Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
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Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Under a 2023 settlement reached by the Biden administration, Southwest agreed to a $140 million civil penalty after the company canceled thousands of flights during a winter storm in 2022.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
Passengers complain that carriers often increase the points needed to get a free flight or limit the number of seats that can be earned.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
The Federal Aviation Administration is investigating a Southwest Airlines passenger flight that plunged within several hundred feet of the ocean off Hawaii in April.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Mary MacCarthy said she was questioned by police about human trafficking while traveling with her biracial daughter after a Southwest Airlines employee reported them as suspicious.
A lack of "operational resilience" led carrier to cancel 16,000 flights, carrier's chief operating officer said.
The proposed legislation also includes a limit on fees for baggage and seating.
The company has completed 95% of reimbursements, its CEO said Thursday.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
A pilot with the carrier alleges she was retaliated against after accusing a coworker of sexual misconduct.
Many people traveling through Denver International Airport Monday struggled to get to their destinations after a long and frustrating weekend of flight cancellations and delays.
Most foot traffic at Denver International Airport Sunday morning was moving smoothly.
The state Senate passed a bill Friday regulating copycat versions of popular weight loss drugs like Ozempic and Wegovy.
The Artemis II mission is putting a spotlight on the aerospace industry in the United States, and Colorado is certainly one of the epicenters of that still-growing sector.
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
Snow and cold are not what people along the Front Range are used to this year.
President Trump has lobbed insults at Pope Leo XIV in response to his criticisms of the war in Iran, marking an unusually pronounced rupture between the leaders of the world's most powerful country and the world's largest Christian denomination.
The state Senate passed a bill Friday regulating copycat versions of popular weight loss drugs like Ozempic and Wegovy.
The Artemis II mission is putting a spotlight on the aerospace industry in the United States, and Colorado is certainly one of the epicenters of that still-growing sector.
Snow and cold are not what people along the Front Range are used to this year.
The Denver Center for the Performing Arts has continued its mission of providing access to the arts to young individuals during its recent visit by Alicia Keys' "Hell's Kitchen."
A difference of one vote has triggered a Colorado-mandated recount in the mayoral election for the Town of Nederland.
A nonprofit run by the Better Business Bureau is helping a Colorado family build back what they lost when a construction company didn't follow through on a job.
An international friendly match took place between United States and Japan at Dick's Sporting Goods Park on Friday night in Commerce City.
James Agnew told investigators he committed the crime in order to spend that man's Social Security money.
The beer company is called Chilly Ones and hockey star Nathan MacKinnon is their brand ambassador.
One Colorado lawmaker thinks a solution to the teachers strike in the Sheridan School District is to consider merging it with Denver Public Schools.
It's been a complete season of dominance for the Colorado Avalanche heading into the Stanley Cup playoffs.
The Denver Nuggets will play a regular-season game in Mexico next season. It will be against the Indiana Pacers on Nov. 7 at the Arena CDMX in Mexico City.
Damon Jones was among dozens of people, including alleged mafia figures and athletes, charged last year in connection with a pair of gambling schemes.
FIFA President Gianni Infantino reiterated his stance Wednesday that Iran will participate in the World Cup "for sure" despite its war with the U.S.
The Denver Nuggets have released their schedule for their postseason matchup against the Minnesota Timberwolves. The NBA Playoffs first-round series features the Nuggets, the No. 3 seed, and the Wolves, the No. 6 seed.
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
President Trump has lobbed insults at Pope Leo XIV in response to his criticisms of the war in Iran, marking an unusually pronounced rupture between the leaders of the world's most powerful country and the world's largest Christian denomination.
The disappearances and deaths of 10 government workers tied to nuclear or space technology have sparked speculation online. President Trump said the cases are "hopefully, coincidence."
President Trump spoke with CBS News Friday in a new telephone interview.
Prices dropped after Iran's foreign minister said the Strait of Hormuz is "completely open" for the remainder of the Israel-Lebanon ceasefire.
The state Senate passed a bill Friday regulating copycat versions of popular weight loss drugs like Ozempic and Wegovy.
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
President Trump has lobbed insults at Pope Leo XIV in response to his criticisms of the war in Iran, marking an unusually pronounced rupture between the leaders of the world's most powerful country and the world's largest Christian denomination.
A difference of one vote has triggered a Colorado-mandated recount in the mayoral election for the Town of Nederland.
President Trump spoke with CBS News Friday in a new telephone interview.
Health Secretary Robert F. Kennedy Jr. testified before the House Ways and Means Committee on Thursday, kicking off an expected sprint of seven budget hearings he'll attend over the next week.
CBS News reported Wednesday that Dr. Erica Schwartz was emerging as the president's top pick for the role.
Ibogaine is used in Mexico and the Caribbean to treat depression, anxiety, addiction and brain trauma.
According to new CDC data, there were 3.6 million U.S. births in 2025, a 1% decline from 2024 and down 23% since 2007. The Trump administration has said it wants to reverse this trend.
The FDA meeting announcement follows repeated pledges by Health Secretary Robert F. Kennedy Jr. to loosen regulations on peptides, which are often pitched as a quick way to build muscle, heal injuries or appear younger.
The Artemis II mission is putting a spotlight on the aerospace industry in the United States, and Colorado is certainly one of the epicenters of that still-growing sector.
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
Prices dropped after Iran's foreign minister said the Strait of Hormuz is "completely open" for the remainder of the Israel-Lebanon ceasefire.
Households are starting to make room in their budgets for spending on generative AI subscriptions, new data shows.
The recall affects F-150 vehicles quipped with a six-speed automatic transmission produced between March 12, 2014, and Aug. 18, 2017, according to NHTSA.
When the Orion spacecraft lifted off April 1, four astronauts were aboard -- but for the families of dozens of workers who died before the launch, the mission carried something else: the weight of those who would never see it fly.
A single malfunctioning piece of new equipment triggered a recent, sweeping power outage at Denver International Airport — an incident that stranded passengers in elevators and delayed nearly 500 flights.
Anticipating a challenging summer wildfire season, forecasters with Colorado's Division of Fire Prevention and Control are preparing to rely heavily on a pair of state-owned aircraft-both to detect fires early and to assist in fighting them once they ignite.
CBS Colorado is investigating a trucking company involved in a crash at a gas station in the southern part of the Denver metro area last month.
A Denver jury has found activist Regan Benson, a frequent critic of police, guilty of "doxing" a Denver police commander during a livestream last September, in what appears to be the first conviction under Colorado's anti-doxing law.