These airlines had the most and least passenger complaints in 2024
Complaints against U.S. airlines soared to a record high in 2024 as carriers struggle with flight cancellations and delays, analysis finds.
Travel
Video shows ATC facility during outage
An exclusive video obtained by CBS News shows what it was like inside the air traffic control facility that handles flights in and out of Newark Liberty International Airport during the brief outage that occurred on May 9. CBS News senior transportation correspondent Kris Van Cleave reports.
2024 airline complaints break records: Report
Travelers filed more than 66,000 complaints against airlines last year, a record high, according to a report from the consumer advocacy organization U.S. PIRG Education Fund.
Denver air traffic hit with 2-minute outage
The FAA says Denver air traffic control lost communications for about two minutes on Monday, but it was able to stay in contact with aircraft through a secondary frequency. CBS News' Shanelle Kaul has the details.
Officials reveal prior outages at Newark
Recent communications issues at the FAA facility handling flights in and out of Newark airport were not new, officials say. Outages happened at least three times last year. CBS News senior transportation correspondent Kris Van Cleave has more.
Expedia launches AI travel tool
Expedia is rolling out a new travel tool that utilizes Instagram Reels and artificial intelligence to help people plan and book trips. Melanie Fish, Expedia's head of global PR, joins "CBS Morning News" to explain how it works.
Duffy blames Biden admin. for Newark failures
Passengers at New Jersey's Newark Liberty International Airport faced more travel turbulence over the weekend as the airport suffered another equipment outage. On Monday, Transportation Secretary Sean Duffy blamed the Biden administration. CBS News correspondent Meg Oliver has more on the travel chaos and where things stand heading into a new week.
Second outage at Newark airport
A second air traffic control outage at one of the busiest international airport is exposing the nation's strained and aging system. For the second time in two weeks, Newark Liberty International Airport suffered a tech outage where controllers lost contact with pilots. The FAA says it is speeding up plans to upgrade the system.
Transportation secretary says air traffic issues will take until summer to fix
Transportation Secretary Sean Duffy tells "CBS Mornings" it will take months to restore normal operations at Newark Liberty International Airport.
Inside air traffic control revamp plan
Transportation Secretary Sean Duffy unveiled a multi-billion dollar plan to modernize America's air traffic control systems on Thursday. CBS News senior transportation correspondent Kris Van Cleave has the details.
Real ID requirement kicks in today at airports across U.S.
Wednesday marks the first day U.S. travelers flying domestically will be required to show a Real ID at airports.
Newark airport travel misery continues
The travel chaos at Newark Liberty International Airport continued Wednesday, but with fewer cancellations and delays as officials work to resolve issues. CBS News' Meg Oliver has the latest.
Missing a Real ID? What to know before flying
The federal government is beginning to enforce requirements for Real ID at airports across the U.S. on Wednesday. CBS News senior transportation correspondent Kris Van Cleave has some tips for travelers who are not yet fully compliant.
Travel expectations without a Real ID
At every airport around the country, travelers will now need a Real ID or another form of compliant identification. The TSA expects nearly one in five flyers to not have a compliant ID, which means you can expect to go through extra security screening, officials say.
What's causing Newark's airport delays?
One of the busiest airports in the U.S., Newark Liberty International Airport, is still experiencing delays and flight cancellations. CBS News' Kris Van Cleave and Robert Sumwalt analyze the situation.
Noem on travelers without Real ID
Homeland Security Secretary Kristi Noem said travelers without a Real ID by Wednesday's deadline will still be able to fly for now, but will likely face some extra steps. CBS News' Shanelle Kaul has more.
FAA on cause of delays at Newark airport
The FAA acknowledges the air traffic control system that handles traffic coming in and out of Newark Liberty International Airport is antiquated. After a recent incident, about a half dozen controllers sought trauma leave due to working conditions. Since April 28, nearly 900 flights have been canceled in and out of the busy airport.
Frustrations mount at Newark Airport amid delays
Passengers flying from Newark Liberty International Airport are experiencing long delays and cancellations on Saturday. The busy airport outside of New York City was hit with disruptions all week with no end in sight. CBS News New York's Ali Bauman reports.
Here's what the U.S. State Department's travel advisories mean
The U.S. State Department's international travel advisories are regularly updated or reissued.
Map shows U.S. travel advisories by country
The State Department issues a travel advisory, with levels ranging from "Exercise Normal Precautions" to "Do Not Travel," for every country.
Southwest rolls out new fare bundles
Southwest Airlines is outlining its new fare bundles that passengers can expect to soon see. Southwest will introduce a new cabin that offers extra leg room. For now, the seat will be free, but early in 2026, the airline will switch to assigned seating. Plus, starting in May, most passengers will have to pay to check a bag. CBS News senior transportation correspondent Kris Van Cleave has more.
