ComEd customers experience billing issues amid upgrade
ComEd claimed one woman owed almost $10,000 on what was supposed to be a bill for $49.20. CBS 2's Marybel Gonzalez reports.
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ComEd claimed one woman owed almost $10,000 on what was supposed to be a bill for $49.20. CBS 2's Marybel Gonzalez reports.
Customers will use those numbers moving forward whether they start a new service, move, or close an account and open another one later.
At the height of the outages ComEd had roughly 137,000 customers without power.
At the height of the outages ComEd had roughly 137,000 customers without power.
"I thought a bomb literally had gone off!"
You can track outages in their area by viewing the outage map on the company's website or through the ComEd app.
CBS 2's Jermont Terry met some Rolling Meadows neighbors who lost power Friday morning -- and still didn't have it more than 12 hours later.
CBS 2's Tara Molina talked to some residents who lost power in Skokie.
In Skokie, ComEd crews were hard at work to change that before more snow was to arrive Friday night. CBS 2's Tara Molina reports.
Communications Manager Tom Dominguez tells CBS 2 that the combination of heavy snow and winds causes accumulation on power lines and the trees that surround them - causing outages and downed power lines.
Car beams were the only lights in one Villa Park community, as homeowners found themselves waiting for ComEd on a chilly night.
The snowstorm combined with rain equals heavy, thick snow – and much of it builds on power lines. CBS 2's Jermont Terry reports.
Early Monday morning, the building – which officially now goes by its address of 875 N. Michigan Ave. – lost power from the 40th floor up.
It's part of a partnership between ComEd and a company called Reactivate.
The state says around 25,000 customers have subscribed to the community solar projects.
The program is awarding up to $45,000 in funding, but the application closes Friday night.
Friday is the last day to apply for the Powering the Holidays Grant. It helps community centers pay for holiday light shows displaying diverse cultures and traditions.
The program awards up to $45,000 in funds.
It helps community centers pay to put on holiday light shows displaying diverse cultures and traditions.
Since 2019, goats have helped ComEd prevent outages caused by overgrown vegetation near powerlines.
As a thank you for clearing more than seven acres of brush near power lines at Matthiessen State Park, the goats will get a tour of Chicago today.
The company has activated its emergency preparedness center and will increase staffing to address any need at any time of the day.
Utility companies are gearing up for the hot temperatures expected to affect power grids across the country. CBS 2's Tara Molina spoke to ComEd about the impact in the Chicago area.
Utility companies are gearing up for the hot temperatures expected to affect power grids across the country. CBS 2's Tara Molina spoke to ComEd about the impact in the Chicago area.
The department says the caller claims they are trying to schedule an appointment.
Waubonsee Community College will cut the ribbon on Wednesday at a new food pantry on their Sugar Grove campus.
As we prepare to mark 25 years since the attacks of Sept. 11, 2001, Illinois is remembering the servicemembers who were killed that day, and in the wars that followed.
Chicagoans who faced financial hardship after severe storm damage in 2023 and 2024 can now apply for up to $15,000 in assistance.
Kane County health officials said they have identified a second confirmed case of measles.
Chicago city leaders on Wednesday hosted a ribbon-cutting ceremony for a new apartment building converted from an office building downtown.
Illinois' legislature will once again soon find itself without a legislative inspector general. Michael McCuskey will resign that watchdog post amid criticism about his ability to handle investigations.
The Trump administration asked the Supreme Court to intervene in a lawsuit over the use of a controversial data system to review state voter rolls.
Brooks is seeking to stand out with a platform centering on revitalizing city neighborhoods and new means of promoting public safety.
Turning Point Action is expanding its Iowa presence county by county, with leaders saying high voter participation in the caucuses is the organization's key measure of success.
In less than two weeks, the high-energy laser weapon system has taken down 11 drones, coinciding with a 75% drop in drones probing the border, military officials told CBS News.
Drivers in Chicago and beyond were paying the highest gas prices ever recorded for the Labor Day holiday as millions of Americans were making their way home on Monday.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
Illinois Attorney General Kwame Raoul filed a lawsuit Thursday against ABC Plumbing, Heating, Cooling & Electric Inc., alleging deceptive business practices.
Cook County homeowners are again facing a sharper increase in property taxes this year than businesses, the Office of Cook County Treasurer Maria Pappas announced Monday.
Contracted linemen from out of state sat idle in a Griffith church parking lot for hours without work orders from NIPSCO, as residents in Northwest Indiana approach two weeks without power.
Cardinal Blase Cupich and a group of Catholic nuns have joined a federal lawsuit challenging Illinois' Medical Aid in Dying law, which is set to take effect in just over a week.
Flies have been everywhere this summer in the Chicago area, and some of them bite. But why is this happening?
