Chicago woman billed $233,000 for water she never used in vacant home with no plumbing
A senior citizen's vacant home in the Back of the Yards neighborhood racked up a staggering $233,000 water bill, despite not having any plumbing for years.
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A senior citizen's vacant home in the Back of the Yards neighborhood racked up a staggering $233,000 water bill, despite not having any plumbing for years.
Eligible homeowners and business owners would be able to have their water bills lowered if they can prove their higher bill is the result of leak in the underground service line.
David Steele got the $5,000 refund he'd been wanting for months, but didn't get an explanation why the city suddenly changed its mind.
Glenn Jones can't sell the vacant house until he figures out the water bill issue with the city.
Through our "Getting Hosed" series on bad water bills, we have found that often communication issues between different city systems have often been the source of the headaches.
Even after David Steele won the first round in his dispute over his bogus water bill, the city figured out a way to hose him again.
The Chicago City Council Finance Committee held a hearing Tuesday with the heads of the Water Management and Finance departments.
A week-by-week log of meter readings showed zero water usage on some entries. Other times, the report came back at 6 million gallons used in a week.
The family knew they had unpaid water charges to settle before selling their three-flat in Roseland, but nothing like the amount they got.
The circumstances vary from case to case, of course, but in short, the pattern involves Chicagoans getting socked with bills for water they didn't use.
"You've got people walking around on fixed income and they can't afford to pay a $500 bill," Burns said. "I would like to see mistakes corrected and I would like to see communication. There's no communication!"
"It's just nuts to me that we have this issue that continues to be reported, on and the city departments are not doing anything about it," Villegas said.
Numerous people whose stories we've reported over the past four years have been getting hosed by bogus bills - often rising into the tens of thousands of dollars.
This did not happen until the CBS 2 Investigators got involved.
Connie Abels has been waiting five years for her hearing.
The homeowner was just being an honest guy and alerted the Chicago Department of Water Management to his unusually low bill.
"The issue with being a city employee is we are obligated to pay any city obligation," said paramedic Lisa Beard.
In Chicago when you die, ComEd shuts off your electricity, and Peoples Gas shuts off your gas. But the city does not stop your water.
Illinois' lead pipe situation is the worst in the country.
Yasser Almanaseer said he has had no luck in getting it fixed.
How does a City of Chicago water bill for $70 turn into a $10,000 tab from one bill to the next?
Getting Hosed, our exposé on Chicago's bad water billing, has saved consumers hundreds of thousands of dollars. So we wanted to know - what happens if you take on the City yourself?
"They told me to hire a good lawyer, that this is probably a billing issue with the city."
Aldermen voted against Ald. Daniel La Spata's proposal for helping low-income residents with water bills, while a competing proposal from Mayor Lori Lightfoot remains bottled up in a separate committee.
Hundreds of thousands of Chicagoans with unmetered accounts pay inflated bills – and you can't get a meter for a fair bill until you get a non-lead service line.
Cook County Crime Stoppers is offering a $1,000 reward for the identification of a driver wanted in a hit-and-run that killed a 22-year-old man in Gage Park in August.
A winter weather advisory will take effect overnight for the Chicago area and parts of Indiana. Here's what you can expect.
A man was found shot to death in the Garfield Park neighborhood on Friday night.
The annual arrival of the Christmas Tree Ship is underway in Chicago on Saturday.
Treating rare neurological diseases in children is a difficult, sometimes gut-wrenching process with no guarantees, but a Chicago doctor is determined to extend and save lives.
Two people who survived an early September U.S. attack on an alleged drug boat were waving overhead before they were killed in a now-controversial second strike, according to two sources.
The Supreme Court said Friday it will decide the legality of President Trump's executive order that seeks to end birthright citizenship.
President Trump has led the charge to create more GOP-friendly congressional districts in the 2026 midterm elections.
Illinois Senator Dick Durbin is set to retire in 2026, but before he leaves Congress he is making one last attempt to pass the DREAM Act.
Former Chicago Tribune publisher and editor-in-chief R. Bruce Dold passed away this week.
A condo owner in Country Club Hills says he's forced to sell his home after his condo association failed to reimburse him for repairs to his leaking roof. Edward Hadnott's condo has sat empty since a major roof leak in 2022.
The U.S. stopped minting pennies this week, and some groups have issued a warning about the headaches that can create for some businesses and consumers.
Why is one school in the west Chicago suburb of Lisle paying a water bill three times higher than another? The answer has to do with a private utility company.
The Food and Drug Administration is warning about additional cookware brands that could be leaching lead into your food.
Walgreens said it will close its office space in Chicago's Old Post Office building.
The newest measles vaccination numbers released by Chicago Public Schools shows immunizations are finally moving in the right direction.
