Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon
Details on Verizon cell phone outage
A widespread Verizon outage hit the U.S. on Wednesday, leaving thousands of customers without service. CBS News' Karen Hua has more.
Verizon cell phone outages reported across U.S.
More than 150,000 Verizon users across the country are experiencing outages. Verizon said, in part, "Our Engineers are engaged and are working to identify and solve the issue quickly."
Verizon CEO Dan Schulman says the company is cutting 13,000 jobs
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon reveals new app, support upgrades
Verizon is unveiling what it dubs the "most significant customer experience transformation" to date, which includes a new app and a major upgrade to customer support. Sowmyanarayan Sampath, CEO of Verizon's Consumer Group, joins "CBS Mornings" to break down the changes. (Sponsored by Verizon)
Potential Starlink-FAA deal raising concerns
President Trump has promised that Elon Musk will not participate in conflicts of interest. Nevertheless, Democratic lawmakers are expressing concerns over Musk's Starlink and efforts underway that might allow it to take over a $2.4 billion contract between the FAA and Verizon. Politico aviation reporter Oriana Pawlyk joins "America Decides" to discuss.
Musk's Starlink in line for deal with FAA for air traffic control upgrade
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
Emergency communications after Helene
When critical infrastructure like utility lines and cell phone towers go down, emergency response teams from telecom providers like AT&T and Verizon step in with an arsenal of equipment ensuring first responders can communicate in a disaster zone. Here's how that's helping in the aftermath of Hurricane Helene.
U.S. probing telecom hack linked to China
U.S. officials are investigating an apparent China-linked hack of major American telecommunications companies. CBS News homeland security and justice reporter Nicole Sganga has the details.
Verizon wireless customers experience second outage in one week
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon's network is back up. Here's a fix if your phone isn't working.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers report widespread outages
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Some Verizon customers can claim part of $100 million settlement. Here's how.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
How to reach 911 when cell service fails?
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
AT&T customers report widespread outage
More than 70,000 AT&T users are reporting wireless service interruptions Thursday, according to the website Downdetector.com, with some emergency services being affected as well. CBS News correspondent Nancy Chen has more.
Nationwide outage impacts AT&T customers
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announces new album during 2024 Super Bowl
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Nokia plans to set up first 4G network on the moon
The phone company's network will support discoveries that could lay the groundwork for a human colony on the moon.
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers.
Airlines warn 5G to cause cancellations
Verizon and AT&T will roll out 5G service Wednesday after a delay to create buffer zones around airports. Airlines still warn that hundreds of thousands of flights could be canceled starting this week without further federal action. CBS News transportation correspondent Errol Barnett reports from Reagan national airport.
5G launches amid warnings from airlines
Verizon and AT&T are launching their 5G service nationwide, but are delaying the rollout at some airports on Wednesday as airlines continue to warn of flight cancellations and delays. CBS News congressional correspondent Kris Van Cleave reports from Denver International Airport.
FAA clears Verizon, AT&T to activate more 5G towers
An estimated 90% of U.S. commercial aircraft are approved to operate in 5G-deployed areas, according to the FAA.
What customers should know about the AT&T-Verizon 5G rollout
The telecom carriers are expanding their high-speed networks to bring faster service to more parts of U.S.
5G will disrupt flights, airlines say
Major U.S. airlines warn the rollout of new 5G networks could potentially ground and delay planes, as AT&T and Verizon plan to launch 5G towers near airports across the country. CBS News correspondent Kris Van Cleave reports on how airlines are being affected and CBS News MoneyWatch reporter Irina Ivanova joins CBSN to discuss the technology.
Black gloves found in Nancy Guthrie search, sources say
The gloves will be tested for DNA as the search for Nancy Guthrie continues.
Senate fails to advance DHS funding, teeing up partial shutdown
The Senate failed to advance a measure to fund the Department of Homeland Security on Thursday, paving the way for another partial government shutdown without a last-minute breakthrough.
