United Airlines Hires Special Olympics Athletes As Service Ambassadors
United Airlines recently hired some special employees to help travelers navigate through O'Hare International Airport.
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United Airlines recently hired some special employees to help travelers navigate through O'Hare International Airport.
Passengers onboard a United Airlines flight from Chicago to New York City got diverted to another airport in another state after a series of delays.
Beginning September 3, United will temporarily suspend service between its hub in Chicago and Leon, a city in central Mexico. It currently offers one daily round trip flight between the cities.
It might be July, but it's not too early to think about planning for holiday travel, and if you're flying, you could get booked on a Boeing 737 Max, even though the jets remain grounded due to safety concerns after two fatal crashes.
The Chicago-based parent company of United Airlines is changing its name and shedding a bit more of its Houston connections.
Seeking to reassure travelers, United Airlines CEO Oscar Munoz has promised to board his company's first Boeing 737 Max jet to take flight once regulators clear the aircraft to fly again.
Houston Police spokesman Victor Senties said Tuesday that passenger Cacilie Hughes, who is black, and two witnesses told officers that the agent called her a monkey.
United Airlines helped out a passenger recently who was let down by her travel insurance provider.
Technical issues with a software system called Aerodata caused delays for several airlines nationwide Monday morning.
"I'm excited to see United Airlines take the lead on this. It allows them to be more inclusive and it opens the door for more business for United and hopefully other airlines and companies throughout the country will do the same."
United will retrofit 21 of its Boeing 767-300ER jets starting in the next several weeks. It will reduce seats from 214 to 167 by shrinking the economy section while going from 30 to 46 business-class seats and adding 22 "premium plus" seats.
United Airlines is the largest carrier at O'Hare and has been adding more flights from its hub at the Chicago airport to smaller cities throughout the Midwest.
Spendelicious, a luxury travel website, promises elite status in hotels and airline loyalty programs for a fee. Airlines and travel-industry experts are calling the website a "scam."
A United Airlines plane flying into O'Hare from Phoenix skidded off the runway, according to the Chicago Fire Department.
Chicago-based United expects more modest revenue growth in the first three months of this year. However, it predicted that the revenue-per-seat figure would be flat to up three percent.
Tyler Schilhabel, who is paraplegic, had a connecting flight in Chicago and says he had to "scoot all the way down on my butt" when United Airlines did not offer him an aisle chair.
United Airlines might be moving out of Willis Tower. The Chicago-based airline is reportedly in discussions with developers about moving to a new headquarters somewhere in the city.
United raised fees for checking a first bag from $25 to $30 and a second bag from $35 to $40 for tickets issued on or after Friday.
A fuel tank collided with one of its Boeing 737 planes Tuesday, according to United Airlines.
A taxiing plane with passengers on-board collided into another plane at O'Hare Airport Wednesday.
A United Airlines pilot is accused of sex harassment for allegedly posting explicit photos of a female United flight attendant on the Internet, and the airline did nothing to stop it, a lawsuit alleges.
A United Airlines pilot is accused of harassment for allegedly posting explicit photos of a female flight attendant on the Internet, according to a lawsuit filed by the U.S. Equal Employment Opportunity Commission.
Skyrocketing fuel costs are prompting airlines to make small changes to lighten planes, but the changes aren't doing much to enhance passengers' comfort.
United Airlines is responding to reports of what they're calling a "concerning incident" involving an attendant aboard a flight.
United Airlines is placing new restrictions on animals it will allow on flights after a series of issues with transporting pets this year.
It may be warm enough to seem like it's time to hit the beach, but it's not — and hitting the beach in the rain, as the weather will involve much of this week in Chicago, is not advised at any time.
A new Northwestern University study is challenging what some gardeners might think they know about pollinator-friendly landscaping.
A fire broke out early Monday in a commercial building in Chicago's Greater Grand Crossing community.
Prosecutors said the victim of a deadly shooting in Chicago's Humboldt Park neighborhood back in January was the new boyfriend of the alleged shooter's ex-girlfriend.
A man was hurt in Chicago's Lakeview community after a car involve in a crash veered into a CTA bus shelter where the victim was standing on Sunday night.
Swalwell faced pressure from his own party to drop out of the race after a former staffer accused him of sexually assaulting her when she was too drunk to consent.
President Trump said the U.S. Navy will begin blockading ships from entering or exiting the Strait of Hormuz and intercept vessels that have paid tolls to Iran.
Transportation Secretary Sean Duffy pointed out that gamers "have many of the hard skills it takes to be a successful controller."
Starting in December, eligible men in the U.S. will be automatically registered for the military draft.
An attorney for ex-Illinois House Speaker Michael Madigan argued to the 7th Circuit Court of Appeals on Thursday that the former Democratic power broker's conviction on bribery and other corruption charges should be overturned.
A passenger on an American Airlines flight from New York to Chicago has been charged with making a false bomb threat that forced an emergency landing at Detroit Metro Airport last month, according to a federal criminal complaint.
Skyrocketing property taxes continue to be a hot-button issue in Cook County — particularly since last fall, when many residents saw their tax bills increase by 100% or more.
Illinois Secretary of State Alexi Giannoulias this weekend issued a warning about a surge in text messages that falsely claim to come from his office or the DMV within it.
Tenants at a South Loop luxury high-rise that has been plagued with problems like broken elevators are vowing to fight five-day eviction notices.
It's become an annual March Madness tradition at CBS Chicago, pitting our city's best eateries in direct competition in a foodie bracket challenge. We did pizza, we've done Italian beef, we've done Chicago dogs. This year, we're taking flight with wings.
