Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon
Details on Verizon cell phone outage
A widespread Verizon outage hit the U.S. on Wednesday, leaving thousands of customers without service. CBS News' Karen Hua has more.
Verizon cell phone outages reported across U.S.
More than 150,000 Verizon users across the country are experiencing outages. Verizon said, in part, "Our Engineers are engaged and are working to identify and solve the issue quickly."
Verizon CEO Dan Schulman says the company is cutting 13,000 jobs
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon reveals new app, support upgrades
Verizon is unveiling what it dubs the "most significant customer experience transformation" to date, which includes a new app and a major upgrade to customer support. Sowmyanarayan Sampath, CEO of Verizon's Consumer Group, joins "CBS Mornings" to break down the changes. (Sponsored by Verizon)
Potential Starlink-FAA deal raising concerns
President Trump has promised that Elon Musk will not participate in conflicts of interest. Nevertheless, Democratic lawmakers are expressing concerns over Musk's Starlink and efforts underway that might allow it to take over a $2.4 billion contract between the FAA and Verizon. Politico aviation reporter Oriana Pawlyk joins "America Decides" to discuss.
Musk's Starlink in line for deal with FAA for air traffic control upgrade
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
Emergency communications after Helene
When critical infrastructure like utility lines and cell phone towers go down, emergency response teams from telecom providers like AT&T and Verizon step in with an arsenal of equipment ensuring first responders can communicate in a disaster zone. Here's how that's helping in the aftermath of Hurricane Helene.
U.S. probing telecom hack linked to China
U.S. officials are investigating an apparent China-linked hack of major American telecommunications companies. CBS News homeland security and justice reporter Nicole Sganga has the details.
Verizon wireless customers experience second outage in one week
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon's network is back up. Here's a fix if your phone isn't working.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers report widespread outages
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Some Verizon customers can claim part of $100 million settlement. Here's how.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
How to reach 911 when cell service fails?
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
AT&T customers report widespread outage
More than 70,000 AT&T users are reporting wireless service interruptions Thursday, according to the website Downdetector.com, with some emergency services being affected as well. CBS News correspondent Nancy Chen has more.
Nationwide outage impacts AT&T customers
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announces new album during 2024 Super Bowl
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Nokia plans to set up first 4G network on the moon
The phone company's network will support discoveries that could lay the groundwork for a human colony on the moon.
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers.
Airlines warn 5G to cause cancellations
Verizon and AT&T will roll out 5G service Wednesday after a delay to create buffer zones around airports. Airlines still warn that hundreds of thousands of flights could be canceled starting this week without further federal action. CBS News transportation correspondent Errol Barnett reports from Reagan national airport.
5G launches amid warnings from airlines
Verizon and AT&T are launching their 5G service nationwide, but are delaying the rollout at some airports on Wednesday as airlines continue to warn of flight cancellations and delays. CBS News congressional correspondent Kris Van Cleave reports from Denver International Airport.
FAA clears Verizon, AT&T to activate more 5G towers
An estimated 90% of U.S. commercial aircraft are approved to operate in 5G-deployed areas, according to the FAA.
What customers should know about the AT&T-Verizon 5G rollout
The telecom carriers are expanding their high-speed networks to bring faster service to more parts of U.S.
5G will disrupt flights, airlines say
Major U.S. airlines warn the rollout of new 5G networks could potentially ground and delay planes, as AT&T and Verizon plan to launch 5G towers near airports across the country. CBS News correspondent Kris Van Cleave reports on how airlines are being affected and CBS News MoneyWatch reporter Irina Ivanova joins CBSN to discuss the technology.
China's Xi warns Trump about "conflicts" if Taiwan isn't "handled properly"
President Trump is in Beijing meeting with China's President Xi Jinping, with the two leaders aiming to stabilize their trading relationship after last year's trade war.
Exclusive
DHS chief on ICE's role at World Cup: "We're not there to go round up" people
Secretary of Homeland Security Markwayne Mullin told CBS News that ICE arrests at the FIFA World Cup are not off the table, but the agency will not be at the global sporting event for the purpose of immigration arrests.
Live
Trump and Xi agree Strait of Hormuz "must remain open"
President Trump and China's Xi Jinping met in Beijing on Thursday, while Israel and Lebanon are set to resume peace talks in Washington.
