Airlines Get 'Enforcement Notice' From Feds Regarding Obligations To Customers During Coronavirus Pandemic
Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
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Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
A Texas woman has tested positive for the new coronavirus after flying home from Italy, prompting health officials to tell everyone who shared planes with her to self-isolate.
Big changes for some pilots before heading to the cockpit. United Airlines has made its preflight alcohol-use policy more stringent.
United Airlines is canceling another month's worth of flights with Boeing 737 Max planes that were grounded after two deadly accidents.
United Airlines says it will cut about 100 accounting jobs in Houston in July and shift the work to a contractor.
Federal authorities say a United Airlines flight declared an emergency when an engine shut down as the plane was about to land in Houston.
An aviation security officer fired after forcibly dragging a passenger from a plane last year has filed a lawsuit against United Airlines and the city of Chicago.
United Airlines is hitting the pause button on letting customers pay to ship pets as cargo. The carrier's decision on Tuesday comes a week after United inadvertently flew a German shepherd to Japan instead of Kansas.
A dog who was mistakenly flown to Japan is back with his family in Kansas.
A Texas district attorney is investigating the death of a puppy on a United Airlines flight as a possible criminal offense.
United Airlines, under siege over the death of a puppy on one of its flights, says the flight attendant who ordered a passenger to put her pet carrier in the overhead bin didn't know there was a dog inside.
A dog died on a United Airlines plane after a flight attendant ordered its owner to put the animal in the plane's overhead bin.
Delta and United Airlines are cutting ties with the National Rifle Association, the latest in major companies to do so.
Airlines bumped passengers off flights at the lowest rate on record last year after United Airlines was publicly ridiculed when a passenger was physically dragged off a full plane.
A woman who wanted to visit her dying mother one last time was removed from a plane and left in tears after an online travel agency canceled her ticket just before the flight.
United Airlines has apologized and given a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to U.S. Rep. Sheila Jackson Lee, a Houston Democrat.
United Airlines' third-quarter profit fell by one-third as the carrier was rocked by hurricanes that hit its hub in Houston and other airports.
Airline stocks surged Tuesday after United Airlines and American Airlines slightly sweetened their outlook for third-quarter revenue. Those two carriers were the biggest gainers in midday trading.
United Airlines is apologizing to the owners of a dog who died in the cargo hold of a plane on a flight from Houston to San Francisco.
Shares of United Airlines' parent tumbled Wednesday on the company's weak forecast about revenue trends for the rest of the summer.
United Airlines has apologized to a Hawaii teacher who was forced to hold her son on her lap after an employee gave the toddler's purchased seat to a standby passenger.
At least 10 passengers aboard a United Airlines jet were injured when the plane hit turbulence during a flight from Panama to Houston.
United Airlines said in a "Safety Alert" emailed to employees that information regarding its flight deck access security procedures "may have been compromised."
A United flight from Houston to Ecuador was delayed after a scorpion was spotted aboard.
The owners of a giant rabbit that died after flying from the United Kingdom to Chicago want to know more about the animal's death and why he was so quickly cremated.
The 2-day workshop will outline what candidates are signing up for if they are selected to the board.
The 2026 Men's World Cup will be held across the United States, Canada and Mexico. The draw is being revealed from the Kennedy Center in Washington, D.C.
Kerrville Police Chief Chris McCall warned that the calls received by dispatchers are distressing.
The CDC's Advisory Committee on Immunization Practices, with members appointed by RFK Jr., voted to change longstanding recommendations on the hepatitis B vaccine.
Despite the holes, the firefighters were able to extinguish the fire.
The 2-day workshop will outline what candidates are signing up for if they are selected to the board.
The 2026 Men's World Cup will be held across the United States, Canada and Mexico. The draw is being revealed from the Kennedy Center in Washington, D.C.
Kerrville Police Chief Chris McCall warned that the calls received by dispatchers are distressing.
The CDC's Advisory Committee on Immunization Practices, with members appointed by RFK Jr., voted to change longstanding recommendations on the hepatitis B vaccine.
