Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines
Southwest is making adjustments after new boarding process
Southwest Airlines says its making adjustments to its boarding process two weeks after the discount carrier switched to assigned seating. Officials with the airline told CBS News that one of the main issues the airline is troubleshooting is overhead bin space.
Southwest Airlines launches assigned seating
For the first time, Southwest passengers will have assigned seats -- a major change for the airline's longtime customers. The new policy also meant changing the cabin layout of every plane in the Southwest fleet to add new extra legroom and preferred seating sections.
Fine against Southwest for 2022 winter storm cancellations waived by DOT
Under a 2023 settlement reached by the Biden administration, Southwest agreed to a $140 million civil penalty after the company canceled thousands of flights during a winter storm in 2022.
An inside look at Southwest Airlines' changes geared toward premium travel
While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it adjusts to the premium travel demand.
Breaking down Southwest's seating changes
Southwest Airlines, long known for its open boarding policy, is rolling out assigned seating for the first time. The change marks a major shift as the carrier caters to growing demand for premium travel options, allowing passengers to pay for seat upgrades starting next year.
Inside first flights using new cockpit barriers
It's been nearly a quarter century since 9/11, when terrorists hijacked commercial jetliners and turned them into weapons of mass destruction. Now, after years of delays, planes are adding a new layer of security. Kris Van Cleave got a preview.
Southwest Airlines' upcoming policy for plus-sized passengers questioned
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
New video shows pilot failing sobriety test
New body camera footage shows the moments a former Southwest pilot is questioned about his sobriety by police after TSA agents claimed he smelled of alcohol. David Allsop was given a sobriety test on the jet bridge and subsequently arrested for a DUI ahead of a flight he was supposed to pilot from Savannah to Chicago.
More on Southwest's close call
Passengers are reacting to the aggressive maneuver that a Southwest pilot had to make to avoid a collision with another jet as just minutes after the plane took off from the Hollywood Burbank Airport in California.
Southwest announces when passengers can book assigned seating
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
How Southwest Airlines is implementing changes to address heat hazards
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest tries to stop exploding soda cans
Soda cans are exploding after enduring extreme heat, injuring flight attendants on Southwest Airlines planes. The company is experimenting with air-conditioned trucks to avoid the danger. CBS News senior transportation correspondent Kris Van Cleave has the latest.
Love at the office
In the era of #MeToo and an increased awareness of sexual harassment in the workplace, is dating or marrying your officemates still a thing? Yes, says CBS News correspondent Tony Dokoupil (who met his wife on the job). He finds that some companies even boast of their amorous workers. Take Southwest Airlines (stock ticker acronym: LUV), where the expression "Love is in the air" takes on new meaning for staffers and flight attendants who are couples.
Herb and his Airline
Can flying be fun? That's the goal of Southwest Airlines CEO Herb Kelleher, who is determined to offer reliable on-time service at an affordable price. Steve Kroft profiles the airline president and his innovative approach to the business.
60 Minutes archive: Southwest's Herb Kelleher
In 1989, Steve Kroft profiled Herb Kelleher, the co-founder of Southwest Airlines, and his innovative no-frills approach to the airline business
Southwest announces its new baggage fees for checked bags
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Cost of checked bags on Southwest
As the busy summer travel season gets underway, so does Southwest's new checked bag policy. On all new bookings, the first checked bag will cost $35 and the second will be $45. CBS News senior transportation correspondent Kris Van Cleave has more.
Southwest flight returns to gate after passenger's phone ignites
A Southwest flight returned to its gate at El Paso International Airport on Wednesday after a passenger's phone appeared to ignite during the departure taxi.
Southwest lists new fare options after nixing open seating last year
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines flight almost takes off from taxiway rather than runway
A Southwest Airlines flight almost took off from a taxiway, rather than a runway, at Orlando International Airport in Florida before an air traffic controller stopped the plane, officials said.
Details on Southwest checked bag changes
Southwest Airlines is set to begin charging customers for checked bags, the last major airline to tack on baggage fees for most passengers. Hannah Towey, associate editor for Conde Nast Traveler, joined CBS News to discuss the change.
Southwest Airlines changing bag policy
Southwest Airlines is changing its "bags fly free" policy in hopes of attracting customers to sign up for the Southwest-branded credit card. CBS News' Janet Shamlian reports.
Southwest to start charging for checked bags
On May 28, Southwest Airlines will start charging most of its customers for checked bags for the first time in its history. Flyers who are part of the company's A-List Preferred program and those selecting Business Select tickets will be exempt. Previously, the airline allowed passengers to have two free checked bags regardless of ticket status.