Trump's EPA revokes the "endangerment finding." Here's what to know.
The Trump administration says greenhouse gases emitted from sources like cars, trucks and power plants will no longer be regulated by the federal government.
Judge blocks Pentagon from downgrading Sen. Mark Kelly's military rank, pay
A judge banned the Trump administration from taking adverse action against Kelly after he and other Democratic lawmakers urged military members to "refuse illegal orders."
Trump officials oust Abigail Slater as DOJ's antitrust chief, sources say
Top Trump administration officials had decided to terminate Abigail Slater as the Justice Department's anti-trust chief just before she announced her departure on social media.
Border czar announces Minnesota immigration operation surge is ending
Border czar Tom Homan announced Thursday that Operation Metro Surge in Minnesota is concluding, with a drawdown of federal immigration officers set to occur over the course of next week.
Americans paid nearly 90% of Trump's 2025 tariffs, new analysis found
Americans, not foreign exporters, shouldered nearly the costs from the Trump administration's tariffs last year, according to the New York Fed.
First on CBS
Gisèle Pelicot recounts ex-husband's "unthinkable" crimes in first U.S. TV interview
In a conversation to air on "CBS Sunday Morning" Feb. 15, Gisèle Pelicot discusses how she has moved on in her life after testifying against her ex-husband in a notorious mass rape trial in France.
CIA releases new video aiming to recruit Chinese military officers
The CIA has released a new Mandarin-language recruitment video aimed at Chinese military officers, hoping to persuade those disenchanted with corruption to turn to the U.S.
U.S.
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Americans paid nearly 90% of Trump's 2025 tariffs, new analysis found
Americans, not foreign exporters, shouldered nearly the costs from the Trump administration's tariffs last year, according to the New York Fed.
One marriage, two campaigns: Iowa spouses launch dual campaigns for legislature
Married since 1998, Iowa couple Spencer and Sinikka Waugh now have his-and-hers campaign yard signs, as he pursues a state House seat and she runs for state Senate.
Trump admin moves to end "universally hated" start/stop feature for cars
The EPA said it will end credits for the start/stop feature, which shuts off gas engines when cars are idle to save fuel.
Marine declared dead after falling overboard in Caribbean
Lance Cpl. Chukwuemeka E. Oforah died at the age of 21 after falling overboard from the USS Iwo Jima, the Marine Corps said.
Poll analysis on words voters pick to describe Republican, Democratic parties
Most voters call the Democratic Party weak, while most describe the GOP as extreme.
MoneyWatch
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Americans paid nearly 90% of Trump's 2025 tariffs, new analysis found
Americans, not foreign exporters, shouldered nearly the costs from the Trump administration's tariffs last year, according to the New York Fed.
Trump admin moves to end "universally hated" start/stop feature for cars
The EPA said it will end credits for the start/stop feature, which shuts off gas engines when cars are idle to save fuel.
FTC warns Apple's Tim Cook over alleged political bias in Apple News app
The Federal Trade Commission sent a letter to Tim Cook one day after President Trump circulated a report raising questions about Apple News' practices.
Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Trump officials oust Abigail Slater as DOJ's antitrust chief, sources say
Top Trump administration officials had decided to terminate Abigail Slater as the Justice Department's antitrust chief just before she announced her departure on social media.
Politics
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One marriage, two campaigns: Iowa spouses launch dual campaigns for legislature
Married since 1998, Iowa couple Spencer and Sinikka Waugh now have his-and-hers campaign yard signs, as he pursues a state House seat and she runs for state Senate.
Marine declared dead after falling overboard in Caribbean
Lance Cpl. Chukwuemeka E. Oforah died at the age of 21 after falling overboard from the USS Iwo Jima, the Marine Corps said.
Poll analysis on words voters pick to describe Republican, Democratic parties
Most voters call the Democratic Party weak, while most describe the GOP as extreme.
