Southwest's new boarding process off to bumpy start
Some travelers are finding they don't have storage above their seats when they get on the plane because early boarders are taking up the overhead bins.
Southwest Airlines
Southwest is making adjustments after new boarding process
Southwest Airlines says its making adjustments to its boarding process two weeks after the discount carrier switched to assigned seating. Officials with the airline told CBS News that one of the main issues the airline is troubleshooting is overhead bin space.
Southwest Airlines launches assigned seating
For the first time, Southwest passengers will have assigned seats -- a major change for the airline's longtime customers. The new policy also meant changing the cabin layout of every plane in the Southwest fleet to add new extra legroom and preferred seating sections.
Fine against Southwest for 2022 winter storm cancellations waived by DOT
Under a 2023 settlement reached by the Biden administration, Southwest agreed to a $140 million civil penalty after the company canceled thousands of flights during a winter storm in 2022.
An inside look at Southwest Airlines' changes geared toward premium travel
While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it adjusts to the premium travel demand.
Breaking down Southwest's seating changes
Southwest Airlines, long known for its open boarding policy, is rolling out assigned seating for the first time. The change marks a major shift as the carrier caters to growing demand for premium travel options, allowing passengers to pay for seat upgrades starting next year.
Inside first flights using new cockpit barriers
It's been nearly a quarter century since 9/11, when terrorists hijacked commercial jetliners and turned them into weapons of mass destruction. Now, after years of delays, planes are adding a new layer of security. Kris Van Cleave got a preview.
Southwest Airlines' upcoming policy for plus-sized passengers questioned
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
New video shows pilot failing sobriety test
New body camera footage shows the moments a former Southwest pilot is questioned about his sobriety by police after TSA agents claimed he smelled of alcohol. David Allsop was given a sobriety test on the jet bridge and subsequently arrested for a DUI ahead of a flight he was supposed to pilot from Savannah to Chicago.
More on Southwest's close call
Passengers are reacting to the aggressive maneuver that a Southwest pilot had to make to avoid a collision with another jet as just minutes after the plane took off from the Hollywood Burbank Airport in California.
Southwest announces when passengers can book assigned seating
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
How Southwest Airlines is implementing changes to address heat hazards
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest tries to stop exploding soda cans
Soda cans are exploding after enduring extreme heat, injuring flight attendants on Southwest Airlines planes. The company is experimenting with air-conditioned trucks to avoid the danger. CBS News senior transportation correspondent Kris Van Cleave has the latest.
Love at the office
In the era of #MeToo and an increased awareness of sexual harassment in the workplace, is dating or marrying your officemates still a thing? Yes, says CBS News correspondent Tony Dokoupil (who met his wife on the job). He finds that some companies even boast of their amorous workers. Take Southwest Airlines (stock ticker acronym: LUV), where the expression "Love is in the air" takes on new meaning for staffers and flight attendants who are couples.
Herb and his Airline
Can flying be fun? That's the goal of Southwest Airlines CEO Herb Kelleher, who is determined to offer reliable on-time service at an affordable price. Steve Kroft profiles the airline president and his innovative approach to the business.
60 Minutes archive: Southwest's Herb Kelleher
In 1989, Steve Kroft profiled Herb Kelleher, the co-founder of Southwest Airlines, and his innovative no-frills approach to the airline business
Southwest announces its new baggage fees for checked bags
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Cost of checked bags on Southwest
As the busy summer travel season gets underway, so does Southwest's new checked bag policy. On all new bookings, the first checked bag will cost $35 and the second will be $45. CBS News senior transportation correspondent Kris Van Cleave has more.
Southwest flight returns to gate after passenger's phone ignites
A Southwest flight returned to its gate at El Paso International Airport on Wednesday after a passenger's phone appeared to ignite during the departure taxi.
Southwest lists new fare options after nixing open seating last year
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines flight almost takes off from taxiway rather than runway
A Southwest Airlines flight almost took off from a taxiway, rather than a runway, at Orlando International Airport in Florida before an air traffic controller stopped the plane, officials said.
Details on Southwest checked bag changes
Southwest Airlines is set to begin charging customers for checked bags, the last major airline to tack on baggage fees for most passengers. Hannah Towey, associate editor for Conde Nast Traveler, joined CBS News to discuss the change.
Southwest Airlines changing bag policy
Southwest Airlines is changing its "bags fly free" policy in hopes of attracting customers to sign up for the Southwest-branded credit card. CBS News' Janet Shamlian reports.
Southwest to start charging for checked bags
On May 28, Southwest Airlines will start charging most of its customers for checked bags for the first time in its history. Flyers who are part of the company's A-List Preferred program and those selecting Business Select tickets will be exempt. Previously, the airline allowed passengers to have two free checked bags regardless of ticket status.
Southwest Airlines ending free checked bags policy for many passengers
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
Trump orders federal agencies to stop using Anthropic's AI technology
President Trump said he will give federal agencies six months to phase out their use of Anthropic's AI products.
U.S.-Iran deal is "within our reach," Omani mediator says
Negotiators from the U.S. and Iran have made "substantial progress" toward a deal to curb Iran's nuclear program, Omani Foreign Minister Badr Albusaidi told CBS News on Friday.