Southwest Airlines ending free checked bags policy for many passengers
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Live
Trump demands "unconditional surrender" as Russia gives Iran intel on U.S. positions
With the U.S.-Israeli war on Iran in its seventh day, President Trump says the aim is to bring Iran back from the brink of destruction and "Make Iran Great Again."
Hegseth says anyone helping Iran's war efforts will be "confronted strongly"
Defense Secretary Pete Hegseth said the U.S. will confront "anything that shouldn't be happening, whether it's in public or back-channeled."
Bodycam video contradicts ICE claims in fatal shooting of Ruben Ray Martinez
Video of last year's fatal shooting of Ruben Ray Martinez obtained by CBS News appears to contradict claims that Martinez was shot by an ICE agent because he "accelerated" and "intentionally ran over" another agent.
Fears for Americans jailed in Iran war zone: "He must be feeling very helpless"
A lawyer for an American man held in a notorious Iranian prison says he can only hope U.S. and Israeli forces "exercise extreme caution," as concern about U.S. prisoners mounts.
At least 4 dead after tornado rips through Michigan and storms hit central U.S.
Severe storms are sweeping across the central U.S., and forecasters warn tornadoes could turn dangerous across several states.
DOJ asks appeals court to restore Trump's executive orders targeting law firms
The Justice Department on Friday asked a federal appeals court to overturn a lower court ruling that invalidated President Trump's executive orders targeting four major law firms.
Venezuela's new gold rush moves at "Trump speed," but ignores a $25M question
Venezuela's new administration is cutting deals, but there's a big reward available for a key figure.
Austin gunman assaulted woman at Tesla facility in December, lawsuit alleges
The gunman who carried out the mass shooting last weekend in Austin, Texas, assaulted a woman three months earlier at a Tesla facility, according to a lawsuit filed Thursday in Texas.
Rev. Jesse Jackson honored at Chicago celebration of life
The People's Celebration, allowed former presidents, family members, and more to honor the icon of the Civil Rights Movement.
U.S.
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DOJ asks appeals court to restore Trump's executive orders targeting law firms
The Justice Department on Friday asked a federal appeals court to overturn a lower court ruling that invalidated President Trump's executive orders targeting four major law firms.
At least 4 dead after tornado rips through Michigan and storms hit central U.S.
Severe storms are sweeping across the central U.S., and forecasters warn tornadoes could turn dangerous across several states.
Man convicted in plot to assassinate Trump that was tied to Iran's paramilitary
A Pakistani business owner accused of trying to hire hit men to kill a U.S. politician has been convicted in a trial that showcased allegations of Iran-backed plotting on American soil.
Trump: U.S. collegiate system could go out of business without fixes to sports
President Trump predicted the destruction not just of college sports but the entire U.S. collegiate system unless the industry is fixed quickly.
Bodycam video contradicts ICE claims in fatal shooting of Ruben Ray Martinez
Video of last year's fatal shooting of Ruben Ray Martinez obtained by CBS News appears to contradict claims that Martinez was shot by an ICE agent because he "accelerated" and "intentionally ran over" another agent.
MoneyWatch
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Venezuela's new gold rush moves at "Trump speed," but ignores a $25 million question
Venezuela's new administration is cutting deals, but there's a big reward available for a key figure.
House hunting? Here's what to know as the spring buying season arrives.
Although home prices remain elevated, conditions are shaping up to be more favorable for buyers this year, experts said.
United CEO said U.S. airfares could rise as Iran war drives up oil prices
Jet fuel costs have shot up more than 50% since the U.S.-Israel attack on Iran sparked a jump in global prices.
These 10 jobs are most exposed to AI, Anthropic finds
The maker of the Claude chatbot says its research could help identify economic disruptions by measuring how AI is currently reshaping work.
Stocks sink as oil prices sizzle and U.S. hiring fizzles
Stocks fell after new government data showed U.S. employers shed 92,000 jobs in February and as investors fret over oil prices.
Politics
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DOJ asks appeals court to restore Trump's executive orders targeting law firms
The Justice Department on Friday asked a federal appeals court to overturn a lower court ruling that invalidated President Trump's executive orders targeting four major law firms.
Man convicted in plot to assassinate Trump that was tied to Iran's paramilitary
A Pakistani business owner accused of trying to hire hit men to kill a U.S. politician has been convicted in a trial that showcased allegations of Iran-backed plotting on American soil.
Trump: U.S. collegiate system could go out of business without fixes to sports
President Trump predicted the destruction not just of college sports but the entire U.S. collegiate system unless the industry is fixed quickly.