Hotel fire in Kolkata, India kills at least 14 people, police say
Police in Kolkata, India say a fire tore through a hotel in the city, killing at least 14 people, including one who reportedly jumped from a balcony trying to escape.
Here Comes the Sun: Jason Reynolds and more
Author Jason Reynolds sits down with Jane Pauley to discuss his best-selling novels. Also, Seth Doane travels to Italy to learn about Riva boats. "Here Comes The Sun" is a closer look at some of the people, places and things we bring you every week on "CBS Sunday Morning."
Real ID deadline is weeks away and most states aren't fully compliant yet
Beginning May 7, Americans and permanent residents will only be able to pass through airport security or enter federal government buildings if they have a Real ID.
Immigration attorney on travelers' rights
Since President Trump took office three months ago, his administration has ramped up its immigration crackdown with some foreigners entering the U.S. getting caught up in it. Immigration attorney Héctor Quiroga joins "The Daily Report" to discuss.
Live
Trump says U.S. will continue blockade after Iran says strait "completely open"
President Trump has welcomed Iran's announcement that the Strait of Hormuz is "completely open" to all ships.
Exclusive
CBS News took a boat into the Strait of Hormuz. Here's what we saw.
Reporters from CBS News carefully arranged a risky trip into the Strait of Hormuz. Here's what they saw.
Trump says Iranians have "agreed to everything," including removal of enriched uranium
President Trump spoke with CBS News Friday in a new telephone interview.
How the dispute between Trump and Pope Leo escalated
President Trump has lobbed insults at Pope Leo XIV in response to his criticisms of the war in Iran, marking an unusually pronounced rupture between the leaders of the world's most powerful country and the world's largest Christian denomination.
U.S. delegation visited Cuba last week as Trump heaped pressure on island
A delegation of senior State Department representatives traveled to Cuba via a U.S. government plane last week, officials said, a diplomatic opening amid intense pressure from the Trump administration.
Lead prosecutor on probe into John Brennan is removed from case, sources say
Maria Medetis Long, who was overseeing a criminal investigation into whether former CIA Director John Brennan lied to Congress is no longer assigned to the case.
Thomas, Alito not planning to retire from Supreme Court this year, sources say
Sources close to Supreme Court Justices Samuel Alito and Clarence Thomas tell CBS News neither is planning to retire this year.
Judge blocks Nexstar's acquisition of Tegna until antitrust suit resolved
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
Cuban man dies in ICE custody in Miami after apparent suicide attempt, agency says
A 27-year-old Cuban man died in ICE custody in Miami after an apparent suicide attempt, the agency said, adding to a string of recent detainee deaths locally and nationwide.
U.S.
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Judge blocks Nexstar's acquisition of Tegna until antitrust suit resolved
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
How the dispute between Trump and Pope Leo escalated
President Trump has lobbed insults at Pope Leo XIV in response to his criticisms of the war in Iran, marking an unusually pronounced rupture between the leaders of the world's most powerful country and the world's largest Christian denomination.
Reported tornado in Lena, Illinois, causes major damage; town is shut down
A reported tornado in Lena, Illinois, about 47 miles west of Rockford, has caused extensive storm damage, including possibly to schools that had students inside at the time.
Spirit Airlines reached out to Trump administration for emergency bailout
Spirit executives and other low-cost carriers are expected to meet with Transportation Secretary Sean Duffy next week.
Airlines cut routes in response to rising jet fuel costs amid Iran war
Rising jet fuel prices are forcing airlines to cut routes and trim schedules.
MoneyWatch
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Judge blocks Nexstar's acquisition of Tegna until antitrust suit resolved
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
Airlines cut routes in response to rising jet fuel costs amid Iran war
Rising jet fuel prices are forcing airlines to cut routes and trim schedules.
Oil prices plummet after Iran says Strait of Hormuz is "completely open"
Prices dropped after Iran's foreign minister said the Strait of Hormuz is "completely open" for the remainder of the Israel-Lebanon ceasefire.
Here's who is spending money on AI subscriptions, and how much they cost
Households are starting to make room in their budgets for spending on generative AI subscriptions, new data shows.
Ford recalls nearly 1.4 million pickup trucks due to gearshift issue
The recall affects F-150 vehicles quipped with a six-speed automatic transmission produced between March 12, 2014, and Aug. 18, 2017, according to NHTSA.
Politics
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Judge blocks Nexstar's acquisition of Tegna until antitrust suit resolved
The deal, approved by the FCC, would create a company that owns 265 television stations in 44 states and Washington, D.C.
