Starbucks' latest strategic pivot involves less tech, more baristas
Starbucks plans to hire more baristas at thousands of stores starting in May as the coffee chain looks to improve customer service.
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Starbucks plans to hire more baristas at thousands of stores starting in May as the coffee chain looks to improve customer service.
In California, we dine out at a restaurant powered by robots. Then in Washington, we take a sip of a beanless cup of coffee, which aims to reduce the environmental impact of the popular beverage. Watch these stories and more on "Eye on America" with host Michelle Miller.
Coffee prices have already surged to record highs because of extreme weather. U.S. tariffs could push costs up even more.
Jimmy Butler's 14-year career with the NBA has brought him to some of the country's biggest cities. Now, he's heading to San Francisco as one of the newest members of the Golden State Warriors. But for Butler, home is where the coffee is brewing: the six-time All Star and Olympic gold medalist operates the brand Bigface Coffee, which opened its first store last year. Dana Jacobson reports on his off-the-court venture.
Coffee bean prices have jumped nearly 20% since the beginning of the year after severe drought and flooding over past two years in Brazil and Vietnam have crippled bean production. Kelly O'Grady reports.
Consumers still coping with high food costs face scalding hot coffee prices, with retail costs up 75% in recent years.
The price of coffee is at a 50-year high and climate change and global demand may be to blame. Peter Goodman, a global economy reporter at The New York Times, joins CBS News with more.
Starbucks baristas in 12 cities are on strike, demanding higher wages and better working conditions.The walkouts come just days before Christmas, with workers speaking out against the company's proposed pay increases as inadequate.
For nearly a century, Graffeo Coffee, a Bay Area institution, has been perfecting the traditional process of roasting the perfect coffee bean. Their goal is to help customers brew the perfect cup of joe. Itay Hod reports from San Francisco.
Australian police say a 9-month-old baby was badly injured by a man, now the subject of an international search, who poured hot coffee onto the infant in a park.
Fall officially arrived Wednesday, and with it, the flavor you just can't miss on store shelves: pumpkin spice. Michelle Miller speaks to the Starbucks employee credited for creating its infamous Pumpkin Spice Latte.
Starbucks is rolling out its seasonal pumpkin spice latte earlier than ever this year. This comes as the company suffers from a slowdown in store traffic and sales. CBS News' Vladimir Duthiers reports.
Artificial intelligence? In your coffee maker? Yep. Here's what you should know
New Zealand to ban assault weapons; surf’s up with coffee cups
The former CEO of Starbucks, Howard Schultz, says the company needs to re-focus on its customer experience in the U.S. after the coffee giant underperformed in the last quarter. Heather Haddon, a reporter for The Wall Street Journal, joined CBS News to talk about some of the areas the store may look to improve.
Award-winning chef Jonathan Adams and famed coffee roaster Damien Pileggi made their name with Rival Brothers Coffee. Now, the duo are expanding their culinary empire with Enswell, a Philadelphia establishment that focuses on cocktails and delicious dishes. CBS News' Michelle Miller reports.
Atomo Coffee is taking a radical approach to your regular brew: The company is trying to replace standard coffee with a product made without coffee beans, helping protect forests worldwide. Jo Ling Kent has more.
Starbucks will now allow its baristas to serve beverages in cups provided by customers at drive-thrus in the U.S. and Canada.
McDonald's says its new chain CosMc's is "rooted in beverage exploration" with new flavors and bright colors. Heather Haddon, who covers restaurants from the Wall Street Journal's Chicago bureau, joins CBS News to discuss the latest venture.
A coffee shop in Chicago is providing mental health first aid for those in need. Brian Kmiecik, the general manager of "Sip of Hope," joins CBS News to share the resources his baristas are equipped with and how they support suicide prevention and mental health education.
How the global leader in coffee remains more relevant than ever.
Did you get an alert Wednesday afternoon from Starbucks, but didn't place an order? You're not alone.
You may want to reconsider reaching for caffeine as an afternoon pick-me-up. An expert explains why — and offers some healthy alternatives.
On this week's edition of CBS Mornings Deals, Lifestyle Expert Elizabeth Werner shows us four items — including the Espro travel French press for coffee or tea — that might just make your day a little better. Visit cbsdeals.com to take advantage of these exclusive deals today. CBS earns commissions on purchases made through cbsdeals.com.
Starbucks workers at about 150 stores nationwide are expected to strike next week over allegations that the company banned Pride month displays.
Vance says the U.S. has accomplished its "core mission" in Iran, as Steve Witkoff and Jared Kushner meet mediators in Qatar, but not Iranians.
Investigations are underway into possible fraudulent activity at some of these kinds of facilities across New York, CBS News has learned.
