American Airlines apologizes to passengers as winter storm strands thousands
American Airlines Chief Customer Officer has issued an apology to the thousands of passengers impacted by the winter storm.
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American Airlines Chief Customer Officer has issued an apology to the thousands of passengers impacted by the winter storm.
More than 1,100 flights into or out of DFW ahead of Saturday had already been canceled.
The airline said the moves are designed to improve the passenger experience at the carrier's largest hub.
Members of the carrier's AAdvantage loyalty program no longer earn miles or status points when purchasing a basic ticket.
The FAA expects to see more than 52,000 flights nationwide on Tuesday, with hundreds of them departing from DFW airport.
American Airlines said five people were hospitalized "out of an abundance of caution" after their flight crew reported "an odor" on board.
DFW, Love Field airports could lose a combined 200 flights per day by next week.
American Airlines has announced plans to cut management and support roles, mainly at its headquarters in North Texas.
Flight operations across North Texas are back on track after a chaotic weekend of delays, but travelers are still asking one big question: could it happen again?
A flight attendant accused of secretly filming young girls in airplane lavatories has been sentenced to just under 20 years in prison.
Hopefully, we'll get to enjoy the much-anticipated Paige Bueckers and Caitlin Clark matchup this time around.
He initially denied having any involvement in her disappearance, but later admitted that he "snapped" when she threatened to call police.
An American Airlines flight landed at North Carolina's Raleigh-Durham International Airport Sunday night after hitting turbulence in the air, officials said.
U.S. airlines, including United Airlines and American Airlines, are suspending flights to parts of the Middle East amid the conflict between Israel and Iran.
American Airlines Flight 780 left Philadelphia International Airport on Monday en route to Naples, Italy, but it was diverted before reaching its destination.
Investigators say when they looked at the plane's engine, some parts were loose and appeared to be installed incorrectly, with one "allowing fuel to leak from the fitting."
The airport is projected to handle 100 million passengers by the end of this decade.
One passenger said takeoff was fine, but once the plane was in the air, an engine was making a loud noise.
CBS News Texas' Bo Evans spoke with a passenger after the flight finally arrived to Dallas-Fort Worth International Airport.
Former American Airlines flight attendant Estes Carter Thompson III faces decades in prison.
Two Italian military fighter jets flanked American Airlines Flight 292 as it arrived but the Federal Aviation Administration did not elaborate on what was the security issue aboard the plane.
The reunion has been nearly three years in the making.
The Dallas Mavericks Head Coach Jason Kidd set the tone at the American Airlines Center Wednesday night.
We are learning more about some of the 67 victims aboard the American Eagle plane and Black Hawk helicopter that collided near Washington, D.C.
Jacob Posner is no hoopster, but he's admired Luka Doncic's game so much that he's banking a shot at the Dallas Maverick's owner and management.
Texas Agriculture Commissioner Sid Miller dismissed Governor Greg Abbott's endorsement of his Republican challenger, Nate Sheets.
Democrat Taylor Rehmet beat Republican Leigh Wambsganss in the special runoff election for the open state Senate District 9 seat.
San Antonio's second-year guard posts a career night — 40‑12‑12 — joining David Robinson in franchise history as the Spurs roll 138–125.
Connor Hilton, 17, said that after taking Accutane, a prescribed acne medication, he began to have suicidal and homicidal thoughts – thoughts that, his defense argued, led him to shoot two friends in the head at his Friendswood, Texas, home. Prosecutors weren't convinced.
Terrance Gore, a former outfielder and three-time World Series champion known for his blazing speed on the base paths, has died at 34 years old, according to Major League Baseball officials.
Texas Agriculture Commissioner Sid Miller dismissed Governor Greg Abbott's endorsement of his Republican challenger, Nate Sheets.
Democrat Taylor Rehmet beat Republican Leigh Wambsganss in the special runoff election for the open state Senate District 9 seat.
San Antonio's second-year guard posts a career night — 40‑12‑12 — joining David Robinson in franchise history as the Spurs roll 138–125.
Connor Hilton, 17, said that after taking Accutane, a prescribed acne medication, he began to have suicidal and homicidal thoughts – thoughts that, his defense argued, led him to shoot two friends in the head at his Friendswood, Texas, home. Prosecutors weren't convinced.
Terrance Gore, a former outfielder and three-time World Series champion known for his blazing speed on the base paths, has died at 34 years old, according to Major League Baseball officials.
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
A CBS News Texas investigation found those daily meals no longer being delivered to schools, despite the nonprofit's claims to the contrary.
It once fed thousands of kids. So, how did a Dallas non-profit's core mission fall apart? CBS News Texas investigates.
Texas Agriculture Commissioner Sid Miller dismissed Governor Greg Abbott's endorsement of his Republican challenger, Nate Sheets.
Democrat Taylor Rehmet beat Republican Leigh Wambsganss in the special runoff election for the open state Senate District 9 seat.
Skier Chris Lillis said he was "heartbroken about what's happened in the United States," while skater Amber Glenn said she "will not just be quiet."
President Trump late Friday addressed a video posted to his social media account that included a racist depiction of Barack and Michelle Obama as apes, telling reporters he didn't see the part that showed the former president and first lady.
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
U.S. life expectancy rose to 79 years in 2024 - the highest mark in American history. But the U.S. still ranks below dozens of other countries.
Weather-related closures left Carter BloodCare 4,000 units of blood and blood components short of what it needs.
The state of Texas is investing $50 million in research on psychedelic therapies.
Walk with a Doc invites community members to join low-pressure group walks led by physicians.
The largest nurses strike ever in New York City is underway as thousands of NYSNA members walk off their jobs at major hospitals.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Salad and Go, a drive-thru salad chain, said on Wednesday that it will close all remaining Texas and Oklahoma stores.
Terrance Gore, a former outfielder and three-time World Series champion known for his blazing speed on the base paths, has died at 34 years old, according to Major League Baseball officials.
Bad Bunny is set to take the stage at halftime for the 2026 Super Bowl. Here's who else is performing at Super Bowl 60.
The U.S. women's hockey team eased to a 5-0 win over Finland on Saturday afternoon.
Skier Chris Lillis said he was "heartbroken about what's happened in the United States," while skater Amber Glenn said she "will not just be quiet."
With Bad Bunny headlining a historic Super Bowl halftime show, we highlight some of his most impactful lyrics in Spanish and English.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny is set to take the stage at halftime for the 2026 Super Bowl. Here's who else is performing at Super Bowl 60.
Lead singer and frontman Dee Snider said he suffers from degenerative arthritis and has had several surgeries over the years.
With Bad Bunny headlining a historic Super Bowl halftime show, we highlight some of his most impactful lyrics in Spanish and English.
Spanish figure skater Tomas-Llorenc Guarino Sabate secured the rights to perform his Minions-themed program at the Milan Cortina Games hours before he was set to skate.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
