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Contactually Founder Zvi Band has his clients focused on building and keeping customers for life, as well as staying in touch with leads.
A.I. plays a big role in analyzing data from customers' interactions to help enhance small business sales, service, and marketing.
The adult-film star and director describes the affair she says she had with Donald Trump in her first television interview about the alleged relationship.
Small business is the engine driving much of southeast Michigan's growth, and Oakland County Executive L. Brooks Patterson said more attention is being paid to helping them grow.
President Donald Trump has gotten nowhere in his push to kill federal support for cleaning up some of the nation's most prized waterways, as the U.S. House decided Thursday to keep funding at current levels — and in some cases, boost it.
Michigan Republican gubernatorial candidate Bill Schuette landed a major business endorsement Thursday and announced his campaign's first TV ads — one that touts his support from President Donald Trump and another that criticizes GOP rival Brian Calley.
Michigan's law enforcement and education leaders on Thursday proposed a $120 million security plan that includes staffing schools with more police and counselors in light of last month's shooting massacre at a Florida high school.
Michigan's House has passed a bill holding drone operators criminally liable for any mischief wreaked by the unmanned aerial vehicles.
Police in Detroit and neighboring communities are warning young people against threatening violence at schools.
Five famously wealthy individuals were hard pressed to make their first sale. However, perseverance paid off handsomely.
Survivor Castoff Stephanie Johnson speaks out about getting voted off the show.
The Michigan Supreme Court has cleared the way for public school employees to quit a union at any time
The Michigan attorney general's office has accused seven current and former police officers with falsifying state documents for inspections intended to detect stolen vehicles and parts.
A young Detroit man who was cleared of four murders after spending eight years in prison has been arrested in Arizona.
It's Day 13 of Survivor: Ghost Island! 16 Castaways were left battling it out to be the ultimate, Sole Survivor. Whose torch got snuffed on last night's episode?
Officials say a warming center inside Lett's Community Center on Lansing's west side was never meant to house people to sleep at night.
Downtown Detroit's on a roll as the Detroit Lions play host to their first home NFL playoff game Sunday night in decades.
Cold temps continue and more snow on the way. NEXT Weather Meteorologist Karen Carter explains how much snow you can expect as the next system moves in. www.cbsdetroit.com/weather
The Waterford Community Coalition says 191 lives have been saved thanks to the save a life stations.
Jennyfer Crawford of All Things Marketplace showcases a selection of great Michigan-made products to show off your state pride.
It's every parent's worst nightmare, a phone call that something terrible happened to their child. That was the reality when they told CBS News Detroit their daughter was hit by a car.
The 2026 Detroit Auto Show opened to the public on Saturday. Some people at the show think the Trump administration is doing a good job of making cars more affordable. Others disagree.
Temperatures drop Saturday and Sunday with a few more chances for snow.
Southfield police say their investigation into a fatal shooting at the Bloom Lounge is over, adding that a security guard who fatally shot a woman will not be charged.
Former EMU players Jalen Terry and Da'Sean Nelson and current player Carlos Hart were among the 26 people indicted this week
The 2026 Detroit Auto Show opened to the public on Saturday. Some people at the show think the Trump administration is doing a good job of making cars more affordable. Others disagree.
The Detroit Auto Show's Charity Preview is Friday night, and CBS News Detroit is taking you there.
The North American International Auto Show in Detroit once dedicated an entire track on its coveted show floor to getting consumers comfortable with electric vehicles and charging.
Penske and Reuss address a wide range of critical issues for Detroit, Michigan and the nation.
UAW Vice President Laura Dickerson confirmed that the worker is suspended with pay while Ford and the UAW discuss next steps.
In a video provided to TMZ on Tuesday, Timothy Busfield said the allegations "are all lies."
Scott Adams, the cartoonist who created the "Dilbert" comic strip, has died at the age of 68, his first ex-wife revealed on Tuesday.
