(Episode 550; 19 minutes 46) In his blog recently Chester Elton (co-author of The Carrot Principle) asked when was the last time you received a hand written note of thanks from your boss. We love it when we get one from a friend, but it rarely happens at work.
It's an example of the recognition that we all crave, but don't normally receive. But there's also the danger that your boss can keep telling you you're great and it all starts to appear insincere. How do you get the balance right?
Chester is a recognition consultant (not many of those around), who helps companies improve performance through appreciation techniques. He calls it applying the "Carrot Culture". In this edition of BTalk I ask him if you should adopt a formal recognition program, or should it be more informal and from the heart?
As you'll hear he's an infectious speaker who will make you think hard about the way your company treats its employees. It's worth 20 minutes --- you will be motivated!