Ticketmaster talks about fighting bots
Ticketmaster's Kaitlyn Henrich talks about the Taylor Swift ticket pre-sale issues, the role of artists in setting ticket prices and how new legislation could protect fans.
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Ticketmaster's Kaitlyn Henrich talks about the Taylor Swift ticket pre-sale issues, the role of artists in setting ticket prices and how new legislation could protect fans.
Fans had dubbed the pending double release "Exorswift" on social media.
Consumer advocates are up in arms, and the concern is hardly limited to Swifties' experiences.
Sales for the France leg of Swift's Eras were paused by Ticketmaster for unknown reasons, frustrating fans.
With tickets to U.S. shows soaring to absurd heights, some superfans are flying to Europe to catch their favorite acts.
Customers claim vendor misled them into believing they'd scored tickets to see star-studded music event at Windsor Castle.
Community reacts to Nashville school shooting; Taylor Swift fans sue TicketMaster over "Eras tour" chaos.
As fans hope to see Beyoncé live on her new tour, some are turning to shows overseas to avoid expensive ticket fees in the U.S. Rolling Stone staff writer Brittany Spanos spoke with CBS News about what is causing these high ticket fees and what options fans have.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
Severe weather threat moves east; Senate probes Ticketmaster's Taylor Swift ticket meltdown.
Even before the recent Taylor Swift ticket snafu, Ticketmaster and its parent company, the concert promoter Live Nation Entertainment, have been criticized for controlling 70% of the big concert ticket market, leaving fans and artists nowhere else to go. Live Nation is now being investigated by the Justice Department, and last month was called to testify before a Senate anti-trust subcommittee. Correspondent Rita Braver talks with Sen. Amy Klobuchar; with an attorney who has filed a lawsuit against Ticketmaster; and with disappointed Swifties – fans of the pop star who can't "shake it off."
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
On Tuesday, senators grilled the leader of Live Nation, which owns Ticketmaster, over the concert promoter's highly publicized meltdown during ticket sales for Taylor Swift's “Eras” tour. Scott MacFarlane reports.
Ticketmaster is taking questions Tuesday from lawmakers on the Senate Judiciary Committee, who are looking into the lack of competition in the ticketing industry following the fiasco involving the presale for Taylor Swift's upcoming "Eras" tour. CBS News congressional correspondent Nikole Killion reports.
Senators questioned the head of Ticketmaster's parent company on the disastrous pre-sale event for Taylor Swift's upcoming tour. CBS News congressional correspondent Scott MacFarlane joins John Dickerson on "Prime Time" to discuss the hearing, plus President Biden's meeting with Democratic leaders at the White House.
Federal regulators are looking into the ticket seller after thousands of Swift fans were unable to buy concert tickets.
"Ticketmaster should look in the mirror and say, 'I'm the problem, it's me,'" one senator quipped.
Ticketmaster is in the hot seat on Capitol Hill. The Senate Judiciary Committee is holding a hearing Tuesday looking into the lack of competition in the ticketing industry after the platform in November saw massive problems during a presale for Taylor Swift concert tickets. Bob Lefsetz, a music industry analyst and author of the Lefsetz Letter, joined CBS News to discuss.
The chorus against Ticketmaster's contentious concert pricing practices is growing.
On Friday night, Ticketmaster issued an apology via Twitter to Swift's fans.
"I'm not going to make excuses for anyone," she said.
Fans were disappointed on Tuesday when the presale for the tour was marred by technical difficulties.
Some Taylor Swift fans took to social media to share their frustration after waiting for hours in a presale queue on Ticketmaster’s site to buy tickets for her upcoming Eras Tour. Congressman David Cicilline also pointed out the "excessive wait times and fees" and renewed his call for the Justice Department to investigate Ticketmaster's parent company, Live Nation.
Swifties impatiently waiting to get their hands on tickets to Taylor Swift's upcoming Eras tour may have to wait a little longer.
