Boston Southwest passengers unhappy airline is ending free bag perk
CBS News Travel Editor Peter Greenberg said it's all about costs and raising revenue.
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CBS News Travel Editor Peter Greenberg said it's all about costs and raising revenue.
Southwest Airlines announced it is doing away with free checked bags. WBZ-TV's Logan Hall reports.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Federal Aviation Administration is investigating a Southwest Airlines passenger flight that plunged within several hundred feet of the ocean off Hawaii in April.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
A JetBlue flight was forced to abort takeoff due to another aircraft attempting to cross the runway at Washington Reagan National Airport.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
The proposed legislation also includes a limit on fees for baggage and seating.
WBZ TV's Anna Meiler reports.
Southwest Airlines may be back on a normal flight schedule, but there's still plenty of lost luggage keeping passengers angry.
Attleboro's Bluefish Swim Club rented a charter bus to get to Alabama for a week of training after their flight was canceled.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
The Southwest counter and baggage claim at Logan Airport was quiet Wednesday morning after most of the airline's flights were canceled.
WBZ TV's Katrina Kincade reports.
WBZ TV's Katrina Kincade reports.
WBZ TV's Katrina Kincade reports.
The Department of Transportation is looking into why hundreds of Southwest Airlines passengers were suddenly left stranded Monday and Tuesday.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
Some Southwest flights at Boston's Logan Airport were delayed or canceled on Tuesday.
This seems to be a more lax policy than some of the other airlines.
Boston recorded a peak wind gust of 70 mph during the historically strong October storm.
A Mansfield man is being charged with interfering with a Southwest Airlines flight attendant, causing the pilots to make an unscheduled stop in Nebraska.
Southwest Airlines continues to grapple with an "operational emergency."
Airline employees reportedly made mistakes that caused pilots to compute the wrong weight of planes at takeoffs.
President Trump is threatening to pull federal funding from so-called sanctuary cities and it could cost Boston $300 million.
Kelp is more than just a nuisance to avoid on the beach. It's a vital part of our fight against climate change.
An interview between former Patriots coach Bill Belichick and CBS News' Tony Dokoupil aired on CBS Sunday Morning and quickly ignited a storm of commentary online.
The play, "The Shark is Broken," gives an inside look at the relationship between the three main actors during the production of "Jaws."
A child was struck and killed by a school bus in Boston's Hyde Park neighborhood on Monday afternoon.
Defense crash reconstruction experts were questioned without the jury present on Monday.
President Trump is threatening to pull federal funding from so-called sanctuary cities and it could cost Boston $300 million.
A child was struck and killed by a school bus in Boston's Hyde Park neighborhood on Monday afternoon.
Boston Police are searching for five young men who they say attacked a Suffolk University student late Saturday night.
Kelp is more than just a nuisance to avoid on the beach. It's a vital part of our fight against climate change.
Surgeons at Mass Eye and Ear have found a creative way to make their skin cancer patients look good as new.
Is fluoride actually good or bad for you? Dr. Mallika Marshall answers common questions about fluoride.
Tufts University researchers are looking at ways to reduce racial disparities in maternal health care.
Tony's Chocolonely is recalling some products after consumers reported finding "small stones" in the chocolate bars.
An experimental Alzheimer's treatment from Boston researchers may be able to treat both dementia and depression symptoms.
An investigation by the I-Team revealed that nonprofit hospitals in Massachusetts aren't helping patients entitled to financial assistance.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
The I-Team has learned the department installed new technology in 233 of its cruisers that is designed to prevent collisions.
The FBI's Boston office is issuing a warning after a series of I-Team investigations into stolen land scams.
Massachusetts Congressman Stephen Lynch said that President Donald Trump's tariff uncertainty is concerning.
The latest National Youth Poll out of the Harvard Kennedy School's Institute of Politics paints a bleak picture of young voters.
Mike Kennealy told WBZ-TV he's focused on the future of the state and not on President Donald Trump's policies.
A new poll from UMass Amherst shows the toll President Trump's policies have taken on public opinion of his administration.
A professor from Babson College said the Massachusetts economy could be looking at hard times ahead.
Joann is closing more fabric stores in Massachusetts and New Hampshire as the retailer winds down operations.
Bertucci's has closed four restaurants in Massachusetts as it files for bankruptcy for the third time since 2018.
The Easter Sunday holiday means some grocery stores and retailers are closed today in Massachusetts, while others are open.
Edaville in Carver, Massachusetts will continue its Christmas and holiday lights tradition as King Richard's Faire moves in.
Vanson has manufactured leather goods in Massachusetts for over 50 years and the company sells their products around the world.
The Great Marsh Shellfish Company is dedicated to producing sustainably grown oysters on Massachusetts' North Shore.
Cross Street Flower Farm in Norwell boasts one of the largest and most eclectic collections of flowers in New England.
Handcrafted from cacao beans from farmers in South America, Goodnow Farms Chocolate's single origin flavor is truly bean to bar.
Morgan Horse Farm in Weybridge, Vermont is listed on the National Register of Historic Places and is home to 40 Morgan horses.
The Wadsworth Atheneum Museum of Art in Hartford features roughly 50,000 works of art spanning over 5,000 years.
Worried about Will Campbell's arms in the NFL? Don't be, says former Patriots executive and current LSU consultant Scott Pioli.
While the New England Patriots are commanding a lot of attention for an incredible 2025 NFL Draft class, the Boston College Eagles had a pretty big weekend too.
The NFL Draft hadn't been kind to the New England Patriots for a while, but the team's 2025 draft class is receiving universal praise around the country.
The Boston Celtics are one win away from advancing to the second round of the NBA playoffs, thanks to a huge nights from Jayson Tatum and Al Horford against the Magic in Orlando.
The Boston Celtics took a 3-1 lead in their playoff series with a 107-98 win over the Orlando Magic on Sunday night.
The New England Aquarium says there was an "extremely unusual sighting" of right whales in the Bahamas.
Crews snapped a photo of a rare weather phenomenon known as a "snow devil" on New Hampshire's Mount Washington.
Video captured what it looks like for Mount Washington crews to do their jobs in the face of 100 mph winds.
At the Broomstones Curling Club in Wayland, people of all ages are bonded through the increasingly popular sport.
A UMass student who was initially denied a $10,000 prize after making a half-court shot will be getting the money after all.