading through a family gathering," said Dr. Laura Romano, a pediatric hospitalist with Cook Children's Medical Center.
Travel experts are urging holiday travelers to plan ahead, arrive early, and, above all, stay patient.
The agency's "Golden Age of Travel" campaign aims to restore civility to air travel. Experts say they have doubts.
Republicans praise the operation as overdue force, while Democrats warn it is unauthorized and risks a wider war.
Corey Daniels,26, was arrested after a warrant was issued for one count of capital murder in the death of Bre'Asia Simone Johnson, APD said.
President Trump posted on social media that Iranian Supreme Leader Ayatollah Ali Khamenei had been killed after a massive U.S. and Israeli military operation Saturday.
Americans weighed in on how long a conflict with Iran might last and what Congress should do.
The dry weather pattern isn't expected to last much longer. Starting Tuesday night through the next weekend, rain and storms will be possible.
President Trump posted on social media that Iranian Supreme Leader Ayatollah Ali Khamenei had been killed after a massive U.S. and Israeli military operation Saturday.
Racing fans—get ready. The Java House Grand Prix of Arlington is set to roar into town this spring, bringing a brand‑new kind of excitement to North Texas.
Republicans praise the operation as overdue force, while Democrats warn it is unauthorized and risks a wider war.
Corey Daniels,26, was arrested after a warrant was issued for one count of capital murder in the death of Bre'Asia Simone Johnson, APD said.
Americans weighed in on how long a conflict with Iran might last and what Congress should do.
Austin medical supply business accused of Medicare fraud, funneling millions overseas, federal complaint says.
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
Internal turmoil, missing records, and clashing narratives raise new questions about the nonprofit's management and oversight.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
President Trump posted on social media that Iranian Supreme Leader Ayatollah Ali Khamenei had been killed after a massive U.S. and Israeli military operation Saturday.
Americans weighed in on how long a conflict with Iran might last and what Congress should do.
Trump ally Sen. Lindsey Graham said the operation would be "violent, extensive and I believe, at the end of the day, successful."
President Trump says his objective in attacking Iran "is to defend the American people by eliminating imminent threats" from the regime in Tehran. Read his full statement and watch the video here.
The U.S. and Israel attacked Iran, which responded with retaliatory strikes on U.S. bases in the region.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Eagle Mountain-Saginaw ISD said that the decision was made after consultation with Tarrant County Public Health.
The McKinney Fire Chief already has AED's placed in all police and fire vehicles.
Linda Potthoff of University Park says she had been short of breath for weeks before her condition suddenly worsened.
Nothing surgical could prepare her family for June 18, 2004, when her father was shot and killed on duty for the Grand Prairie Police Department.
The American Heart Association is partnering with Fort Worth PD to equip 150 patrol cars with the life-saving devices. Since officers are often first on the scene, this AHA-backed initiative aims to drastically improve survival rates across the community.
Small businesses along South Akard Street say the removal of a key bridge connecting Downtown Dallas to the Cedars neighborhood is already driving customers away, with no return of direct access expected until 2028.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
The wide receiver will be guaranteed a $27.3 million salary for the 2026 season.
"Chasing Victory: An INDYCAR Exhibition" showcases the speed, innovation and legacy of open-wheel racing.
Wyatt Johnston scored his 30th and 31st goals of the season as the Dallas Stars beat the Seattle Kraken 4-1.
"I know, like, later on, there'll be a full invite for all Team USA athletes to go to the White House like there has been in the past," decorated U.S. women's hockey veteran Kelly Pannek told CBS News.
Connor Hellebuyck stopped 41 of Team Canada's 42 shots in the Olympic gold medal match.
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
Streaming giant Netflix declined to match Paramount Skydance's $31 per share offer for Warner Bros. Discovery.
Nick Reiner, 32, was charged with two counts of murder in the killing of his parents, Rob Reiner and Michele Singer Reiner.
Barry Manilow announced Friday he needs to reschedule several more concerts as he continues to recover following surgery after he was diagnosed with lung cancer.
"Jersey Shore" star Nicole "Snooki" Polizzi said in a TikTok video that her results at a post-op appointment for a cone biopsy showed stage 1 cervical cancer.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
