Southwest Airlines flights delayed, some canceled after system-wide outage
Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
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Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
"It's the most important day of my life thus far and I didn't have a single family member present."
Sources tell CBS News a Southwest Airlines staffing shortfall this weekend was a factor in why more than 1,800 of their flights were grounded.
Southwest Airlines has canceled hundreds of flights nationwide, blaming air traffic control issues and the weather, leaving passengers confused and frustrated.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Both planes involved in the incident are now out of service for inspection.
Southwest Airlines said Monday it is expanding its all-Boeing fleet with an order for 100 Max jets instead of buying planes from Europe's Airbus.
The orders could indicate that airlines are starting to feel more optimistic about a rebound in travel, which has been devastated by the coronavirus pandemic.
The coronavirus pandemic may have hit the travel industry hard, but Southwest Airlines is expanding.
Southwest said it was only a paperwork issue, and not a flight safety issue.
"Consumers are the winners, because anytime Southwest comes into a market, airfares drop."
The move resulted in more than 173 canceled flights on Friday.
Southwest Airlines said it will seek additional compensation from Boeing as the problem is expected to stretch deep into 2020.
Every plane in Southwest Airlines' fleet is a Boeing 737. But that may not be the case in the future.
Boeing continues to expect approval to fly the jets again by end of this year, although it has consistently fallen behind its own timeline.
After landing and turning off the runway, the plane stopped short of the terminal due to a hydraulic issue, and the 137 passengers and five crew members evacuated the plane using airstairs.
Southwest Airlines Pilots Association, in a complaint filed Monday on behalf of the pilots, claims Boeing "deliberately" misled pilots about the safety of the aircraft, which caused two fatal crashes in less than six months killing 346 people.
It might be July, but it's not too early to think about planning for holiday travel, and if you're flying, you could get booked on a Boeing 737 Max, even though the jets remain grounded due to safety concerns after two fatal crashes.
The announcement made American the second major carrier to cancel Max flights through the busy summer season.
Technical issues with a software system called Aerodata caused delays for several airlines nationwide Monday morning.
Airlines across the United States are scrambling to make schedule changes, after the FAA issued an emergency order grounding all Boeing 737 Max 8 and Max 9 aircraft, in the wake of two fatal crashes.
All Boeing 737 Maxes have been grounded in the United States after days of carriers' insistence that they're just fine.
The United States is one place you'll still find Boeing's 737 Max 8 planes in service even with flight attendants, ground crews and the unions that represent them urging otherwise.
They got a round of applause, and a thank you from the pilot.
Skyrocketing fuel costs are prompting airlines to make small changes to lighten planes, but the changes aren't doing much to enhance passengers' comfort.
An 11-year-old girl was sexually assaulted by three juveniles on Chicago's Near South Side this week.
According to Ventura County inmate records, Spears was arrested by the California Highway Patrol at 9:28 p.m. Wednesday and released at 6:07 a.m. on Thursday.
A woman was held up by gun-wielding robbers in Chicago's Lincoln Park neighborhood early Thursday morning.
Some people who live in Chicago's Woodlawn neighborhood near the Obama Presidential Center said they are facing a tough situation — pay more rent, or lose their home.
A truck hanging on the edge of an I-290 bridge in Elmhurst, Illinois, is causing significant closures on Thursday morning.
Several Republicans on the Oversight panel joined with Democrats in supporting the motion to subpoena Attorney General Pam Bondi.
Former presidents Bill Clinton, Barack Obama and Joe Biden are among the big names who will be in Chicago Friday for Rev. Jesse Jackson's funeral.
In Defense Secretary Pete Hegseth's second news briefing since the start of the Iran war, Hegseth said the U.S. had sunk an enemy ship by a torpedo for the first time since World War II.
Homeland Security Secretary Kristi Noem faced friendly Republicans and critical Democrats on the House Judiciary Committee, where she testified about the administration's immigration agenda.
The measure, which would have blocked President Trump from continuing military force against Iran, fell short of the simple majority needed to advance.
Drivers in the Chicago area can expect to start paying more at the pump this week, as oil prices have spiked amid the U.S.-Israeli war on Iran.
