Ticketmaster talks about fighting bots
Ticketmaster's Kaitlyn Henrich talks about the Taylor Swift ticket pre-sale issues, the role of artists in setting ticket prices and how new legislation could protect fans.
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Ticketmaster's Kaitlyn Henrich talks about the Taylor Swift ticket pre-sale issues, the role of artists in setting ticket prices and how new legislation could protect fans.
Fans had dubbed the pending double release "Exorswift" on social media.
Consumer advocates are up in arms, and the concern is hardly limited to Swifties' experiences.
Sales for the France leg of Swift's Eras were paused by Ticketmaster for unknown reasons, frustrating fans.
With tickets to U.S. shows soaring to absurd heights, some superfans are flying to Europe to catch their favorite acts.
Customers claim vendor misled them into believing they'd scored tickets to see star-studded music event at Windsor Castle.
Community reacts to Nashville school shooting; Taylor Swift fans sue TicketMaster over "Eras tour" chaos.
As fans hope to see Beyoncé live on her new tour, some are turning to shows overseas to avoid expensive ticket fees in the U.S. Rolling Stone staff writer Brittany Spanos spoke with CBS News about what is causing these high ticket fees and what options fans have.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
Severe weather threat moves east; Senate probes Ticketmaster's Taylor Swift ticket meltdown.
Even before the recent Taylor Swift ticket snafu, Ticketmaster and its parent company, the concert promoter Live Nation Entertainment, have been criticized for controlling 70% of the big concert ticket market, leaving fans and artists nowhere else to go. Live Nation is now being investigated by the Justice Department, and last month was called to testify before a Senate anti-trust subcommittee. Correspondent Rita Braver talks with Sen. Amy Klobuchar; with an attorney who has filed a lawsuit against Ticketmaster; and with disappointed Swifties – fans of the pop star who can't "shake it off."
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
On Tuesday, senators grilled the leader of Live Nation, which owns Ticketmaster, over the concert promoter's highly publicized meltdown during ticket sales for Taylor Swift's “Eras” tour. Scott MacFarlane reports.
Ticketmaster is taking questions Tuesday from lawmakers on the Senate Judiciary Committee, who are looking into the lack of competition in the ticketing industry following the fiasco involving the presale for Taylor Swift's upcoming "Eras" tour. CBS News congressional correspondent Nikole Killion reports.
Senators questioned the head of Ticketmaster's parent company on the disastrous pre-sale event for Taylor Swift's upcoming tour. CBS News congressional correspondent Scott MacFarlane joins John Dickerson on "Prime Time" to discuss the hearing, plus President Biden's meeting with Democratic leaders at the White House.
Federal regulators are looking into the ticket seller after thousands of Swift fans were unable to buy concert tickets.
"Ticketmaster should look in the mirror and say, 'I'm the problem, it's me,'" one senator quipped.
Ticketmaster is in the hot seat on Capitol Hill. The Senate Judiciary Committee is holding a hearing Tuesday looking into the lack of competition in the ticketing industry after the platform in November saw massive problems during a presale for Taylor Swift concert tickets. Bob Lefsetz, a music industry analyst and author of the Lefsetz Letter, joined CBS News to discuss.
The chorus against Ticketmaster's contentious concert pricing practices is growing.
On Friday night, Ticketmaster issued an apology via Twitter to Swift's fans.
"I'm not going to make excuses for anyone," she said.
Fans were disappointed on Tuesday when the presale for the tour was marred by technical difficulties.
Some Taylor Swift fans took to social media to share their frustration after waiting for hours in a presale queue on Ticketmaster’s site to buy tickets for her upcoming Eras Tour. Congressman David Cicilline also pointed out the "excessive wait times and fees" and renewed his call for the Justice Department to investigate Ticketmaster's parent company, Live Nation.
Swifties impatiently waiting to get their hands on tickets to Taylor Swift's upcoming Eras tour may have to wait a little longer.
The Supreme Court left intact a ruling that blocked the U.S. Postal Service from enforcing new regulations for mail voting, rejecting the Trump administration's effort to move forward with the rules in the midterms.
Badly wounded and alone in Iran's desert, downed U.S. Air Force officer Dude 44 Bravo evaded capture for days as the Iranian forces and the U.S. military searched for him.
GOP Sen. Mitch McConnell of Kentucky returned to Capitol Hill on Monday for the first time in three months, ending a prolonged absence that sparked widespread speculation about his health.
Hidden cameras captured lobbyists as they tried to woo a potential client interested in obtaining a pardon from President Trump.
The 78th Primetime Emmy Awards celebrated the best in television and streaming from the past year on Monday. See the full list of winners and nominees.