Two pregnant Black women recently faced alarming neglect at hospitals in Indiana and Texas, highlighting racial disparities in maternal care.
Illinois Gov. JB Pritzker on Tuesday signed a bill aimed at protecting vaccine access in Illinois.
Roseland Community Hospital on Monday celebrated the opening of a new sickle cell treatment clinic.
Consumers with the imported pans should throw them away due to the severe health risks posed by lead, the agency warns.
U.S. Steel says it'll resume making steel slabs at its Granite City Works plant in Illinois amid strengthening demand.
Traffic at O'Hare International Airport is growing faster than expected, and this has Chicago city leaders wanting to make big changes to future construction plans at the airport.
Small Business Saturday was disrupted by the winter storm for many business owners in Chicago, but in the Rogers Park neighborhood, a group of business owners came together to draw customers.
Three different times over the past year, popular and longstanding Chicago stage theater spaces have made headlines for their demise. But it's not all bad news by any stretch.
A federal judge has called out an immigration enforcement agent for using artificial intelligence to write the narrative of a use-of-force report as just a small part of a scathing opinion that rebutted federal officials' narratives about appropriate force used against protesters and others during an ongoing immigration crackdown in Chicago.
Frank Gehry was known for designing the Guggenheim Museum Bilbao in Spain and the Walt Disney Concert Hall in Los Angeles.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
Starting Wednesday, riders on the Chicago Transit Authority system will hear a recognizable Chicago voice during their commutes.
Three different times over the past year, popular and longstanding Chicago stage theater spaces have made headlines for their demise. But it's not all bad news by any stretch.
Joe Colborn, better known as Joe "JoBo" Bohannon on Chicago radio, died this week.
The annual arrival of the Christmas Tree Ship is underway in Chicago on Saturday.
Dress up in your favorite elf costumes or other holiday attire for “Elfin’ Around the Depot” in Berwyn’s Depot.
The annual arrival of the Christmas Tree Ship is underway in Chicago on Saturday.
A man was found shot to death in the Garfield Park neighborhood.
Meet Paisley, the PAWS pet of the week! The 8-year-old is easy going and is looking for a quiet home.
A winter weather advisory will take effect overnight for the Chicago area and parts of Indiana. Here's what you can expect.
A U.S. Coast Guard ship carrying 1,200 Christmas trees from Michigan made its way Navy Pier.
It was supposed to be a memorable day at the Bears game for a Chicago family, but they said not only did they not get into Soldier Field, they believe they were scammed out of about $15,000.
A man was found shot to death in the Garfield Park neighborhood on Friday night.
Cook County Crime Stoppers is offering a $1,000 reward for the identification of a driver wanted in a hit-and-run that killed a 22-year-old man in Gage Park in August.
A Chicago woman battling ALS said she's been struggling just to get a disabled parking space in front of her Bridgeport home.
Days after new Cook County Chief Judge Charles Beach ordered an urgent review of the county's electronic monitoring program, Sheriff Tom Dart said this crisis isn't new, and that he's been warning lawmakers of problems for years.
Charles Beach was sworn in on Monday as Cook County's first new chief judge in 24 years, and takes over amid a political firestorm over what appears to be systemic issues with how accused criminals are being monitored before trial.
Some Chicagoans found out the hard way on Monday that the overnight winter parking ban is in effect.
The electronic monitoring system in Cook County has come under increased scrutiny, after a woman was set on fire in a horrific arson attack on the Blue Line, with critics demanding answers as to why the suspect wasn't already behind bars.
Pascal Siakam scored a season-high 36 points, Bennedict Mathurin added 28 and the Indiana Pacers beat the struggling Chicago Bulls 120-105 on Friday night.
Sitting in 1st-place in the NFC standings isn't the only feel-good story for the Bears, as cornerback Nahshon Wright was named the conference's Defensive Player of the Month.
The Bulls dropped to 9-12 with their fifth loss in a row.
Braeden Bowman forced overtime for the Golden Knights when he put in his own rebound with 2:28 left in the third period.
Caleb Williams plans on picking up right where he left off the last time he faced the Packers.
The special edition locket was inspired by the James Bond film "Octopussy," which revolves around a plot to steal a rare Faberge egg.
Authorities say the FBI has arrested a man suspected of placing pipe bombs outside RNC and DNC headquarters on the eve of the Jan. 6, 2021, Capitol riot.
A woman from Chicago's northwest suburbs appeared in court Thursday for a shooting that killed another woman in the South Loop in September.
The man charged with pushing a CTA passenger onto the tracks at a Blue Line station in Chicago's western suburbs on Monday was ordered held in jail, after repeatedly interrupting the judge and prosecutors during his first court appearance on Wednesday.
A divided Wisconsin Supreme Court has agreed to take a case brought by the American Civil Liberties Union on behalf of an immigrant rights group.
