Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines
Southwest is making adjustments after new boarding process
Southwest Airlines says its making adjustments to its boarding process two weeks after the discount carrier switched to assigned seating. Officials with the airline told CBS News that one of the main issues the airline is troubleshooting is overhead bin space.
Southwest Airlines launches assigned seating
For the first time, Southwest passengers will have assigned seats -- a major change for the airline's longtime customers. The new policy also meant changing the cabin layout of every plane in the Southwest fleet to add new extra legroom and preferred seating sections.
Fine against Southwest for 2022 winter storm cancellations waived by DOT
Under a 2023 settlement reached by the Biden administration, Southwest agreed to a $140 million civil penalty after the company canceled thousands of flights during a winter storm in 2022.
An inside look at Southwest Airlines' changes geared toward premium travel
While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it adjusts to the premium travel demand.
Breaking down Southwest's seating changes
Southwest Airlines, long known for its open boarding policy, is rolling out assigned seating for the first time. The change marks a major shift as the carrier caters to growing demand for premium travel options, allowing passengers to pay for seat upgrades starting next year.
Inside first flights using new cockpit barriers
It's been nearly a quarter century since 9/11, when terrorists hijacked commercial jetliners and turned them into weapons of mass destruction. Now, after years of delays, planes are adding a new layer of security. Kris Van Cleave got a preview.
Southwest Airlines' upcoming policy for plus-sized passengers questioned
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
New video shows pilot failing sobriety test
New body camera footage shows the moments a former Southwest pilot is questioned about his sobriety by police after TSA agents claimed he smelled of alcohol. David Allsop was given a sobriety test on the jet bridge and subsequently arrested for a DUI ahead of a flight he was supposed to pilot from Savannah to Chicago.
More on Southwest's close call
Passengers are reacting to the aggressive maneuver that a Southwest pilot had to make to avoid a collision with another jet as just minutes after the plane took off from the Hollywood Burbank Airport in California.
Southwest announces when passengers can book assigned seating
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
How Southwest Airlines is implementing changes to address heat hazards
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest tries to stop exploding soda cans
Soda cans are exploding after enduring extreme heat, injuring flight attendants on Southwest Airlines planes. The company is experimenting with air-conditioned trucks to avoid the danger. CBS News senior transportation correspondent Kris Van Cleave has the latest.
Love at the office
In the era of #MeToo and an increased awareness of sexual harassment in the workplace, is dating or marrying your officemates still a thing? Yes, says CBS News correspondent Tony Dokoupil (who met his wife on the job). He finds that some companies even boast of their amorous workers. Take Southwest Airlines (stock ticker acronym: LUV), where the expression "Love is in the air" takes on new meaning for staffers and flight attendants who are couples.
Herb and his Airline
Can flying be fun? That's the goal of Southwest Airlines CEO Herb Kelleher, who is determined to offer reliable on-time service at an affordable price. Steve Kroft profiles the airline president and his innovative approach to the business.
60 Minutes archive: Southwest's Herb Kelleher
In 1989, Steve Kroft profiled Herb Kelleher, the co-founder of Southwest Airlines, and his innovative no-frills approach to the airline business
Southwest announces its new baggage fees for checked bags
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Cost of checked bags on Southwest
As the busy summer travel season gets underway, so does Southwest's new checked bag policy. On all new bookings, the first checked bag will cost $35 and the second will be $45. CBS News senior transportation correspondent Kris Van Cleave has more.
Southwest flight returns to gate after passenger's phone ignites
A Southwest flight returned to its gate at El Paso International Airport on Wednesday after a passenger's phone appeared to ignite during the departure taxi.
Southwest lists new fare options after nixing open seating last year
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines flight almost takes off from taxiway rather than runway
A Southwest Airlines flight almost took off from a taxiway, rather than a runway, at Orlando International Airport in Florida before an air traffic controller stopped the plane, officials said.
Details on Southwest checked bag changes
Southwest Airlines is set to begin charging customers for checked bags, the last major airline to tack on baggage fees for most passengers. Hannah Towey, associate editor for Conde Nast Traveler, joined CBS News to discuss the change.
Southwest Airlines changing bag policy
Southwest Airlines is changing its "bags fly free" policy in hopes of attracting customers to sign up for the Southwest-branded credit card. CBS News' Janet Shamlian reports.
