BBB issue warning of various scams during tax season - here's what to look for
They said con-artist will try to "take your money, but your personal identity information, and peace of mind."
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They said con-artist will try to "take your money, but your personal identity information, and peace of mind."
Sara Dimitroff ordered the clothes in July and wanted to return them. Months later, she is still without a refund.
The Better Business Bureau's president and CEO of Chicago and northern Illinois, Steve Bernas, joins CBS 2’s Jackie Kostek with what customers need to do to make sure they are right when making returns.
With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
The Better Business Bureau this Christmas Day night had a few helpful tips for CBS 2's Marybel González make the process easier and less stressful.
The BBB says scammers could be tampering with gift cards by stealing barcodes.
The BBB says some sites could use your card's ID number and pin and drain money from it.
Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
The Better Business Bureau is warning you to be alert as you shop for deals this Cyber Monday with tips to protect yourself. Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
More people are shopping online rather than in person, putting them at a higher risk of phishing scams. The Better Business Bureau is offering tips on how to stay safe.
CBS 2 Investigator Dorothy Tucker reports on the consumer alert from the Better Business Bureau. A Chinese company is behind the app that the Better Business Bureau said 50 million people have already downloaded. Read more
Many struggle with various debts from credit cards to their mortgage. Companies that claim to help ease the burden aren’t doing enough and, in some cases, leaving consumers worse off than they were before, according to new research by the Better Business Bureau. CEO and president of the BBB in Chicago and Northern Illinois Steve Bernas shares how you can advocate for yourself.
Scam artists are pretending to offer cheap refurbished items, then disappearing.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans. CBS 2's Jermont Terry reports.
Scammers will often try to sell photoshopped tickets on online marketplaces.
The BBB said it has received dozens of complaints about people losing their money in Chicago. Scammers will often try to sell photoshopped tickets on online marketplaces.
Scammers are on the prowl for fans eager to catch their favorite acts. Follow these tips to avoid getting ripped off.
The BBB says it's monitoring deception in the timeshare industry.
It just released a report showing customers often feel misled about fees for timeshare maintenance and say the properties are hard to sell - leading to high fines.
The event is free, but a $5 donation to the Better Business Bureau's Charitable and Educational Fund is encouraged.
Investigators are seeing a steep incline in the number of complaints involving fake fraud alert text messages. CBS 2's Lauren Victory reports.
As Ukrainian people seek refuge amid Russian invasions, many organizations are seeking donations.
Lifted by the surge in online shopping during the COVID-19 pandemic, scammers are rampantly taking advantage of digital shoppers.
A long list of bad reviews and an F rating with a major consumer advocate aren't stopping an online travel agency from picking up new customers.
The Illinois Supreme Court on Thursday was set to hear legal arguments in a years-long case over whether Chicago police officers accused of serious misconduct can have their disciplinary hearings held behind closed doors.
A Frankfort, Illinois, mother accused of killing her 2-year-old son pleaded not guilty during a court appearance on Thursday morning.
Voters will elect a Chicago Board of Education president for the first time ever in November, and among the four candidates running is Hilario Dominguez, the former political coordinator of the Chicago Teachers Union.
An Iowa judge dismissed President Trump's lawsuit accusing pollster J. Ann Selzer of fraud over her 2024 Iowa poll, ruling the coverage was protected political speech. Trump's team says he'll appeal to the Iowa Supreme Court.
This weekend, the City of Chicago and Cook County are teaming up to help people get certified birth certificates and register to vote, all in one place.
The Illinois Supreme Court on Thursday was set to hear legal arguments in a years-long case over whether Chicago police officers accused of serious misconduct can have their disciplinary hearings held behind closed doors.
Voters will elect a Chicago Board of Education president for the first time ever in November, and among the four candidates running is Hilario Dominguez, the former political coordinator of the Chicago Teachers Union.
An Iowa judge dismissed President Trump's lawsuit accusing pollster J. Ann Selzer of fraud over her 2024 Iowa poll, ruling the coverage was protected political speech. Trump's team says he'll appeal to the Iowa Supreme Court.
This weekend, the City of Chicago and Cook County are teaming up to help people get certified birth certificates and register to vote, all in one place.
President Trump is hosting Chinese President Xi Jinping for meetings and a state dinner on Thursday, as the world's two most powerful countries try to extend a tariff truce and grapple with a rivalry on advanced AI.
Scammers are now impersonating the patient portal MyChart, using realistic-looking emails, texts, and websites to try to steal personal information and, in some cases, get malware on your computer.
Fuel prices continue to climb across the country, and that has U.S. Sen. Dick Durbin (D-Illinois) pointing the finger at President Trump.
Nicor customers will get a break on their bills this fall after Illinois Attorney General Kwame Roul reached an agreement with the utility to cut $140 million from its requested rate hike.
Drivers in Chicago and beyond were paying the highest gas prices ever recorded for the Labor Day holiday as millions of Americans were making their way home on Monday.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
The Chicago Department of Public Health on Wednesday launched its first "street psychiatry" teams, in an effort to provide mental health services to some of the city's most vulnerable people.
A new Illinois law lets terminally ill patients request a lethal prescription to end their lives, making the state the 13th in the U.S. — and the first in the Midwest — to permit it.