Why Taiwan is a major flashpoint between the U.S. and China
For decades, U.S. presidents have remained steadfast in their defense of the tiny Asian ally from its neighboring giant.
Body of second U.S. soldier who went missing in Morocco recovered
The Army identified the soldier as Spc. Mariyah Collington.
Trump demands Medicaid data for deportation. Some states go further.
Several states have required their health agencies to take on another job: verifying immigration status among Medicaid recipients and reporting them to the U.S. Department of Homeland Security.
Kouri Richins sentenced in husband's fentanyl-laced cocktail murder
Utah mom Kouri Richins was sentenced to life without the possibility of parole on Wednesday, after a jury convicted her of murder and other charges in her husband's 2022 death.
Lutnick testified he knew little about Epstein, his next-door neighbor
Commerce Secretary Howard Lutnick said he was unaware for years that Jeffrey Epstein was a registered sex offender, according to a transcript of testimony released Wednesday.
Sen. Rand Paul's son confronted Rep. Mike Lawler in drunken, antisemitic rant
The senator's son apologized Wednesday, saying he was seeking help for his drinking problem.
U.S.
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Workers are getting paid to teach AI how to do their jobs
AI companies are recruiting a wide range of temp workers, from writers to wine enthusiasts, for hourly-paid gigs to help train their language models.
Denise Powell projected to win Democratic primary in key Nebraska district
The state's electoral system was a key issue in the 2nd Congressional District primary to replace GOP Rep. Don Bacon.
Why Taiwan is a major flashpoint between the U.S. and China
For decades, U.S. presidents have remained steadfast in their defense of the tiny Asian ally from its neighboring giant.
Body of second U.S. soldier who went missing in Morocco recovered
The Army identified the soldier as Spc. Mariyah Collington.
Sen. Rand Paul's son confronted Rep. Mike Lawler in drunken, antisemitic rant
The senator's son apologized Wednesday, saying he was seeking help for his drinking problem.
MoneyWatch
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Jury awards $49.5 million to Boeing 737 MAX crash victim's family
A jury in Chicago awarded $49.5 million in damages Wednesday to the family of a 24-year-old American who perished in a 2019 Boeing 737 MAX crash.
Rare blue-green diamond sells for record $17.3 million at auction
The 5.5-carat "Ocean Dream" was found in Central Africa in the 1990s.
Workers are getting paid to teach AI how to do their jobs
AI companies are recruiting a wide range of temp workers, from writers to wine enthusiasts, for hourly-paid gigs to help train their language models.
Musk flew to China near end of OpenAI trial, after judge warned he could be recalled
Elon Musk arrived in Beijing on Wednesday, as his $150 billion lawsuit against OpenAI's Sam Altman played out. But a judge told Musk last month he may be recalled to a California courtroom for further testimony at the request of OpenAI lawyers.
AI is fabricating citations in biomedical studies, researchers find
"Your doctor could be making decisions around treatment based on studies that never existed," one expert said.
Politics
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Live
Trump and Xi agree Strait of Hormuz "must remain open"
President Trump and China's Xi Jinping met in Beijing on Thursday, while Israel and Lebanon are set to resume peace talks in Washington.
Trump demands Medicaid data for deportation. Some states go further.
Several states have required their health agencies to take on another job: verifying immigration status among Medicaid recipients and reporting them to the U.S. Department of Homeland Security.
China's Xi warns Trump about "conflicts" if Taiwan isn't "handled properly"
President Trump is in Beijing meeting with China's President Xi Jinping, with the two leaders aiming to stabilize their trading relationship after last year's trade war.
Musk flew to China near end of OpenAI trial, after judge warned he could be recalled
Elon Musk arrived in Beijing on Wednesday, as his $150 billion lawsuit against OpenAI's Sam Altman played out. But a judge told Musk last month he may be recalled to a California courtroom for further testimony at the request of OpenAI lawyers.
Denise Powell projected to win Democratic primary in key Nebraska district
The state's electoral system was a key issue in the 2nd Congressional District primary to replace GOP Rep. Don Bacon.
HealthWatch
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Trump demands Medicaid data for deportation. Some states go further.
