United Apologizes To Passenger Who Says US Rep Took Her Seat
United Airlines has apologized and given a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to U.S. Rep. Sheila Jackson Lee, a Houston Democrat.
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United Airlines has apologized and given a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to U.S. Rep. Sheila Jackson Lee, a Houston Democrat.
United Airlines' third-quarter profit fell by one-third as the carrier was rocked by hurricanes that hit its hub in Houston and other airports.
Airline stocks surged Tuesday after United Airlines and American Airlines slightly sweetened their outlook for third-quarter revenue. Those two carriers were the biggest gainers in midday trading.
United Airlines is apologizing to the owners of a dog who died in the cargo hold of a plane on a flight from Houston to San Francisco.
Shares of United Airlines' parent tumbled Wednesday on the company's weak forecast about revenue trends for the rest of the summer.
United Airlines has apologized to a Hawaii teacher who was forced to hold her son on her lap after an employee gave the toddler's purchased seat to a standby passenger.
At least 10 passengers aboard a United Airlines jet were injured when the plane hit turbulence during a flight from Panama to Houston.
United Airlines said in a "Safety Alert" emailed to employees that information regarding its flight deck access security procedures "may have been compromised."
A United flight from Houston to Ecuador was delayed after a scorpion was spotted aboard.
The owners of a giant rabbit that died after flying from the United Kingdom to Chicago want to know more about the animal's death and why he was so quickly cremated.
United Airlines CEO Oscar Munoz will be the star witness as Congress examines customer service by U.S. airlines and how air travel can be improved.
United Airlines moved to staunch criticism — and any customer defections — by reaching a settlement Thursday with a passenger dragged off one of its planes two weeks ago and issuing new policies designed to prevent similar customer-service failures.
A Kentucky doctor who was dragged off a United flight after he refused to give up his seat to crew members has reached a settlement with the airline for undisclosed amount.
Southwest Airlines said that it plans to stop overbooking flights, an industry practice implicated in an ugly incident on a United Airlines flight that damaged that carrier's reputation with the flying public.
In a report issued about the dragging of a passenger on an overcrowded United Airlines flight, the company spelled out how it selects passengers for involuntary bumping.
United Airlines says it will raise the limit — to $10,000 — on payments to customers who give up seats on oversold flights and will increase training for employees as it deals with fallout from the video of a passenger being violently dragged from his seat.
It just keeps getting worse for United Airlines.
The woman seen sobbing in a viral video after an American Airlines flight attendant took away her stroller now has a lawyer — the same attorney representing a man dragged off a United Express flight earlier this month.
United Airlines executives said that it is too soon to know if last week's dragging of a man off of a plane is hurting ticket sales. The CEO added that no one will be fired over the incident.
The cost of fuel, labor and maintenance all rose sharply in the first quarter, helping push United's profit down to $96 million, despite higher revenue.
A couple flying to Costa Rica for their wedding were kicked off their United Airlines flight in Texas for not following crew instructions. This, in the wake of United forcibly removing of a doctor from a plane in Chicago last week.
United Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplane.
Delta is letting employees offer customers nearly $10,000 in compensation to give up seats on overbooked flights, hoping to avoid an uproar like the one that erupted at United after a passenger was dragged off a jet.
A lawyer for a man dragged off a United Express flight says he suffered a concussion and broken nose and lost two front teeth.
Federal rules allow airlines to sell more tickets than they have seats, and airlines do it routinely because they assume some passengers won't show up.
Multiple emergency crews, including Argyle and Lewisville, responded to a drowning call at a pond in the 4800 block of Parkplace Drive.
Emergency crews scrambled to rescue people from high water before sunrise Thursday.
Temperatures will climb back into the triple digits into next week.
According to the Fort Worth Fire Department, at about 2:45 a.m., crews were called to the home in the 3500 block of Avenue J.
In 14,000 cases, Black families were flagged to law enforcement over unverified allegations that often begin with unreliable hospital drug tests.
Multiple emergency crews, including Argyle and Lewisville, responded to a drowning call at a pond in the 4800 block of Parkplace Drive.