NCAA President Charlie Baker told CBS News he doesn't think the group will need to change its rules on transgender athletes in light of a Supreme Court ruling that allowed states to ban their participation.
Folarin Balogun got the scoring going with a goal in the 45th minute, but was sent off with a controversial red card in the 64th minute.
Two people climbed to the top of New York City's Empire State Building, unfurled a banner, and then apparently got engaged Wednesday afternoon.
The FBI said in a statement Wednesday that some ransom notes in Nancy Guthrie's disappearance have been "deemed to be extortion attempts without legitimacy," and other "demands may potentially be legitimate and are still being investigated as such."
On the same morning Sen. Mitch McConnell was hospitalized last month, EMS personnel went to his home to respond to an unconscious person who appeared to experience "cardiac arrest," according to a dispatch call.
Extremely dangerous heat, coupled with humidity, could result in heat index readings of 100 to 115 degrees from the Midwest to the East Coast, forecasters said.
Jaylen Brown is done with the Boston Celtics. The Celtics have traded Brown to Philadelphia 76ers.
The FBI said in a statement Wednesday that some ransom notes in Nancy Guthrie's disappearance have been "deemed to be extortion attempts without legitimacy," and other "demands may potentially be legitimate and are still being investigated as such."
Folarin Balogun got the scoring going with a goal in the 45th minute, but was sent off with a controversial red card in the 64th minute.
On the same morning Sen. Mitch McConnell was hospitalized last month, EMS personnel went to his home to respond to an unconscious person who appeared to experience "cardiac arrest," according to a dispatch call.
Tariffs, inflation and changing consumer habits are reshaping how much Americans spend to tie the knot.
As a proposed billionaire tax in California moves forward, Gov. Newsom says other approaches are needed, including closing a tax loophole used by the ultra-rich.
Tariffs, inflation and changing consumer habits are reshaping how much Americans spend to tie the knot.
As a proposed billionaire tax in California moves forward, Gov. Newsom says other approaches are needed, including closing a tax loophole used by the ultra-rich.
The United States-Mexico-Canada Agreement will remain in effect until it expires in 2036, unless the countries strike another deal to extend it.
After January 2028, new games will be available exclusively in digital format from the PlayStation Store and at retailers, Sony said.
Artificial intelligence giant Anthropic says the federal government lifted a set of restrictions on its powerful Claude Fable 5 and Mythos 5 models, resolving a weekslong dispute.
On the same morning Sen. Mitch McConnell was hospitalized last month, EMS personnel went to his home to respond to an unconscious person who appeared to experience "cardiac arrest," according to a dispatch call.
NCAA President Charlie Baker told CBS News he doesn't think the group will need to change its rules on transgender athletes in light of a Supreme Court ruling that allowed states to ban their participation.
Almost 60,000 buildings may have been damaged or destroyed in Venezuela after two powerful earthquakes last week, according to a NASA satellite assessment.
Investigations are underway into possible fraudulent activity at some of these kinds of facilities across New York, CBS News has learned.
Brennan is seeking a court order to force the preservation of records in the investigations targeting him. His attorneys say he's being "vindictively singled out for investigation."
Actor Danny Glover spoke about his Alzheimer's diagnosis in an interview with NBC's "Today" show, revealing that he has been living with the disease for several years.
Starting Wednesday, Medicare will help pay for some GLP-1 medications for weight loss. CBS News medical correspondent Dr. Celine Gounder explains what this means for patients.
From screwworm to flesh-eating bacteria, mounting public health risks are emerging in the wake of deep cuts to federal health agencies and programs.
Looksmaxxing is a viral and controversial trend that encourages young men to maximize their appearance. Adam Yamaguchi shows why it's resonating with some people.
Starting July 1, the government will cap what graduate students may borrow in federal loans, forcing many toward private lenders with higher interest rates.
Russia launched a large-scale attack on Ukraine's capital that killed at least 13 people and injured scores, authorities said. Loud blasts shook Kyiv for hours.
Folarin Balogun got the scoring going with a goal in the 45th minute, but was sent off with a controversial red card in the 64th minute.
Almost 60,000 buildings may have been damaged or destroyed in Venezuela after two powerful earthquakes last week, according to a NASA satellite assessment.
The helicopter, which was assigned to the USS George H.W. Bush, is not believed to have been taken down by hostile action, the Navy said.
Dramatic video showed the moment a rescue team pulled a small dog from the rubble nearly a week after twin earthquakes devastated Venezuela.
Rumors are swirling about Taylor Swift and Travis Kelce tying the knot at Madison Square Garden. CBS News' Olivia Rinaldi and Gabrielle Ake, self-described Swifties, join "The Takeout" with the latest.
