
AT&T is giving a $5 credit after service outage. Here's what to know.
AT&T apologized for Thursday's widespread phone network outage and said "potentially impacted customers" will receive a credit.
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AT&T apologized for Thursday's widespread phone network outage and said "potentially impacted customers" will receive a credit.
The holiday gift return season has begun and the window to make returns is getting shorter and shorter.
A major data breach at Comcast-owned Xfinity exposed people's account names, passwords and other personal data.
With Christmas falling on a Monday this year, Sunday deliveries will be limited, making it even more important to meet the deadlines.
In the U.S., consumers are buying about $2 trillion worth of counterfeit products each year.
For customers of SmileDirectClub, they were greeted with a message that they had shut down when logging on to its website.
When, who and how much to tip is becoming more of a question in consumers' minds.
Has your auto insurance gone up a lot more than you expected and you don't know why? One expert says there are several reasons.
Consumers are being warned they're getting shortchanged on some of the most popular products at the grocery store because of "skimpflation."
November 26 is "Secondhand Sunday," which provides an affordable form of holiday shopping.
This holiday season, people in Boston are expected to open their wallets more than other shoppers around the country.
If you tend to carry a balance on your credit cards, an expert told WBZ-TV, don't sign up for a store credit card.
The Better Business Bureau is warning about using devices like Alexa or Siri with caution because asking them to look up a phone number could land you right on a scammer's phone line.
Only after people have bought and opened a package can they see the small print: no purchase is necessary to enter the sweepstakes.
The Better Business Bureau has a warning for college students who are looking for jobs.
A New Hampshire man found out the hard way that his international phone plan does not work on cruise ships.
The Better Business Bureau is issuing a warning about a new online shopping scam on TikTok.
The agency said Tuesday the average is now $3.68 a gallon, which is the same as the national average.
A cyber security expert says unlike Amazon and Ebay, Temu is such a new company there are still a lot of unknowns.
Going to the mechanic can be expensive and often you end up spending more than you planned for regular car maintenance. Here's what you need to know, so you don't overpay.
Some cards exclude places like Walmart, Target, Sam's Club or Costco.
WBZ TV's Courtney Cole reports.
The bill aims to reduce fees retailers pay every time a customer uses a credit card. But those fees fund rewards programs.
Shoppers have complained that many products weren't on sale at all, finding in some cases, the prices were actually raised and then discounted to make it look like you were getting a bargain.
Concert giant promises more transparent pricing for consumers as the Biden administration cracks down on"junk" fees.
Massachusetts Congressman Stephen Lynch is outraged by the attempt to ban foreign students from Harvard.
Berklee College of Music has a history of showing up and showing out at Boston Calling. Now current students are getting their own stage.
Tyler Jacquard of Melrose was arrested for allegedly peering into first floor dorm rooms at Merrimack College in Andover.
Rafael Devers had a career-high eight RBIs, hitting a three-run homer in the sixth inning a grand slam in a 13-run eighth to lead the Boston Red Sox over the Baltimore Orioles 19-5 Friday.
Cleanup is underway in Norwell after Thursday's nor'easter shut down roads and left some backyards looking like lakes.
It is Harvard's second suit against the Trump administration.
Memorial Day Weekend will be mostly cloudy and cool in Boston before the temperature goes up towards the end of the weekend.
Massachusetts Congressman Stephen Lynch is outraged by the attempt to ban foreign students from Harvard.
Heading to Boston Calling 2025 this weekend? Here's everything you need to know about the festival, including the lineup, parking, bag policy and weather!
Boston's Cheers bar will be holding a special tribute next week to honor "Cheers" star George Wendt, who died on Tuesday.
In East Boston, a new facility is offering people help for mental health as soon as they need it.
The ACL surgery has been around for years, but now has been cleared for children as young as 7.
A new study finds many adults are self-diagnosing with ADHD, mainly due to information and misinformation on social media.
Surgeons at Mass Eye and Ear have found a creative way to make their skin cancer patients look good as new.
Is fluoride actually good or bad for you? Dr. Mallika Marshall answers common questions about fluoride.
Enrique Delgado-Garcia was just weeks away from finishing his training at the Massachusetts State Police Academy when he was seriously injured in a boxing exercise and died.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A couple was days from being evicted from their home after the bank foreclosed on it. One call changed everything.
An investigation by the I-Team revealed that nonprofit hospitals in Massachusetts aren't helping patients entitled to financial assistance.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
The Republican tax cut bill making its way through Congress could include a large tax break for many people in Massachusetts.
Massachusetts Gov. Healey's administration has created an online dashboard of federal funding cuts affecting state programs.
Inflation and unemployment in Massachusetts are running ahead of national levels. So who's to blame?
Massachusetts Gov. Maura Healey has been making the rounds of national TV talk shows. Is she planning a run for president?
Polls agree that President Trump's job approval has taken a hit lately. Can he afford to ignore them?
A New Hampshire town's attempt to force a bakery to remove or alter its pastry painting is unconstitutional, a judge ruled.
A Chatham, Massachusetts restaurant has been voted the best in the country for waterfront dining.
Joann is closing more fabric stores in Massachusetts and New Hampshire as the retailer winds down operations.
Bertucci's has closed four restaurants in Massachusetts as it files for bankruptcy for the third time since 2018.
The Easter Sunday holiday means some grocery stores and retailers are closed today in Massachusetts, while others are open.
Chef Will Gilson joins Rachel Holt in the Test Kitchen for a lesson on making rotisserie-style chicken at home.
Mason & Hamlin has been manufacturing some of the world's most recognized pianos for more than 100 years.
The Providence Athenaeum is a living history with a collection of rare books and artifacts.
Harold Burnham has made a name for himself as a boat designer, shipwright, sail maker and historian.
Known by many as the oldest outdoor antiques flea market in America, Brimfield is the ultimate destination for antique lovers.
Rafael Devers had a career-high eight RBIs, hitting a three-run homer in the sixth inning a grand slam in a 13-run eighth to lead the Boston Red Sox over the Baltimore Orioles 19-5 Friday.
Red Sox third baseman Alex Bregman had to leave Friday afternoon's game against the Baltimore Orioles in the fifth inning with a leg injury.
Ahead of Friday's afternoon game at Fenway Park, Red Sox reliever Liam Hendriks spoke out against online commenters who sent him and his wife death threats after Wednesday night's loss.
The Boston Bruins should have a new head coach in the near future.
The New England Patriots had a busy day on Thursday, as players took part in a community event highlighting mental health after their OTA practice.
Police officers and a K9 named Meatball helped track down a missing boy in Merrimac, Massachusetts.
A unique home in Boston that went viral because the owner discovered it had once been cut in half is now for sale.
The New England Aquarium says there was an "extremely unusual sighting" of right whales in the Bahamas.
Crews snapped a photo of a rare weather phenomenon known as a "snow devil" on New Hampshire's Mount Washington.
Video captured what it looks like for Mount Washington crews to do their jobs in the face of 100 mph winds.