U.S. envoys Steve Witkoff and Jared Kushner were expected to head to Islamabad Saturday, but President Trump said later that his "representatives" would not be going.
Britain's King Charles will be visiting the U.S. starting on Monday to mark America's 250th anniversary – his first trip since his coronation nearly three years ago.
The Republican president did not attend during his first term or the first year of his second.
A 26-year-old man is facing two counts of first-degree murder in the deaths of Zamil Limon and Nahida Bristy, according to authorities.
DHS has faced opposition from cities and states where the federal government plans to open mass detention facilities.
Two Chicago police officers were shot inside Swedish Hospital in Chicago's Lincoln Square neighborhood on Saturday morning. One has since died.
A CBS News analysis found that Georgia Power, the largest energy provider in the state, imposed six rate hikes in the last three years.
The role of the two CIA agents, who were returning from destroying a clandestine drug lab in the northern Mexican state of Chihuahua, remains unclear.
Extreme drought has turned the region into a tinderbox and allowed flames to spread.
A CBS News analysis found that Georgia Power, the largest energy provider in the state, imposed six rate hikes in the last three years.
The role of the two CIA agents, who were returning from destroying a clandestine drug lab in the northern Mexican state of Chihuahua, remains unclear.
DHS has faced opposition from cities and states where the federal government plans to open mass detention facilities.
The Republican president did not attend during his first term or the first year of his second.
Britain's King Charles will be visiting the U.S. starting on Monday to mark America's 250th anniversary – his first trip since his coronation nearly three years ago.
Commercial vessels face risks from mines and threats from land, Chevron's chief executive Mike Wirth said in an interview with "Face the Nation" moderator Margaret Brennan.
Economists say Americans should expect elevated prices at the pump and rising grocery costs in the months to come.
The waiver lets international ships carry goods between U.S. ports and is aimed at lowering energy prices.
Consumers allege that Trader Joe's improperly advertised a coffee product as fully caffeinated when it was not.
The conflict is expected to crimp global natural gas supplies due to damage to liquefied natural gas facilities in Qatar.
The role of the two CIA agents, who were returning from destroying a clandestine drug lab in the northern Mexican state of Chihuahua, remains unclear.
DHS has faced opposition from cities and states where the federal government plans to open mass detention facilities.
The Republican president did not attend during his first term or the first year of his second.
President Trump cited wasted time and confusion over leadership, adding, "we have all the cards."
The South Carolina Democrat, the ninth Black man to represent his state in the House of Representatives, writes of his predecessors who helped direct the course of America during and after Reconstruction.
Tim Fitzpatrick, a father of a chronically ill child, saw the story of a boy in need of a new kidney and felt compelled to help.
The former U.S. senator from Nebraska opened up about his terminal diagnosis, his family and the state of American politics in a "Things That Matter" town hall.
Drug-making giant Johnson & Johnson will officially start marketing four of its medications on the Trump administration's TrumpRx website on Friday, CBS News exclusively learned.
Millions of people rely on the supplemental insurance to offset the deductibles, copayments, and other costs faced by enrollees in the traditional Medicare program.
Work requirements will encourage people who are able to work to seek and maintain jobs, proponents say. But researchers haven't found that they lower the unemployment rate.
The role of the two CIA agents, who were returning from destroying a clandestine drug lab in the northern Mexican state of Chihuahua, remains unclear.
President Trump cited wasted time and confusion over leadership, adding, "we have all the cards."
Britain's King Charles will be visiting the U.S. starting on Monday to mark America's 250th anniversary – his first trip since his coronation nearly three years ago.
Mali has been plagued by insurgencies fought by affiliates of al Qaeda and the Islamic State group.
U.S. Southern Command shared a video showing a boat floating in the water before an explosion left it in flames.
Frankie Grande sits down with "CBS Saturday Morning" to discuss his starring role in Broadway's latest hit show "Titaníque," after originating the part in the show's Off-Broadway run.
