BBB issue warning of various scams during tax season - here's what to look for
They said con-artist will try to "take your money, but your personal identity information, and peace of mind."
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They said con-artist will try to "take your money, but your personal identity information, and peace of mind."
Sara Dimitroff ordered the clothes in July and wanted to return them. Months later, she is still without a refund.
The Better Business Bureau's president and CEO of Chicago and northern Illinois, Steve Bernas, joins CBS 2’s Jackie Kostek with what customers need to do to make sure they are right when making returns.
With Christmas ending, you may be assessing your holiday gifts, looking at what you'll keep and what you'll return or exchange.
The Better Business Bureau this Christmas Day night had a few helpful tips for CBS 2's Marybel González make the process easier and less stressful.
The BBB says scammers could be tampering with gift cards by stealing barcodes.
The BBB says some sites could use your card's ID number and pin and drain money from it.
Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
The Better Business Bureau is warning you to be alert as you shop for deals this Cyber Monday with tips to protect yourself. Keep an eye on the web address in your browser. Scammers love to create lookalike websites.
More people are shopping online rather than in person, putting them at a higher risk of phishing scams. The Better Business Bureau is offering tips on how to stay safe.
CBS 2 Investigator Dorothy Tucker reports on the consumer alert from the Better Business Bureau. A Chinese company is behind the app that the Better Business Bureau said 50 million people have already downloaded. Read more
Many struggle with various debts from credit cards to their mortgage. Companies that claim to help ease the burden aren’t doing enough and, in some cases, leaving consumers worse off than they were before, according to new research by the Better Business Bureau. CEO and president of the BBB in Chicago and Northern Illinois Steve Bernas shares how you can advocate for yourself.
Scam artists are pretending to offer cheap refurbished items, then disappearing.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans.
The hype for Taylor is high – and so is the chance of online vendors taking advantage of fans. CBS 2's Jermont Terry reports.
Scammers will often try to sell photoshopped tickets on online marketplaces.
The BBB said it has received dozens of complaints about people losing their money in Chicago. Scammers will often try to sell photoshopped tickets on online marketplaces.
Scammers are on the prowl for fans eager to catch their favorite acts. Follow these tips to avoid getting ripped off.
The BBB says it's monitoring deception in the timeshare industry.
It just released a report showing customers often feel misled about fees for timeshare maintenance and say the properties are hard to sell - leading to high fines.
The event is free, but a $5 donation to the Better Business Bureau's Charitable and Educational Fund is encouraged.
Investigators are seeing a steep incline in the number of complaints involving fake fraud alert text messages. CBS 2's Lauren Victory reports.
As Ukrainian people seek refuge amid Russian invasions, many organizations are seeking donations.
Lifted by the surge in online shopping during the COVID-19 pandemic, scammers are rampantly taking advantage of digital shoppers.
A long list of bad reviews and an F rating with a major consumer advocate aren't stopping an online travel agency from picking up new customers.
The founder of a popular youth outreach program in Englewood has been charged with grooming and sexually assaulting two girls
The discovery of dozens of decomposing bodies at a Chicago funeral home run by a couple with a history of mishandling human remains has raised questions about how Illinois regulates the funeral home and crematory industries.
New video from Chicago police shows a trio of armed robbers holding up a pawn shop. CPD said they are wanted for multiple crimes.
An arrest at a Lululemon athletic wear store in the Gold Coast neighborhood in Chicago led investigators to a crew that was exploiting unhoused people and responsible for thefts totaling $100,000.
Clay Holmes and three Cubs relievers combined on a three-hitter, and Seiya Suzuki hit a three-run homer Friday to send Chicago to a 3-0 win over the St. Louis Cardinals.
Alyssa's Law requires all school districts to have a mobile panic alert system to automatically notify law enforcement during on-site emergencies.
Senate Democrats are demanding answers about conditions aboard the USS Abraham Lincoln during the aircraft carrier's record-setting deployment.
President Trump said Karoline Leavitt will be leaving her role to focus on her young family.
Chicago mayoral candidate John Kelly on Wednesday said the city has had enough of career politicians, and took some of his opponents to task for running for two offices at once.
David Crowley unexpectedly beat a progressive candidate in the Democratic primary for Wisconsin governor, and will face Republican Rep. Tom Tiffany on the ballot in November.
Illinois is one of 46 states that have reached a $15.5 million settlement with a Pennsylvania-based mortgage servicer for improperly imposing new insurance policies on homeowners who already had insurance.
The Trump administration is taking aim at power grid operator PJM Interconnection over rising electricity bills that affect Illinois and Indiana residents.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Illinois Gov. JB Pritzker on Thursday signed several new consumer protections into law, including a ban on junk fees.
The Illinois Department of Public Health is not adopting new federal child vaccine guidelines and will continue following recommendations by the American Academy of Pediatrics.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
With the cyclosporiasis linked to iceberg lettuce growing and consumers wary of the products on grocery shelves, many in Chicago are turning to local farmers market for fresh and safe greens.
