American Airlines Joins United, Drops Widely Scorned $200 Ticket-Change Fees
American Airlines, United Airlines and Delta Air Lines all say they are dropping unpopular $200 fees for most people who change an airline ticket.
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American Airlines, United Airlines and Delta Air Lines all say they are dropping unpopular $200 fees for most people who change an airline ticket.
Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
A Texas woman has tested positive for the new coronavirus after flying home from Italy, prompting health officials to tell everyone who shared planes with her to self-isolate.
Big changes for some pilots before heading to the cockpit. United Airlines has made its preflight alcohol-use policy more stringent.
United Airlines is canceling another month's worth of flights with Boeing 737 Max planes that were grounded after two deadly accidents.
United Airlines says it will cut about 100 accounting jobs in Houston in July and shift the work to a contractor.
Federal authorities say a United Airlines flight declared an emergency when an engine shut down as the plane was about to land in Houston.
An aviation security officer fired after forcibly dragging a passenger from a plane last year has filed a lawsuit against United Airlines and the city of Chicago.
United Airlines is hitting the pause button on letting customers pay to ship pets as cargo. The carrier's decision on Tuesday comes a week after United inadvertently flew a German shepherd to Japan instead of Kansas.
A dog who was mistakenly flown to Japan is back with his family in Kansas.
A Texas district attorney is investigating the death of a puppy on a United Airlines flight as a possible criminal offense.
United Airlines, under siege over the death of a puppy on one of its flights, says the flight attendant who ordered a passenger to put her pet carrier in the overhead bin didn't know there was a dog inside.
A dog died on a United Airlines plane after a flight attendant ordered its owner to put the animal in the plane's overhead bin.
Delta and United Airlines are cutting ties with the National Rifle Association, the latest in major companies to do so.
Airlines bumped passengers off flights at the lowest rate on record last year after United Airlines was publicly ridiculed when a passenger was physically dragged off a full plane.
A woman who wanted to visit her dying mother one last time was removed from a plane and left in tears after an online travel agency canceled her ticket just before the flight.
United Airlines has apologized and given a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to U.S. Rep. Sheila Jackson Lee, a Houston Democrat.
United Airlines' third-quarter profit fell by one-third as the carrier was rocked by hurricanes that hit its hub in Houston and other airports.
Airline stocks surged Tuesday after United Airlines and American Airlines slightly sweetened their outlook for third-quarter revenue. Those two carriers were the biggest gainers in midday trading.
United Airlines is apologizing to the owners of a dog who died in the cargo hold of a plane on a flight from Houston to San Francisco.
Shares of United Airlines' parent tumbled Wednesday on the company's weak forecast about revenue trends for the rest of the summer.
United Airlines has apologized to a Hawaii teacher who was forced to hold her son on her lap after an employee gave the toddler's purchased seat to a standby passenger.
At least 10 passengers aboard a United Airlines jet were injured when the plane hit turbulence during a flight from Panama to Houston.
United Airlines said in a "Safety Alert" emailed to employees that information regarding its flight deck access security procedures "may have been compromised."
A United flight from Houston to Ecuador was delayed after a scorpion was spotted aboard.
With Spring Break weeks away, experts say most destinations remain safe – but travelers should check advisories, confirm bookings, and follow their comfort level.
Wyatt Johnston scored his 30th and 31st goals of the season as the Dallas Stars beat the Seattle Kraken 4-1.
Prosecutors say he claimed he was flipping tickets and suites for shows by artists like Ludacris, Beyoncé, and Bad Bunny, but instead used investor money for personal expenses.
After last year's three‑point heartbreak, the Mustangs return to the state semifinals with the No. 1 ranking, a veteran core, and a culture built on trust, toughness, and love.
At least 10 FBI employees who worked on former Special Counsel Jack Smith's investigation into President Trump's retention of classified records were fired Wednesday, multiple sources said.
With Spring Break weeks away, experts say most destinations remain safe – but travelers should check advisories, confirm bookings, and follow their comfort level.
Wyatt Johnston scored his 30th and 31st goals of the season as the Dallas Stars beat the Seattle Kraken 4-1.
Racing fans—get ready. The Java House Grand Prix of Arlington is set to roar into town this spring, bringing a brand‑new kind of excitement to North Texas.
Prosecutors say he claimed he was flipping tickets and suites for shows by artists like Ludacris, Beyoncé, and Bad Bunny, but instead used investor money for personal expenses.
After last year's three‑point heartbreak, the Mustangs return to the state semifinals with the No. 1 ranking, a veteran core, and a culture built on trust, toughness, and love.
Austin medical supply business accused of Medicare fraud, funneling millions overseas, federal complaint says.
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
Internal turmoil, missing records, and clashing narratives raise new questions about the nonprofit's management and oversight.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
At least 10 FBI employees who worked on former Special Counsel Jack Smith's investigation into President Trump's retention of classified records were fired Wednesday, multiple sources said.
Federal immigration agents arrested 261 DACA recipients during the first 10 months of the second Trump administration, according to statistics shared with Congress.
U.S. District Judge Brian Murphy ruled that the Trump administration's policy for swiftly deporting migrants to third countries violates federal immigration law and the Constitution.
The winner of Democratic primary will be heavily favored to win the general election in November.
The bill would ban distribution of taxpayer money for any "January 6th compensation fund" and any further refund of damage payments made by convicted Capitol rioters.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
The McKinney Fire Chief already has AED's placed in all police and fire vehicles.
Linda Potthoff of University Park says she had been short of breath for weeks before her condition suddenly worsened.
Nothing surgical could prepare her family for June 18, 2004, when her father was shot and killed on duty for the Grand Prairie Police Department.
The American Heart Association is partnering with Fort Worth PD to equip 150 patrol cars with the life-saving devices. Since officers are often first on the scene, this AHA-backed initiative aims to drastically improve survival rates across the community.
Even though life in a cancer center may be monotonous, the patients opened up once they saw the golden pile of fur.
Small businesses along South Akard Street say the removal of a key bridge connecting Downtown Dallas to the Cedars neighborhood is already driving customers away, with no return of direct access expected until 2028.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Wyatt Johnston scored his 30th and 31st goals of the season as the Dallas Stars beat the Seattle Kraken 4-1.
"I know, like, later on, there'll be a full invite for all Team USA athletes to go to the White House like there has been in the past," decorated U.S. women's hockey veteran Kelly Pannek told CBS News.
Connor Hellebuyck stopped 41 of Team Canada's 42 shots in the Olympic gold medal match.
The Mavericks beat the Nets 123-114 on Tuesday night after both teams arrived in New York earlier in the day.
The U.S. men's hockey team also visited the White House on Tuesday following their gold medal win at the Winter Olympics.
Nick Reiner, 32, was charged with two counts of murder in the killing of his parents, Rob Reiner and Michele Singer Reiner.
Barry Manilow announced Friday he needs to reschedule several more concerts as he continues to recover following surgery after he was diagnosed with lung cancer.
"Jersey Shore" star Nicole "Snooki" Polizzi said in a TikTok video that her results at a post-op appointment for a cone biopsy showed stage 1 cervical cancer.
In April 2025, Eric Dane announced he had been diagnosed with amyotrophic lateral sclerosis, or ALS.
"The Late Show" host Stephen Colbert slammed CBS again on Tuesday night after the network issued a statement about his interview with Texas Democrat James Talarico.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.