Bodycam video contradicts ICE claims in fatal shooting of Ruben Ray Martinez
Video of last year's fatal shooting of Ruben Ray Martinez obtained by CBS News appears to contradict claims that Martinez was shot by an ICE agent because he "accelerated" and "intentionally ran over" another agent.
U.S. attorney in Miami targeting Cuban leaders with new initiative, sources say
President Trump has indicated he's keeping an eye on Cuba and predicted on CNN that "Cuba is gonna fall pretty soon."
HealthWatch
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RFK Jr. challenges Dunkin' and Starbucks over sugary drinks
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Some baby formula brands contain heavy metals, Consumer Reports says
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
States face pushback on their rural health transformation plans
Some Republican state lawmakers and health associations are pushing back against spending plans under the Trump administration's $50 billion federal rural health fund.
Chocolate supplement recalled over erectile dysfunction drug
USALESS.COM is recalling its Rhino Choco VIP 10X product due to the undeclared presence of Tadalafil, which is the active ingredient in Cialis.
College student's mystery illness diagnosed as Stage IV cancer
Emma Operacz was diagnosed with a rare cancer at 21. An unusual treatment and bone marrow donation from her sister saved her life.
World
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Hegseth says anyone helping Iran's war efforts will be "confronted strongly"
Defense Secretary Pete Hegseth said the U.S. will confront "anything that shouldn't be happening, whether it's in public or back-channeled."
Venezuela's new gold rush moves at "Trump speed," but ignores a $25 million question
Venezuela's new administration is cutting deals, but there's a big reward available for a key figure.
Fears for Americans jailed in Iran war zone: "He must be feeling very helpless"
A lawyer for an American man held in a notorious Iranian prison says he can only hope U.S. and Israeli forces "exercise extreme caution," as concern about U.S. prisoners mounts.
U.S. turns to Ukraine for drone defense expertise, but solutions may take time
Ukraine's President Volodymyr Zelenskyy says his country will work with the Pentagon and Gulf allies to share what it has learned during four years of drone warfare.
Russia providing intel to Iran about U.S. positions, sources say
Kremlin press secretary Dmitry Peskov told reporters Russia's government is in "dialogue" with Iranian leadership representatives.
Entertainment
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Book excerpt: "Judge Stone" by Viola Davis & James Patterson
The Academy Award-winning actress and the bestselling writer team up for a courtroom thriller that touches on the lightning-rod issue of abortion.
Maggie Gyllenhaal talks thriller "The Bride!"
Oscar nominee Maggie Gyllenhaal speaks about reimagining "Bride of Frankenstein" to create her new gothic thriller "The Bride!" which she wrote, produced and directed. The star-studded cast includes Jessie Buckley, Christian Bale and her brother, Jake Gyllenhaal.
Extended interview: Maggie Gyllenhaal
Maggie Gyllenhaal tells "CBS Mornings" featured host Vladimir Duthiers about the inspiration behind her new film "The Bride!," a reimagining of the 1935 classic "The Bride of Frankenstein," collaborating with its stars and more.
Britney Spears arrested on suspected DUI
Britney Spears is out of police custody after she was arrested Wednesday in California on suspicion of driving while intoxicated. A representative for Spears said this "was an unfortunate incident that is completely inexcusable," adding, "Britney is going to take the right steps and comply with the law."
Savannah Guthrie visits "Today" studio, says she intends to return to show
Savannah Guthrie thanked her colleagues for "caring about my mom as much as I do" in her visit to the studio since Nancy Guthrie's disappearance.
Technology
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Technology
Study: AI overuse can lead to "brain fry"
Artificial intelligence promised to lighten the workload while increasing productivity. But as more people are using AI for work, a new study published in Harvard Business Review finds AI overuse could cause "brain fry." CBS News correspondent Lana Zak spoke with the study's lead author to unpack the findings.
Affordable ways to protect your aging parents
The most recent government data shows nearly 28% of Americans live alone. The number has risen for decades, especially for older generations. Ash-har Quraishi shows simple tools that can provide extra security and protection for your aging loved ones.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Anthropic CEO apologizes for leaked memo
The CEO of Anthropic is apologizing for a leaked internal memo amid a feud with the Pentagon over its AI model. The memo criticized the Trump administration and OpenAI. It comes after the Defense Department declared Anthropic a supply chain risk or a possible security risk.
Pentagon designates Anthropic a supply chain risk
The Pentagon formally designated artificial intelligence firm Anthropic as a supply chain risk on Thursday amid their feud over AI guardrails. Yahoo Finance senior reporter Brooke DiPalma joins CBS News with more.