East Chicago, Indiana is being placed on a precautionary boil water advisory starting Monday morning for planned installations that could affect water safety.
A new Northwestern Medicine study on long COVID shows women show more neurological symptoms than men.
The Original Rainbow Cone celebrated its 100th anniversary on Sunday with a special event at its Beverly location.
The Shops at North Bridge on the Magnificent Mile announced plans Thursday for a multimillion-dollar renovation project.
While the building that housed the flagship Ann Sather restaurant on Belmont Avenue has been torn down, the renowned Chicago restaurant chain is now set to open a new Lakeview location.
Nationally, data centers used 17.4 billion gallons of water in 2023 — a figure projected to reach 72.6 billion gallons by 2028, raising concerns about states' water supplies.
Chicago's Wishbone Restaurant will soon be closing after 36 years in business.
Crews need about a week and a half to tear down the festival site before the city can begin its own inspection — and past cleanup costs have topped $1 million.
Vincent Pastore played Salvatore "Big Pussy" Bonpensiero on all six seasons of "The Sopranos," which aired from 1999 to 2007.
If weather forces an evacuation, shelter sites are located at Grant Park North, Grant Park South, and Millennium Lakeside Garages, accessible through the vehicle entrance on Michigan Avenue.
Grant Park was filled with tens of thousands of people Thursday for the start of Lollapalooza, as warm weather greeted festivalgoers on day one of the four-day music festival.
Academy Award-winning Irish singer-songwriter Glen Hansard has died in a motorcycle crash.
The founder of a popular youth outreach program in Englewood has been charged with grooming and sexually assaulting two girls.
Friday’s rehearsals for the Chicago Air & Water Show were delayed by weather, but families visiting the lakefront weren’t letting the weather put a damper on a longtime tradition.
There is a significant risk of flooding Friday and into Saturday morning. Torrential downpours and strong storms start Friday night. Lows in the low 70s.
The Cook County Medical Examiner's Office said on Friday that they have now identified 33 of the 56 bodies found decomposing at a South Side funeral home last week, and 25 of those families have been notified.
A Chicago man convicted in Indonesia of helping his girlfriend kill her mother and hide her body in a suitcase at a resort in Bali is asking a judge to release him from jail while he awaits trial on U.S. charges.
Four people were injured in a shooting in Chicago's South Austin neighborhood on Friday morning.
An arrest at a Lululemon athletic wear store in the Gold Coast neighborhood in Chicago led investigators to a crew that was exploiting unhoused people and responsible for thefts totaling $100,000.
The founder of a popular youth outreach program in Englewood has been charged with grooming and sexually assaulting two girls
The discovery of dozens of decomposing bodies at a Chicago funeral home run by a couple with a history of mishandling human remains has raised questions about how Illinois regulates the funeral home and crematory industries.
New video from Chicago police shows a trio of armed robbers holding up a pawn shop. CPD said they are wanted for multiple crimes.
The discovery of dozens of decomposing bodies at a Chicago funeral home run by a couple with a history of mishandling human remains has raised questions about how Illinois regulates the funeral home and crematory industries.
An arrest at a Lululemon athletic wear store in the Gold Coast neighborhood in Chicago led investigators to a crew that was exploiting unhoused people and responsible for thefts totaling $100,000.
More violations at Chicago's Bohemian National Cemetery and Crematorium have surfaced, which is now under investigation for its role in mishandling bodies connected to the family that ran South Chicago Chapel.
Many unanswered questions remain after 56 decomposing bodies were found inside a Chicago funeral home last week.
A lawsuit on behalf of a man who was shot and killed by police in Humboldt Park in March claims a CPD officer fired deadly shots just after arriving at a controlled scene instead of de-escalating.
Clay Holmes and three Cubs relievers combined on a three-hitter, and Seiya Suzuki hit a three-run homer Friday to send Chicago to a 3-0 win over the St. Louis Cardinals.
Gov. JB Pritzker said he believes the Chicago Bears would like to stay in Illinois, but said they haven't yet come to the legislature with a bill they want passed to address building a new stadium in Arlington Heights or elsewhere.
Cade Cavalli took a no-hitter into the seventh inning, and the Washington Nationals beat the Chicago Cubs 7-0 to avoid a three-game sweep.
Sal Stewart, Eugenio Suárez and Tyler Stephenson homered and the Cincinnati Reds held off the Chicago White Sox for a 9-8 victory.
The Chicago White Sox announced they're moving their Thursday game at Rate Field against the Cincinnati Reds to an earlier time due to the weather.
The founder of a popular youth outreach program in Englewood has been charged with grooming and sexually assaulting two girls
Luigi Mangione entered a guilty plea in his federal case at a court appearance in Manhattan Friday morning.
A year-long investigation has led to an arrest in a fatal shooting in northwest suburban Des Plaines.
A man was due in court Thursday on charges of stabbing a woman to death in Chicago's Avondale community this week.
A man was set for a detention hearing Thursday in a shootout on Chicago's Near North Side.
