Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
A widespread Verizon outage hit the U.S. on Wednesday, leaving thousands of customers without service. CBS News' Karen Hua has more.
More than 150,000 Verizon users across the country are experiencing outages. Verizon said, in part, "Our Engineers are engaged and are working to identify and solve the issue quickly."
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
President Trump has promised that Elon Musk will not participate in conflicts of interest. Nevertheless, Democratic lawmakers are expressing concerns over Musk's Starlink and efforts underway that might allow it to take over a $2.4 billion contract between the FAA and Verizon. Politico aviation reporter Oriana Pawlyk joins "America Decides" to discuss.
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
When critical infrastructure like utility lines and cell phone towers go down, emergency response teams from telecom providers like AT&T and Verizon step in with an arsenal of equipment ensuring first responders can communicate in a disaster zone. Here's how that's helping in the aftermath of Hurricane Helene.
U.S. officials are investigating an apparent China-linked hack of major American telecommunications companies. CBS News homeland security and justice reporter Nicole Sganga has the details.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
More than 70,000 AT&T users are reporting wireless service interruptions Thursday, according to the website Downdetector.com, with some emergency services being affected as well. CBS News correspondent Nancy Chen has more.
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
The phone company's network will support discoveries that could lay the groundwork for a human colony on the moon.
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers.
Verizon and AT&T will roll out 5G service Wednesday after a delay to create buffer zones around airports. Airlines still warn that hundreds of thousands of flights could be canceled starting this week without further federal action. CBS News transportation correspondent Errol Barnett reports from Reagan national airport.
Verizon and AT&T are launching their 5G service nationwide, but are delaying the rollout at some airports on Wednesday as airlines continue to warn of flight cancellations and delays. CBS News congressional correspondent Kris Van Cleave reports from Denver International Airport.
An estimated 90% of U.S. commercial aircraft are approved to operate in 5G-deployed areas, according to the FAA.
The telecom carriers are expanding their high-speed networks to bring faster service to more parts of U.S.
Major U.S. airlines warn the rollout of new 5G networks could potentially ground and delay planes, as AT&T and Verizon plan to launch 5G towers near airports across the country. CBS News correspondent Kris Van Cleave reports on how airlines are being affected and CBS News MoneyWatch reporter Irina Ivanova joins CBSN to discuss the technology.
Chief executives of America's largest airlines warned of "catastrophic disruption" to travel and shipping operations should the technology not be limited around U.S. airports.
Israel is being condemned by Lebanese leaders for a strike in the south that killed at least nine people, including children, according to the health ministry.
Hurricane Lala is forecast to bring heavy rain and life-threatening flooding to Hawaii this weekend.
South Carolina's Democratic presidential primary will take place on Jan. 22, 2028. Nevada, New Hampshire, New Mexico, Michigan and Virginia will also hold early Democratic nominating contests.
Luigi Mangione entered a guilty plea in his federal case at a court appearance in Manhattan Friday morning.
Indianapolis Mayor Joe Hogsett urged residents along the White River to evacuate on Saturday.
Police issued a warning telling "gold prospectors" to stay away from the construction site
The USS George Washington aircraft carrier departed Vietnam last week and is headed to the Middle East to replace the USS Abraham Lincoln, according to a U.S. official.
Jason Arday, who was Cambridge's youngest Black professor, died in London on Friday, the school said.
Five people were injured in the shooting involving multiple suspects. One person is currently listed in critical condition, the university said.
Indianapolis Mayor Joe Hogsett urged residents along the White River to evacuate on Saturday.
Kate Douglass, 24, is a five-time Olympic medalist.
Five people were injured in the shooting involving multiple suspects. One person is currently listed in critical condition, the university said.
Candice Davis' first pregnancy was going smoothly until she began feeling some nausea and pain one afternoon.
An air traffic controller's quick thinking helped avert a dangerous situation when two jets, one landing in Phoenix and the other simultaneously taking off, shared the same flight number and radio frequency.
The war in Iran has underscored how disruptions to a key shipping route thousands of miles away can have a material impact on American consumers.