Prime Healthcare is drawing criticism after announcing it will stop obstetrics services at three Chicago-area hospitals.
The Chicago Department of Public Health on Tuesday announced two human cases and one death from the West Nile virus in the city this year, and one of those two people has died.
The Jackson Chance Foundation supports the lives of families with babies in the NICU by removing the financial burden of finding parking near hospitals.
Plans for a new Chicago White Sox stadium in the South Loop have residents near the existing ballpark in Bridgeport concerned, not just because the team might be leaving, but also what might be coming nearby.
A new report from the University of Illinois Chicago said federal immigration enforcement led to $1.26 billion in unspent money at retail establishments and restaurants in Cook County.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
A new Whole Foods Market is coming to Chicago's Old Town neighborhood.
More than 100 Black-owned businesses were showcased at Soldier Field Sunday for Black on the Block.
The stage was set and the air was humid as rapper Ye, formerly known as Kanye West, took the stage for the first of two Chicago concerts at Soldier Field Thursday night.
James Fulton Engstrom, now a healthy teenager, was born without a pulse in 2010 — and his survival is the miracle the Catholic Church credited to Fulton Sheen's intercession, clearing the way for beatification.
The Met's decision to highlight the work by designer John Galliano sparked widespread controversy due to his history of antisemitic and racist comments.
The Edgewater Music Festival was under way this weekend on Chicago's north lakefront.
People around the world, including Chicago, continued to gather Wednesday to pay tribute to the late Dolly Parton.
Meteorologist Shane Hinton has the extended forecast.
Waubonsee Community College will cut the ribbon on Wednesday at a new food pantry on their Sugar Grove campus.
As we prepare to mark 25 years since the attacks of Sept. 11, 2001, Illinois is remembering the servicemembers who were killed that day, and in the wars that followed.
The U.S. trade war with Canada has taken another turn, with the Trump administration banning some Canadian imports, and adding a 50% tariff to dozens of other Canadian goods.
Jordanian forces intercepted 18 Iranian missiles targeting an American base in the country.
Questions swirled Wednesday morning about what led to a school bus hitting and killing a 6-year-old girl in Frankfort, Illinois, the day before.
A Delta Air Lines flight from New York declared an emergency as it landed in Chicago on Tuesday.
A woman from Hazel Crest is charged in a fatal rollover crash on I-57 in Harvey over the holiday weekend that injured seven people, including four toddlers, and killed a baby.
Waubonsee Community College will cut the ribbon on Wednesday at a new food pantry on their Sugar Grove campus.
As we prepare to mark 25 years since the attacks of Sept. 11, 2001, Illinois is remembering the servicemembers who were killed that day, and in the wars that followed.
Several lawsuits are challenging Illinois' medical aid in dying law that is set to take effect on Sept. 12, including one in federal court arguing the law discriminates against people with disabilities.
Back in 2023, ISP got a $10 million grant from the Illinois Secretary of State's Illinois Vehicle Hijacking and Motor Vehicle Theft Prevention and Insurance Verification Council.
Two years before dozens of decomposing bodies were found inside the South Chicago Chapel funeral home, police in nearby Evergreen Park found two bodies in the owners' minivan outside their home.
Hundreds of people are suing the Cook County Juvenile Temporary Detention Center, where they say they were sexually abused by staff. For the first time, survivors detailed their experience exclusively to CBS News Chicago.
Why has the family that runs South Chicago Chapel, where 56 decomposing bodies were found this month, never faced criminal charges, despite a history of mishandling human remains?
Milwaukee extended its NL Central lead to nine games over Chicago by coming from behind to defeat the Cubs for a second straight day.
Chicago's Kyle Teel hit his second homer in two games and singled. Munetaka Murakami struck out four times.
Braxton Jones will be the Chicago Bears' starting left tackle for Week 1 against the Carolina Panthers. It's the fifth straight season he will start there, after beating out three others for the job during training camp.
Plans for a new Chicago White Sox stadium in the South Loop have residents near the existing ballpark in Bridgeport concerned, not just because the team might be leaving, but also what might be coming nearby.
The Cubs fell eight games back of the MLB-leading Brewers in the NL Central after losing the opener of this three-game series.
Gaming machines were irreparably damaged when burglars hit a restaurant in Schaumburg, Illinois, early Tuesday.
Prosecutors say Corie Walsh was actively texting in a group about the Lindsay Clancy case hours before her 2-year-old son Barrett died, though they said they do not believe it was a copycat case.
A woman was set to appear in court Monday in a shooting that left a man dead in Chicago's South Shore neighborhood last week.
A 17-year-old boy was hospitalized early Monday after being shot in Chicago's Chatham community.
A man was killed in a shooting Sunday night on the western edge of Chicago's Logan Square neighborhood.
