Americans to spend big this holiday despite gloomy economic views
Visa predicts Americans will spend an average of $736 on holiday gifts in 2025, a 10% increase from the $669 reported last year.
Watch CBS News
Visa predicts Americans will spend an average of $736 on holiday gifts in 2025, a 10% increase from the $669 reported last year.
The National Retail Federation expects about 17% of sales to be returned this year.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
Lucas Raymond of the Detroit Red Wings was Sweden's best player and perhaps one of the best in the entire men's hockey tournament at the Milan Cortina Olympics.
A Port Huron, Michigan, woman is facing several charges after the Michigan State Police said it learned she was sharing files of child sexually abusive material online.
University of Michigan regents and faculty engaged in disability discrimination against a student accused by an instructor of using artificial intelligence to write papers, according to a lawsuit filed in federal court.
Police in Warren, Michigan, are investigating after they said a motorist crashed a stolen sedan following a brief pursuit on Friday night.
A CBS News investigation found the FBI investigated more than 170 cases of passengers assaulting other passengers on flights in 2024.
An air quality alert is in effect for several counties in Southeast Michigan until Monday at noon due to the warmth melting the snow.
U.S. Immigration and Customs Enforcement has purchased a facility in Romulus, Michigan, a spokesperson for the federal agency told CBS News Detroit on Sunday afternoon.
University of Michigan regents and faculty engaged in disability discrimination against a student accused by an instructor of using artificial intelligence to write papers, according to a lawsuit filed in federal court.
Two people are dead and another is injured after a head-on collision in Clinton Township, Michigan, on Thursday, according to police.
Lucas Raymond of the Detroit Red Wings was Sweden's best player and perhaps one of the best in the entire men's hockey tournament at the Milan Cortina Olympics.
Union Vice President Laura Dickerson confirmed that the worker, TJ Sabula, "has no discipline on his record."
Some General Motors employees are taken aback by this year's profit-sharing checks, with it being $4,000 less than the previous one.
While many assume a "harsh" winter, or this bone-chilling, sustained cold, is the enemy of asphalt, the real culprit is temperature fluctuation.
In Metro Detroit, drivers are paying about $2.90 per gallon, which is 2 cents less than last week and 29 cents less than at the same time last year.
The winter storm that brought snow to Southeast Michigan on Sunday didn't stop car enthusiasts from leaving their homes for the final day of the 2026 Detroit Auto Show.
"Dawson's Creek" and "Varsity Blues" star James Van Der Beek has died at 48 years old.
For the first time, a major U.S. automaker is putting a team up against the European giants of Formula One. Can Cadillac be a contender?
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
A CBS News investigation found the FBI investigated more than 170 cases of passengers assaulting other passengers on flights in 2024.
Nancy Guthrie has been missing since Feb. 1 and her daughter, "Today" show co-host Savannah Guthrie, has posted several videos pleading for her return.
Voters in Michigan say they're worried about the cost of living, and affordability is a leading issue in 2026 campaigns.
The Lac La Belle was one of the most popular steamers on Lake Michigan. It went down in 1872.
Casey Wasserman, the chair of the 2028 Los Angeles Olympics organizing committee, says he is selling his eponymous talent agency in the wake of the release of emails between himself and Ghislaine Maxwell.
Officials announced eligibility for mothers and babies in the city of Detroit.
Two Metro Detroit representatives are among those sponsoring a bill that calls for a 32% tax on any wireless device purchased for someone age 17 and younger.
The Oakland Community Health Network will now be taking over that responsibility amidst a financial dispute between the two organizations.
Legionella testing at Oakland County government facilities has detected the bacteria in the water systems of two additional buildings.
When the temperatures plummet, and the snow starts piling up, most of us have the same instinct: retreat indoors, crank up the heat, and get cozy.
Lucas Raymond of the Detroit Red Wings was Sweden's best player and perhaps one of the best in the entire men's hockey tournament at the Milan Cortina Olympics.
Mikaela Shiffrin, who is the winningest athlete on the World Cup circuit, has now failed to win a medal in eight straight Olympic events since the 2018 Winter Games in PyeongChang.
Michigan is in a position to be No. 1 in the AP Top 25 men's college basketball poll because the program had financial support to make moves in the transfer portal and coach Dusty May has developed a selfless culture that money can't buy.
Lindsey Vonn, the 41-year-old Olympic veteran from Colorado, also reflected on her Olympic crash, saying, "I don't have regrets."
Olympic organizers promise that the villages where athletes live won't run out of free condoms again during the Milan Cortina Winter Games.
Claressa Shields talks about giving back to the community and her efforts to increase equity for women in sports.
The roundtable discusses the impact of the high-profile game for advertisers, including Detroit-based Rocket and Redfin.
Could a new entertainment tax and a new sales tax be ahead for the Motor City?
As the 2026 Detroit Auto Show wraps up Sunday, the roundtable discusses the signature event and standout moments from the past two weeks.
Penske and Reuss address a wide range of critical issues for Detroit, Michigan and the nation.
Investigators searching for clues that may lead to finding Nancy Guthrie have found DNA on a glove that was located around two miles from her Tucson, Arizona home. Andres Gutierrez has details on the search as it approaches its third week.
The Michigan Chinese Chorus held a concert at the Farmington Community Library in Farmington Hills on Sunday afternoon as a way to celebrate the Lunar New Year. Celebrations across the area will take place until Tuesday.
Dozens of people enjoyed Sunday's warm weather at Winterfest in Oak Park. Attendees told CBS News Detroit it was a great day to get out and have some family fun.
Monday looks breezy and mild
CBS News Detroit learned on Sunday that U.S. Immigration and Customs Enforcement has purchased a facility in Romulus. Julia Avant reports.