Several states have required their health agencies to take on another job: verifying immigration status among Medicaid recipients and reporting them to the U.S. Department of Homeland Security.
No Americans showing hantavirus symptoms
Jake Rosmarin is one of the 16 Americans at the University of Nebraska Medical Center being monitored for signs of hantavirus. Ian Lee spoke with him and has more details.
AI is fabricating citations in biomedical studies, researchers find
"Your doctor could be making decisions around treatment based on studies that never existed," one expert said.
New Yorker describes hantavirus quarantine experience after cruise ship outbreak
A New York native is among 16 American passengers who are quarantining in Nebraska after being on the cruise ship that is at the center of the deadly hantavirus outbreak.
Overdose deaths fall for 3rd straight year, CDC data shows
This marks the longest decline in overdose deaths in decades, according to preliminary government data.
World
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Jury awards $49.5 million to Boeing 737 MAX crash victim's family
A jury in Chicago awarded $49.5 million in damages Wednesday to the family of a 24-year-old American who perished in a 2019 Boeing 737 MAX crash.
Rare blue-green diamond sells for record $17.3 million at auction
The 5.5-carat "Ocean Dream" was found in Central Africa in the 1990s.
Live
Trump and Xi agree Strait of Hormuz "must remain open"
President Trump and China's Xi Jinping met in Beijing on Thursday, while Israel and Lebanon are set to resume peace talks in Washington.
China's Xi warns Trump about "conflicts" if Taiwan isn't "handled properly"
President Trump is in Beijing meeting with China's President Xi Jinping, with the two leaders aiming to stabilize their trading relationship after last year's trade war.
Why Taiwan is a major flashpoint between the U.S. and China
For decades, U.S. presidents have remained steadfast in their defense of the tiny Asian ally from its neighboring giant.
Entertainment
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National Recording Registry adds Taylor Swift, Beyoncé, Ray Charles, more
The Library of Congress revealed this year's list of 25 recordings to be preserved for future generations on the National Recording Registry.
Troubling trend for touring musicians
Major musicians from Post Malone to Meghan Trainor have recently struggled to sell out stadiums and arenas for their tours. It's a troubling trend being called "blue dot fever" and has led to entertainers canceling some or all of their shows. Ash-har Quraishi reports.
Geena Davis talks new series "The Boroughs"
Actor Geena Davis talks about starring in the new series "The Boroughs," if there are parallels between herself and the character she plays, and why she's drawn to supernatural projects. She also addresses representation in the entertainment industry.
"Top Gun" celebrates 40 years
The action movie "Top Gun," starring Tom Cruise, was released 40 years ago. To celebrate its anniversary, the film and its sequel, "Top Gun: Maverick," are returning to AMC theaters nationwide for one week. Vladimir Duthiers reports.
Stars of "Dutton Ranch" on reprising roles
Kelly Reilly and Cole Hauser, the stars and executive producers of "Dutton Ranch," sit down with "CBS Mornings" to talk about reprising their "Yellowstone" roles for the series spinoff. The series premieres May 15 on Paramount+.
Technology
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Workers are getting paid to teach AI how to do their jobs
AI companies are recruiting a wide range of temp workers, from writers to wine enthusiasts, for hourly-paid gigs to help train their language models.
China's most critical issue: Taiwan
Chinese President Xi Jinping has called Taiwan "the most important issue" between his country and the U.S. About 10% of the population in Taiwan wants to reunify with mainland China, and there are real fears that it will fall under communist control. Tony Dokoupil and Anna Coren break down its importance to China and the U.S.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Companies hiring humans to train AI platforms
AI training is an emerging job market where those with specialized skills are paid to train bots to be more accurate and human-like in their responses. The CBS News MoneyWatch team spoke with multiple hiring platforms that pair human experts with AI training jobs. Megan Cerullo has more.
How AI is changing travel
Almost every industry worldwide is integrating artificial intelligence into its operations, and the airline industry is no different. Booking.com CEO Glenn Fogel joins "The Takeout" to discuss AI's impact on travel.
Science
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Emperor penguins in focus as Antarctica talks start in Japan
Greater protections for endangered emperor penguins and how to manage growing tourism are topping the agenda at talks on Antarctica in Japan.
What's in the released UFO files?
