Instacart to end AI price tests for retailers following investigation
Instacart had drawn criticism for testing an AI-based system that enabled retailers to charge different prices for the same grocery items.
Watch CBS News
Instacart had drawn criticism for testing an AI-based system that enabled retailers to charge different prices for the same grocery items.
Instacart says its ending its controversial system of using AI price tests for retailers. Earlier this month, an investigation by Consumer Reports and progressive think tank Groundwork Collaborative found that Instacart's algorithmic pricing charged various prices for the same item from the same store. Jo Ling Kent reports.
Instacart has agreed to refund $60 million to customers to settle allegations that the grocery shopping service engaged in deceptive marketing and billing practices, the Federal Trade Commission said Thursday. CBS News reporter Karen Hua has more.
Instacart's "unlawful tactics" hurt shoppers and raised the cost of groceries, according to the FTC.
Shoppers may be unaware they're paying as much as 23% more than others for the same grocery items on Instacart, a new analysis says.
The popular app Instacart charged customers different prices on the same items bought from the same stores, an investigation from Consumer Reports and progressive think tank Groundwork Collaborative found. Instacart responded, saying, "These tests are not dynamic pricing. Prices never change in real time," adding, "retailers have long tested prices in their physical stores," and saying that 10 retail partners do so in the app. Jo Ling Kent has more.
Police said no charges have been filed related to the incident.
San Francisco-based grocery delivery company Instacart made its Nasdaq debut on Tuesday, closing at about a 12% gain. Natalie Lung, a technology reporter for Bloomberg, joins CBS News to discuss Instacart's transition to a public company.
It's not clear what specific goals President Trump wants to accomplish in his meeting with the Chinese leader.
A federal judge signaled he is skeptical of President Trump's ban on CNN, MS NOW and Politico from White House grounds.
Neria Leiter, the son of Israel's ambassador to the U.S., Yechiel Leiter, was seriously injured in a car-ramming attack in the West Bank.
U.S. and Iranian delegations met on the sidelines of the U.N. General Assembly, rekindling diplomacy amid Trump's threat to "annihilate" the regime.
Hurricane Polo intensified rapidly in the Pacific off the southwestern Mexican coast, growing into a Category 5 storm before weakening slightly to a Category 4. Here's the latest on its path.
Harvey Weinstein, the disgraced movie mogul, was sentenced to 15 years in prison Wednesday morning for sexually assaulting Miriam Haley at his Manhattan apartment in 2006.
Raising payroll taxes enough to stabilize Social Security could add thousands of dollars in annual costs, according to one analysis.
In the latest episode of "Healthful," Dr. Jocelyn Wittstein, an orthopedic surgeon at Duke University School of Medicine, discusses what women should know about protecting their bones.
Nolo is expected to become a hurricane sometime Thursday, and could become a major hurricane by the weekend as it approaches Hawaii's Big Island.
An Iowa judge sided with pollster J. Ann Selzer and The Des Moines Register, saying that allowing the lawsuit and its "faulty" claims to proceed could "discourage others from reporting on and debating public affairs."
A Tennessee judge granted Dolly Parton's estate a temporary restraining order Wednesday against the late singer's nephew Bryan Seaver and his private security company.
Nolo is expected to become a hurricane sometime Thursday, and could become a major hurricane by the weekend as it approaches Hawaii's Big Island.
It's not clear what specific goals President Trump wants to accomplish in his meeting with the Chinese leader.
A federal judge signaled he is skeptical of President Trump's ban on CNN, MS NOW and Politico from White House grounds.
The price hikes for new subscribers are effective immediately. Existing subscribers' plans will go up next month.
Raising payroll taxes enough to stabilize Social Security could add thousands of dollars in annual costs, according to one analysis.
As rates climb, more buyers are seeking riskier adjustable-rate mortgages, according to the Mortgage Bankers Association.
Meta's new AI tool now ranks at the top of the App Store. Some retail experts see a "natural evolution from search."
One of Silicon Valley's most prominent venture investors is gearing its new tech academy toward aspiring entrepreneurs focused on building AI.
An Iowa judge sided with pollster J. Ann Selzer and The Des Moines Register, saying that allowing the lawsuit and its "faulty" claims to proceed could "discourage others from reporting on and debating public affairs."
It's not clear what specific goals President Trump wants to accomplish in his meeting with the Chinese leader.
A notorious cybercriminal group claims it breached the FBI on Monday and stole data about personnel and FBI applicants.
A federal judge signaled he is skeptical of President Trump's ban on CNN, MS NOW and Politico from White House grounds.
Some Trump-aligned candidates are calling for an end to the Iran war, even as Trump stands by his Iran strategy and has suggested escalation is possible.
In the latest episode of "Healthful," Dr. Jocelyn Wittstein, an orthopedic surgeon at Duke University School of Medicine, discusses what women should know about protecting their bones.
New research highlights common themes shared by people who found reasons to keep living through dark times.
Illinois Gov. JB Pritzker revealed to "CBS Mornings" that for the last two years he has been using a GLP-1 medication to lose weight.
As knowledge about genetics advances, some doctors say cancers should be defined by their mutations, not the tissues where they manifest.
Lisa Fasone's first pregnancy went smoothly. Then a rare health condition put her dreams of a second child on hold.
Neria Leiter, the son of Israel's ambassador to the U.S., Yechiel Leiter, was seriously injured in a car-ramming attack in the West Bank.