Southwest to start charging for checked bags
On May 28, Southwest Airlines will start charging most of its customers for checked bags for the first time in its history. Flyers who are part of the company's A-List Preferred program and those selecting Business Select tickets will be exempt. Previously, the airline allowed passengers to have two free checked bags regardless of ticket status.
Southwest Airlines ending free checked bags policy for many passengers
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Exclusive
U.S. Air Force VIP fleet being repainted in Trump's preferred palette, sources say
The Kennedy-era robin's egg blue that's currently on the planes is being updated to navy, red and gold.
Mikaela Shiffrin wins gold in women's slalom, breaking Olympic drought
Mikaela Shiffrin, the most decorated skier of all time, last won a medal at the 2018 Winter Olympics in PyeongChang.
Zelenskyy says Putin playing for time as U.S.-brokered talks wrap up
U.S.-brokered Ukraine-Russia peace talks wrap up with little to show, and Zelenskyy accusing Moscow of playing for time
How "signal sniffer" technology is being used in the search for Nancy Guthrie
The "signal sniffer" being used in the Nancy Guthrie investigation was mounted on a helicopter on Monday.
9 skiers missing near California's Lake Tahoe after avalanche
A group of 15 backcountry skiers was reportedly involved in the incident, the sheriff's office says. Nine remain unaccounted for.
FBI, St. Paul police probing ICE arrest that resulted in skull fractures
Minnesota and federal authorities are investigating claims that immigration officers shattered a Mexican man's skull while taking him into custody last month.
French far-left party linked to activist's killing reports bomb threat
The far-left France Unbowed party says it evacuated its Paris office due to a bomb threat as 2 more people were detained over the killing of a far-right activist.
Stephen Colbert slams CBS again amid controversy over Talarico interview
"The Late Show" host Stephen Colbert slammed CBS again on Tuesday night after the network issued a statement about his interview with Texas Democrat James Talarico.
Epstein survivor tells CBS News how she was trafficked, and assaulted
Juliette Bryant says not long after meeting Jeffrey Epstein, he assaulted her, and she realized, "this is not a modeling opportunity, I've been kidnapped."
U.S.
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Judge: Lawsuit against Buffalo Wild Wings has "no meat on its bones"
A federal judge dismissed a lawsuit filed by an Illinois man who alleged that Buffalo Wild Wings' use of the term "boneless wings" was deceptive.
Democratic lawmakers ask watchdogs to probe ex-lobbyists serving in Trump admin.
Four congressional Democrats are asking inspectors general to probe whether ex-lobbyists in the administration broke ethics rules to benefit former clients.
Stephen Colbert slams CBS again amid controversy over Talarico interview
"The Late Show" host Stephen Colbert slammed CBS again on Tuesday night after the network issued a statement about his interview with Texas Democrat James Talarico.
U.S. military strikes 3 more alleged drug boats, killing 11 people
The series of strikes brought the death toll to at least 145 people since the administration began targeting the small vessels since September.
How "signal sniffer" technology is being used in the search for Nancy Guthrie
The "signal sniffer" being used in the Nancy Guthrie investigation was mounted on a helicopter on Monday.
MoneyWatch
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Judge: Lawsuit against Buffalo Wild Wings has "no meat on its bones"
A federal judge dismissed a lawsuit filed by an Illinois man who alleged that Buffalo Wild Wings' use of the term "boneless wings" was deceptive.
Tesla robotaxis involved in 14 crashes since launching in Austin, Texas
Tesla CEO Elon Musk has said the electric vehicle maker plans this year to greatly expand its self-driving taxi business.
FDA investigating Salmonella outbreak connected to moringa powder
Rosabella-brand moringa capsules could be linked to Salmonella cases in seven U.S. states, health officials said.
20% of U.S. jobs are highly vulnerable to automation, economists say
More than half of jobs in manufacturing and transportation could be automated over the next 20 years, according to Oxford Economics.
Bayer proposes $7.2 billion settlement to resolve weedkiller cases
Germany's Bayer has faced thousands of lawsuits after buying Roundup maker Monsanto in 2018 for $63 billion.
Politics
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Democratic lawmakers ask watchdogs to probe ex-lobbyists serving in Trump admin.
Four congressional Democrats are asking inspectors general to probe whether ex-lobbyists in the administration broke ethics rules to benefit former clients.
Stephen Colbert slams CBS again amid controversy over Talarico interview
"The Late Show" host Stephen Colbert slammed CBS again on Tuesday night after the network issued a statement about his interview with Texas Democrat James Talarico.
