Frustration for Metra customers after ticket app crashes
Metra reported a systemwide outage on the Ventra app Thursday morning. Commuters who opened the app saw the error message, "Server error occurred. Please try again later."
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Metra reported a systemwide outage on the Ventra app Thursday morning. Commuters who opened the app saw the error message, "Server error occurred. Please try again later."
Metra reported a systemwide outage on the Ventra app Thursday morning. Commuters who opened the app saw the error message, "Server error occurred. Please try again later."
The promotional rates many got used to during the COVID-19 pandemic will go away, but the new fares will still be lower than customers have seen in the past.
There will also be changes with passes and ticketing on Metra. CBS 2's Tara Molina has what you need to know.
"It's such a shame that we will never see where she would have gone."
The occupants of the car were not in the car when it was struck.
The accident happened on the UP-N line near Old Green Bay and Maple Hill roads in Glencoe.
Hundreds of people gathered at the Barrington Campus Life Center to remember 17-year-old Marin Lacson.
Marin Lacson was hit and killed by a Metra train while on her way to Barrington High School Thursday morning.
Hundreds of people gathered at the Barrington Campus Life Center to remember 17-year-old Marin Lacson.
Late Thursday, balloons marked the spot where Marin Lacson, 17, died after she was hit by the second of two passing trains.
Marin Lacson was a junior at Barrington High School. She was struck and killed by a Metra train while trying to get to school Thursday morning. CBS 2's Sara Machi reports.
Barrington High School student Marin Lacson, 17, was hit and killed by a train Thursday morning. CBS 2's Sara Machi reports.
Metra confirmed a person was struck by an inbound UP-NW train near Barrington around 7:45 a.m. The Lake County Coroner's office confirmed the person died, but the victim's age and gender were not immediately available.
The pedestrian was confirmed to be a student at Barrington High School, according to a statement from District 220 Superintendent Dr. Craig Winelman.
Metra said an inbound Rock Island train hit the woman around 7:15 p.m. near 99th Street and Vincennes Avenue.
Extensive delays are anticipated.
New racks will be attached to trains to make room for more bikes.
Metra riders might see more bicycles on trains. The rail system is making a COVID-era policy that allows bikes on all trains permanent.
"I wish everyone could just stay home."
Meanwhile, an issue with the tracks also led to a derailment on the Chicago Transit Authority Orange Line. CBS 2 Investigator Megan Hickey reports.
Frozen switches were to blame for some of the delays on Metra throughout the day. CBS 2 Investigator Megan Hickey reports.
Another day of frigid temperatures led to frustrating delays for commuters. CBS 2 Investigator Megan Hickey joins us live with more on the impact of the extreme conditions.
Public Relations Manager Meg Thomas-Reile tells CBS 2 the steps Metra is taking ahead of dangerous weather.
Metra says the changes mean riders will have a new fare structure with prices at or below what they paid before the pandemic.
Two people were killed and several others were injured in a shooting at the Seattle Center on Sunday night, the Seattle Fire Department said.
A spokesperson for Metra said an inbound 720 train hit the victim at the crossing at Smith and Wood Streets, adjacent to the Palatine station.
The suspect was taken into custody early Sunday morning and charged with reckless homicide and aggrvated DUI.
Joliet police officers found the 50-year-old man and a 46-year-old woman, both of whom appeared to have suffered stab wounds early Sunday morning.
Murakami hit a 385-foot, two-run homer in the bottom of the first that gave Chicago its first lead of the game. It was his first homer since May 27th.
President Trump cracked jokes at the redo of the White House Correspondents' Dinner on Friday night, after an armed assailant upended April's dinner.
U.S. Immigration and Customs Enforcement has purchased commercial spyware that can covertly take control of phones, collect messages, photos and location information.
A new lawsuit argues that Wisconsin's elections commission is wrongly blocking absentee voters from canceling their ballots and requesting new ones, with nearly 91,000 ballots already returned ahead of the Aug. 11 primary.
The Illinois Legislative Ethics Commission voted on Thursday to publish a report outlining details of the investigation that led to state Rep. Harry Benton (D-Chicago) to resign his post earlier this month.
Voters in Chicago will have a chance to decide in November if the city should go after the federal government for money spent dealing with the Trump Administration's immigration crackdown and Operation Midway Blitz.
The Trump administration is taking aim at power grid operator PJM Interconnection over rising electricity bills that affect Illinois and Indiana residents.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Illinois Gov. JB Pritzker on Thursday signed several new consumer protections into law, including a ban on junk fees.
CBS News Chicago has learned that Illinois home insurance premiums are not only higher than the nation's average, but going up faster too.
East Chicago, Indiana is being placed on a precautionary boil water advisory starting Monday morning for planned installations that could affect water safety.
A new Northwestern Medicine study on long COVID shows women show more neurological symptoms than men.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Chicago just barely made the top 20 in the American College of Sports Medicine's 2026 ranking of the country's fittest cities.