U.S. food regulators say 1.6 million cartons of recalled eggs can "cause serious adverse health consequences or death."
The U.S. has refunded more than $100 billion in illegal tariffs to businesses, and some of that money is going to consumers — here's what to know.
The 14oz soup kits were distributed at Walmart stores in 29 states between June 30 and July 7, according to the FDA.
Nearly half of renters spend more than 30% of their income on housing. Here's what it costs to rent a two-bedroom home in 50 U.S. cities.
South Carolina's Democratic presidential primary will take place on Jan. 22, 2028. Nevada, New Hampshire, New Mexico, Michigan and Virginia will also hold early Democratic nominating contests.
The U.S. Army said Friday it is temporarily halting Apache helicopter training flights after two soldiers were killed earlier this week in a crash near Fort Hood, Texas.
Along the Texas-Mexico border, prosecutors say a group of businessmen found a way to monopolize the trade of used cars — a scheme called "the Pool." This week, authorities say they caught one alleged member.
The Justice Department issued a legal opinion giving the U.S. military broader powers to detain migrants near certain areas along the southern border.
The top federal prosecutor in Washington, D.C., said a woman has been arrested and faces two felony charges related to vandalism of the World War II Memorial.
Candice Davis' first pregnancy was going smoothly until she began feeling some nausea and pain one afternoon.
Some seriously ill patients improve on hospice. About 1 in 16 patients enrolled in hospice care lose eligibility as a result. Here's how to get appropriate care.
Certain salsas, guacamole, pico de gallo and prepared jalapeño products at Whole Foods are among the products recalled over possible salmonella risk.
CBS News has been tracking a record number of measles cases and outbreaks around the country. The majority of cases are among those who haven't been vaccinated.
Norah O'Donnell sat down with her own doctor, Rachel Rubin, to tackle the important topic of menopause: How your body changes, why women may be needlessly suffering, and what you can actually do about it.
The change shouldn't affect the top of the line of Liechtenstein's royal house succession in the immediate future.
The father and his two sons had rented a jet ski from a local operator, but failed to return it at the agreed time.
Police issued a warning telling "gold prospectors" to stay away from the construction site
With magnitudes of 7.7 and 6.4, two earthquakes struck different parts of Indonesia on the same day.
Jason Arday, who was Cambridge's youngest Black professor, died in London on Friday, the school said.
Rain floods the Midwest as Lala looms over Hawaii. We look inside a spy satellite company. Plus, Putin's meeting with President Trump, a year later.
Country singer-songwriter Elizabeth Cook has returned over 400 times to Nashville's Grand Ole Opry. She appears with David Letterman in "The Easy Kind," a new film inspired by her life and rise in the music industry. Her new record, "Great Television," is out now. Here's Elizabeth Cook with "Girls of Atomic City."
Country singer-songwriter Elizabeth Cook has returned over 400 times to Nashville's Grand Ole Opry. She appears with David Letterman in "The Easy Kind," a new film inspired by her life and rise in the music industry. Her new record, "Great Television," is out now. Here's Elizabeth Cook with "Sunset Promenade."
Country singer-songwriter Elizabeth Cook has returned over 400 times to Nashville's Grand Ole Opry. She appears with David Letterman in "The Easy Kind," a new film inspired by her life and rise in the music industry. Her new record, "Great Television," is out now. Here's Elizabeth Cook with "Razorwire Wall."
Emmy-winner Jeff Daniels stars as President Ronald Reagan and Jared Harris portrays Soviet leader Mikhail Gorbachev in "The Brink of War," a film that portrays the two leaders at the 1986 Reykjavik Summit. Daniels and Harris share their experiences playing these two historical figures amid a period of high political tension.
Above Earth's atmosphere, an arms race is unfolding. Thousands of miles above the ground, satellites from different companies and nations are observing us and each other. To learn more, Olivia Gazis traveled to Vantor, a Colorado-based satellite technology company.
