Southwest announces when passengers can book assigned seating
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
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Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
A Southwest flight had to quickly abort its landing to avoid a potential collision with a private jet on the runway at Chicago's Midway Airport.
The lawsuit alleges Southwest illegally operated chronically delayed flights and disrupted passengers' travel plans.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Federal officials are investigating after a Southwest Airlines Boeing 737 Max went into a "Dutch roll" on a flight from Phoenix to Oakland.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
If you're thinking of winding down with a cocktail on a flight this holiday season, you may have to pay more if you're flying Southwest.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
A lack of "operational resilience" led carrier to cancel 16,000 flights, carrier's chief operating officer said.
The proposed legislation also includes a limit on fees for baggage and seating.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
With another holiday weekend approaching, Southwest Airlines continued canceling flights Thursday, after scrubbing more than 13,000 since last week's storm.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
"I think people are hesitant in this day and age to kind of lean on a stranger," said Annie Brunner. "In our case, it couldn't have worked out any better."
WCCO's Marielle Mohs caught up with some of the stranded travelers, some who made unexpected life-long friends in the process.
Unlike other airlines who are recovering from the big storm, things for Southwest Airlines have only gotten worse.
With more than 19,000 flights canceled across the country, some travelers are ditching rescheduled flights all together. Some Minnesotans opted for impromptu road trips instead.
With more than 19,000 flights canceled across the country, some travelers are ditching rescheduled flights all together. Some Minnesotans opted for impromptu, road trips instead.
At MSP specifically, 21 of 24 Southwest flights on Tuesday were canceled; the only departure actually scheduled to depart was an evening flight to Chicago Midway.
Minneapolis-St. Paul International Airport is full of travelers who booked with Southwest, but the airline canceled 83% of its flights to and from the airport Monday, and 70% of its flights nationwide.