Iran and Oman delayed a meeting to discuss control of the Strait of Hormuz as fighting between Iran's Houthi allies and Saudi Arabia raises the stakes for global energy markets.
Attorney General Todd Blanche fiercely defended the Trump administration's push to impose tighter mail voting rules, telling CBS News the DOJ is examining election practices in multiple states.
Senior Democratic lawmakers vowed to investigate the new market that has sprung up around President Trump's pardons, citing CBS News video that aired in a 60 Minutes report.
Lured by promises of payment and a desire to help other families, surrogates discover they have few protections from practices that cast a "dark shadow" over the industry.
The wildfire, which has torn through Palo Pinto and Jack counties, forced evacuations, closed roads and disrupted schools.
The first-of-its-kind report acknowledges the military's munition shortfall and details some of the losses of American assets so far as part of Operation Epic Fury.
The 78th Primetime Emmy Awards celebrated the best in television and streaming from the past year on Monday. See the full list of winners and nominees.
In an interview with CBS News, Sacks suggested that fears AI could harm people are overblown. "I think this is becoming a panic," he said.
Attorney General Todd Blanche says the government is not withholding documents to protect another country, days after 9/11 families publicly appealed to the Trump administration for more information to be released.
In an interview with CBS News, Sacks suggested that fears AI could harm people are overblown. "I think this is becoming a panic," he said.
AI has fueled a stock boom in recent years. Now, some Wall Street analysts think that epic run is coming to an end.
Rising energy costs, persistently high inflation and mounting federal debt are clouding the outlook for the U.S. economy — and Americans' finances.
The tech-heavy Nasdaq slumped 147 points on Monday after AI company executives called for a slowdown in developing the technology.
The head of the artificial intelligence company calls the exponential rate of AI developments a "warning sign," with risks for humanity, and says, "We need to slow down." He talks with "Sunday Morning" about possible steps forward.
Attorney General Todd Blanche fiercely defended the Trump administration's push to impose tighter mail voting rules, telling CBS News the DOJ is examining election practices in multiple states.
President Trump on Monday nominated Kimberly Greenwood, the wife of "God Bless the USA" singer Lee Greenwood, to serve as ambassador to Barbados and several other Caribbean countries.
Senior Democratic lawmakers vowed to investigate the new market that has sprung up around President Trump's pardons, citing CBS News video that aired in a 60 Minutes report.
The Supreme Court left intact a ruling that blocked the U.S. Postal Service from enforcing new regulations for mail voting, rejecting the Trump administration's effort to move forward with the rules in the midterms.
Attorney General Todd Blanche says the government is not withholding documents to protect another country, days after 9/11 families publicly appealed to the Trump administration for more information to be released.
A 40-year-old woman died on Saturday from complications associated with measles, the coroner reported.
Kate Ping thought she was just stressed out. A nurse practitioner's surprising recommendation led to a shocking diagnosis.
Affordable Care Act recipients in 30 states are set to receive the $500 checks starting in October. Here's why.
The Centers for Disease Control and Prevention said there is no longer a risk of people getting sick with cyclosporiasis from this outbreak and is confident that all related iceberg lettuce is off the market.
Neither infant was old enough to be vaccinated. The first dose of the measles vaccine is typically given at around 1 year of age.
President Trump on Monday nominated Kimberly Greenwood, the wife of "God Bless the USA" singer Lee Greenwood, to serve as ambassador to Barbados and several other Caribbean countries.
The couple named their daughter Georgia in honor of their late son, Giorgos.
An attack on a Saudi Arabian pipeline and a simmering war between the Saudis and Iran's Houthi allies in Yemen are pushing oil prices up.
Scientists believe increasingly crowded waters and rising ocean temperatures are shifting sharks' migratory patterns, which may be contributing to a rise in attacks.
Sweden's left-wing opposition are holding a slim lead after an election that saw the far-right's share of the vote
The 78th Primetime Emmy Awards celebrated the best in television and streaming from the past year on Monday. See the full list of winners and nominees.
Bob Mackie, a fashion icon known for elevating Hollywood's leading ladies and pop stars for decades, died on Monday at 87. Meg Oliver looks back on his signature looks and his life.
The first so-called AI actor, Tilly Norwood, is on a promotional tour for an upcoming movie produced by a British company. CBS News correspondent Leigh Kiniry interviewed the AI on the film "Misaligned."
Dubbed the "Designer to the Stars," Bob Mackie won nine Emmy Awards, a Tony Award and was nominated for three Oscars.
Stella Parton offers fans a glimpse into the life of her larger-than-life sister, Dolly Parton, from her makeup routine to her views on death, in an exclusive interview with "CBS Mornings" co-host Gayle King.