Nearly half of Americans with medical debt owe at least $2,000, forcing them to make tough choices, new research shows.
A judge on Tuesday was expected to place two shuttered Chicago-area safety-net hospitals into receivership.
Cardinal Blase Cupich and a group of Catholic nuns have joined a federal lawsuit challenging Illinois' Medical Aid in Dying law, which is set to take effect in just over a week.
McDonald's said Wednesday it will spend $8.5 billion over the next decade to modernize its restaurants globally.
The future of Rate Field was back in the spotlight on Wednesday.
Plans for a new Chicago White Sox stadium in the South Loop have residents near the existing ballpark in Bridgeport concerned, not just because the team might be leaving, but also what might be coming nearby.
A new report from the University of Illinois Chicago said federal immigration enforcement led to $1.26 billion in unspent money at retail establishments and restaurants in Cook County.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
Taylor Swift announced her new single "Patient Zero" earlier this week, saying she has been "impatiently waiting" to announce that it will be out on Friday.
A Tennessee judge granted Dolly Parton's estate a temporary restraining order Wednesday against the late singer's nephew Bryan Seaver and his private security company.
An autopsy by the Greenville County Coroner's Office determined Hayden Panettiere's death was due to an accidental overdose of several drugs, including fentanyl.
Nike-owned Converse acknowledged that an ad for its Chuck Taylor sneaker is "deeply upsetting."
Presley Gerber, the son of Cindy Crawford and Rande Gerber, has died at 27, a family spokesperson has confirmed.
The Illinois Supreme Court on Thursday was set to hear legal arguments in a yearslong case over whether Chicago police officers accused of serious misconduct can have their disciplinary hearings held behind closed doors.
A federal judge ruled the challenge filed by the outlets against a ban on their access to the White House will likely succeed because the ban lacked due process.
Voters will elect a Chicago Board of Education president for the first time ever in November, and among the four candidates running is Hilario Dominguez, the former political coordinator of the Chicago Teachers Union. Dominguez joins Dana Kozlov.
A judge granted Dolly Parton's estate a temporary restraining order against the late singer's nephew Bryan Seaver and his private security company.
This weekend, the City of Chicago and Cook County are teaming up to help people get certified birth certificates and register to vote, all in one place. Chicago Mayor Brandon Johnson and Cook County Clerk Monica Gordon join Dana Kozlov and Audrina Sinclair to explain how the event will work and why it is necessary.
Three people were shot outside an apartment complex in Waukegan, Illinois, on Wednesday night.
A Frankfort, Illinois, mother accused of killing her 2-year-old son pleaded not guilty during a court appearance on Thursday morning.
A semi truck rollover crash is causing closures on I-80 near Tinley Park on Thursday morning.
An old, disconnected British-style phone booth at Canal Shores Golf Course in Evanston, Illinois, has become a lifeline for grieving people to connected with loved ones they've lost.
Boise police have identified a man known as the "Unknown Wanderer" who was found dead in a church in 1982, and revealed a possible link to the Chicago Tylenol murders.
Crown Point native Chris Payne was arrested for the 2018 sexual assault of a woman, which he has adamantly claimed from the beginning that he had nothing to do with.
A Chicago nonprofit is suing its former president, accusing him of illegally diverting millions of dollars in charitable funds and jeopardizing the charity's future in fighting homelessness.
They're not regular donuts, they're quantum donuts. That's the pitch from a business hoping to get more dough as a massive new quantum computing campus continues construction in South Chicago.
The village of Grayslake is touting a new massive data center, but neighbors say they weren't given an opportunity to make their voices heard before the project was approved.
A Cicero woman is suing Uber and a driver after the driver allegedly sexually assaulted her. She and her boyfriend said Uber hired him despite the driver having a criminal background.
Kyle Stowers homered and the Miami Marlins denied the Chicago Cubs a chance to clinch a playoff berth for the second straight night with a 3-2 victory Wednesday.
Maikel Garcia had three hits and three RBIs, including a tiebreaking, run-scoring double in the seventh inning, as the Kansas City Royals beat the White Sox 5-4 and delayed Chicago's bid for a postseason berth.
With Caleb Williams and Tyson Bagent both nursing injuries, it's looking like the Bears' third-string quarterback, Case Keenum, could be in for his first start since 2023.
Don Cooper, a former longtime Chicago White Sox pitching coach and 2005 World Series champion, has died at the age of 70.
The Cubs (87-70) could have clinched a playoff berth with a win or an Arizona loss, but the Diamondbacks won 7-2 at Colorado.
Boise police have identified a man known as the "Unknown Wanderer" who was found dead in a church in 1982, and revealed a possible link to the Chicago Tylenol murders.
A Mundelein, Illinois, high school teacher and volleyball coach appeared in court Wednesday morning on charges of making an unauthorized video recording of a minor.
A third person stood charged Wednesday in an incident in which a man was shoved off a Chicago Transit Authority Red Line train and killed.
Harvey Weinstein, the disgraced movie mogul, was sentenced to 15 years in prison Wednesday morning for sexually assaulting Miriam Haley at his Manhattan apartment in 2006.
A driver has been charged with murder after police said he intentionally hit two pedestrians on Sunday in southwest suburban Yorkville, killing one of them.
