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Customer service reps are employed in nearly every sector of the economy and here in Texas, they earn a mean wage of nearly $38,000. But for high performers in industries like cable companies; insurance carriers; and professional, scientific, and technical services, income can rise to above $47,000.
Given the highly publicized firings of her top staff, her alleged erratic behavior and her bout with depression, Susan Hawk has had a rough start as Dallas County DA.
CBS was the top network in America in 1965, but NBC and ABC were nipping at them constantly.
Families living in a North Oak Cliff Apartment community have no gas for heating water or cooking, and it's been that way for days.
A 14-year-old boy has confessed to strangling and stabbing his pregnant mother more than 20 times in an attack at the home they shared south of Houston, investigators said Thursday.
The killer, identified only as a 20-year-old man, invaded a classroom and demanded that people stand up and state their religion before spraying more bullets, one student reported.
Some surveys show as many as two-third of businesses nationwide still aren't able to process the new cards.
Police are asking for help identifying a woman who was dumped on Cravens Road and set on fire Monday.
McClellan is charged with violating probation on a prior drug conviction. Mansfield police are considering additional charges.
If you're new to the state and wondering what the hype is about, here's what to expect from the State Fair of Texas.
A search of their Dallas motel room yielded some of the victim's stolen property.
Some of the youngest students in Arlington ISD are on a new learning path this fall.
A 71-year-old man was rushed to a hospital where continues to be treated for serious injuries.
At this time, the city is asking that all Colleyville citizens, businesses, and HOAs refrain from any outdoor water use.
They say a man assaulted an employee at the V Salon and left in a white or possibly silver jeep wrangler with large tires.
15 years later, the first baby born at Baylor Scott & White in Frisco makes a visit.
Potential homebuyers are struggling to find homes.
There will be a chilly start for the opening day of the State Fair.
There are many landmarks at Fair Park, but few match the strange history of the Woofus.
Hurricane Ian has made its way over Florida and is now a tropical storm in the Atlantic.
According to Dallas Fire-Rescue, just before 11:40 a.m., crews were called to the blaze in the 6800 block of Woodland Drive.
A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two foreign nationals who discussed a person close to President Trump, two sources said.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
Through lunchtime, a few sprinkles may be possible due to a warm front moving across North Texas.
Breezy Johnson took the lead early on after flying down the mountain in 1:36.10. It is her first-ever Olympic medal.
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
A CBS News Texas investigation found those daily meals no longer being delivered to schools, despite the nonprofit's claims to the contrary.
It once fed thousands of kids. So, how did a Dallas non-profit's core mission fall apart? CBS News Texas investigates.
A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two foreign nationals who discussed a person close to President Trump, two sources said.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
Democrat Taylor Rehmet beat Republican Leigh Wambsganss in the special runoff election for the open state Senate District 9 seat.
Texas Agriculture Commissioner Sid Miller dismissed Governor Greg Abbott's endorsement of his Republican challenger, Nate Sheets.
Nexstar's acquisition of Tegna would bring together two companies with significant holdings in local broadcast media.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
U.S. life expectancy rose to 79 years in 2024 - the highest mark in American history. But the U.S. still ranks below dozens of other countries.
Weather-related closures left Carter BloodCare 4,000 units of blood and blood components short of what it needs.
The state of Texas is investing $50 million in research on psychedelic therapies.
Walk with a Doc invites community members to join low-pressure group walks led by physicians.
The largest nurses strike ever in New York City is underway as thousands of NYSNA members walk off their jobs at major hospitals.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Salad and Go, a drive-thru salad chain, said on Wednesday that it will close all remaining Texas and Oklahoma stores.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
Breezy Johnson took the lead early on after flying down the mountain in 1:36.10. It is her first-ever Olympic medal.
Reactions poured in when Bad Bunny was named Super Bowl halftime headliner, with some praising and others criticizing the choice.
Lindsey Vonn, who came out of retirement to compete in the Milano Cortina Games, is in stable condition after her crash.
Here's how much Bad Bunny is expected to earn from his halftime performance at Super Bowl LX.
Reactions poured in when Bad Bunny was named Super Bowl halftime headliner, with some praising and others criticizing the choice.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny is set to take the stage at halftime for the 2026 Super Bowl. Here's who else is performing at Super Bowl 60.
Lead singer and frontman Dee Snider said he suffers from degenerative arthritis and has had several surgeries over the years.
With Bad Bunny headlining a historic Super Bowl halftime show, we highlight some of his most impactful lyrics in Spanish and English.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