The United States has long struggled with understanding and finding ways to help treat mental illness. A new documentary, which is screening Saturday in Chicago, examines the reality of living with mental illness in America.
Allergy season is here, and the dreaded pollen can trigger sneezing, congestion, wheezing, and shortness of breath.
Northwestern Medicine and the American Red Cross teamed up for a community blood drive in Chicago on Monday morning.
Ending domestic violence is the goal of groups and advocates all over the world, and some experts in Chicago say it is time to become less reactive and more proactive when it comes to the people causing harm.
A new Iowa law bans local nondiscrimination protections on the basis of gender identity after the state became the first in the U.S. to roll back its civil rights code last year.
A new restaurant has joined the busy stretch of Halsted Street toward the south end of Chicago's Lincoln Park neighborhood that is also home to Alinea and Boka.
The federal government is suing Illinois, Connecticut and Arizona over efforts to regulate prediction market operators such as Kalshi and Polymarket.
The owners of the popular Uncommon Ground restaurant, live music venue, and brewery in Chicago's Wrigleyville community announced this week that they're looking for a successor to take over the business.
Chicago consistently ranks in the top three cities in Fortune 500 company headquarters, and now a competition has been launched to build on Chicago's power in business.
The flagship Ann Sather restaurant on Belmont Avenue in Chicago's Lakeview community will be moving later this year, a restaurant representative said Tuesday.
The United States has long struggled with understanding and finding ways to help treat mental illness. A new documentary, which is screening Saturday in Chicago, examines the reality of living with mental illness in America.
Afrika Bambaataa, a rapper and producer, was best known for breakthrough tracks like 1982's "Planet Rock" and for founding the Universal Zulu Nation art collective.
Mozart's "Don Giovanni," the local premiere of the 2022 opera "Omar," and a fresh production of "Guys and Dolls" are among the highlights of the 2026-2027 season for Chicago's Lyric Opera.
Federal magistrate Renee Harris Toliver told Pooh Sheisty that the evidence against him is strong.
A major music festival featuring the rapper formerly known as Kanye West was canceled after the U.K. government blocked Ye from entering the country.
A mother and fire were able to escape the flames in the house on Green Street, but their own two sons could not get out. Lauren Victory reports.
But while beaches in the north Chicago suburb of Evanston aren't open yet, beach passes were set to go on sale Monday.
A new Northwestern University study is challenging what some gardeners might think they know about pollinator-friendly landscaping.
A fire broke out early Monday in a commercial building in Chicago’s Greater Grand Crossing community.
Do you ever get in the car, put on a favorite song, and belt it out before or after a long day? Sharon Zima, a wellbeing support advisor with Endeavor Health, joins Marie Saavedra to explain the emotional benefits of singing and humming.
A 10-year-old boy is dead, and a disabled teen was left in critical condition, after a fire in Chicago's Washington Heights neighborhood early Monday morning.
A woman was hit and killed by a sport-utility vehicle on Chicago's Near West Side Sunday night.
A man was hurt in Chicago's Lakeview community after a car involve in a crash veered into a CTA bus shelter where the victim was standing on Sunday night.
In the months since his election, Pope Leo has spoken up against both the war in Iran and the mass deportation of migrants in the U.S. His statements have inspired American cardinals to speak out.
The Chicago Department of Transportation said southbound State Street will be closed between Wacker Drive and Randolph Street beginning Monday, April 13.
New proposed Illinois legislation would allow renters or people who can't install massive rooftop panels to also harness the power of the sun.
When a rusty light pole snapped and fell on a woman's car in Bucktown, causing thousands of dollars in damage, she thought the city would pay for it. She was wrong.
Financial exploitation is the leading type of elder abuse in Illinois. One Streamwood woman learned that personally, when her brother took hundreds of thousands of dollars from their parents' financial accounts.
One year after a teenage girl was shot outside her home in Country Club Hills, Illinois, and was told she would never walk again, she continued to defy the odds and reclaim her independence.
A Morgan Park family is still in shock after a staggering 300% spike in their latest property tax bill, and the man poised to take over as Cook County Assessor at the end of the year says it's an error he wants to make sure doesn't happen again.
The Wildcats are led by another record-setting superstar, hoping to lead them back to the top.
Ryan Nembhard broke Dallas coach Jason Kidd's club rookie record with 23 assists after No. 1 pick Cooper Flagg's debut season ended with an ankle injury, and the Mavericks beat the Chicago Bulls 149-128 in a season finale.
Chicago equaled a club record by using nine pitchers in a nine-inning game.
Rory McIlroy of Northern Ireland won the 2026 Masters Tournament at Georgia's Augusta National, claiming his second straight green jacket.
Chicago had been 0 for 7 with runners in scoring position before Busch's single after going 1 of 23 in the previous two losses to Pittsburgh.
Prosecutors said the victim of a deadly shooting in Chicago's Humboldt Park neighborhood back in January was the new boyfriend of the alleged shooter's ex-girlfriend.
A man was killed this weekend in a shooting in the south Chicago suburb of Oak Forest.
Chicago police on Sunday were investigating a shooting in the Back of the Yards neighborhood involving a teen riding a scooter.
The man charged with damaging the vehicles of several Chicago firefighters at multiple locations on Chicago's South Side appeared at a bond hearing on Sunday, where he was ordered held.
Chicago police early Sunday were investigating a shooting that left a woman dead in the Auburn Gresham neighborhood.