Here is everything you need to know about how to watch and stream the 2026 Golden Globes.
Bob Weir wrote or co-wrote and sang lead vocals on Grateful Dead classics including "Sugar Magnolia," "One More Saturday Night" and "Mexicali Blues."
Isiah Whitlock Jr. is perhaps best known for his role as state Sen. R. Clayton "Clay" Davis on HBO's "The Wire."
Dylan Larkin scored the go-ahead goal early in the third period and the surging Detroit Red Wings beat the San Jose Sharks 4-2.
"It's as definitive as we're going to get," CBS News medical contributor Dr. Céline Gounder said of the new research, which found no connection between Tylenol and autism or ADHD.
As obesity rates among Americans drop and weight loss drugs lead to a slimmer society, airlines could save on fuel costs, according to a recent analysis.
Curtis International is recalling an additional 330,000 Frigidaire-brand minifridges to an existing recall after reports of the product catching fire.
A new tax deduction for senior citizens is kicking in this tax season, potentially providing bigger refunds to millions, the AARP says.
Officials in Oakland County, Michigan, say they will establish a committee in an effort to strengthen long-term water safety after Legionella bacteria were detected at two different area facilities last month.
While the termination of these substance abuse and mental health service funds is now reversed, the 48-hour rollercoaster is creating uncertainty and distrust from organizations relying on those dollars.
The U.S. House of Representatives approved Thursday a three-year extension of subsidies for the Affordable Care Act.
Michigan health officials say only 23% of Michigan residents have received this year's influenza vaccine.
The CDC took six previously routine vaccinations off its recommendation list, but Michigan health officials suggest parents consider those immunizations anyway.
Duncan Robinson and Cade Cunningham each scored 16 points in limited minutes as the Detroit Pistons routed the shorthanded Indiana Pacers 121-78 on Saturday night at Little Caesars Arena.
Dylan Larkin scored the go-ahead goal early in the third period and the surging Detroit Red Wings beat the San Jose Sharks 4-2.
Former EMU players Jalen Terry and Da'Sean Nelson and current player Carlos Hart were among the 26 people indicted this week
A termination letter sent to ex-University of Michigan football head coach Sherrone Moore details the university's findings that resulted in Moore's firing last month.
Authorities said the alleged scheme involved 39 players, 17 different NCAA Division I men's basketball teams and 29 games.
Penske and Reuss address a wide range of critical issues for Detroit, Michigan and the nation.
Huntington Place CEO Bryan Crowe and his team have been preparing to welcome hundreds of thousands of visitors to the Detroit Auto Show this week.
The focus is on health, as Dusty Mysen, a father of four from Oxford, diagnosed with pancreatic cancer several years ago, who underwent aggressive therapy, is now cancer-free five years later.
The roundtable discusses efforts by political and corporate leaders to raise the bar and improve K-12 education with a focus on raising reading scores.
With one in eight adults at risk for kidney disease, Dr. Silas Norman, a University of Michigan doctor specializing in kidney health, and Sandy Baruah, President and CEO of Detroit Regional Chamber, appear on Michigan Matters.
The family of a teen injured in a hit-and-run crash in Eastpointe is seeking answers, police are seeing a spike in thefts of catalytic converters in Troy and other top stories for the evening of Jan. 17, 2026.
President Trump is threatening to impose new tariffs on Denmark and several other European countries unless there's a deal to purchase Greenland. On Saturday, people in Greenland and Denmark protested against the idea of the U.S. taking control of the Arctic island.
Cold and cloudy Sunday with snow moving in late
The 2026 Detroit Auto Show opened its doors to the public on Saturday. U.S. Department of Transportation Secretary Sean Duffy was one of thousands who toured the floor. CBS News Detroit's Veronica Ortega has more on what he said the Trump administration is doing to lower car prices.
Police in Troy say they're starting to see more cases of stolen catalytic converters. Owners started reporting car break-ins on Dec. 2, 2025.