Ticketmaster talks about fighting bots
Ticketmaster's Kaitlyn Henrich talks about the Taylor Swift ticket pre-sale issues, the role of artists in setting ticket prices and how new legislation could protect fans.
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Ticketmaster's Kaitlyn Henrich talks about the Taylor Swift ticket pre-sale issues, the role of artists in setting ticket prices and how new legislation could protect fans.
Fans had dubbed the pending double release "Exorswift" on social media.
Consumer advocates are up in arms, and the concern is hardly limited to Swifties' experiences.
Sales for the France leg of Swift's Eras were paused by Ticketmaster for unknown reasons, frustrating fans.
With tickets to U.S. shows soaring to absurd heights, some superfans are flying to Europe to catch their favorite acts.
Customers claim vendor misled them into believing they'd scored tickets to see star-studded music event at Windsor Castle.
Community reacts to Nashville school shooting; Taylor Swift fans sue TicketMaster over "Eras tour" chaos.
As fans hope to see Beyoncé live on her new tour, some are turning to shows overseas to avoid expensive ticket fees in the U.S. Rolling Stone staff writer Brittany Spanos spoke with CBS News about what is causing these high ticket fees and what options fans have.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
Severe weather threat moves east; Senate probes Ticketmaster's Taylor Swift ticket meltdown.
Even before the recent Taylor Swift ticket snafu, Ticketmaster and its parent company, the concert promoter Live Nation Entertainment, have been criticized for controlling 70% of the big concert ticket market, leaving fans and artists nowhere else to go. Live Nation is now being investigated by the Justice Department, and last month was called to testify before a Senate anti-trust subcommittee. Correspondent Rita Braver talks with Sen. Amy Klobuchar; with an attorney who has filed a lawsuit against Ticketmaster; and with disappointed Swifties – fans of the pop star who can't "shake it off."
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
On Tuesday, senators grilled the leader of Live Nation, which owns Ticketmaster, over the concert promoter's highly publicized meltdown during ticket sales for Taylor Swift's “Eras” tour. Scott MacFarlane reports.
Ticketmaster is taking questions Tuesday from lawmakers on the Senate Judiciary Committee, who are looking into the lack of competition in the ticketing industry following the fiasco involving the presale for Taylor Swift's upcoming "Eras" tour. CBS News congressional correspondent Nikole Killion reports.
Senators questioned the head of Ticketmaster's parent company on the disastrous pre-sale event for Taylor Swift's upcoming tour. CBS News congressional correspondent Scott MacFarlane joins John Dickerson on "Prime Time" to discuss the hearing, plus President Biden's meeting with Democratic leaders at the White House.
Federal regulators are looking into the ticket seller after thousands of Swift fans were unable to buy concert tickets.
"Ticketmaster should look in the mirror and say, 'I'm the problem, it's me,'" one senator quipped.
Ticketmaster is in the hot seat on Capitol Hill. The Senate Judiciary Committee is holding a hearing Tuesday looking into the lack of competition in the ticketing industry after the platform in November saw massive problems during a presale for Taylor Swift concert tickets. Bob Lefsetz, a music industry analyst and author of the Lefsetz Letter, joined CBS News to discuss.
The chorus against Ticketmaster's contentious concert pricing practices is growing.
On Friday night, Ticketmaster issued an apology via Twitter to Swift's fans.
"I'm not going to make excuses for anyone," she said.
Fans were disappointed on Tuesday when the presale for the tour was marred by technical difficulties.
Some Taylor Swift fans took to social media to share their frustration after waiting for hours in a presale queue on Ticketmaster’s site to buy tickets for her upcoming Eras Tour. Congressman David Cicilline also pointed out the "excessive wait times and fees" and renewed his call for the Justice Department to investigate Ticketmaster's parent company, Live Nation.
Swifties impatiently waiting to get their hands on tickets to Taylor Swift's upcoming Eras tour may have to wait a little longer.
Two days of talks in Washington between Lebanon and Israel produced an extension of the current ceasefire by 45 days.
Louisianans are voting Saturday in the state's Senate primaries as Sen. Bill Cassidy fights to hold onto his seat, facing a Trump-backed primary challenger.
Police estimated that around 60,000 people attended the "Unite the Kingdom" march, making it one of the largest right-wing mobilizations seen in Britain in recent years.
