Southwest Airlines flights delayed, some canceled after system-wide outage
Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
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Multiple flights have been delayed at airports including Midway after Southwest Airlines experienced technology issues Saturday morning.
"It's the most important day of my life thus far and I didn't have a single family member present."
Sources tell CBS News a Southwest Airlines staffing shortfall this weekend was a factor in why more than 1,800 of their flights were grounded.
Southwest Airlines has canceled hundreds of flights nationwide, blaming air traffic control issues and the weather, leaving passengers confused and frustrated.
A Southwest Airlines spokesman said the company is "is in the process of resuming normal operations after a brief pause in our flight activity.
Both planes involved in the incident are now out of service for inspection.
Southwest Airlines said Monday it is expanding its all-Boeing fleet with an order for 100 Max jets instead of buying planes from Europe's Airbus.
The orders could indicate that airlines are starting to feel more optimistic about a rebound in travel, which has been devastated by the coronavirus pandemic.
The coronavirus pandemic may have hit the travel industry hard, but Southwest Airlines is expanding.
Southwest said it was only a paperwork issue, and not a flight safety issue.
"Consumers are the winners, because anytime Southwest comes into a market, airfares drop."
The move resulted in more than 173 canceled flights on Friday.
Southwest Airlines said it will seek additional compensation from Boeing as the problem is expected to stretch deep into 2020.
Every plane in Southwest Airlines' fleet is a Boeing 737. But that may not be the case in the future.
Boeing continues to expect approval to fly the jets again by end of this year, although it has consistently fallen behind its own timeline.
After landing and turning off the runway, the plane stopped short of the terminal due to a hydraulic issue, and the 137 passengers and five crew members evacuated the plane using airstairs.
Southwest Airlines Pilots Association, in a complaint filed Monday on behalf of the pilots, claims Boeing "deliberately" misled pilots about the safety of the aircraft, which caused two fatal crashes in less than six months killing 346 people.
It might be July, but it's not too early to think about planning for holiday travel, and if you're flying, you could get booked on a Boeing 737 Max, even though the jets remain grounded due to safety concerns after two fatal crashes.
The announcement made American the second major carrier to cancel Max flights through the busy summer season.
Technical issues with a software system called Aerodata caused delays for several airlines nationwide Monday morning.
Airlines across the United States are scrambling to make schedule changes, after the FAA issued an emergency order grounding all Boeing 737 Max 8 and Max 9 aircraft, in the wake of two fatal crashes.
All Boeing 737 Maxes have been grounded in the United States after days of carriers' insistence that they're just fine.
The United States is one place you'll still find Boeing's 737 Max 8 planes in service even with flight attendants, ground crews and the unions that represent them urging otherwise.
They got a round of applause, and a thank you from the pilot.
Skyrocketing fuel costs are prompting airlines to make small changes to lighten planes, but the changes aren't doing much to enhance passengers' comfort.
They said both of the washed checks were made out to the same name
Neighbors said the student and their own sense of security are heightened by what police say is a random attack.
Anfernee Simons scored 23 points for Chicago, which lost its fifth straight.
Police said the suspect punched the victim and took their belongings before stomping them in the head.
Police did not say what happened during the interaction between the man and officers.
Chicago aldermen this week will consider $29.2 million in settlements in wrongful convictions linked to disgraced former CPD Det. Reynaldo Guevara.
Two Illinois state legislators want to make sure school districts get the funding they need.
The official DHS statistics, which had not been previously reported, provide the most detailed look yet into who ICE has arrested during the Trump administration's crackdown.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
This week marks Identity Theft Awareness Week, and Illinois Comptroller Susana Mendoza emphasized some safety tips Monday for avoiding and dealing with identity theft.
A controversial data center in Naperville, Illinois, could be the cause to pack a city council meeting there on Tuesday night.
Police in the west Chicago suburb of Geneva are warning of a scam involving spoofed phone numbers.
