Delta Wants Someone To Pay For Its Losses In Airport Outage
The CEO of Delta Air Lines says the company will seek compensation for its losses after a fire in an underground electrical facility knocked out the Atlanta airport's power supply.
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The CEO of Delta Air Lines says the company will seek compensation for its losses after a fire in an underground electrical facility knocked out the Atlanta airport's power supply.
Delta Air Lines and other carriers that operate out of Atlanta's airport say they expect to be running normally by Tuesday after a fire and blackout there forced the cancellation of over 1,500 flights.
American Airlines said that it plans to offer free meals to everyone in economy on two cross-country routes starting in May. The decision comes a month after Delta Air Lines announced that it would restore free meals.
Delta Air Lines is rolling out new free snacks for customers in the main cabin, including brand name yogurt bars and pretzels. Some will come in larger portions than before because, Delta has figured out, that's what customers crave.
Delta Air Lines employees used a less familiar runway to show off new uniforms created by fashion designer Zac Posen. Employee models took to a fashion runway to debut the clothing Wednesday on Facebook.
As flight cancelations and delays move into their fourth day, Delta Air Lines isn't providing details on a "small fire" Monday at its data center and whether that fire compounded the airline's problems.
Delta fliers faced delays, cancellations and more headaches Wednesday as the Atlanta-based airline struggled with its computer systems for the third straight day.
We don't cancel flights. That's been the message for the past two years from Delta Air Lines. That all literally ground to a halt Monday when a computer outage led to the cancellation of more than 1,500 flights.
Delta Air Lines says some computer systems are still working slowly more than a day after an outage crippled the airline and led to more than 1,500 cancelled flights.
Delta's travails, and those of its customers, moved into day two with the airline canceling nearly 400 flights. The cancellations Tuesday follow about 1,000 canceled flights and almost 3,000 delayed flights on Monday.
Delta Air Lines will be handing out refunds and travel vouchers as penance for the latest computer outage to knock a major airline off stride. Delta canceled about 1,000 flights and had 2,900 others delayed yesterday.
Cheaper jet fuel continues to give airlines a lift, helping Delta boost its first-quarter earnings by 27 percent to $946 million.
Southwest Airlines plans to appeal a judge's order that lets Delta Air Lines continue operating at Dallas Love Field during a dispute over gates.
The three largest U.S. airlines are banning hoverboards because of the potential fire danger from the lithium-ion batteries that power the devices.
American Airlines is changing its frequent flier program, becoming the latest carrier to have passengers earn miles based on how much they spend rather than how far they fly.
Delta Air Lines pointed to signs that airfares are slipping, and said that it expects the downward trend to continue in the third quarter, but end in the fourth quarter.
Mergers have reduced nine large U.S. airlines to four, with the result that travelers are increasingly finding their home airport dominated by just one or two players.
A big storm could cause problems for travelers on Wednesday, the day before Thanksgiving, putting a dent into what is typically the busiest travel day of the year.
News that a health worker diagnosed with Ebola flew on a commercial flight raised fear among airline investors that the scare over the virus could cause travelers to avoid flying.
The U.S. airline industry is slowly adding jobs. Passenger airlines employed the equivalent of 383,610 full-time workers in March, an increase of nearly 1 percent from last year.
The battle for two available gates at Dallas Love Field will come to an end on Friday, and a source has told CBS 11 News that Virgin America is going to come out on top.
The battle for two gates at Dallas Love Field could finally end on Wednesday. Three airlines are hoping to score those gates, and the Dallas City Council is set to discuss the issue.
Delta is making more money by filling more seats on its planes, even though bad weather caused the carrier to cancel more than 17,000 flights in January and February.
Delta Air Lines is providing more details about the recent changes to its frequent-flier program after numerous complaints about the overhaul from some travelers.
The big U.S. airlines are taking out old, bulky seats in favor of so-called slimline models that take up less space from front to back, allowing for five or six more seats on each plane.
Jeremy Conner returned from a yearlong deployment to surprise his son during the national anthem at the team's final game.
