Southwest Apologizes To Top-Tier Customers For Boarding Fail
The airline said Wednesday it partially fixed the computer problem but was still working to make things right and find the cause of the glitch.
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The airline said Wednesday it partially fixed the computer problem but was still working to make things right and find the cause of the glitch.
The internet is going crazy over a Southwest Airlines employee who went above and beyond to help a woman she never met before.
If you're quick you can snatch up the deal of a lifetime from Southwest Airlines to see the upcoming solar eclipse.
Southwest Airlines is reporting a second-quarter net income of $746 million. The Dallas company's earnings were 4 cents better per-share than industry analysts had expected.
Dallas Love Field tweeted the good news late Tuesday afternoon.
As members of the Texas Legislature continue to debate the so-called 'bathroom bill,' a collection of Dallas business leaders have sent a letter to express their concerns about the measure.
Two men were arrested Tuesday following a fist fight on a Southwest Airlines flight.
Southwest Airlines Co. says it will drop flights to two Cuban destinations, citing its struggles to attract passengers and a tougher U.S. stance toward the island nation.
Authorities say a Southwest Airlines flight was diverted after a passenger became disruptive and attempted to open an exterior door while the plane was in the air.
Louis "Lou" Freeman was the Dallas based airline's first African American pilot, and he's retiring today after 37 years.
Southwest Airlines said the passenger "who appeared to be intoxicated" was asked to deplane flight 3630 on Monday before departing Las Vegas.
Two people were injured in separate incidents on a Southwest Airlines flight from Raleigh-Durham to Houston Thursday morning.
One man was arrested and another was hurt after a fistfight on a Southwest Airlines flight from Dallas to California Sunday morning.
Southwest Airlines is rolling out a new reservation system that it hopes will make things even easier for its users.
Southwest Airlines said that it plans to stop overbooking flights, an industry practice implicated in an ugly incident on a United Airlines flight that damaged that carrier's reputation with the flying public.
Southwest Airlines on Thursday reported a first-quarter earnings drop of 32 percent as it flew more passengers but took in less revenue on average from each one. Rising costs for fuel and labor weighed on the airline.
The TSA said the firearm was loaded with six bullets.
Southwest Airlines has filed a federal complaint alleging union leaders told mechanics to decline to work overtime, a move the carrier says has harmed operations and driven up costs.
Southwest Airlines has filed a federal complaint alleging that union leaders told mechanics to decline overtime work, a move that the carrier said has harmed operations and driven up costs.
A Southwest Airlines jet and a plane from Frontier Airlines clipped wings Thursday night at Sky Harbor Airport in Phoenix.
A federal appeals court is upholding a ruling that will let Delta Air Lines stay at Dallas Love Field Airport, at least temporarily, over the objections of Southwest Airlines.
Southwest Airlines says travel demand has picked up and the long decline in average fares could be ending soon.
Southwest Airlines Co. (LUV) on Thursday reported fourth-quarter earnings of $522 million. On a per-share basis, the Dallas-based company said it had profit of 84 cents. Earnings, adjusted for non-recurring gains, came to 74 cents per share.
Southwest Airlines Co. is making changes in the front office that could offer clues as to who will eventually succeed Gary Kelly as CEO and chairman.
A flight travelling from San Antonio to Orlando had to be diverted after a pressurization issue developed during the trip.
The U.S. government has expanded a sweeping pause on legal immigration applications to include those filed by people from an additional 20 countries, a U.S. official told CBS News.
The Navajo Nation said dozens of Native Americans have been questioned or detained by ICE agents, even though Indigenous people can't be deported.
Work will begin soon on a 20-year master plan that aims to maintain the ease of access, while preparing for passenger traffic at Love Field to jump from about 18 million passengers a year to some 24 million in the next decade.
Myles Jack has been charged with deadly conduct — discharging a firearm and discharge of firearm in certain municipalities.
The suspect in the Brown University mass shooting has been found dead in a storage unit in Salem, New Hampshire.
The U.S. government has expanded a sweeping pause on legal immigration applications to include those filed by people from an additional 20 countries, a U.S. official told CBS News.
The Navajo Nation said dozens of Native Americans have been questioned or detained by ICE agents, even though Indigenous people can't be deported.
