How algorithms determine what we're buying for the holidays — and beyond
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
Alabama Mercedes employees are voting on whether to join the labor group as the United Auto Workers barrels into union-averse Southern states.
These names were Michigan's most popular baby names in 2023.
The 100% Chinese EV tariffs are meant to head off economic risks, but some Democrats say Chinese EVs should be banned entirely for security reasons.
North Carolina Republicans are pushing forward with their plan to repeal a pandemic-era law, citing crime and recent campus protests.
Susann Sills had posted a topless photo in a political chatroom that enraged her husband, Dr. Eric Scott Sills, according to prosecutors.
Alabama Mercedes employees are voting on whether to join the labor group as the United Auto Workers barrels into union-averse Southern states.
After decades of decline, Detroit's population population grew, according to new estimates from the U.S. Census Bureau.
These names were Michigan's most popular baby names in 2023.
The 100% Chinese EV tariffs are meant to head off economic risks, but some Democrats say Chinese EVs should be banned entirely for security reasons.
North Carolina Republicans are pushing forward with their plan to repeal a pandemic-era law, citing crime and recent campus protests.
Anyone who has gotten behind a wheel knows that feeling of being stuck at a red light, researchers are working on ways to reduce those instances. One of the ways is through changing traffic signals.
United Auto Workers union members at Stellantis' Warren Stamping Plant voted on Monday to authorize a strike over health and safety concerns.
Members of UAW Local 869 are scheduled to vote on May 6 over safety concerns at the plant.
Technology originally developed for homeland security is now available in Michigan to inspect every inch of your car. Developers say UVeye is like getting an MRI for your vehicle.
A bill introduced to the Michigan Legislature is looking to decrease noise pollution around Metro Detroit, more particularly along Woodward Avenue.
Jim Parsons and Mayim Bialik are reprising their roles from "Big Bang Theory" in part one of the "Young Sheldon" series finale.
Caitlin Clark struggled early in her WNBA debut before finishing with 20 points and 10 turnovers as the Indiana Fever fell to the Connecticut Sun 92-71.
Actor Steve Buscemi appeared to be looking at his phone moments before he was randomly punched in New York City, exclusive video obtained by CBS New York shows.
Steve Buscemi was allegedly punched in the face in Manhattan's Kips Bay neighborhood last week.
Prince Harry and Meghan are in Nigeria for a 3-day tour at the invitation of the African nation's military.
Alabama Mercedes employees are voting on whether to join the labor group as the United Auto Workers barrels into union-averse Southern states.
North Carolina Republicans are pushing forward with their plan to repeal a pandemic-era law, citing crime and recent campus protests.
Susann Sills had posted a topless photo in a political chatroom that enraged her husband, Dr. Eric Scott Sills, according to prosecutors.
Footage showed top-ranked golfer Scottie Scheffler handcuffed and walking toward a police car in the morning darkness. He later teed off at the PGA Championship.
A wave of new construction has turned cities in Texas and Florida into the country's friendliest markets for homebuyers.
North Carolina Republicans are pushing forward with their plan to repeal a pandemic-era law, citing crime and recent campus protests.
Private-label food supplier recalls 32-ounce pouches of Great Value Organic Black Chia Seeds because of potential contamination.
The fitness chain's $10 monthly membership is one of few things that had remained unchanged since 1998 — until now.
Elon Musk's Neuralink finds a brain-computer interface device captured less data a month after implant surgery.
A Metro Detroit mother wants her 1-year-old transferred to a hospital out of state after she says she raised concerns about her daughter's care at Children's Hospital of Michigan.
Footage showed top-ranked golfer Scottie Scheffler handcuffed and walking toward a police car in the morning darkness. He later teed off at the PGA Championship.
The university's Board of Regents approved a Class C liquor license on May 16. Sales will begin on Aug. 31, according to a news release.
After getting long-term security with a $212 million contract extension, Lions quarterback Jared Goff said he has one more thing to accomplish with Detroit.
The club has acquired the site of the old Southwest Detroit Hospital at the corner of Michigan Avenue and 20th Street.
Detroit starts its season against the Los Angeles Rams, whom it defeated in the first round of the 2023 season playoffs.
The winner of the Republican and Democratic August primaries will face off in the general election.
The roundtable discusses mobility and the importance of marque events like the 2024 NFL Draft, the Detroit Auto Show and more.
By the time this presidential race is over, Biden, Trump and their entourages may not need Michigan driver's licenses, but they'll know their way around and where the orange barrel construction zones are enough to void them on their way to campaign events.
The Motor City is putting the final touches in place for the 2024 NFL Draft as it rolls into Detroit next week.
Michael Bickers, Regional President of PNC Southeast Michigan/Detroit, and Eric Poe, CEO of CURE Auto Insurance, appeared on CBS Detroit's Michigan Matters.
Michigan-based Achatz Handmade Pies and Faygo have teamed up for a new Moon Mist Meringue Pie.
We catch up with actor Shemar Moore ahead of the season 7 finale of "S.W.A.T." You can catch the episode on Friday, May 17 at 8 p.m. on CBS and Paramount+.
Actor and stunt performer Martin Klebba is a Metro Detroit native. He returns home this weekend for the Motor City Comic Con at the Suburban Collection Showplace in Novi.
The iconic Dutch Girl Donuts in Detroit has reopened under a new owner.
Residents are calling for a pause to the I-375 project and asking leaders to reconsider the plan that would convert the Detroit freeway into a six-lane boulevard because they worry about it affecting quality of life; a jury found Jaylin Brazier, the cousin of 17-year-old Zion Foster, guilty of killing her and more on the latest top stories.