CIA releases new video aiming to recruit Chinese military officers
The CIA has released a new Mandarin-language recruitment video aimed at Chinese military officers, hoping to persuade those disenchanted with corruption to turn to the U.S.
2 Navy ships collide in the Caribbean Sea, resulting in minor injuries
A U.S. destroyer and a supply ship collided Wednesday during a replenishment at sea.
HealthWatch
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Moderna says FDA refuses its application for new mRNA flu vaccine
The Food and Drug Administration is refusing to consider Moderna's application for a new flu vaccine made with mRNA technology, the company said.
What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
Thousands of mothers were flagged to police over flawed drug tests at childbirth
The Marshall Project found more than 70,000 cases referred to law enforcement over allegations of substance use during pregnancy — and that's a significant undercount.
Obamacare sign-ups drop, but the extent won't be clear for months
Experts say Affordable Care Act sign-up data won't be clear until people who were enrolled have paid — or not — their new, often much higher, premiums.
Hospital flooded by Hurricane Helene to be rebuilt in another flood plain
Ballad Health, the nation's largest state-sanctioned hospital monopoly, plans to rebuild Unicoi County Hospital in Tennessee on land that two climate modeling companies say is at risk of flooding.
World
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American Chloe Kim wins silver in women's halfpipe, misses Olympic three-peat
Chloe Kim has fallen short in her bid to become the first Olympic snowboarder to win three consecutive gold medals.
First on CBS
Gisèle Pelicot recounts ex-husband's "unthinkable" crimes in first U.S. TV interview
In a conversation to air on "CBS Sunday Morning" Feb. 15, Gisèle Pelicot discusses how she has moved on in her life after testifying against her ex-husband in a notorious mass rape trial in France.
CIA releases new video aiming to recruit Chinese military officers
The CIA has released a new Mandarin-language recruitment video aimed at Chinese military officers, hoping to persuade those disenchanted with corruption to turn to the U.S.
Iran blackmails jailed protesters' families, offering leniency for loyalty
Iranian authorities have presented the families of jailed protesters "an inhumane dilemma," offering reprieve in exchange for public acquiescence.
Russia blocks WhatsApp as it pushes state-backed alternative on citizens
The messaging platform WhatsApp says Russia has "attempted to fully block" its service inside the country, "to drive people to a state-owned surveillance app."
Entertainment
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Entertainment
Constance Zimmer on "The Lincoln Lawyer"
Constance Zimmer, who stars in the new season of "The Lincoln Lawyer," talks about how she channels her powerful character in the series and why it's important for her to always make her characters relatable.
James Van Der Beek dies after cancer battle
James Van Der Beek, known for starring in "Dawson's Creek" and "Varsity Blues," died Wednesday at the age of 48 after a battle with colorectal cancer. Vladimir Duthiers reports on the beloved actor's career.
"Dawson's Creek" co-stars remember James Van Der Beek: "One in a billion"
Katie Holmes and Busy Philipps are among the "Dawson's Creek" cast members sharing memories of James Van Der Beek after his death at age 48.
James Van Der Beek of "Dawson's Creek" dies at 48
James Van Der Beek, star of "Dawson's Creek" and "Varsity Blues," has died at age 48, according to his publicist and a post from his wife on social media. Carter Evans has more on his life and career.
Looking back at James Van Der Beek's life
James Van Der Beek, the star of teen classics like "Varsity Blues" and "Dawson's Creek," has died at the age of 48. His wife posted about his death on Instagram on Wednesday. CBS News correspondent Carter Evans reports.
Technology
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FTC warns Apple's Tim Cook over alleged political bias in Apple News app
The Federal Trade Commission sent a letter to Tim Cook one day after President Trump circulated a report raising questions about Apple News' practices.
Russia blocks WhatsApp as it pushes state-backed alternative on citizens
The messaging platform WhatsApp says Russia has "attempted to fully block" its service inside the country, "to drive people to a state-owned surveillance app."
