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From learning sign language and keeping up with the latest toy trends to handling children's difficult questions, the training aims to ensure every visit with Father Christmas is truly magical.
This will be the 26th year the station switches to all Christmas music.
A 50-foot-tall spruce, window dressings at Macy's, and vendor booths at the Christkindlmarket are just some of the things happening in the Loop, making it feel like Christmas.
Officials have picked the official 2026 Chicago Christmas tree, which will make a trip eastward from the suburbs.
Tree owners across the Chicago area can now submit their most impressive evergreen to be considered as the centerpiece to the annual tree lighting ceremony in Millennium Park.
Christmas came early this year for Chicago's Griffin Museum of Science and Industry.
Griffin Museum of Science and Industry celebrates Christmas in July with holiday festivities from Thursday to Sunday.
In a sure sign that the holiday season is over, the lights on Chicago's official Christmas tree in Millennium Park will be turned off on Sunday.
A grandmother is raising her three grandkids full-time, but faces various health issues and was a victim of domestic violence. Because of this, the kids did not get much for Christmas.
Organizers expect that of the 10,000 pounds of lights they have collected, they estimate they have saved about 3000 pounds of copper alone from inside the wires.
Most major retail stores and grocery chains are closed on Christmas Day, with some exceptions.
Live trees can be dropped off at one of 27 drop-off locations around the city between Jan. 3 and 17.
Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.
As the season of giving comes to a close, the season of returning begins, but this year it could cost you more.
While much of the city is quiet on Christmas Day, Chicago's Chinatown buzzes with tradition, food and family.
It was an extra special Christmas Day for 50 recruits from Naval Station Great Lakes, who were surprised with a trip off base in the middle of bootcamp for some holiday cheer.
More than 1,500 people are feeling the Christmas joy thanks to St. Sabina Church in Chicago's Auburn Gresham neighborhood.
For the ninth year in a row, a Chicago nonprofit lined up a caravan of cars and toys to make surprise stops around the city, mainly on the South Side.
Chicago's holiday traditions include ice skating, massive Christmas trees, special meals and homemade gifts. We take a look at many of them, from the Art Institute Lions and Millennium Park Christmas tree to the Walnut Room and Palmer House Brownie. We also spoke to people from Garrett's Popcorn about their signature mix, and looked at the history of Chicago-made Frango Mints.
Firefighters responded to a building fire in West Englewood early on Christmas Day.
Chicagoans are gathering for Christmas services from cathedrals to the Cook County Jail.
NORAD, the North American Aerospace Defense Command, tracks Santa's Christmas Eve flight around the world each year.
In addition to toys, the organization also gave away food and clothing.
The main topic for shoppers was not the lines or the last-minute deals, but the warm weather.
Christkindlmarket in Daley Plaza closed for the season in Daley Plaza on Wednesday afternoon, wrapping up a rough year for the popular holiday market due to new capacity limits required by the city.