In a major turnaround in the opioid crisis, overdose deaths are falling across Chicago and Cook County.
The food deserts on Chicago's South and West sides could spread even wider if seven Save A Lot grocery stores close.
Illinois American Water and Aqua Illinois are both seeking rate increases that would raise monthly bills by as much as $28, while their parent companies seek regulatory approval to merge — a deal a consumer watchdog says would give one company control of nearly all regulated water customers in the state.
The Federal Trade Commission and attorneys general from several states secured a right-to-repair settlement Wednesday with agriculture equipment giant Deere & Co. — commonly known as John Deere — that requires the company to let farmers and independent shops fix their own equipment.
Chicago Soul Café opened Monday at 6248 S. St. Lawrence Ave.
The Chicago Bears this weekend said they are assessing land at Wolf Lake Terminals in Hammond, Indiana, for a possible new stadium.
Paramount Skydance on Friday said it would delay the deal until as late as June 2027.
Iowa announced a fall exhibition game against Kansas at the Field of Dreams ballpark, where major and minor league games have been played since 2021.
Christopher Nolan's "The Odyssey" is the first film shot entirely on 70mm IMAX cameras, and Cinemark Seven Bridges in Woodridge is 1 of roughly 30 theaters nationwide equipped to show it that way.
Brenda Fricker won an Academy Award for 1989's "My Left Foot," played the Pigeon Lady in "Home Alone 2" and appeared in "A Time to Kill" and "So I Married an Axe Murderer."
The actor's agent said he was providing more information following news reports "which contain inaccuracies and outright falsehoods."
Officials say that on Saturday, 45-year-old Richard Stevenson was in a triple-engine pontoon when it crashed into another boat, killing one woman and seriously injuring the person with her.
Police say the shooting happened at the Bite of Seattle festival just a block from the Space Needle. Witnesses say they heard at least seven shots and saw people running.
15-year-old Abby was able to spend some time on the field and in the dugout meeting the players. Abby was diagnosed with non-Hodgkin lymphoma in December of last year, but is now officially cancer-free.
A teen girl suffered multiple puncture wounds and lacerations across her arms and was taken to Stroger Hospital of Cook County. The 25-year-old woman, who suffered puncture wounds to her hand, was taken to the same hospital, police said.
In each incident, a group of robbers has surrounded victims before beating and kicking them. The victims' cellphones and jewelry have been taken by force.
The suspect was taken into custody early Sunday morning and charged with reckless homicide and aggrvated DUI.
A mass shooting sent six people to the hospital in Chicago's Humboldt Park community early Sunday morning.
Two people were killed and several others were injured in a shooting at the Seattle Center on Sunday night, the Seattle Fire Department said.
Joliet police officers found the 50-year-old man and a 46-year-old woman, both of whom appeared to have suffered stab wounds early Sunday morning.
A spokesperson for Metra said an inbound 720 train hit the victim at the crossing at Smith and Wood Streets, adjacent to the Palatine station.
While Mayor Brandon Johnson hasn't announced if he will run for re-election next year, he's boasting about lower vacancy rates for Mag Mile buildings and taking credit for the positive changes.
A Lockport foster parent said he lost his kids, job and home for months after a mix-up that landed his name on the Illinois Sex Offender Registry.
Record heat and major air quality issues created by wildfire smoke were key topics as some of the top climate leaders from around the world gathered in Chicago this week for the Aspen Institute's annual climate summit.
Police say a man and a woman were last seen speaking with the victim before the shooting.
Neighbors in the Avalon Park neighborhood said their community has been plagued by squatters, weeds, rats, and water leaks – all thanks to an abandoned home that's been sitting vacant for years.
Murakami hit a 385-foot, two-run homer in the bottom of the first that gave Chicago its first lead of the game. It was his first homer since May 27th.
Ryan O'Hearn hit a grand slam on his 33rd birthday, as the Pirates held off the Cubs 8-7 to avoid being swept in the three-game series.
The south Chicago suburb of Robbins, Illinois, on Sunday honored retired NBA basketball player Dwyane Wade with a new street name and a day of celebration.
The WNBA celebrated its 30th season by holding its first All-Star Game in Chicago since 2022.
Jeremy Peña finished with three of Houston's six hits and scored twice.
Two people were killed and several others were injured in a shooting at the Seattle Center on Sunday night, the Seattle Fire Department said.
Chicago police on Sunday issued a community alert after two violent robberies in the South Loop area this weekend.
Chicago police this weekend issued a warning about robbers targeting victims who are trying to sell cellphones online on Chicago's West Side.
Two men and a woman were killed, and another woman was critically injured, when a vehicle hit a train during a police pursuit through Chicago's Southwest Side early Sunday morning.
A man was killed and a woman was wounded early Sunday morning in a shooting in the South Chicago community early Sunday.