Russia's Putin will travel to Beijing next week to meet China's Xi. The announcement came one day after President Trump returned from his own summit with the Chinese leader.
Officials first announced the outbreak on Friday, with 65 deaths and 246 suspected cases.
Izz al-Din al-Haddad was killed in a "precise strike in the area on the City of Gaza," the Israel Defense Forces said Saturday.
Iran and the U.S. cut diplomatic ties in 1980, and the players are expected to use their time in Turkey to complete the necessary procedures for obtaining visas.
The remains of the 4 Italians are believed to be deep inside an underwater cave.
Genomic analysis showed the virus found aboard the MV Hondius shows no evidence of new characteristics so far.
Napoleon Solo hustled to first place at the 151st running of the Preakness Stakes on Saturday, coming out on top against 13 other horses.
No injuries have been reported because of the issue, the Food and Drug Administration said.
A New York doctor who contracted and survived Ebola more than a decade ago says he is worried for healthcare workers who are at the center of treating the latest outbreak.
Dr. Tracy Beth Høeg, leader of the Food and Drug Administration division responsible for regulating prescription and over-the-counter drugs, is leaving her post, a senior FDA official confirmed.
David White retired as the longtime principal at the Burgess-Peterson Academy in Atlanta, and then returned to the school as its handyman.
No injuries have been reported because of the issue, the Food and Drug Administration said.
President Trump's trip to China could bolster economic relations, but failed to deliver a breakthrough deal, some trade and energy experts said.
College grads outearn people without a degree within 15 years, even after paying for tuition, study finds.
As Powell steps down after more than eight years leading the Federal Reserve, economists say he helped steer the U.S. through historic shocks but misread inflation.
Oklahoma has filed a lawsuit against Roblox, making it the latest state to take legal action against the popular gaming platform over child safety concerns.
Police estimated that around 60,000 people attended the "Unite the Kingdom" march, making it one of the largest right-wing mobilizations seen in Britain in recent years.
Russia's Putin will travel to Beijing next week to meet China's Xi. The announcement came one day after President Trump returned from his own summit with the Chinese leader.
Louisianans are voting Saturday in the state's Senate primaries as Sen. Bill Cassidy fights to hold onto his seat, facing a Trump-backed primary challenger.
President Trump announced Friday evening that U.S. and Nigerian military forces had killed Abu-Bilal al-Minuki, a leader in the Islamic State group.
Dr. Tracy Beth Høeg, leader of the Food and Drug Administration division responsible for regulating prescription and over-the-counter drugs, is leaving her post, a senior FDA official confirmed.
Genomic analysis showed the virus found aboard the MV Hondius shows no evidence of new characteristics so far.
Officials first announced the outbreak on Friday, with 65 deaths and 246 suspected cases.
Tommy Bell thought he was in good shape. But a series of heart attacks painted a more complicated picture.
A New York doctor who contracted and survived Ebola more than a decade ago says he is worried for healthcare workers who are at the center of treating the latest outbreak.
Dr. Tracy Beth Høeg, leader of the Food and Drug Administration division responsible for regulating prescription and over-the-counter drugs, is leaving her post, a senior FDA official confirmed.
Iran and the U.S. cut diplomatic ties in 1980, and the players are expected to use their time in Turkey to complete the necessary procedures for obtaining visas.
This year's field of 35 contestants is the smallest since 2003.
Police estimated that around 60,000 people attended the "Unite the Kingdom" march, making it one of the largest right-wing mobilizations seen in Britain in recent years.
Colombia's presidential elections are scheduled for May 31, marking the end of the term for Gustavo Petro, the country's first leftist president.
Officials first announced the outbreak on Friday, with 65 deaths and 246 suspected cases.
This year's field of 35 contestants is the smallest since 2003.
The "Survivor" season 50 finale premieres on Wednesday, and "CBS Saturday Morning" meets Sarah Polakiewicz, a "Survivor" superfan in Atlanta who built her own community around the show.
Kelly Reilly, Cole Hauser, and Finn Little of "Dutton Ranch" sit down with "CBS Saturday Morning" to discuss their characters' transitions from Montana to Texas, and more on the new "Yellowstone" spinoff.