U.S. delegation visited Cuba last week as Trump heaped pressure on island
A delegation of senior State Department representatives traveled to Cuba via a U.S. government plane last week, officials said, a diplomatic opening amid intense pressure from the Trump administration.
How the dispute between Trump and Pope Leo escalated
President Trump has lobbed insults at Pope Leo XIV in response to his criticisms of the war in Iran, marking an unusually pronounced rupture between the leaders of the world's most powerful country and the world's largest Christian denomination.
Thomas, Alito not planning to retire from Supreme Court this year, sources say
Sources close to Supreme Court Justices Samuel Alito and Clarence Thomas tell CBS News neither is planning to retire this year.
Lead prosecutor on probe into John Brennan is removed from case, sources say
Maria Medetis Long, who was overseeing a criminal investigation into whether former CIA Director John Brennan lied to Congress is no longer assigned to the case.
HealthWatch
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HealthWatch
Dr. Erica Schwartz nominated for CDC director
President Trump nominated a new director for the Centers for Disease Control and Prevention on Thursday. Dr. Erica Schwartz is a former deputy surgeon general and retired Coast Guard rear admiral.
RFK Jr. defends proposed 12% health budget cut, measles response in House testimony
Health Secretary Robert F. Kennedy Jr. testified before the House Ways and Means Committee on Thursday, kicking off an expected sprint of seven budget hearings he'll attend over the next week.
Trump announces he's nominating Dr. Erica Schwartz for CDC director
CBS News reported Wednesday that Dr. Erica Schwartz was emerging as the president's top pick for the role.
Exclusive
Trump to sign executive order on psychedelic drug used abroad to treat PTSD
Ibogaine is used in Mexico and the Caribbean to treat depression, anxiety, addiction and brain trauma.
As U.S. birth rate falls, Trump officials downplay contraception in Title X program
According to new CDC data, there were 3.6 million U.S. births in 2025, a 1% decline from 2024 and down 23% since 2007. The Trump administration has said it wants to reverse this trend.
World
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U.S. delegation visited Cuba last week as Trump heaped pressure on island
A delegation of senior State Department representatives traveled to Cuba via a U.S. government plane last week, officials said, a diplomatic opening amid intense pressure from the Trump administration.
How the dispute between Trump and Pope Leo escalated
President Trump has lobbed insults at Pope Leo XIV in response to his criticisms of the war in Iran, marking an unusually pronounced rupture between the leaders of the world's most powerful country and the world's largest Christian denomination.
Trump says Iranians have "agreed to everything," including removal of enriched uranium
President Trump spoke with CBS News Friday in a new telephone interview.
U.S. could send senior officials back to Pakistan for Iran talks within days, sources say
The Trump administration is considering a renewed diplomatic push that could send officials back to Pakistan within days, sources said.
Exclusive
CBS News took a boat into the Strait of Hormuz. Here's what we saw.
Reporters from CBS News carefully arranged a risky trip into the Strait of Hormuz. Here's what they saw.
Entertainment
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Entertainment
What we know about d4vd's arrest
David Burke, a singer who performs under the name d4vd, is behind bars on suspicion of murder. He was arrested after the body of a 14-year-old girl was found in the trunk of his Tesla in September 2025. Matt Gutman reports.
AI version of Val Kilmer to star in new movie
Actor Val Kilmer died last April, and yet he is starring in a new movie, made after his death. Jo Ling Kent reports on how filmmakers resurrected his voice and image by using artificial intelligence.
Surprise twist in "Survivor 50" elimination
(Warning: Spoilers ahead!) "CBS Mornings" reveals a surprising twist in Wednesday's "Survivor 50" episode that led to a historic trial council ceremony.
More on Live Nation, Ticketmaster ruling
A jury ruled that Live Nation and Ticketmaster operated as an illegal monopoly. Variety's Jem Aswad joins CBS News with more.
Simon Helberg on "The Audacity"
Simon Helberg, known for his role as Howard in "The Big Bang Theory," talks about the new show "The Audacity." Helberg plays a developer who is creating an AI companion. He explains what drew him to the role and discusses the show's messages about humanity and technology.
Technology
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Technology
Experts have warning for AI-generated podcasts
Millions of Americans get health information from podcasts. Now, some medical experts are warning about the harmful impacts of misinformation on these programs. CBS News medical contributor Dr. Céline Gounder has more.
AI "agents" can do your shopping. Should you let them?
Big retailers are embracing agentic commerce as a new way to shop. But you should think twice before handing over your credit card, tech experts say.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
AI version of Val Kilmer to star in new movie
Actor Val Kilmer died last April, and yet he is starring in a new movie, made after his death. Jo Ling Kent reports on how filmmakers resurrected his voice and image by using artificial intelligence.