U.S. military strikes 3 more alleged drug boats, killing 11 people
The series of strikes brought the death toll to at least 145 people since the administration began targeting the small vessels since September.
Judge blocks deportation of Palestinian activist who led protests at Columbia
An immigration judge has dismissed the Trump administration's deportation case against Mohsen Mahdawi, a Palestinian graduate student and Columbia protest leader.
Trump blames D.C., Maryland and Virginia for massive Potomac River sewage spill
President Trump and Maryland Gov. Wes Moore are feuding over who's responsible for addressing one of the largest sewage spills in U.S. history.
HealthWatch
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FDA investigating Salmonella outbreak connected to moringa powder
Rosabella-brand moringa capsules could be linked to Salmonella cases in seven U.S. states, health officials said.
Measles cases at university in Florida soar to nearly 60
Twenty one states in the U.S. have confirmed cases of measles.
Can TrumpRx help you save money on drugs? Here's what experts say.
The Trump administration's new discounted drug platform, TrumpRx, isn't a game-changer for consumers, health care experts said.
Moderna says FDA refuses its application for new mRNA flu vaccine
The Food and Drug Administration is refusing to consider Moderna's application for a new flu vaccine made with mRNA technology, the company said.
What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
World
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Zelenskyy says Putin playing for time as U.S.-brokered talks wrap up
U.S.-brokered Ukraine-Russia peace talks wrap up with little to show, and Zelenskyy accusing Moscow of playing for time
What is ski mountaineering? More on the sport making its Olympic debut
Ski mountaineering is new to the Olympics, but it's actually one of the oldest forms of skiing. Here's more on the treacherous sport that pushes athletes to their limits.
Mikaela Shiffrin wins gold in women's slalom, breaking Olympic drought
Mikaela Shiffrin, the most decorated skier of all time, last won a medal at the 2018 Winter Olympics in PyeongChang.
Team USA curler defends Canadian player accused of cheating
Team USA curler Korey Dropkin defends Canadian player Marc Kennedy amid allegations of an Olympic rule breach on the ice.
Naval shipwreck emerges after being buried underwater for 400 years
A program dubbed "the Lost Navy" is underway to identify the large number of Swedish naval shipwrecks lying on the bottom of the Baltic.
Entertainment
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Stephen Colbert slams CBS again amid controversy over Talarico interview
"The Late Show" host Stephen Colbert slammed CBS again on Tuesday night after the network issued a statement about his interview with Texas Democrat James Talarico.
Stephen Colbert slams CBS, says network blocked James Talarico interview
"The Late Show" host Stephen Colbert criticized CBS on Monday night, saying the network blocked his interview with U.S. Senate hopeful James Talarico from airing.
Anderson Cooper to depart "60 Minutes" at end of season
Anderson Cooper will report multiple stories for "60 Minutes" before the end of the television season in May.
Oscar-winning actor Robert Duvall dies at 95
Oscar-winning actor Robert Duvall died on Sunday at the age of 95. Duvall starred in classics like "The Godfather" and "Apocalypse Now." Vladimir Duthiers looks back at his career.
Warner Bros. Discovery restarts takeover talks with Paramount Skydance
Warner Bros. Discovery said that Paramount Skydance is considering enhancing its buyout offer for the entertainment company.
Technology
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Technology
Zuckerberg taking the stand at trial
Meta CEO Mark Zuckerberg is taking the stand at a landmark trial on the effects of social media. CBS News' Jo Ling Kent reports.
"Signal sniffer" inventor on Nancy Guthrie
Investigators in Nancy Guthrie's disappearance are using a device called a "signal sniffer" to try to detect transmissions from her pacemaker. David Kennedy, former NSA hacker and inventor of the pacemaker signal detector, joins CBS News to discuss his work with law enforcement in the search.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Potential impacts of AI
Matt Shumer joins "CBS Mornings" to discuss his now viral article, "Something Big Is Happening." He writes that AI's "capability for massive disruption could be here by the end of this year." Shumer explains why he wrote the article, and his message to concerned readers.
Viral essay urges people to prepare for AI
If you've been on social media this week, you've likely seen an ominous warning about artificial intelligence in your feed: "Something big is happening." An essay from the CEO of an AI company, Matt Shumer, likens the current moment to February 2020, right before the start of COVID. Nate Soares, co-author of "If Anyone Builds It, Everyone Dies," joins to discuss.