Work will begin soon on a 20-year master plan that aims to maintain the ease of access, while preparing for passenger traffic at Love Field to jump from about 18 million passengers a year to some 24 million in the next decade.
Myles Jack has been charged with deadly conduct — discharging a firearm and discharge of firearm in certain municipalities.
The suspect in the Brown University mass shooting has been found dead in a storage unit in Salem, New Hampshire.
A North Texas couple tracked their stolen airport luggage across Dallas using an AirTag — only to learn police couldn't act on the data alone.
Nearly every day, hundreds of thousands of Texas students board a school bus.
Outdoor sirens are meant to warn Texans of tornadoes and floods. This summer's deadly flooding in Kerr County exposed how vulnerable many communities are, with sirens broken, outdated or missing.
It took Azellia Thompkins nearly a year to watch the video of her attempted suicide in the Scurry County jail. Now, she's hoping others will watch it.
The average wait for a bed in a maximum-security psychiatric facility in Texas is over eight months.
The U.S. government has expanded a sweeping pause on legal immigration applications to include those filed by people from an additional 20 countries, a U.S. official told CBS News.
TikTok's China-based parent company ByteDance must sever ties with TikTok or lose access to U.S. app stores and web-hosting services
White House press secretary Karoline Leavitt said the Kennedy Center's Board of Trustees voted unanimously to change its name.
Democrats on the House Oversight Committee have released a new batch of 68 photos obtained from Jeffrey Epstein's estate. Follow live updates here.
President Trump's speech Wednesday night looked back on his first year and ahead to the next three. He touted new military bonuses, his tariffs and economic policies in a brief address.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Discount store chain Target says it's joining rival Walmart and a number of other prominent American brands in scaling back corporate diversity, equity and inclusion initiatives.
It's the Christmas surprise that no one wants to unwrap: a heart attack, and it happens more often than you may realize.
"I don't know how I'm going to pay for this," said one person with an Affordable Care Act plan that will cost her $1,100 a month starting in January.
An investigation into the case of a Michigan man who contracted rabies after an organ transplant provided more details on the infection's origin.
The holiday season can mean festive lights, shopping for your children's gifts, and more time using technology.
A group of North Texas women has been working hard to preserve a style of dancing that had its heyday in the early part of the 20th century.
After years in the making, Texas Instruments' semiconductor factory in Sherman has officially begun production.
Smith and other Main Street businesses complained to Frisco about the impact on business.
Rodeo Dallas, a popular but controversial Deep Ellum nightclub, is getting back in the saddle. In Uptown.
"This is a Texas-sized investment in the future of our great state," Texas Gov. Greg Abbott said in a statement.
American Airlines has announced plans to cut management and support roles, mainly at its headquarters in North Texas.
FIFA slashed the price of some World Cup tickets following a worldwide backlash, with some final seats available for $60.
Cooper Flagg scored the most points by an 18-year-old in NBA history, but he couldn't enjoy the accomplishment because it came in a loss.
Mikko Rantanen, Matt Duchene and Wyatt Johnston had a goal and an assist each and Casey DeSmith tied a Dallas record with his 11th consecutive game earning points as the Stars rallied past the Los Angeles Kings 4-1 on Monday night.
Dak Prescott stared blankly for several seconds when the star quarterback was asked what the goal would be for the Dallas Cowboys over the final three games with their playoff hopes all but gone.
Scottie Scheffler topped the ballot against Rory McIlroy, Tommy Fleetwood and Ben Griffin, though the PGA Tour did not release what percentage of the votes Scheffler received.
The Oscars ceremony is moving to YouTube starting in 2029, the Academy of Motion Picture Arts and Sciences announced on Wednesday.
It's history in the baking.
Nick Reiner, a son of director Rob Reiner and his wife Michele, has been arrested on murder charges following their deaths, police said.
Rob Reiner was the son of a comedy giant who became one himself with movies such as "The Princess Bride," "When Harry Met Sally…" and "This is Spinal Tap."
Nick Reiner, son of Hollywood director and actor Rob Reiner and his wife, Michele, has been charged with two counts of first-degree murder in their deaths.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
