Safety scare forces diverted Southwest flight
Tensions in the Middle East have prompted tighter security in the U.S., and on Friday night, a scare led to a Southwest Airlines flight diversion. Ali Bauman has more details.
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Tensions in the Middle East have prompted tighter security in the U.S., and on Friday night, a scare led to a Southwest Airlines flight diversion. Ali Bauman has more details.
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines says its making adjustments to its boarding process two weeks after the discount carrier switched to assigned seating. Officials with the airline told CBS News that one of the main issues the airline is troubleshooting is overhead bin space.
For the first time, Southwest passengers will have assigned seats -- a major change for the airline's longtime customers. The new policy also meant changing the cabin layout of every plane in the Southwest fleet to add new extra legroom and preferred seating sections.
Under a 2023 settlement reached by the Biden administration, Southwest agreed to a $140 million civil penalty after the company canceled thousands of flights during a winter storm in 2022.
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Southwest Airlines, long known for its open boarding policy, is rolling out assigned seating for the first time. The change marks a major shift as the carrier caters to growing demand for premium travel options, allowing passengers to pay for seat upgrades starting next year.
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Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
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Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
As the busy summer travel season gets underway, so does Southwest's new checked bag policy. On all new bookings, the first checked bag will cost $35 and the second will be $45. CBS News senior transportation correspondent Kris Van Cleave has more.
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On May 28, Southwest Airlines will start charging most of its customers for checked bags for the first time in its history. Flyers who are part of the company's A-List Preferred program and those selecting Business Select tickets will be exempt. Previously, the airline allowed passengers to have two free checked bags regardless of ticket status.
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