BBB issue warning of various scams during tax season - here's what to look for
They said con-artist will try to "take your money, but your personal identity information, and peace of mind."
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They said con-artist will try to "take your money, but your personal identity information, and peace of mind."
Sara Dimitroff ordered the clothes in July and wanted to return them. Months later, she is still without a refund.
The Better Business Bureau's president and CEO of Chicago and northern Illinois, Steve Bernas, joins CBS 2’s Jackie Kostek with what customers need to do to make sure they are right when making returns.
With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
The Better Business Bureau this Christmas Day night had a few helpful tips for CBS 2's Marybel González make the process easier and less stressful.
The BBB says scammers could be tampering with gift cards by stealing barcodes.
The BBB says some sites could use your card's ID number and pin and drain money from it.
Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
The Better Business Bureau is warning you to be alert as you shop for deals this Cyber Monday with tips to protect yourself. Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
More people are shopping online rather than in person, putting them at a higher risk of phishing scams. The Better Business Bureau is offering tips on how to stay safe.
CBS 2 Investigator Dorothy Tucker reports on the consumer alert from the Better Business Bureau. A Chinese company is behind the app that the Better Business Bureau said 50 million people have already downloaded. Read more
Many struggle with various debts from credit cards to their mortgage. Companies that claim to help ease the burden aren’t doing enough and, in some cases, leaving consumers worse off than they were before, according to new research by the Better Business Bureau. CEO and president of the BBB in Chicago and Northern Illinois Steve Bernas shares how you can advocate for yourself.
Scam artists are pretending to offer cheap refurbished items, then disappearing.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans. CBS 2's Jermont Terry reports.
Scammers will often try to sell photoshopped tickets on online marketplaces.
The BBB said it has received dozens of complaints about people losing their money in Chicago. Scammers will often try to sell photoshopped tickets on online marketplaces.
Scammers are on the prowl for fans eager to catch their favorite acts. Follow these tips to avoid getting ripped off.
The BBB says it's monitoring deception in the timeshare industry.
It just released a report showing customers often feel misled about fees for timeshare maintenance and say the properties are hard to sell - leading to high fines.
The event is free, but a $5 donation to the Better Business Bureau's Charitable and Educational Fund is encouraged.
Investigators are seeing a steep incline in the number of complaints involving fake fraud alert text messages. CBS 2's Lauren Victory reports.
As Ukrainian people seek refuge amid Russian invasions, many organizations are seeking donations.
Lifted by the surge in online shopping during the COVID-19 pandemic, scammers are rampantly taking advantage of digital shoppers.
A long list of bad reviews and an F rating with a major consumer advocate aren't stopping an online travel agency from picking up new customers.
An Oak Park boy's swift and unexpected death from a rare fatal cancer has spurred his mother to work to raise money for more research and maybe one day a treatment.
Pete Crow-Armstrong hit his 39th homer, Kevin Gausman threw seven sharp innings and the Chicago Cubs beat the Milwaukee Brewers 2-1 on Thursday night.
A man was killed in a shooting in Chicago's South Shore neighborhood Thursday night, police said.
Cardinal Blase Cupich and a group of Catholic nuns have joined a federal lawsuit challenging Illinois' Medical Aid in Dying law, which is set to take effect in just over a week.
A family is blaming a pet resort in northwest suburban Wheeling for the death of their beloved dog, who they say was left inside a hot van for hours during this week's extreme heat.
Thomas Ross allegedly tried to get his campaign manager to plant cocaine and Adderall on his opponent, federal prosecutors in Missouri said.
One official in California said that scanning individual ballots for every voter in the state would take roughly 43 years based on the Postal Service's estimates.
Chicago Mayor Brandon Johnson released his 2027 budget forecast on Thursday and said the city's financial hole is not as deep as once feared.
The Pentagon will begin requiring male service members ages 30 and older to get screened for testosterone deficiency, after Defense Secretary Pete Hegseth called for the change over the summer.
CBP informed Gregory Bovino in an email on March 2 that the agency was "conducting an official Inquiry into allegations of misconduct reported to CBP." He initiated retirement 16 days later.
Illinois Attorney General Kwame Raoul filed a lawsuit Thursday against ABC Plumbing, Heating, Cooling & Electric Inc., alleging deceptive business practices.
Cook County homeowners are again facing a sharper increase in property taxes this year than businesses, the Office of Cook County Treasurer Maria Pappas announced Monday.
Contracted linemen from out of state sat idle in a Griffith church parking lot for hours without work orders from NIPSCO, as residents in Northwest Indiana approach two weeks without power.
A law firm has filed a class action lawsuit against NIPSCO, alleging the utility's failure to manage trees and vegetation has left thousands of Northwest Indiana residents without power for up to two weeks.
Dozens of cases of E. coli and salmonella in multiple states are linked to an alfalfa grower in Minnesota, health officials say.
Cardinal Blase Cupich and a group of Catholic nuns have joined a federal lawsuit challenging Illinois' Medical Aid in Dying law, which is set to take effect in just over a week.
Flies have been everywhere this summer in the Chicago area, and some of them bite. But why is this happening?
