Travel Insurance Provider 'Just Fly' Accused Of Charging Passengers To File Claims
United Airlines helped out a passenger recently who was let down by her travel insurance provider.
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United Airlines helped out a passenger recently who was let down by her travel insurance provider.
Technical issues with a software system called Aerodata caused delays for several airlines nationwide Monday morning.
"I'm excited to see United Airlines take the lead on this. It allows them to be more inclusive and it opens the door for more business for United and hopefully other airlines and companies throughout the country will do the same."
United will retrofit 21 of its Boeing 767-300ER jets starting in the next several weeks. It will reduce seats from 214 to 167 by shrinking the economy section while going from 30 to 46 business-class seats and adding 22 "premium plus" seats.
United Airlines is the largest carrier at O'Hare and has been adding more flights from its hub at the Chicago airport to smaller cities throughout the Midwest.
Spendelicious, a luxury travel website, promises elite status in hotels and airline loyalty programs for a fee. Airlines and travel-industry experts are calling the website a "scam."
A United Airlines plane flying into O'Hare from Phoenix skidded off the runway, according to the Chicago Fire Department.
Chicago-based United expects more modest revenue growth in the first three months of this year. However, it predicted that the revenue-per-seat figure would be flat to up three percent.
Tyler Schilhabel, who is paraplegic, had a connecting flight in Chicago and says he had to "scoot all the way down on my butt" when United Airlines did not offer him an aisle chair.
United Airlines might be moving out of Willis Tower. The Chicago-based airline is reportedly in discussions with developers about moving to a new headquarters somewhere in the city.
United raised fees for checking a first bag from $25 to $30 and a second bag from $35 to $40 for tickets issued on or after Friday.
A fuel tank collided with one of its Boeing 737 planes Tuesday, according to United Airlines.
A taxiing plane with passengers on-board collided into another plane at O'Hare Airport Wednesday.
A United Airlines pilot is accused of sex harassment for allegedly posting explicit photos of a female United flight attendant on the Internet, and the airline did nothing to stop it, a lawsuit alleges.
A United Airlines pilot is accused of harassment for allegedly posting explicit photos of a female flight attendant on the Internet, according to a lawsuit filed by the U.S. Equal Employment Opportunity Commission.
Skyrocketing fuel costs are prompting airlines to make small changes to lighten planes, but the changes aren't doing much to enhance passengers' comfort.
United Airlines is responding to reports of what they're calling a "concerning incident" involving an attendant aboard a flight.
United Airlines is placing new restrictions on animals it will allow on flights after a series of issues with transporting pets this year.
United CEO Oscar Munoz told employees in a letter that he chose not to receive his bonus to "send a message about the culture of accountability and integrity."
Three months ago, United sparked fears on Wall Street that the airline industry was about to start a fare war. This week it put those fears to rest.
City Council cleared the way on Wednesday for a massive plan to expand O'Hare International Airport.
United Airlines, under fire for its recent treatment of pets, is making changes to keep animals safe.
United Airlines will stop accepting new reservations for its PetSafe program, though it will honor any reservations made through March 20, the airline said. Passengers can still carry small pets with them in carry-on luggage.
Two weeks after American Airlines announced their opposition to an $8.5 billion plan to expand the terminals at O'Hare International Airport, Mayor Rahm Emanuel's office said it has reached an agreement to bring American on board.
United Airlines says it's investigating after mistakenly flying a Kansas family's dog to Japan.
Chicago police said that Elijah Joseph Hoard was last seen on Friday, Feb. 27, and may be in need of medical attention.
A student pilot's hard landing drew a police response to Aurora Municipal Airport Monday afternoon.
Chicago celebrated Pulaski Day on Monday, honoring the Polish general who died fighting for America's freedom in the Revolutionary War.
The Supreme Court ruled last month at President Trump did not have the authority to issue his sweeping tariffs under a federal emergency powers law.
Illinois lawmakers and advocates Monday announced their intentions to form a bipartisan commission to investigate crimes in the Epstein files that happened in the state.
The Supreme Court ruled last month at President Trump did not have the authority to issue his sweeping tariffs under a federal emergency powers law.
Illinois lawmakers and advocates Monday announced their intentions to form a bipartisan commission to investigate crimes in the Epstein files that happened in the state.