Despite the holes, the firefighters were able to extinguish the fire.
Nearly every day, hundreds of thousands of Texas students board a school bus.
Outdoor sirens are meant to warn Texans of tornadoes and floods. This summer's deadly flooding in Kerr County exposed how vulnerable many communities are, with sirens broken, outdated or missing.
It took Azellia Thompkins nearly a year to watch the video of her attempted suicide in the Scurry County jail. Now, she's hoping others will watch it.
The average wait for a bed in a maximum-security psychiatric facility in Texas is over eight months.
At a legislative hearing, Lt. Gov. Dan Patrick blasted Judge Rob Kelly for being absent in his county's time of need.
Texas House Democratic Caucus Chair Gene Wu of Houston discusses his reaction to the Supreme Court's ruling upholding the 2025 map so that they can be used for the March primary and next year's midterm elections. He told Jack Fink, "it's beyond disappointing."
Gov. Greg Abbott discusses the redistricting battle an hour before the U.S. Supreme Court announced that they would allow the newly drawn maps to be implemented.
As intrigue grows over whether Texas Democratic Rep. Jasmine Crockett plans to announce a U.S. Senate campaign next week, she confirmed to CBS News she's spoken with would-be opponents.
The decision from the U.S. Supreme Court to allow the new Texas redistricting maps is a big win for Republicans in the state. Texas Republicans stand to gain up to 5 seats with the implementation of these new maps for the March 3rd primary and 2026 midterm elections. Political reporter Jack Fink explains what's next.
The U.S. Supreme Court Justices will keep the 2025 congressional maps in place for next year's all-important midterm elections.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Discount store chain Target says it's joining rival Walmart and a number of other prominent American brands in scaling back corporate diversity, equity and inclusion initiatives.
A group of North Texas women has been working hard to preserve a style of dancing that had its heyday in the early part of the 20th century.
It's called H3N1, and it can not only cause more severe illness in older adults, but it's also proving to be resistant to flu vaccines.
A North Texas man serves the community as a full-time Crowley police officer; however, that young officer is the one who needs help after he received a life-threatening diagnosis over the summer.
The toolkit includes tips for caretakers and applies to anyone with dementia.
Louisiana Surgeon General Ralph Abraham, a critic of government vaccine mandates, has been quietly appointed to one of the CDC's top positions.
Smith and other Main Street businesses complained to Frisco about the impact on business.
Rodeo Dallas, a popular but controversial Deep Ellum nightclub, is getting back in the saddle. In Uptown.
"This is a Texas-sized investment in the future of our great state," Texas Gov. Greg Abbott said in a statement.
American Airlines has announced plans to cut management and support roles, mainly at its headquarters in North Texas.
President Donald Trump's plan to cut record beef prices by importing more meat from Argentina is running into heated opposition from U.S. ranchers.
The 2026 Men's World Cup will be held across the United States, Canada and Mexico. The draw is being revealed from the Kennedy Center in Washington, D.C.
Jahmyr Gibbs and the Detroit Lions have beaten the Dallas Cowboys to stay atop the NFC wild-card race.
Dallas Cowboys receiver CeeDee Lamb suffered a concussion against the Detroit Lions on Thursday night and was ruled out for the rest of the game.
The Detroit Lions host the Dallas Cowboys in Week 14 of the 2025 NFL season on Thursday.
The Dallas Stars shut out the New Jersey Devils 3-0 on Wednesday night.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
The heavy metal band has not only changed lives with their music; they've also changed lives with their philanthropy – from donations to food banks and disaster relief, to their charity, All Within My Hands, which has donated to workforce education and other critical services.
Stoppard was often hailed as the greatest British playwright of his generation.
Jimmy Cliff, who famously sang about the "many rivers" we all must cross, has died after suffering a seizure and pneumonia, his family say.
Donald Glover, who performs under the moniker Childish Gambino, revealed he suffered a stroke last year, which forced him to cancel his tour.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.