The Pentagon released UFO documents on Friday, with President Trump telling the public to "have fun" deciding for itself what is going on. Carter Evans reports.
Trump: UFO files released for transparency
Defense Secretary Pete Hegseth said it's time for the American people see it for themselves, as the Pentagon started releasing previously classified documents related to UFOs and UAPs. CBS News Pentagon reporter Eleanor Watson has more.
"The Age of Disclosure" director on UFO files
The Pentagon on Friday released and declassified numerous files on UFOs, including eyewitness testimony, photos and reports. Government knowledge of non-human intelligent life was the subject of the documentary "The Age of Disclosure," released in February. Its director and producer, Dan Farah, joins CBS News to discuss.
Pentagon begins releasing UFO files: "It's time the American people see"
Defense Secretary Pete Hegseth said in a statement that the documents "have long fueled justified speculation — and it's time the American people see it for themselves."
Crime
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Feds arrest tourist accused of hurling rock at endangered seal's head
The tourist sparked outrage after a witness recorded him chucking a coconut-sized rock at "Lani," a beloved Hawaiian monk seal off a Maui beach.
Videos show shots fired in Philippine Senate
Warning: Distressing video. Authorities in the Philippines tried to arrest a senator on Wednesday, resulting in a burst of gunfire in the Philippine Senate, according to an Associated Press journalist and other witnesses.
Alex Murdaugh to be tried again
Alex Murdaugh's double murder trial drew national attention, but three years later, South Carolina's Supreme Court tossed aside his conviction. Mark Strassmann reports on the new developments.
Why Alex Murdaugh is getting a new trial
Three years after Alex Murdaugh was convicted of killing his wife and son, the South Carolina Supreme Court on Wednesday overturned the verdict and granted Murdaugh a new trial. CBS News' Katrina Kaufman reports.
Kouri Richins speaks at sentencing hearing
Kouri Richins, the Utah mom convicted of murdering her husband, spoke for nearly 40 minutes at her sentencing hearing on Wednesday. Richins apologized to her sons and told them to "take care of one another." She was later sentenced to life without parole.
Space
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UFO files reveal astronauts saw mysterious objects and lights in 1972
NASA's Apollo 17 crew reported seeing three mysterious dots and sparks that resembled fireworks, according to new files released by the Pentagon.
Pentagon begins releasing UFO files: "It's time the American people see"
Defense Secretary Pete Hegseth said in a statement that the documents "have long fueled justified speculation — and it's time the American people see it for themselves."
Mysterious world beyond Pluto may have atmosphere, study says
If confirmed, the rock would become just the second world past Neptune in our solar system to host an atmosphere.
Artemis crew surprises 5-year-old aspiring astronaut with special gift
The Artemis II team gained a new member, and the crew made sure their youngest teammate had the right stuff for space.
Artemis II crew reveals what snack they ate right after splashdown
The Artemis II astronauts said they actually really enjoyed the space food, but it was a familiar candy they enjoyed after splashing down in the Pacific Ocean.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
More Latest CBS News Videos
Latest CBS News Videos
Sneak peek: The Man with Two Names
After a conviction in the arson death of a billionaire in Monaco, Ted Maher changes his name and puts out a hit on his estranged wife in New Mexico. He denies it all. "48 Hours" correspondent Erin Moriarty reports Saturday, May 16 at 10/9c on CBS and streaming on Paramount+.
Watch: Trump, Xi arrive for summit
President Trump and Xi Jinping arrived for their high-stakes summit Thursday morning in Beijing. They are expected to discuss trade, Taiwan and the war with Iran. Jessi Mitchell anchors CBS News' special report.
Study: Cash can help prevent homelessness
New research from Johns Hopkins School of Public Health shows that one-time direct cash payments of, on average, $3,700 can help prevent young people from falling into homelessness. Larry Cohen, co-founder and executive director of Point Source Youth, joins "The Daily Report" to discuss.
Videos show shots fired in Philippine Senate
Warning: Distressing video. Authorities in the Philippines tried to arrest a senator on Wednesday, resulting in a burst of gunfire in the Philippine Senate, according to an Associated Press journalist and other witnesses.
5/13: The Takeout with Major Garrett
President Trump's trip to China gets underway; DHS Secretary Markwayne Mullin details what ICE agents will be doing at World Cup games.