Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
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Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Under a 2023 settlement reached by the Biden administration, Southwest agreed to a $140 million civil penalty after the company canceled thousands of flights during a winter storm in 2022.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
Passengers complain that carriers often increase the points needed to get a free flight or limit the number of seats that can be earned.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
The Federal Aviation Administration is investigating a Southwest Airlines passenger flight that plunged within several hundred feet of the ocean off Hawaii in April.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
A lack of "operational resilience" led carrier to cancel 16,000 flights, carrier's chief operating officer said.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
A pilot with the carrier alleges she was retaliated against after accusing a coworker of sexual misconduct.
Many people traveling through Denver International Airport Monday struggled to get to their destinations after a long and frustrating weekend of flight cancellations and delays.
Most foot traffic at Denver International Airport Sunday morning was moving smoothly.
On Tuesday, a Denver judge dismissed a murder case centered around the 1998 death of a 4-month-old child.
Deputies in Adams County shot a man with a firearm during an investigation into a stabbing early Tuesday morning.
Defense Secretary Pete Hegseth said U.S. service members will no longer be required to get annual flu shots.
The Justice Department is investigating the Southern Poverty Law Center in connection with a now-defunct program that used paid informants to infiltrate extremist groups.
Warsh, nominated by President Trump to replace Fed Chair Jerome Powell, also said he'll work with the White House on some matters.
On Tuesday, a Denver judge dismissed a murder case centered around the 1998 death of a 4-month-old child.
Deputies in Adams County shot a man with a firearm during an investigation into a stabbing early Tuesday morning.
A Denver resident's permitting problems helped forge a partnership between the City of Denver and an AI software company.
A dry, warm spring is pushing road construction season into high gear across Colorado's high country, and if you're heading into Summit County, you're going to notice it quickly.
Seventy years ago, a housing developer looked at an empty stretch of land north of Denver and saw the future. What Sam Hoffman built there became the city of Thornton — and a free public exhibit is now telling that story.
Adams County Sheriff's deputies shot a suspect during a stabbing investigation early Tuesday morning.
Watch Alex Lehnert's forecast
Denver Public Schools hears public comment on a proposed mill levy increase to increase homeowners' taxes by $71/year.
The Chimney Hollow Reservoir near Loveland will be filled with water after uranium was found at the site.
A final decision is expected on the fracking location near Aurora Reservoir.
Some robots ran the Beijing half-marathon autonomously, while others were controlled remotely, all competing on a parallel course to avoid collisions with human athletes.
Logan O'Connor scored for the first time in more than a year, Scott Wedgewood stopped 24 shots in his first Stanley Cup playoffs start and the top-seeded Colorado Avalanche beat the Los Angeles Kings 2-1 in Game 1 on Sunday.
Kroenke Sports and Entertainment announced they have contracted a team to broadcast its games in Spanish for the playoffs.
It's been a complete season of dominance for the Colorado Avalanche heading into the Stanley Cup playoffs.
The Denver Nuggets will play a regular-season game in Mexico next season. It will be against the Indiana Pacers on Nov. 7 at the Arena CDMX in Mexico City.
Defense Secretary Pete Hegseth said U.S. service members will no longer be required to get annual flu shots.
The Justice Department is investigating the Southern Poverty Law Center in connection with a now-defunct program that used paid informants to infiltrate extremist groups.
Warsh, nominated by President Trump to replace Fed Chair Jerome Powell, also said he'll work with the White House on some matters.
"This experiment's never been run before on another world," said Amy Williams, an astrobiologist working on the Curiosity mission.
Apple CEO Tim Cook will step down in August and become executive chairman of Apple's board.
Defense Secretary Pete Hegseth said U.S. service members will no longer be required to get annual flu shots.
The Justice Department is investigating the Southern Poverty Law Center in connection with a now-defunct program that used paid informants to infiltrate extremist groups.
Warsh, nominated by President Trump to replace Fed Chair Jerome Powell, also said he'll work with the White House on some matters.
President Trump is fighting to reshape the Federal Reserve by replacing Chair Jerome Powell with Kevin Warsh — but if the Senate doesn't confirm Warsh by next month, it's not clear who will run the nation's central bank.
After KFF Health News reported that the Trump administration is seeking federal workers' medical records, Democratic lawmakers are insisting that the Office of Personnel Management drop its request.
Work requirements will encourage people who are able to work to seek and maintain jobs, proponents say. But researchers haven't found that they lower the unemployment rate.
Former Trump Surgeon General Dr. Jerome Adams described Dr. Erica Schwartz as a "home run pick."
Health Secretary Robert F. Kennedy Jr. testified before the House Ways and Means Committee on Thursday, kicking off an expected sprint of seven budget hearings he'll attend over the next week.
CBS News reported Wednesday that Dr. Erica Schwartz was emerging as the president's top pick for the role.
Ibogaine is used in Mexico and the Caribbean to treat depression, anxiety, addiction and brain trauma.
Warsh, nominated by President Trump to replace Fed Chair Jerome Powell, also said he'll work with the White House on some matters.
President Trump is fighting to reshape the Federal Reserve by replacing Chair Jerome Powell with Kevin Warsh — but if the Senate doesn't confirm Warsh by next month, it's not clear who will run the nation's central bank.
Apple CEO Tim Cook will step down in August and become executive chairman of Apple's board.
Some U.S. importers reported problems filing tariff refund claims after Customs and Border Patrol launched its dedicated portal on Monday.
It's been nearly a year since one Colorado couple's life was turned upside down in what should've been a rewarding construction project at their Northglenn home.
When the Orion spacecraft lifted off April 1, four astronauts were aboard -- but for the families of dozens of workers who died before the launch, the mission carried something else: the weight of those who would never see it fly.
A single malfunctioning piece of new equipment triggered a recent, sweeping power outage at Denver International Airport — an incident that stranded passengers in elevators and delayed nearly 500 flights.
Anticipating a challenging summer wildfire season, forecasters with Colorado's Division of Fire Prevention and Control are preparing to rely heavily on a pair of state-owned aircraft-both to detect fires early and to assist in fighting them once they ignite.
CBS Colorado is investigating a trucking company involved in a crash at a gas station in the southern part of the Denver metro area last month.
A Denver jury has found activist Regan Benson, a frequent critic of police, guilty of "doxing" a Denver police commander during a livestream last September, in what appears to be the first conviction under Colorado's anti-doxing law.