On this edition of CBS Deals, we show you items that will help improve your everyday lifestyle. Visit cbsdeals.com to take advantage of these exclusive deals today. CBS earns commissions on purchases made through cbsdeals.com.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
France's social media ban, which was due to take effect on Sept. 1, would have barred younger users from networks such as TikTok, Snapchat and Instagram.
AI is making its way into people's love lives - some say it has helped to improve their conversations while others have used it to end a relationship. Dr. Sue Varma discusses how to use AI properly, set boundaries and identify warning signs of becoming too emotionally dependent.
A total solar eclipse was visible in parts of Europe for the first time since 1912. Rob Marciano reports.
A total solar eclipse turned day into night across a slice of Europe and North America on Wednesday, and put millions in unique contact with the heavens above. Meteorologist Rob Marciano reports from Spain.
Janna Levin, professor of physics and astronomy at Barnard College, joins CBS News to discuss Wednesday's total solar eclipse.
Columbia University astronomy professor Dr. Janna Levin joins CBS News to discuss Wednesday's total solar eclipse, saying it's a reminder that humans share this Earth together and "we're all part of something larger."
The newly discovered object looks like a star the size of our solar system, but produces 100 billion times more energy than any star.
To celebrate Mozart's 270th birthday this year, German artist Ottmar Hörl made 320 statuettes of the composer and his dog, Pimperl, placing them around Salzburg, Austria. However, the statuettes have been pilfered.
Five accused thieves are under arrest after police say they took $10 million worth of art from a private museum in an Italian villa.
Luigi Mangione pleaded guilty to two federal stalking charges in the killing of UnitedHealthcare CEO Brian Thompson, reading a statement aloud to the court. Anna Schecter reports.
Five people were injured in the shooting involving multiple suspects. One person is currently listed in critical condition, the university said.
A major development in the Luigi Mangione case: after previously pleading not guilty to federal stalking charges, Mangione changed his plea to guilty and also admitted to shooting United Healthcare CEO Brian Thompson. CBS News legal analyst Caroline Polisi and CBS News legal reporter Katrina Kaufman examine what changed, why the plea change matters, and what comes next in the state murder case.
The newly discovered object looks like a star the size of our solar system, but produces 100 billion times more energy than any star.
The only total solar eclipse of 2026 crossed the Northern Hemisphere Wednesday, with a path of totality across parts of Greenland, Iceland and northern Spain. See photos and video from the best viewing locations.
The Perseid meteor shower is the best viewing all year, according to NASA.
Researchers were able to peek at the sun's scorching surface with the help of the National Science Foundation's Daniel K. Inouye Solar Telescope, located on the island of Maui in Hawaii.
The impact wasn't visible to the naked eye, but photos are expected to come from a lunar satellite at a later time.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
Sylvie Cachay was found dead in an overflowing bathtub at the exclusive Soho House in New York City on Dec. 9, 2010. A water leak at the hotel gave away a timeline that may have revealed her killer.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Rain floods the Midwest as Lala looms over Hawaii. We look inside a spy satellite company. Plus, Putin's meeting with President Trump, a year later.
Country singer-songwriter Elizabeth Cook has returned over 400 times to Nashville's Grand Ole Opry. She appears with David Letterman in "The Easy Kind," a new film inspired by her life and rise in the music industry. Her new record, "Great Television," is out now. Here's Elizabeth Cook with "Girls of Atomic City."
Country singer-songwriter Elizabeth Cook has returned over 400 times to Nashville's Grand Ole Opry. She appears with David Letterman in "The Easy Kind," a new film inspired by her life and rise in the music industry. Her new record, "Great Television," is out now. Here's Elizabeth Cook with "Sunset Promenade."
Country singer-songwriter Elizabeth Cook has returned over 400 times to Nashville's Grand Ole Opry. She appears with David Letterman in "The Easy Kind," a new film inspired by her life and rise in the music industry. Her new record, "Great Television," is out now. Here's Elizabeth Cook with "Razorwire Wall."
Janet Fash made history when she became the first woman to serve as New York City's chief lifeguard. She joins "CBS Saturday Morning" to share stories from her new memoir, "Lifeguard: A Love Story."