Prime Healthcare is drawing criticism after announcing it will stop obstetrics services at three Chicago-area hospitals.
The Chicago Department of Public Health on Tuesday announced two human cases and one death from the West Nile virus in the city this year, and one of those two people has died.
The Jackson Chance Foundation supports the lives of families with babies in the NICU by removing the financial burden of finding parking near hospitals.
A new Whole Foods Market is coming to Chicago's Old Town neighborhood.
More than 100 Black-owned businesses were showcased at Soldier Field Sunday for Black on the Block.
A Wisconsin prosecutor says he will not file election bribery charges against billionaire Elon Musk even though the state's bipartisan elections commission said he likely broke state law.
An expert blames Illinois lawmakers and "internecine political problems" for the failure to seal a deal for a new stadium within the state for the Chicago Bears.
Real estate investment and development firm Concord Capital has acquired nine apartment buildings on Elaine Place, a single-block residential street in Chicago's East Lakeview community.
The stage was set and the air was humid as rapper Ye, formerly known as Kanye West, took the stage for the first of two Chicago concerts at Soldier Field Thursday night.
James Fulton Engstrom, now a healthy teenager, was born without a pulse in 2010 — and his survival is the miracle the Catholic Church credited to Fulton Sheen's intercession, clearing the way for beatification.
The Met's decision to highlight the work by designer John Galliano sparked widespread controversy due to his history of antisemitic and racist comments.
The Edgewater Music Festival was under way this weekend on Chicago's north lakefront.
People around the world, including Chicago, continued to gather Wednesday to pay tribute to the late Dolly Parton.
Hot and humid of Friday with highs in the 90s.
An Oak Park boy's swift and unexpected death from a rare fatal cancer has spurred his mother to work to raise money for more research and maybe one day a treatment.
A Batavia chiropractor pleaded guilty to recording hundreds of patients, including children, secretly while they were undressing at his office and disseminating the videos online.
The stage was set and the air was humid as rapper Ye, formerly known as Kanye West, took the stage for the first of two Chicago concerts at Soldier Field Thursday night.
NIPSCO is responding power outages in Northwest Indiana Thursday evening, the majority in Gary.
A chiropractor from Batavia pleaded guilty Thursday to secretly videotaping patients, including children, as they took off their clothes in his office.
A family is blaming a pet resort in northwest suburban Wheeling for the death of their beloved dog, who they say was left inside a hot van for hours during this week's extreme heat.
An Oak Park boy's swift and unexpected death from a rare fatal cancer has spurred his mother to work to raise money for more research and maybe one day a treatment.
The stage was set and the air was humid as rapper Ye, formerly known as Kanye West, took the stage for the first of two Chicago concerts at Soldier Field Thursday night.
A video of a swarm of Coco delivery robots in Lincoln Park has gone viral as residents vented frustration about traffic jams on sidewalks and other areas pedestrians need free access to.
Back in 2023, ISP got a $10 million grant from the Illinois Secretary of State's Illinois Vehicle Hijacking and Motor Vehicle Theft Prevention and Insurance Verification Council.
Two years before dozens of decomposing bodies were found inside the South Chicago Chapel funeral home, police in nearby Evergreen Park found two bodies in the owners' minivan outside their home.
Hundreds of people are suing the Cook County Juvenile Temporary Detention Center, where they say they were sexually abused by staff. For the first time, survivors detailed their experience exclusively to CBS News Chicago.
Why has the family that runs South Chicago Chapel, where 56 decomposing bodies were found this month, never faced criminal charges, despite a history of mishandling human remains?
Red flags about a family behind two funeral homes and crematories shut down by the state for mishandling bodies were missed in part because two different agencies regulate the death industry in Illinois.
Pete Crow-Armstrong hit his 39th homer, Kevin Gausman threw seven sharp innings and the Chicago Cubs beat the Milwaukee Brewers 2-1 on Thursday night.
Chicago (78-62) dropped nine games behind Milwaukee in the NL Central. It also remained one game back of Philadelphia for the top NL wild card.
The White Sox had several chances to score in the eighth, but came up empty.
Advocate Children's Hospital flipped the script this week, having four pediatric patients sign autographs for Cubs baseball players before a game at Wrigley Field.
Sean Burke (8-6) allowed one hit and walked four with six strikeouts in 5 2/3 scoreless innings for the win after walking a career-high eight in just three innings in his last start.
A man was killed in a shooting in Chicago's South Shore neighborhood Thursday night, police said.
Thomas Ross allegedly tried to get his campaign manager to plant cocaine and Adderall on his opponent, federal prosecutors in Missouri said.
A chiropractor from Batavia, Illinois, pleaded guilty Thursday to felony counts related to secretly videotaping patients, including children, as they took off their clothes in his office.
Chicago police on Thursday issued a community alert about a robbery on a Chicago Transit Authority Blue Line train on the Near West Side this past weekend.
Two people are dead and at least five others are injured, including three officers, after a shooting near 15 East Grant Street Wednesday afternoon in downtown Minneapolis, according to police. The suspected shooter is also dead.
