Mass. family charged for damaged rental car tire despite extra insurance
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
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A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage. WBZ-TV chief investigator Cheryl Fiandaca reports.
I-Team sources say the allegations of misconduct involving Canton Police Sgt. Sean Goode stem from an investigation into former State Police Trooper Michael Proctor.
Customers have been telling the I-Team that the service has not been as advertised with delays and equipment problems.
Advocates for Pappas Rehabilitation Hospital in Canton say the state is failing to keep its promise to keep the facility open.
Advocates for Pappas Rehabilitation Hospital in Canton say the state is failing to keep its promise to keep the facility open. WBZ-TV chief investigator Cheryl Fiandaca reports.
According to I-Team sources, text messages discovered on Michael Proctor’s cellphone contained racial slurs and offensive and inappropriate language. WBZ-TV’s Louisa Moller reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A troubling clause in assisted living home leases is costing Massachusetts families thousands. The facilities use landlord-tenant contracts, which require a thirty-day notice in writing to end the lease, even after their loved one passes away.
The I-Team found a clause in assisted living facility leases that is costing families thousands of dollars when a loved one dies or is moved to a higher level of care. WBZ-TV's Chief Investigator Cheryl Fiandaca reports.
Massachusetts State Trooper Enrique Delgado-Garcia died as a result of complications from blunt force injuries during a boxing exercise at the State Police Academy.
Massachusetts State Trooper Enrique Delgado-Garcia died because of complications from blunt force injuries during a boxing exercise at the State Police Academy, the family's attorney says. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
Insurance companies are using drones to inspect properties without alerting homeowners. In some cases, policies have been canceled.
Insurance companies are using drones to look in on properties without homeowners knowing and using the photos to cancel policies. WBZ-TV's Chief Investigative Reporter Cheryl Fiandaca has more.
A WBZ I-Team investigation revealed the UMASS Chan Medical School leased weapon detection systems for hundreds of thousands of dollars, and found most of them are not being used very much. WBZ Chief Investigator Cheryl Fiandaca reports.
Investigators are looking into a number of issues including the possibility that the fire was caused by smoking near an oxygen tank.
The last time the state of Massachusetts inspected the Gabriel House in Fall River was in October 2023, the I-Team has learned.
The Massachusetts Supreme Judicial Court confirmed the conviction of a five-time drunk driver for driving with a revoked license, citing an I-Team investigation as evidence.
The Massachusetts Supreme Judicial Court confirmed the conviction of a five-time drunk driver for driving with a revoked license, citing an I-Team investigation as evidence. WBZ Chief Investigator Cheryl Fiandaca reports.
The father of a 40-year-old woman who died in Brookline police custody says investigators are treating her death as a homicide and is demanding answers. WBZ chief investigator Cheryl Fiandaca reports.
For months, families and staff protested the state's planned closure of Pappas Rehabilitation Hospital for Children in Canton
Many of the streetlights along Gallivan Boulevard in Dorchester appear to be in disrepair and could pose a danger according to an engineer.
WBZ chief investigator Cheryl Fiandaca spent months looking into the condition of streetlights and who is responsible for them.
Governor Healey put closing plans on hold, but staff and families say they are seeing signs the hospital's days may be numbered.
The 2026 Men's World Cup will be held across the United States, Canada and Mexico. The draw is being revealed from the Kennedy Center in Washington, D.C.
The Brian Walshe murder trial continues today with a focus on his iPhone and text messages about his dead wife Ana.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
A nationwide botulism outbreak in babies linked to contaminated infant formula has reached Massachusetts.
Derrick White scored a season-high 30 points and the Boston Celtics routed the Washington Wizards 146-101 on Thursday night.
The 2026 Men's World Cup draw is being revealed in Washington, D.C.
The Brian Walshe murder trial continues today with a focus on his iPhone and text messages about his dead wife Ana.
What started as a bored teenager's online experiment during the pandemic has turned into a real-life change on MBTA bus routes.
WBZ Change Maker Adrian Oomer was honored by the Philanthropy Partners of the Cape and Islands.
Birders are flocking to Scituate, Massachusetts to catch a glimpse of a tropical bird called a limpkin, which has never been spotted in New England before.
In an interview with CBS News, FDA Commissioner Dr. Marty Makary explains what went into the decision to drop the most serious warnings on hormone therapy for menopause.
Amy Cohen is running the New York City Marathon despite living with the painful effects of sickle cell disease.
Surgeons at Massachusetts General Hospital have removed a pig kidney from a New Hampshire man 271 days after the innovative transplant.
With two-year waiting lists for a primary care physician, Mass General Brigham is using AI to bridge the gap.
A new study finds that simply having a HEPA air purifier in the classroom may not be enough to keep students safe from respiratory illnesses.
A Massachusetts family got stuck with a bill for a damaged tire on their rental car, even though they bought the extra coverage.
I-Team sources say the allegations of misconduct involving Canton Police Sgt. Sean Goode stem from an investigation into former State Police Trooper Michael Proctor.
Customers have been telling the I-Team that the service has not been as advertised with delays and equipment problems.
Advocates for Pappas Rehabilitation Hospital in Canton say the state is failing to keep its promise to keep the facility open.
Michael Proctor, the disgraced lead investigator in Karen Read's high-profile case, has dropped his appeal to the Civil Service Commission and is no longer seeking to get his job back with Massachusetts State Police.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Ocean Spray is looking into videos that claim to show its cranberry sauce cans full of water instead of jelly.
"Blue laws" in Massachusetts prevent most retailers, including grocery stores, from opening on Thanksgiving.
Two shuttered retailers are set to become supermarkets in southeastern Massachusetts.
The Michelin Guide revealed its 2025 "Northeast Cities" edition Tuesday night, and for the first time ever it spotlighted restaurants in the Boston area.
A new report from a nonprofit consumer organization highlights two grocery store chains in Massachusetts for their quality and price.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
The 2026 Men's World Cup will be held across the United States, Canada and Mexico. The draw is being revealed from the Kennedy Center in Washington, D.C.
Derrick White scored a season-high 30 points and the Boston Celtics routed the Washington Wizards 146-101 on Thursday night.
Paval Zacha scored twice, Joonas Korpisalo made 37 saves and the Boston Bruins beat the St. Louis Blues 5-2 on Thursday night.
The Pirates have traded pitcher Johan Oviedo to the Red Sox for outfielder Jhostynxon Garcia as part of a five-player deal.
Sixteen high school football teams in Massachusetts are looking to become a state champion at Gillette Stadium in Foxboro.
Birders are flocking to Scituate, Massachusetts to catch a glimpse of a tropical bird called a limpkin, which has never been spotted in New England before.
A rescue group is blaming a "dangerous" TikTok trend for a surge in skiers getting lost in the backcountry at Vermont's Stowe Mountain Resort.
A North Atlantic right whale spotted off Ireland last year has made an "extraordinary" 3,000-mile journey to Boston, scientists say.
A bald eagle found bloodied in Fitchburg, Massachusetts was likely hurt in a bird fight and not shot as first suspected.
A little owl somehow ended up in the bathroom of someone's home in Barnstable, Massachusetts.