President Trump said he expects the bombing campaign to last four to five weeks, but "we have [the] capability to go far longer than that."
The Pentagon announced Monday that six American service members have been killed in Operation Epic Fury.
Early voting for the 2026 Illinois primary expanded an additional 55 locations in Cook County Monday and opened across all 50 Chicago wards.
Palatine, Illinois-based Weber has issued a recall of more than 3.2 million metal wire bristle grill brushes because you could ingest the bristles.
This is after Mayor Brandon Johnson vetoed an ordinance that would have banned most hemp-derived products this weekend.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
When a doctor was told there was no cure for his daughter's condition, he was motivated to transform not only her health, but the lives of thousands of others.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Not one, but two hotels are now planned or proposed for Chicago's Northalsted LGBTQ+ nightlife district.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
Barnes & Noble was set to reopen in Skokie on Wednesday, just weeks after it closed.
Trader Joe's is opening a new location in Chicago's Logan Square neighborhood.
The district laid out a $630 million plan to remake Soldier Field into a major concert venue and events space.
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
A 19th-century George Méliès film, thought to be long lost, has been found among a box of brittle movie reels that a Michigan donor brought to the Library of Congress, officials said.
Streaming giant Netflix declined to match Paramount Skydance's $31 per share offer for Warner Bros. Discovery.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
The Rock & Roll Hall of Fame has announced its 2026 list of nominees, including Phil Collins, Mariah Carey, Wu-Tang Clan and more.
Chicago police said that Elijah Hoard was last seen on Friday at O’Hare and may be in need of medical attention.
Chicago is once again the top U.S. metropolitan area for companies looking to relocate or expand, according to Site Selection Magazine.
Meteorologist Kylee Miller has your 11 a.m. First Alert Weather forecast for Monday, March 2, 2026.
Ballots are available at 55 suburban Cook County locations and sites in all 50 Chicago wards. Lauren Victory reports.
A couple has gone viral for a romantic engagement at the Chili's restaurant inside Chicago O'Hare International Airport.
One person is dead, and three others were hurt after three drive-by shootings across Chicago within a three-hour period.
Chicago police said that Elijah Joseph Hoard was last seen on Friday, Feb. 27, and may be in need of medical attention.
A student pilot's hard landing drew a police response to Aurora Municipal Airport Monday afternoon.
Chicago celebrated Pulaski Day on Monday, honoring the Polish general who died fighting for America's freedom in the Revolutionary War.
The Supreme Court ruled last month at President Trump did not have the authority to issue his sweeping tariffs under a federal emergency powers law.
If you feel like you're drowning in a sea of text alerts and desperate email pleas for "just $5" this election season, you are far from alone.
A north suburban school bus driver became a victim of sophisticated scammers who are targeting more people and more vulnerable populations to make more money.
Both couples are still actively fighting for their kids, knowing it will be a long and complicated road.
The mother of an 8-year-old boy who was allegedly put in a chokehold and dragged by the neck by a Chicago Public Schools employee hopes her lawsuit and choice to speak out will help protect students in the future.
A jury on Wednesday awarded $5.74 million in damages to a Chicago family who accused police of violating their civil rights in a botched raid of their home in 2018.
The Tritons have already gone on a record-breaking win streak this season.
The Chicago Blackhawks beat the Utah Mammoth 4-0 on Sunday to end a three-game losing streak.
Collin Sexton added 22 points, and Matas Buzelis had 20, helping Chicago come out on top after matching the third-worst skid in franchise history.
The win extended Chicago's unbeaten streak against Canadian opponents to six matches dating to 2024.
Connor Bedard scored for Chicago, which has lost eight of nine and continues to struggle to score.
A man was shot and killed while sitting in a vehicle in the South Austin neighborhood on Chicago's West Side early Monday.
A suspect was in custody after firing shots at Chicago police officers before crashing an SUV into two parked cars Monday morning in the Auburn Gresham neighborhood.
A man was in police custody on allegations that he stabbed his mother on Chicago's West Side Sunday night.
One person is dead, and three others were hurt — including a 15-year-old boy — after three drive-by shootings across the city of Chicago within a three-hour window Sunday night.
The man who killed two and wounded 14 also had photos of Iranian leaders in his home, a source said.