While artificial intelligence leaders are uniting to slow development, lawmakers are split over the government's role in regulating the industry and how to balance safety concerns with efforts to stay ahead of China in the AI race. Democratic Rep. Sam Liccardo of California joins CBS News with his take.
On Capitol Hill, lawmakers returning from the summer recess are weighing in with differing views on how much government regulation on artificial intelligence is necessary. New York Times congressional correspondent Robert Jimison joins to discuss.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
David Sacks, a key adviser to President Trump on technology, believes fears that AI could threaten humanity are overblown. In an exclusive interview with CBS News' Jo Ling Kent, Sacks delivers a message to tech leaders including Anthropic CEO Dario Amodei, argues that a "pause" on AI development could cause the U.S. to fall behind China in the AI race, and discusses more about the importance of tech.
Several top tech CEOs are calling for a slowdown in artificial intelligence development amid industry concerns that the technology is spiraling out of control. In a recent New York Times opinion piece, investigative journalist Stephen Witt argues that slowing down may not be enough. Witt joins CBS News to explain.
Artificial intelligence technology is developing at an "exponential" rate, Anthropic CEO Dario Amodei told CBS News, calling the situation a "warning sign" for the industry that requires serious safeguards.
Paleontologists have identified the first known trackway made by a full-grown Tyrannosaurus rex, and the discovery was made in the North Dakota badlands.
Ten research teams were honored at a satirical science awards ceremony that was hosted outside the U.S. for the first time due to travel concerns. A study of cockroach milk was among the winners.
Marmots, not bears, are the largest "true" hibernating mammal, UCLA marmot researchers Katie Adler and Emily Renkey say. The two share more fun facts about these cute creatures and explain how to vote for the fattest marmot.
NASA's new telescope could change the way we see space. With a wide-field camera that will reveal an area up to 200 times larger than the Hubble Space Telescope, and an orbit a million miles from Earth, the Nancy Grace Roman telescope is expected to find tens of thousands of unknown exoplanets.
The holdout juror in Lindsay Clancy's murder trial faced a domestic violence charge in 2021, but it was later dismissed, police records show. CBS News' Shanelle Kaul has more.
Paula Devlin, a juror in the murder trial of Lindsay Clancy, sat down with Shanelle Kaul to share her experience with the high-profile case and tense deliberations that ultimately ended in a mistrial.
Mississippi police have arrested a man in the death of Tasia Fortune, a Black woman found hanging from a tree last month.
25 years after 9/11, we rarely hear about the state of the organization responsible for the attacks. The Atlantic recently put out a piece on al-Qaeda that says in part, "analysts can't decide if the terrorist organization is all but defunct or more threatening than ever." The article's author, Graeme Wood, joins "The Takeout" to discuss.
The FBI is warning of potential attacks on 9/11 remembrance ceremonies as terrorist groups call for new strikes on U.S. soil. Anna Schecter has more.
NASA's Roman Space Telescope launched shortly after daybreak from Kennedy Space Center and blazed toward an observation point 1 million miles away.
The $4.3 billion telescope is expected to discover tens of thousands of exoplanets while probing the nature of mysterious dark matter and energy.
President Trump plans to award the Congressional Space Medal of Honor to the crew of NASA's Artemis II mission in a ceremony Aug. 28.
The mission to save NASA's sinking space telescope has been called off, dooming the telescope to a fiery reentry later this year.
A NASA spacecraft circling the moon is providing the sharpest views yet of the crater carved by a crashing SpaceX rocket.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dolly Parton, the country music legend who became a feminist icon, has died at the age of 80. Here is a look back at her life in pictures.
Sylvie Cachay was found dead in an overflowing bathtub at the exclusive Soho House in New York City on Dec. 9, 2010. A water leak at the hotel gave away a timeline that may have revealed her killer.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
Calls for a slowdown in AI development sparked a global selloff in tech stocks on Monday. Jessica Inskip, the director of investor research at StockBrokers.com, joins "The Daily Report" to discuss.
While artificial intelligence leaders are uniting to slow development, lawmakers are split over the government's role in regulating the industry and how to balance safety concerns with efforts to stay ahead of China in the AI race. Democratic Rep. Sam Liccardo of California joins CBS News with his take.
President Trump is urging Congress to pass the Protect College Sports Act. It would establish new guidelines and protections for name, image and likeness payments, and regulate issues like the transfer portal and how much teams can spend on their rosters. University of Arkansas head coach John Calipari joins to discuss his support for the bill.
Vice President JD Vance announced on Monday that people suspected of defrauding COVID-era programs will be barred from future federal loans.
On Capitol Hill, lawmakers returning from the summer recess are weighing in with differing views on how much government regulation on artificial intelligence is necessary. New York Times congressional correspondent Robert Jimison joins to discuss.