Palatine, Illinois-based Weber has issued a recall of more than 3.2 million metal wire bristle grill brushes because you could ingest the bristles.
This is after Mayor Brandon Johnson vetoed an ordinance that would have banned most hemp-derived products this weekend.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
When a doctor was told there was no cure for his daughter's condition, he was motivated to transform not only her health, but the lives of thousands of others.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
A new development at the southeast corner of Chicago's East Lakeview community would clear away a medical office building and replace it with a residential high-rise.
The City of Aurora, Illinois, is seeking input from residents about data center development.
Not one, but two hotels are now planned or proposed for Chicago's Northalsted LGBTQ+ nightlife district.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
Barnes & Noble was set to reopen in Skokie on Wednesday, just weeks after it closed.
Actor and filmmaker Bruce Campbell told fans that he is in treatment for cancer and will cancel some upcoming public appearances.
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
A 19th-century George Méliès film, thought to be long lost, has been found among a box of brittle movie reels that a Michigan donor brought to the Library of Congress, officials said.
Streaming giant Netflix declined to match Paramount Skydance's $31 per share offer for Warner Bros. Discovery.
After the Double Door closed in Wicker Park, there was reassurance that the Double Door would return, at a new location in the city's Uptown neighborhood. Now that is not happening anymore.
Absolutely Incredible Kid Day is coming up March 19, hosted by Camp Fire, a national nonprofit focused on empowering and mentoring kids. Shawna Rosenzweig, the chief executive officer of Camp Fire, joins Dana Kozlov to talk about the day and how people can participate.
The U.S. House Oversight Committee voted Wednesday to subpoena Bondi.
A pilot was killed after a plane crash near townhomes in north suburban Deerfield, Illinois, on Wednesday night.
A truck hanging on the edge of an Eisenhower Expressway bridge in Elmhurst, Illinois, is causing significant closures on Thursday morning.
Iran is warning that the U.S. will “bitterly” regret sinking one of its warships, as the conflict n the Middle East shows no signs of letting up. Jarred Hill reports.
A pilot was killed after a plane crash in north suburban Deerfield, Illinois, on Wednesday night.
A truck hanging on the edge of a bridge over I-290 in Elmhurst, Illinois, is causing significant closures on Thursday morning.
A high-stakes meeting held Wednesday could affect anyone who plans to travel through O'Hare International Airport this spring, summer, or even fall.
The burglaries took place between 2:30 a.m. and 4:30 a.m. in the Kenwood, South Shore, Washington Heights, Beverly, Archer Heights, and West Elsdon neighborhoods, police say.
The restrooms look like pods, each with a toilet that is cleaned after each use, and the floors are power-washed.
A proposed Illinois law hopes to create more oversight on private companies to protect consumers from skyrocketing utility prices.
The three women said they are working to make their way back home, but without any help from the U.S. State Department.
If you feel like you're drowning in a sea of text alerts and desperate email pleas for "just $5" this election season, you are far from alone.
A north suburban school bus driver became a victim of sophisticated scammers who are targeting more people and more vulnerable populations to make more money.
Both couples are still actively fighting for their kids, knowing it will be a long and complicated road.
Northwestern was in control before Purdue got back in the game with a 9-0 run in the second half.
Last-place Loyola Chicago came in shooting just 31% on 3s, but kept it close by outscoring the nation's top 3-point shooting team by nine from behind the arc.
Holtz coached Notre Dame from 1986 to 1996, winning 100 games with the school, including a 12-0 national title-winning season in 1988.
Illinois is a win away from a triple-bye and berth in the quarterfinals next week in the Big Ten Tournament.
The Bulls got back to losing after stopping an 11-game skid with a lopsided win over Milwaukee on Sunday.
An 11-year-old girl was sexually assaulted by three juveniles on Chicago's Near South Side this week.
A woman was held up by gun-wielding robbers in Chicago's Lincoln Park neighborhood early Thursday morning.
Two women are dead in Pennsylvania and a man is dead in Hillside, Illinois, after an apparent murder-suicide, police said.
Chicago police on Wednesday warned of a string of charity scam incidents in the on the Near West and South sides in recent weeks.
Burglars stole an ATM from a bar in Chicago's Little Village neighborhood early Wednesday morning.