Prosecutors said they opened a probe into criminal negligence, accusing local officials of failing to control bear numbers.
Researchers project nearly half a million more heat-related deaths from June 2026 to February 2027 compared with a typical year, as a result of El Niño.
Min Zin, a Myanmar scholar, has been held for more than 100 days at what human rights groups say is a "black site" in China.
U.S. and Iranian delegations met on the sidelines of the U.N. General Assembly, rekindling diplomacy amid Trump's threat to "annihilate" the regime.
A Tennessee judge granted Dolly Parton's estate a temporary restraining order Wednesday against the late singer's nephew Bryan Seaver and his private security company.
Members of Dolly Parton's family and team appear to be feuding over her estate. CBS News' Shanelle Kaul explains.
The price hikes for new subscribers are effective immediately. Existing subscribers' plans will go up next month.
Zibby Owens sits down with "CBS Mornings" to discuss her new book "Between Chapters: How I Started Over, Took Some Chances, and Found the Plot ."
"Lioness" actor Michael Kelly sits down with "CBS Mornings" to discuss the season 3 finale of the popular series.
OpenAI CEO Sam Altman and Anthropic CEO Dario Amodei are among the artificial intelligence executives briefing the U.N. Security Council amid warnings about AI's possible threat to humanity. Fortune magazine reporter Eva Roytburg joins CBS News to discuss.
Meta's smart glasses have sparked privacy concerns with some users recording people without their knowledge or consent. Now, the company is expected to launch a new pair of spectacles addressing those worries. Mashable tech editor Tim Werth joins CBS News with more.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
President Trump has downplayed the threat posed by artificial intelligence amid growing calls for AI regulation. MIT professor and artificial intelligence expert Max Tegmark weighs in on Mr. Trump's planned meeting with China's Xi Jinping.
Experts are worried about the dangers of "swarms" of AI models coming together to accomplish a complex task for nefarious reasons. CBS News' Megan Cerullo breaks down what this means.
Neuroscientists at Stanford University successfully grew human brain tissue inside mice in the hopes of further enabling the development of treatments for brain disorders. Stanford Medicine professor of psychiatry and behavioral sciences Dr. Sergiu Pasca, who led the study, joins CBS News to break down the findings.
Scientists have discovered a new species of wild cat for the first time in more than a century, a Bolivian researcher says.
The footage shows a female humpback whale staying close to the dead calf as it lies motionless on the seafloor, touching it with its head and fin.
Archaeologists say they've discovered the remains of a likely ancient Egyptian warhorse given an honorific burial more than 3,000 years ago.
Artificial intelligence technology is developing at an "exponential" rate, Anthropic CEO Dario Amodei told CBS News, calling the situation a "warning sign" for the industry that requires serious safeguards.
Members of Dolly Parton's family and team appear to be feuding over her estate. CBS News' Shanelle Kaul explains.
Boise police have identified a man known as the "Unknown Wanderer" who was found dead in a church in 1982, and revealed a possible link to the Chicago Tylenol murders.
The notorious hacking group ShinyHunters claims it breached the FBI's job website. CBS News' Anna Schecter has more.
Some Republican senators want an investigation into the business dealings of both Donald Trump Jr. and Hunter Biden. CBS News' Nancy Cordes explains why.
An attorney for the family of Mississippi teen Nolan Wells is calling for the Department of Justice to step in after a grand jury declined to charge anyone in his drowning death. CBS News' Skyler Henry reports.
Scientists have discovered a crater on the moon that's bigger than the Roman Colosseum, the result of a powerful impact two years ago.
NASA's Roman Space Telescope launched shortly after daybreak from Kennedy Space Center and blazed toward an observation point 1 million miles away.
The $4.3 billion telescope is expected to discover tens of thousands of exoplanets while probing the nature of mysterious dark matter and energy.
President Trump plans to award the Congressional Space Medal of Honor to the crew of NASA's Artemis II mission in a ceremony Aug. 28.
The mission to save NASA's sinking space telescope has been called off, dooming the telescope to a fiery reentry later this year.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dolly Parton, the country music legend who became a feminist icon, has died at the age of 80. Here is a look back at her life in pictures.
Sylvie Cachay was found dead in an overflowing bathtub at the exclusive Soho House in New York City on Dec. 9, 2010. A water leak at the hotel gave away a timeline that may have revealed her killer.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
Patrick Clancy wrestles with grief and shares memories of his children in his first interview since his ex-wife Lindsay Clancy's murder trial ended without a verdict.
About half of women over the age of 50 experience bone density loss, but most don't even know they have a problem. That's why Dr. Jocelyn Wittstein calls it a "silent disease." Dr. Wittstein has been at the forefront of understanding how joint pain and joint health evolve over a woman's lifetime. She tells Norah how you can reverse bone loss and what impact hormones have on bone density.
President Trump and Chinese President Xi Jinping met in Washington, D.C., amid tensions over Iran, the global energy supply, trade, Taiwan and artificial intelligence. CBS News correspondent Natalie Brand reports.
Six Flags is facing three new lawsuits alleging a roller coaster at its Magic Mountain amusement park in Southern California left more than 100 riders with brain injuries. CBS News national correspondent Carter Evans has the latest.
The National Weather Service is officially warning of a nor'easter storm this weekend, from a system that already hit parts of the mid-Atlantic on Wednesday. CBS New York chief weathercaster Lonnie Quinn has the latest forecast.