Emergency crews scrambled to rescue people from high water before sunrise Thursday.
Temperatures will climb back into the triple digits into next week.
Investigators say the child was given multiple sedatives before she went into distress.
According to the Fort Worth Fire Department, at about 2:45 a.m., crews were called to the home in the 3500 block of Avenue J.
A growing number of solar customers across the country have been left in limbo following a company's closure or bankruptcy.
Prosper police detectives say they were punished after reporting an alleged affair between a sergeant and a detective, prompting accusations that the department retaliated against whistleblowers.
Only about 7% of homes in Texas have flood insurance.
Payments for country club dues, luxury jet services, and even a reality show competition are not how you'd expect a community non-profit to use its donations.
An alleged leader of the operation was arrested in Europe and returned to the United States last week.
Ronaldo Salgado said he learned his father, 52-year-old Mexican immigrant Lorenzo Salgado Araujo, had been shot by an ICE officer in Houston last week through a video posted online that depicted him "screaming" for help.
The Pentagon will now require service members over 30 to screen for testosterone deficiency, and if needed, they can elect to have testosterone replacement therapy.
New law aims to address how businesses and consumers should transact amid the phase-out of the penny.
Every ICE arrest team will have at least one law enforcement officer equipped with a body-worn camera going forward, DHS said Tuesday, after two fatal shootings by agents who didn't have cameras.
Harris County District Attorney Sean Teare, who is investigating the fatal ICE shooting of Lorenzo Salgado Araujo, told CBS News ICE's tactics "in no way resemble" the behavior of police agencies he's worked with.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
Texas health officials are urging families to safely wash, handle and cook produce as Cyclospora cases rise.
Here's a breakdown of what you need to know about this pest and how to keep your pets safe and healthy.
Health officials are warning Texans about a seasonal rise in the intestinal parasite cyclosporiasis, with cases reported across the state.
Former NFL running back Chris Johnson announced that he was diagnosed with ALS, also known as Lou Gehrig's disease, in a "Good Morning America" interview.
Gallup found that only 49% of Americans were "cost-secure" last year, with concerns about medical bills and prescription costs rising across income groups.
Mayor Jim Ross said hotel revenue in the city was a record $31 million in June, smashing the previous mark of $23 million.
Cuban alleges Patrick Dumont has engaged in "adversarial business practices."
During every U.S. World Cup match, 18-year-old Aaron Dotson was selling patriotic gear in downtown Dallas.
A growing number of solar customers across the country have been left in limbo following a company's closure or bankruptcy.
Customers say they've gone to three, sometimes even four stores, to find a specific jersey.
Defending World Cup champion Argentina rallied to edge England 2-1 to advance to Sunday's final at MetLife Stadium, where they will face Spain.
In a match Tuesday featuring two of soccer's biggest heavyweights, Spain put in a masterful performance, frustrating France to the tune of a 2-0 win to advance to Sunday's World Cup final.
Jones has not yet been seen at a tournament-high nine games at the Cowboys' home stadium.
France and Spain meet in a highly anticipated World Cup semifinal showdown at Dallas Stadium.
Red, white, and blue filled Klyde Warren Park in Downtown Dallas, but it's the flag of France, not the U.S.A., flying over hundreds of fans.
New Zealand actor Sam Neill, known for "Jurassic Park" and "The Piano," died Monday at 78, his family says.
Bonnie Tyler, the Welsh pop star best known for singing the chart-topping power ballad "Total Eclipse of the Heart" in 1983, has died. She was 75.
The nominations for the 78th annual Primetime Emmy Awards were announced Wednesday morning in Los Angeles, with the final season of HBO Max's "Hacks" setting a new record for the most nominations in a single year for a comedy series.
Taylor Swift and Travis Kelce were married as they celebrated their wedding with hundreds of guests Friday at Madison Square Garden in New York City.
Ticket reseller StubHub abruptly canceled customers' tickets to World Cup matches, costing them thousands of dollars, a lawsuit alleges.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.