Science
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Sea levels higher than thought due to "methodological blind spot," study says
A new study in the journal Nature says most sea level rise research may have underestimated coastal water heights by an average of 1 foot.
NASA announces major overhaul of Artemis moon program "to take down risk"
NASA Administrator Jared Isaacman announced significant changes to the agency's Artemis program, which aims to land on the moon in 2028.
What scientists will be looking for when government UFO files are released
Documents might help scientists shed light on unexplained phenomena and government secrets, experts said.
In a first, shark seen on camera in Antarctica waters, surprising researchers
A large shark was caught on camera for the first time in Antarctica's waters, surprising researchers. "There's a general rule of thumb that you don't get sharks in Antarctica," one said.
How Washington's crossing of the Delaware presaged a changing world
On the evening of Christmas 1776, Gen. George Washington surprised the King's forces by leading the Continental Army in a surprise crossing of a near-frozen Delaware River - a watershed military maneuver that dramatized a changing America, and a changing climate.
Crime
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Austin gunman assaulted woman at Tesla facility in December, lawsuit alleges
The gunman who carried out the mass shooting last weekend in Austin, Texas, assaulted a woman three months earlier at a Tesla facility, according to a lawsuit filed Thursday in Texas.
Kouri Richins' friends take stand at trial
Becky Lloyd, a neighbor and friend of Kouri Richins, who is accused of fatally poisoning her husband in 2022, testified at her trial on Thursday about conversations they had about Richins' marriage. Lloyd said Richins' told her, "In many ways it would be better if he [Richins' husband], if he were dead" in a serious tone. Richins denies killing her husband and has pleaded not guilty to charges.
Body parts of kidnapped tourist found on Bali beach, police say
Ihor Komarov, 28, was identified from DNA samples taken from the dismembered body and compared to those of his mother, police said.
Suspect arrested in Utah triple homicide
Authorities have arrested a suspect in the killing of three women in Utah, identifying him as Ivan Miller. CBS News correspondent Carter Evans reports.
U.S. contractor who allegedly stole $46 million of crypto arrested, FBI says
John Daghita was arrested on the island of Saint Martin, FBI Director Kash Patel said.
Space
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Space
Why NASA is overhauling Artemis program
NASA has announced a major overhaul of its Artemis moon program amid ongoing safety concerns. CBS News space consultant Bill Harwood has more details.
How NASA plans to get astronauts on the moon
NASA announced an overhaul to its Artemis moon program as safety concerns persist. CBS News space contributor Christian Davenport breaks down the key takeaways.
NASA announces major overhaul of Artemis moon program "to take down risk"
NASA Administrator Jared Isaacman announced significant changes to the agency's Artemis program, which aims to land on the moon in 2028.
Safety concerns over NASA's Artemis program
NASA's Artemis II mission continues to face concerns and delays. Scott E. Parazynski, a former astronaut, joins CBS News with more.
NASA rolls Artemis II back for repairs
NASA is rolling back the Artemis II moon rocket from its launch pad at the Kennedy Space Center in Florida. It is expected to take up to 12 hours to move the 322-foot rocket, with the journey spanning four miles back to its hangar for repairs. CBS News space consultant Bill Harwood has more.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
Video contradicts ICE claims in fatal shooting
Video of the March 2025 fatal shooting of American citizen Ruben Ray Martinez obtained by CBS News appears to contradict claims by federal officials that an Immigration and Customs Enforcement agent shot Martinez because he "accelerated" and "intentionally ran over" another agent with his car. The footage shows that Martinez's car, a blue Ford Fusion, was stationary or going at a very low rate of speed when he was fatally shot, and the brake lights appear to be on. CBS News reached out to representatives for the Department of Homeland Security seeking comment on the footage and is awaiting a response.
Doctor adopts boy, finds homes for siblings
When a little boy showed up alone for a major procedure in Nebraska, an anesthesiologist stepped in. As Steve Hartman reports, she didn't stop there.
Man charged in killings of three women in Utah
Authorities in Utah have identified the man taken into custody on suspicion of killing three women. Jonathan Vigliotti reports.
Tornado leaves path of destruction in Michigan
A tornado tore through southern Michigan, leaving a path of destruction through the town of Three Rivers. Omar Villafranca has details.
Oil and jobs report drive Wall Street volatility
Oil and gas prices are going up, and stock values are coming down as the war with Iran reaches nearly one week. Meanwhile, the U.S. job market lost 92,000 jobs in February, marking an unexpected setback for the economy. Kelly O'Grady has analysis.