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
How did investigators recover Nancy Guthrie's doorbell footage?
Many are questioning how Nancy Guthrie's Google Nest surveillance footage was recovered days after officials said it was disconnected with no active subscription to store video.
TikTok to launch local feed that taps users' geolocation data
The social media platform changed its privacy policy last month, inviting users to allow it to track their specific location.
Science
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Science
Impact of climate change on Winter Olympics
The Winter Olympics in Milan need artificial snow due to climate change and warmer weather. Athletes say man-made snow makes terrain more difficult and unpredictable. Rob Marciano reports on its impact.
Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Mysterious dark matter seen in new map of distant galaxies
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
Cow develops technique to scratch herself
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Crime
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Crime
No official comment on tent at Guthrie home
A white tent was set up on Nancy Guthrie's front porch Thursday morning. It's the spot where doorbell camera footage captured images of a masked, gloved intruder. Authorities have not yet commented on the tent's purpose. CBS News reporter Andres Gutierrez has the latest.
White tent set up on Nancy Guthrie's porch
Investigators have set up a white tent in front of the home of Nancy Guthrie. The 84-year-old mother of "Today" show host Savannah Guthrie has not been since since January 31. CBS News reporter Andres Gutierrez has more.
Lawmakers blast Pam Bondi on Epstein files
Abuse survivors were present during a fiery House Judiciary Committee hearing where lawmakers grilled Attorney General Pam Bondi about the latest batch of files released on the investigation into convicted sex offender Jeffrey Epstein. CBS News' Scott MacFarlane reports.
Black gloves found in Nancy Guthrie search
a pair of black gloves were found about a mile away from Nancy Guthrie's home, sources tell CBS News. Jonathan Vigliotti has the latest.
Black gloves found in Nancy Guthrie search, sources say
The gloves will be tested for DNA as the search for Nancy Guthrie continues.
Space
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ULA rocket has booster problem while launching classified Space Force payloads
A United Launch Alliance Vulcan rocket carrying classified Space Force payloads suffered a booster problem but apparently made an otherwise "nominal" ascent to space, the company said.
New space station crew eager for Wednesday launch
The new crew will replace four station fliers who returned to Earth ahead of schedule last month due to a medical issue.
What led NASA to delay Artemis II launch
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA hopes to fix Artemis II moon rocket leak with on-pad repair
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delays Artemis II launch
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
Videos of massive raid involving ICE in Idaho
An October raid involving ICE at a community horse racing venue in Idaho has raised new questions about federal enforcement tactics amid the Trump administration's immigration crackdown. CBS News chief correspondent Matt Gutman reports.
Lawmaker slams chaotic El Paso airspace closure
El Paso's international airport reopened early Wednesday morning after a baffling FAA order to close the airspace to commercial and cargo flights for 10 days. Democratic Rep. Gabe Vasquez of New Mexico, who represents constituents near the area, joins "The Takeout" to discuss.
Democrat in "illegal orders" video on court fight
A grand jury this week declined to bring charges against six Democratic lawmakers who recorded a video reminding members of the military and intelligence community that they had a duty to disobey an illegal order. Rep. Maggie Goodlander of New Hampshire, one of the participants in the video, joins to unpack the legal saga.
No official comment on tent at Guthrie home
A white tent was set up on Nancy Guthrie's front porch Thursday morning. It's the spot where doorbell camera footage captured images of a masked, gloved intruder. Authorities have not yet commented on the tent's purpose. CBS News reporter Andres Gutierrez has the latest.
Homan, Minnesota officials on surge impact
Border czar Tom Homan says Operation Metro Surge is ending in Minneapolis. The Trump administration says much was gained, and public safety advanced. State and local officials are decrying deaths, trauma and fear. CBS News immigration correspondent Camilo Montoya-Galvez has the latest.