Key takeaways on Anthropic's new AI model
More concerns are emerging about Anthropic's new Mythos AI model. Matt Shumer, a former AI company founder and CEO, joins CBS News with more details.
Science
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First major forecast for 2026 Atlantic hurricane season is released
Colorado State University has released its annual Atlantic hurricane forecast, predicting 13 named storms and six hurricanes may develop during the 2026 season.
Creature thought to be world's oldest octopus isn't an octopus after all
Scientists have found evidence that a 300-million-year-old sea creature previously thought to be the world's oldest octopus is actually a nautilus relative.
March smashed heat records in several ways, federal data shows
Last month was the hottest March on record for the Lower 48 states, by the most for any month ever, federal data shows. And a forecast El Niño could heat Earth even more.
Emperor penguins listed as endangered species
The emperor penguin has been declared an endangered species as climate change pushes the icon of Antarctica a step closer to extinction, the global authority on threatened wildlife says.
Stunning photos from Artemis II show Earth, moon, eclipse from space
The astronauts aboard Artemis II are the first humans to see some parts of the far side of the moon with the naked eye.
Crime
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Crime
What we know about d4vd's arrest
David Burke, a singer who performs under the name d4vd, is behind bars on suspicion of murder. He was arrested after the body of a 14-year-old girl was found in the trunk of his Tesla in September 2025. Matt Gutman reports.
Why Todd Lyons is leaving his ICE role
Acting head of U.S. Immigration and Customs Enforcement Todd Lyons is planning to leave his post soon, U.S. officials familiar with his plan told CBS News. Camilo Montoya-Galvez reports.
ICE agent faces assault charges
Immigration and Customs Enforcement agent Gregory Morgan Jr. of Temple Hills, Maryland, is facing assault charges for allegedly pointing a gun at two people in Minnesota. CBS News' Jonah Kaplan reports.
Activist recalls surviving assassination attempt caught on video
An environmentalist who survived an assassination attempt spoke during the presentation of a report that documented the killing of 10 activists in Mexico in 2025.
Gallego reacts to misconduct allegations
Arizona Democratic Sen. Ruben Gallego is denying allegations of misconduct after his friend, California Rep. Eric Swalwell, resigned from his post over sexual misconduct accusations. CBS News' Nikole Killion reports.
Space
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Artemis II crew on historic moon mission and what it means for Earth
"We are carrying back everything we learned, not only about where we went but ourselves," mission specialist Christina Koch told "CBS Evening News" anchor Tony Dokoupil.
Artemis II astronauts still awed by moonshot experience: "It was otherworldly"
The four Artemis II astronauts struggled to describe the view and overall experience of flying around the moon's far side and witnessing a solar eclipse in deep space.
"God of chaos" asteroid will pass close to Earth in 3 years, NASA says
People on the ground in the Eastern Hemisphere will be able to observe the asteroid with their own eyes, weather permitting, according to NASA.
Artemis II astronauts welcomed home to Houston after historic moonshot
The Artemis II astronauts flew back to the Johnson Space Center in Houston Saturday to cheers and applause from family members and hundreds of NASA workers.
9 highlights from Artemis II's epic journey around the moon
The Artemis II crew's nine-day moon mission set a record for the farthest any human has ever traveled from Earth. Here's a look at the key moments.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
More Latest CBS News Videos
Latest CBS News Videos
Watch Pope Leo's visit to Cameroon
Pope Leo XIV visited Cameroon on his tour of Africa. He garnered a crowd of around 120,000 people for mass in Douala. He also spoke with students and faculty at the Catholic University of Central Africa and attended a Catholic hospital. The visit came amid his ongoing feud with President Trump.
Pope Leo visits Africa during Trump clash
Pope Leo was in Angola on Friday for the third leg of his tour of Africa after he held a mass in Cameroon in front of roughly 120,000 people. CBS News' Chris Livesay reports and Michelle Boorstein, a religion reporter at the Washington Post, has more.
Why might China seek involvement in Iran war?
U.S. officials tell CBS News that days after the war with Iran started, U.S. intelligence detected that China was weighing whether to supply Iran with advanced radar technology. CBS News national security contributor Sam Vinograd has more.
Democratic, GOP strategists on Strait of Hormuz
President Trump and Iran proclaimed on Friday that the Strait of Hormuz is open. Political strategists Hannah Muldavin and Kevin Sheridan join "The Takeout" with analysis.
Boy's birthday party shows lesson of love
An Idaho boy volunteered with his dad at a recreation center for people with special needs. For his birthday party, he wanted all of them there. Steve Harman goes "On the Road" with the story about Grant Mullen's wish.