Protesters on Tuesday were cranking up the heat on Peoples Gas over a recently proposed rate hike that would add an additional $10 to $11 a month to utility bills.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Ann & Robert H. Lurie Children's Hospital announced this week that it is planning to open a new pediatric hospital in the west Chicago suburb of Downers Grove.
It has been nearly six years since the start of the COVID-19 pandemic, and one of the many questions doctors are still working to answer concerns the long-term effects.
Leaders from Cook County, the Illinois Department of Human Services, and the Greater Chicago Food Depository denounced changes to the Supplemental Nutrition Assistance Program on Wednesday.
The University of Chicago Medicine Comprehensive Cancer Center has received a grant from The Ralph Lauren Corporate Foundation for a new cancer center.
Chicago's Lurie Children's Hospital said Tuesday that it is no longer initiating gender-affirming medical treatment for minors.
A Near West Side diner known for drawing in Blackhawks fans and players is up for sale.
January may be the coldest time of the year, but Chicago is already looking forward to summer farmers' markets.
A development proposal issued this month calls for the replacement of a building housing a Giordiano's pizzeria in Chicago's Lakeview neighborhood with a new mixed-use building with 28 residential units.
United Airlines flight attendants picketed outside Chicago's Willis Tower Thursday morning as they fought for a new contract.
WSCR-AM, 670 The Score, will begin a simulcast on 104.3 FM next month.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
The members of Ratboys were teenagers when they met by chance, and now in their 30s, the Chicago band formed by two college friends almost two decades ago appears to be on the brink of something big.
Another mild day with highs in the 40s on Tuesday and Wednesday. Mid-week sunshine is expected before our next chance of snow, which returns late on Thursday.
New research from Harvard shows drinking caffeinated coffee or tea every day is associated with better, long-term cognitive health.
The suspects blew up the armored van belonging to a security company after forcibly stopping them on the highway.
American skier Breezy Johnson and figure skater Alysa Liu have reported the same problem with their medals.
Therese Scarlati said she sent a $165 check to her insurance company. Her husband wrote this $64 check for the water bill — both mailed on the same day, yet somehow the amounts were both changed.
A Lake County judge on Monday ordered a man and woman held in jail until they face trial for murder in the death of the woman's 8-year-old son.
They said both of the washed checks were made out to the same name
Neighbors said the student and their own sense of security are heightened by what police say is a random attack.
Police said the suspect punched the victim and took their belongings before stomping them in the head.
Police did not say what happened during the interaction between the man and officers.
This is due in part to the new "Big Beautiful Bill" and job cuts at the Internal Revenue Service.
Fewer Chicago kids are getting the dental care they need, and some dentists are blaming Chicago Public Schools.
Cynthia Eason recounted the moment Chicago police officers raided her family's home in 2018.
Water bills could be going up in several Chicago suburbs and other parts of Illinois, as Illinois American Water seeks a rate increase to fund infrastructure improvements.
The case involves a Chicago grandmother, her daughter, and her four grandchildren, who all said that Chicago police officers pointed guns at them during the botched raid.
Anfernee Simons scored 23 points for Chicago, which lost its fifth straight.
Some 2026 Winter Olympics athletes say their winning medals are falling apart, coming detached from their ribbons.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Team USA defended its Olympic figure skating team event gold medal on Sunday after Ilia "Quad God" ushered the team to victory at the Milan Cortina 2026 Winter Olympics.
The Seattle Seahawks defeated the New England Patriots Sunday to win the 2026 Super Bowl.
A Wisconsin woman has been charged in the shooting death of a man last week in Chicago's western suburbs.
Police in the northwest Chicago suburb of Palatine were investigating after someone grabbed a child and took the youngster's cellphone Monday morning.
A man was shot and killed Monday morning in the Austin neighborhood.
A Lake County judge on Monday ordered a man and woman held in jail until they face trial for murder in the death of the woman's 8-year-old son.
Police in Joliet, Illinois, were searching Sunday for a man who held up a cellphone store this weekend.