Five-time Grammy winner and blues legend Taj Mahal is best known for hits like "Corinna" and "Statesboro Blues," and has collaborated with The Rolling Stones and Eric Clapton during his career that spans six decades. His latest album, "Time," was recorded with his long-time bandmates "The Phantom Blues Band." Here's Taj Mahal performing "Time."
Five-time Grammy winner and blues legend Taj Mahal is best known for hits like "Corinna" and "Statesboro Blues," and has collaborated with The Rolling Stones and Eric Clapton during his career that spans six decades. His latest album, "Time," was recorded with his long-time bandmates "The Phantom Blues Band." Here's Taj Mahal performing "Queen Bee."
Atlanta residents say they're waking up to traffic jams of self-driving Waymo vehicles confused by neighborhood signage.
Atlanta residents woke up to Waymo traffic jams on Friday. The driverless cars took over a quiet cul-de-sac. Skyler Henry has more details.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Oklahoma has filed a lawsuit against Roblox, making it the latest state to take legal action against the popular gaming platform over child safety concerns.
President Trump's visit to Beijing comes as the U.S. and China compete for artificial intelligence supremacy. Matt Sheehan, senior fellow at the Carnegie Endowment for International Peace, joins with analysis.
The long-necked herbivore is the largest ever found in Southeast Asia, researchers said.
The last time an El Niño pattern occurred was in 2023, when the Eastern Pacific hurricane season produced 20 tropical systems.
NASA's Psyche spacecraft will slingshot past Mars on Friday, on its way toward a rare metal-rich asteroid.
Greater protections for endangered emperor penguins and how to manage growing tourism are topping the agenda at talks on Antarctica in Japan.
The Pentagon released UFO documents on Friday, with President Trump telling the public to "have fun" deciding for itself what is going on. Carter Evans reports.
Mohammad Baqer Saad Dawood Al-Saadi, an Iraqi national, is facing federal charges for his alleged terror plots targeting Jewish institutions around the U.S.
A terror plot targeting Jewish institutions in New York, California and Arizona has been foiled, and a man linked to the alleged scheme is under arrest on Friday. Prosecutors say the Iraqi suspect is tied to other global attacks and claim he wanted payback for the U.S. and Israeli war on Iran. Tom Hanson reports.
An Iraqi national was arrested and charged with planning to carry out several terror attacks in the U.S., including at a New York City synagogue and other prominent Jewish centers in Los Angeles and Scottsdale, Arizona. CBS News' Anna Schecter reports.
Federal prosecutors charged an Iraqi national on Friday with planning several terrorist attacks in the U.S. as retribution for the Iran war. CBS News' Anna Schecter has the latest.
Mohammad Baqer Saad Dawood Al-Saadi is facing federal charges for allegedly plotting several terror attacks in the U.S., including targeting a Jewish institution in New York. CBS News' Anna Schecter and Jake Rosen report.
The International Space Station-bound SpaceX Cargo Dragon is loaded with 6,500 pounds of needed equipment, research gear and crew supplies.
Researchers expected to find "a gradual increase in artificial light at night," but instead saw "much more nuanced patterns," NASA said.
NASA's Psyche spacecraft will slingshot past Mars on Friday, on its way toward a rare metal-rich asteroid.
NASA's Apollo 17 crew reported seeing three mysterious dots and sparks that resembled fireworks, according to new files released by the Pentagon.
Defense Secretary Pete Hegseth said in a statement that the documents "have long fueled justified speculation — and it's time the American people see it for themselves."
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Chef and restaurateur Scott Conant goes back to his culinary roots with home-cooked Italian food in his family home.
The "Survivor" season 50 finale premieres on Wednesday, and "CBS Saturday Morning" meets Sarah Polakiewicz, a "Survivor" superfan in Atlanta who built her own community around the show.
Kelly Reilly, Cole Hauser, and Finn Little of "Dutton Ranch" sit down with "CBS Saturday Morning" to discuss their characters' transitions from Montana to Texas, and more on the new "Yellowstone" spinoff.
Patrick McGee, who wrote "Apple in China: The Capture of the World's Greatest Company," joins "CBS Saturday Morning" to break down President Trump's summit with Xi Jinping.
Fully automated manufacturing plants in China, or "dark factories," could overhaul modern manufacturing and eliminate the need for human workers.