Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
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Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines is rolling out a new policy in response to the Federal Aviation Administration's warning about the dangers of lithium-powered batteries. Passengers will need to remove the batteries from their mobility devices before a flight.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines says its new assigned seating policy goes into effect January 27.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
Federal officials are investigating after a Southwest Airlines Boeing 737 Max went into a "Dutch roll" on a flight from Phoenix to Oakland.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The FAA is looking into a Southwest flight that veered off course while on approach to land at New York's LaGuardia Airport and may have buzzed the air traffic control tower.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The Flowers family aviation legacy began when the older Flowers was a kid growing up in Michigan in the 1960s and 70s.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Pontiac School District teachers say it's been 300 days, and they still don't have a contract.
Police in Sterling Heights, Michigan, arrested a driver over the weekend in connection with a hit-and-run incident and suspected driving while impaired.
Michigan Gov. Gretchen Whitmer's state of emergency expanded on Monday to include two counties due to flooding and elevated water levels.
A 23-year-old Detroit man accused of firing shots outside a Royal Oak Township church, causing damage, has been charged.
A new lawsuit filed in Wayne County is raising serious allegations about abuse at a now-shut-down Detroit facility. In a rare move, the woman at the center of it is coming forward using her full name.
The Arab American Civil Rights League says this class-action lawsuit is not just a legal action; it's about accountability and justice.
Chet Hesson will be reinstated to his role as Monroe Public Schools athletic director, the district superintendent said.
The Department of Justice is demanding that the Wayne County Clerk's Office hand over the November 2024 ballots following claims of voter fraud in recent years.
Pontiac School District teachers say it's been 300 days, and they still don't have a contract.
The Michigan Democratic Party announced its endorsements for key races in the 2026 midterm, including the attorney general and secretary of state.
At a gas station in Detroit, owner Mohamad Mallah, known to customers as Big Moe, decided to give back in a big way.
On average, drivers in the state are paying $3.87 per gallon for regular unleaded fuel.
Michigan Gov. Gretchen Whitmer has declared an energy emergency in eight Southeast Michigan counties amid rising gas prices across the state.
General Motors has announced that it's making another round of layoffs at its Factory Zero plant in Metro Detroit. The latest round, the second this year, impacts roughly 1,300 workers and is due to a readjustment of operations amid declining electric vehicle demand.
Cities in Michigan lose big tax revenue from pollution-control tax breaks, and many do not track what they give up.
Motown may be Detroit's most famous sound, but it's far from the only one.
Gene Simmons visited Detroit Rock City to celebrate the grand opening of a restaurant co-founded by him and his Kiss bandmate Paul Stanley.
The moon music tradition started more than 50 years ago, NASA said as it shared the Artemis II crew's playlist this week.
Restaurants are being considered for the new Michelin Guide American Great Lakes Edition, set to be revealed in 2027.
Kid Rock posted videos of the helicopters hovering by his Nashville home on social media over the weekend. The Army later confirmed the helicopters were on a training mission.
The Arab American Civil Rights League says this class-action lawsuit is not just a legal action; it's about accountability and justice.
Apple CEO Tim Cook will step down in August and become executive chairman of Apple's board.
Some U.S. importers reported problems filing tariff refund claims after Customs and Border Patrol launched its dedicated portal on Monday.
Canadian Prime Minister Mark Carney said in a video address released Sunday that Canada's strong economic ties to the United States were once a strength but are now a weakness that must be corrected.
The gunman, who is also dead, shot 10 people in total, according to police. All eight who died were children from 3 to 11 years old, police said.
A West Bloomfield surgeon will spend a year in prison for his role in a $7 million Medicare fraud scheme, federal prosecutors said.
University of Michigan president-elect Kent Syverud announced Wednesday that he is being treated for a form of brain cancer.
Autism in the D is hosting a "Weekend of Inclusivity," featuring two events aimed at supporting families and highlighting gaps in autism resources across the city.
Dominic Weber and Haylie Reeves met at North Star Reach as campers in 2016.
The Detroit Health Department is hosting a Public Health Week through Saturday, April 11, to provide resources in neighborhoods.
Red Sox pitcher Sonny Gray exited with an injury, but Boston held on for a win over the visiting Tigers on Patriots' Day as the Boston Marathon was happening not far from Fenway Park.
Paolo Banchero had 23 points, nine rebounds and four assists to lead the eighth-seeded Orlando Magic to a 112-101 win over the top-seeded Detroit Pistons in Game 1 of their first-round series.
The Red Sox lost to the Detroit Tigers, 6-2, on Sunday.
The Detroit Pistons have rebuilt their franchise in two years, coming back from one of the worst stretches in NBA history to earn top seeding in the Eastern Conference playoffs.
Michigan gave the public its first peek at Bryce Underwood since hiring a new leader and a quarterbacks coach.
Diallo Smith, CEO of Detroit nonprofit Life Remodeled, talks about its new opportunity hub on the east side of Detroit called Anchor Detroit.
It's a look at the critical relationship between Canada, Michigan and the U.S. on this week's Michigan Matters.
The roundtable discusses the dramatic impact AI is having in the classroom, at companies and inside homes.
There's a focus on Michigan's defense industry as a national convention comes to Detroit in a few weeks, with over 11,000 people expected at Huntington Place.
Dave Coulter updates Oakland County's move to its new offices in downtown Pontiac and when that might take place.
Nearly two years after a Melvindale police officer was fatally shot, the trial for the man accused of murder began on Monday, April 20, with jury selection.
The mayor of Woodhaven says she is under investigation for allegedly misusing city funds. However, the mayor says she is the one who called for an investigation.
Pontiac School District teachers say it's been 300 days, and they still don't have a contract. Teachers arranged a protest before Monday's school board meeting and voiced their concerns during public comment. Some say they feel disrespected by the people who determine their livelihoods, as they say it gets harder and harder to do their jobs.
The 15-year-old was driving a stolen Ford pickup when he crashed shortly after a trooper attempted a traffic stop, Michigan State Police reported.
A new lawsuit filed in Wayne County is raising serious allegations about abuse at a now-shut-down Detroit facility. In a rare move, the woman at the center of it is coming forward using her full name.