Taylor Swift and Travis Kelce's wedding festivities are expected to begin Thursday, sources said. Crews have been spotted at Madison Square Garden in New York City unloading equipment ahead of the July Fourth weekend. Here's what we know so far.
Taylor Swift and Travis Kelce's wedding events are set to begin in New York City, sources say. CBS News' Jo Ling Kent has the latest.
Sophia Bush and Jerry O'Connell join CBS News 24/7 Mornings to discuss their new comedy, "Summer's Last Resort," which premieres on Tubi July 3.
Sophia Bush and Jerry O'Connell talk to "CBS Mornings" about starring in the coming-of-age comedy "Summer's Last Resort." Bush discusses what drew her to the project and says there was "never a dull day on set," while O'Connell reveals what his daughters thought about the film.
The Trump administration has lifted export restrictions on Anthropic's most advanced artificial intelligence models, Fable and Mythos, after weeks of negotiations over national security concerns. CNET Editor-in-Chief David Katzmaier joins to discuss.
Tech giant Anthropic says that the federal government has now removed restrictions from its robust Claude Fable 5 and Mythos 5 models. Axios reporter Madison Mills has more on artificial intelligence regulation.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
After January 2028, new games will be available exclusively in digital format from the PlayStation Store and at retailers, Sony said.
Sen. Mark Warner wants to create a federal registry of trusted AI agents and ensure autonomous bots operate like fiduciaries.
NASA is in a race against time as the Swift Observatory telescope in orbit sinks closer to Earth. CBS News consultant William Harwood explains the $30 million salvage operation.
Dinosaur fossils are rare to find in Antarctica because of the unforgiving ice caps. But millions of years ago, the region was populated by lush forests.
The $30 million salvage operation gets underway as soon as this week with the planned launch of a robotic lifesaver.
The featherweight pair — orbiting a star 1,110 light-years away — are the biggest exoplanets found to have less density than cotton candy.
Human and animal remains unearthed in Egypt's Nile Delta reveal changing funerary practices over some 600 years, and the evolution of a key site itself.
The FBI said in a statement Wednesday that some ransom notes in Nancy Guthrie's disappearance have been "deemed to be extortion attempts without legitimacy," and other "demands may potentially be legitimate and are still being investigated as such."
Two people in black masks scaled the Empire State Building, scrambling the New York City Police Department. They call themselves "roof-toppers," or stunt climbers, and they unfurled a banner about world peace before one of them got out a ring and proposed. By the time they got down, they were engaged and under arrest. Tom Hanson reports.
More than 1,000 grand jury presentations are under review after charges were dismissed in the "Broadview Six" case due to grand jury abuses and prosecutorial misconduct, Chicago's top federal prosecutor said.
Two people climbed to the top of the Empire State Building Wednesday and unfurled a banner before seemingly getting engaged. CBS News law enforcement contributor Rodney Harrison has more on what repercussions the couple could face.
Two people climbed to the top of the Empire State Building in New York City on Wednesday, unfurling a banner and appearing to get engaged. CBS News' Tom Hanson and Shanelle Kaul have more.
The orbital surgery on the International Space Station returned the Canadian-built robot arm to full health after its "wrist" joint failed last month.
The $30 million salvage operation gets underway as soon as this week with the planned launch of a robotic lifesaver.
The featherweight pair — orbiting a star 1,110 light-years away — are the biggest exoplanets found to have less density than cotton candy.
Euclid is on a mission to chart one-third of the sky in the hopes of shedding light on the enduring mysteries of dark matter and dark energy.
Exactly where the comet 3I/ATLAS came from within the Milky Way remains a mystery.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
High winds and heat are fueling Utah's out-of-control wildfires; Iranian drones target Bahrain after U.S. strikes Iran.
It's been almost a year since deadly floods killed more than 130 people in the Hill Country region of Central Texas. The flooding at Camp Mystic killed 25 campers, two counselors and the camp's executive director. Scott Ruskan, aviation survival technician 2nd class for the U.S. Coast Guard, joined CBS News to remember the tragedy, his first ever mission.
The Food and Drug Administration now allows ZYN nicotine pouches to be marketed as less harmful than cigarettes. Child psychologist Bonnie Halpern-Felsher joins "The Daily Report" to discuss the risks.
The Supreme Court has lifted limits on how much money political parties can spend on congressional campaigns ahead of the midterms. In a 6-3 vote, the justices found the Federal Election Campaign Act violated the First Amendment. CBS News legal contributor Jessica Levinson has more.
Democratic socialists are celebrating another win in a key U.S. congressional primary ahead of the 2026 midterms. CBS News political reporter Zak Hudak has more.