Dallas continues its defense‑heavy draft after adding Caleb Downs and Malachi Lawrence in the first round.
Neighbors describe a shaken community as detectives work to determine how the fatal shooting happened.
Winters started every game this past season for San Francisco, recording a team‑leading 101 tackles.
Jurors heard new details about Horner's childhood, support services and home environment during another day of defense testimony.
Level 1 and 2 risks are in place for this weekend, with wind and hail being the two main threats, with any storms that do fire up east of a dryline sitting out to our west.
Jeremy Conner returned from a yearlong deployment to surprise his son during the national anthem at the team's final game.
Dallas continues its defense‑heavy draft after adding Caleb Downs and Malachi Lawrence in the first round.
Tanner Horner is accused of killing 7-year-old Athena Strand after allegedly abducting and strangling her while delivering a package in 2022.
Neighbors describe a shaken community as detectives work to determine how the fatal shooting happened.
Family ignored a nighttime alert during deadly flooding. Now, questions are growing about notification fatigue and whether the system needs changes.
Texans are tuning out more than Amber Alerts, with the highest opt-out rate in the country for wireless emergency alerts.
State records show regulators ordered the removal of a plastic gas pipe installed in the early 1970s after it was linked to multiple explosions and deaths in North Texas.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
A North Texas baby placed under the safe haven law is at the center of a rare custody fight after the biological family came forward months later seeking to reclaim him.
Nearly a year after speaking with North Texas Mitsubishi dealership owner Don Herring, Jack Fink revisits the conversation to discuss the impact the tariffs have had on his dealerships and customers.
Candidate Marcos Velez tells Jack Fink about his plan to win the Democratic vote for Lt. Governor in the Primary runoff election on May 26.
Texas Rep. Vikki Goodwin tells Jack Fink about her plan to win the Democratic vote for Lt. Governor in the Primary runoff election on May 26.
The city said current data shows its expenses will exceed the budget by $16.4 million.
A three-judge appellate panel agreed with a lower court ruling that the Trump administration can't put aside laws allowing individuals to apply for asylum.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
After months waiting for a new heart, 9-year-old Penny found hope through music—and a second chance at life.
New Texas regulations took effect March 31 that capped THC in smokable hemp products at 0.3%, banning some popular items.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
USALESS.COM is recalling its Rhino Choco VIP 10X product due to the undeclared presence of Tadalafil, which is the active ingredient in Cialis.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
Weiser said "the last few years has required a heavy financial lift to continue operating."
Small businesses along South Akard Street say the removal of a key bridge connecting Downtown Dallas to the Cedars neighborhood is already driving customers away, with no return of direct access expected until 2028.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
Jacob deGrom had his 62nd career 10-strikeout game and the Texas Rangers hit two homers in a 6-1 win over the Pittsburgh Pirates.
Bill Jones: The Cowboys will knock it out of the park if they can land Ohio State safety Caleb Downs and then trade down for extra picks.
Wyatt Johnston scored on a power-play deflection at 12:10 of the second overtime to give the Dallas Stars a 4-3 victory over the Minnesota Wild early Thursday for a 2-1 lead in the first-round series.
Here is what to know about where and when to watch the 2026 NFL Draft.
Oneil Cruz had the hardest-hit homer in the majors this season, a three-run shot off the top of the right-field foul pole in the ninth inning that powered the Pittsburgh Pirates to an 8-4 win over the Texas Rangers.
Afrika Bambaataa, a rapper and producer, was best known for breakthrough tracks like 1982's "Planet Rock" and for founding the Universal Zulu Nation art collective.
Federal magistrate Renee Harris Toliver told Pooh Sheisty that the evidence against him is strong.
A major music festival featuring the rapper formerly known as Kanye West was canceled after the U.K. government blocked Ye from entering the country.
"Beverly Hills, 90210" actress Tori Spelling was involved in a two-car crash in Temecula on Thursday night, according to her manager and Riverside County Sheriff's Office officials.
British Prime Minister Keir Starmer said he was concerned about Kanye West's planned appearances at a London festival, given the rapper's past antisemitic remarks.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
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