Science
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In a first, shark seen on camera in Antarctica waters, surprising researchers
A large shark was caught on camera for the first time in Antarctica's waters, surprising researchers. "There's a general rule of thumb that you don't get sharks in Antarctica," one said.
How Washington's crossing of the Delaware presaged a changing world
On the evening of Christmas 1776, Gen. George Washington surprised the King's forces by leading the Continental Army in a surprise crossing of a near-frozen Delaware River - a watershed military maneuver that dramatized a changing America, and a changing climate.
These United States: George Washington and climate change
On the evening of Christmas 1776, Gen. George Washington surprised the King's forces by leading the Continental Army in an unanticipated crossing of a near-frozen Delaware River. Environmental correspondent David Schechter looks at how Washington's watershed military maneuver dramatized both a changing America, and a changing climate.
Impact of climate change on Winter Olympics
The Winter Olympics in Milan need artificial snow due to climate change and warmer weather. Athletes say man-made snow makes terrain more difficult and unpredictable. Rob Marciano reports on its impact.
Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Crime
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Crime
Zuckerberg taking the stand at trial
Meta CEO Mark Zuckerberg is taking the stand at a landmark trial on the effects of social media. CBS News' Jo Ling Kent reports.
Focus on evidence in Nancy Guthrie search
Officials are still searching for a DNA match from a sample collected after a pair of gloves was found near Nancy Guthrie's home. This comes as the FBI probes gun purchases in the Tucson, Arizona, area. CBS News' Jonathan Vigliotti reports.
New Mexico probing ranch linked to Epstein
New Mexico lawmakers are investigating a ranch that convicted sex offender Jeffrey Epstein purchased in 1993 after the latest batch of documents released by the Justice Department revealed allegations of potential crimes that occurred on the property. CBS News' Ian Lee reports.
Nancy Guthrie case DNA probe
Investigators in the Nancy Guthrie kidnapping case are attempting to match a DNA profile recovered from a pair of gloves found near her home. CBS News' Jarred Hill reports.
How "signal sniffer" technology is being used in the search for Nancy Guthrie
The "signal sniffer" being used in the Nancy Guthrie investigation was mounted on a helicopter on Monday.
Space
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Fresh crew arrives at International Space Station to boost numbers back to 7
The Crew 12 docking came one month after a previous crew had to return to Earth early due to a medical issue.
SpaceX launches crew to ISS
NASA and SpaceX launched a new mission to the International Space Station with four crew members on board to replace the team that returned last month due to a medical issue with one member. Mark Strassmann has more.
SpaceX launches space station crew on 8-month mission
The two-woman, two-man crew is replacing four other station fliers who came home early last month due to a medical issue one was having.
NASA, SpaceX mission prepares for launch
NASA and SpaceX say they have completed their final reviews and are ready to launch a crewed mission to the International Space Station on Friday. Retired NASA astronaut Leroy Chiao joins "The Daily Report" to discuss.
ULA rocket has booster problem while launching classified Space Force payloads
A United Launch Alliance Vulcan rocket carrying classified Space Force payloads suffered a booster problem but apparently made an otherwise "nominal" ascent to space, the company said.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
H.R. McMaster on U.S.-Iran nuclear talks
H.R. McMaster, who served as a national security adviser during President Trump's first term, joins CBS News 24/7 Mornings to discuss apparent progress in nuclear talks between the U.S. and Iran.
What to know about ski mountaineering
The Olympic sport ski mountaineering is making its debut at the 2026 Winter Games in Italy. Ski mountaineering combines uphill climbing and downhill skiing on challenging terrain. Rob Marciano reports.
Arielle Kebbel on spinoff series "Marshals"
Arielle Kebbel talks to "CBS Mornings" about combining her passions for acting and the outdoors to star in "Marshals." The series is a spinoff of "Yellowstone" and Kebell says she was a big fan of the show.
How to join Hallow's Lent prayer challenge
It's Ash Wednesday, marking the beginning of Lent -- a season of reflection leading up to Easter. Actor and Hallow brand partner Jonathan Roumie and Father Agustino Torres of the Franciscan Friars of the Renewal join "CBS Mornings" to discuss Hallow's annual 40-day Lent prayer challenge. (Sponsored by Hallow)
Delroy Lindo on being nominated for 1st Oscar
"Sinners" star Delroy Lindo speaks to "CBS Mornings" about being nominated for his first Oscar, saying "it's special. It is a big deal." He also admits he wasn't watching the nominations and explains how he found out.