Darla Moore is a billionaire from Lake City, South Carolina, who saw an opportunity to revitalize her small hometown with ArtFields, a festival that transforms the town into a hub for Southern art and history.
Tony-nominated Broadway actor Derek Klena sits down with "CBS Saturday Morning" to discuss his latest venture as a performer and player for the Savannah Bananas baseball team.
Grammy-nominated folk duo The Milk Carton Kids are out with their 7th studio album, "Lost Cause Lover Fool." Here they are performing "A Friend Like You."
Grammy-nominated folk duo The Milk Carton Kids are out with their 7th studio album, "Lost Cause Lover Fool." Here they are performing "A Friend Like You."
A CBS News analysis found that Georgia Power, the largest energy provider in the state, imposed six rate hikes in the last three years.
This week, Maine's governor vetoed a bill that would have made the state the first to ban the construction of new data centers. Shanelle Kaul reports.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
The ChatGPT account of the shooter, who killed eight people in a small British Columbia community, had been banned about eight months prior to the massacre.
Some young people are opting to go phone-free to live in the moment. USA Today youth mental health reporter Rachel Hale went to an underground, phone-free party in New York City and wrote about her experience. She tells "The Daily Report" about it.
On April 24, 1990, NASA launched the Hubble Space Telescope from the Space Shuttle Discovery after seven years of delays. Watch CBS News' coverage from that day.
New analyses of fossilized jaws reveal that massive, kraken-like octopuses once hunted alongside other marine predators.
Scientists spent over two years identifying a mysterious object found off the coast of Alaska in 2023.
Researchers studied how the drug affected the movements of wild fish in their natural habitats.
"This experiment's never been run before on another world," said Amy Williams, an astrobiologist working on the Curiosity mission.
A 26-year-old man made his first court appearance, charged with the premeditated murder of two University of South Florida doctoral students. Cristian Benavides reports on new details.
A 26-year-old man is facing murder charges in connection to the disappearance of two University of South Florida doctoral students after one was found dead and police continue searching for the other, authorities said Saturday.
A California teen on an electric motorcycle critically injured a pedestrian, and now the boy's mother could now face years in prison. Jonathan Vigliotti explains.
Death by firing squad is now reinstated in U.S. federal cases, according to a new policy announced on Friday by the Trump administration.
A U.S. special forces soldier was arrested Thursday for allegedly using confidential government information to make more than $400,000 off the arrest of former Venezuelan President Nicolás Maduro on Polymarket. CBS News homeland security correspondent Nicole Sganga has the details. Then, Dennis Kelleher, CEO of financial regulation nonprofit Better Markets, joins with analysis.
"This experiment's never been run before on another world," said Amy Williams, an astrobiologist working on the Curiosity mission.
The launching appeared to go off without a hitch, but a problem prevented the rocket's upper stage from putting its payload into the correct orbit.
"We are carrying back everything we learned, not only about where we went but ourselves," mission specialist Christina Koch told "CBS Evening News" anchor Tony Dokoupil.
The four Artemis II astronauts struggled to describe the view and overall experience of flying around the moon's far side and witnessing a solar eclipse in deep space.
People on the ground in the Eastern Hemisphere will be able to observe the asteroid with their own eyes, weather permitting, according to NASA.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
As Route 66 celebrates 100 years, a newly married couple marked a milestone of their own. Noel Brennan has the story.
President Trump said the U.S. has all the cards in the war with Iran after he told his envoys, Steve Witkoff and Jared Kushner, not to take a trip to Pakistan to break a diplomatic stalemate over negotiations to end the war. Imtiaz Tyab reports.
This week, Maine's governor vetoed a bill that would have made the state the first to ban the construction of new data centers. Shanelle Kaul reports.
Airlines worldwide are taking extraordinary measures to keep flying and in business as they face soaring costs, much of it driven by the conflict with Iran. Ian Lee reports from Burbank, California.
A 26-year-old man made his first court appearance, charged with the premeditated murder of two University of South Florida doctoral students. Cristian Benavides reports on new details.