Hegseth declares Anthropic a "supply chain risk to national security"
Defense Secretary Pete Hegseth deemed artificial intelligence firm Anthropic a supply chain risk on Friday, following days of increasingly heated public conflict with the AI company.
Renee Good's family spent "hours in limbo" after she was fatally shot
Renee Good's family said they spent agonizing "hours in limbo," unsure of the details surrounding her fatal shooting by a U.S. Immigration and Customs Enforcement officer in Minneapolis last month.
Bill Clinton at Epstein deposition: "I saw nothing, and I did nothing wrong"
Former President Bill Clinton denied any knowledge of Jeffrey Epstein's crimes in an opening statement before the House Oversight Committee in New York.
Hegseth says Pentagon canceling troops' attendance at top universities
Defense Secretary Pete Hegseth announced Friday that the Pentagon would be canceling troops' attendance at some of the nation's top universities.
Stocks tumble as investors fret over inflation data, AI
Stocks fell in afternoon trading after a report showed higher-than-expected inflation and as Wall Street continues to fret over AI-related disruption.
Neil Sedaka, singer whose hits included "Laughter in the Rain," dies at 86
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
Pentagon shoots down Customs and Border Protection drone in Texas, officials say
A U.S. official says a laser weapon was used to down the drone in the area of Fort Hancock, a small community on the U.S.-Mexico border.
U.S.
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A Hawaii man tackled his sports gambling addiction by offering free surf lessons
For Buddy Wiggins of Honolulu, Hawaii, the end result of a yearslong sports gambling addiction has come to this: soliciting strangers on the beach.
Renee Good's family spent "hours in limbo" after she was fatally shot
Renee Good's family said they spent agonizing "hours in limbo," unsure of the details surrounding her fatal shooting by a U.S. Immigration and Customs Enforcement officer in Minneapolis last month.
10 Epstein files conspiracy theories, debunked
Conspiracy theories about the Epstein files have racked up millions of views on social media. Here's what to know about 10 of the most viral claims.
Robots, already in hospitals, are ready to roll in other industries
In the years to come, robots will help offset worker shortages in health care, manufacturing and other industries, experts say.
Neil Sedaka, singer whose hits included "Laughter in the Rain," dies at 86
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
MoneyWatch
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Hegseth declares Anthropic a "supply chain risk to national security"
Defense Secretary Pete Hegseth deemed artificial intelligence firm Anthropic a supply chain risk on Friday, following days of increasingly heated public conflict with the AI company.
Robots, already in hospitals, are ready to roll in other industries
In the years to come, robots will help offset worker shortages in health care, manufacturing and other industries, experts say.
Book excerpt: "Streetwise" by Lloyd Blankfein
In his new memoir, the former CEO of Goldman Sachs writes about a life that stretched from the projects of New York City to the pinnacle of Wall Street.
Small business owner is already giving her customers a tariff refund
"If somebody charges you something and it's unlawful, they should give you your money back," Dame CEO Alexandra Fine said.
Stocks slump as inflation, AI worries rattle investors
Stocks fell Friday after a report showed higher-than-expected inflation and as Wall Street continues to fret over AI-related disruption.
Politics
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Hegseth declares Anthropic a "supply chain risk to national security"
Defense Secretary Pete Hegseth deemed artificial intelligence firm Anthropic a supply chain risk on Friday, following days of increasingly heated public conflict with the AI company.
Hegseth says Pentagon canceling troops' attendance at top universities
Defense Secretary Pete Hegseth announced Friday that the Pentagon would be canceling troops' attendance at some of the nation's top universities.
U.S.-Iran deal is "within our reach," Omani mediator says
Negotiators from the U.S. and Iran have made "substantial progress" toward a deal to curb Iran's nuclear program, Omani Foreign Minister Badr Albusaidi told CBS News on Friday.
Trump administration labels Iran state sponsor of wrongful detention
The designation enables the U.S. to punish Iran for detaining Americans for political leverage
Trump orders federal agencies to stop using Anthropic's AI technology
President Trump said he will give federal agencies six months to phase out their use of Anthropic's AI products.
HealthWatch
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Medicaid is paying for more dental care. GOP cuts threaten to reverse the trend.
More than three dozen states cover dental services for people on Medicaid, but with about $900 billion in cuts expected to hit states over the next decade, many programs could roll back dental coverage.
Health premiums threaten their nest egg. A terminal diagnosis may spare it.
Chaz and Jean Franklin were facing a sevenfold increase in their health premium payments with the expiration of enhanced federal subsidies for Affordable Care Act plans. Then Jean received a crushing diagnosis.
Could "kidulting" be the way to take the work out of your workout?
A British gym chain is offering classes in "kidulting," luring adults into fitness with classes built around playground and PE class classics.
Novo Nordisk to slash Wegovy and Ozempic prices starting in 2027
Starting in 2027, the Danish pharma firm will sell its weight-loss and diabetes drugs for $675 per month.
As more Americans embrace anxiety treatment, RFK Jr. derides medications
Robert F. Kennedy Jr. has criticized the broadening use of anxiety medications, but doctors and researchers say the MAHA movement is misrepresenting drugs that have been proven to help.
World
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More than a dozen killed when plane carrying money crashes in Bolivia, official says
The plane belonging to the Bolivian air force was transporting new banknotes from Bolivia's Central Bank to other cities. A large number of bills were scattered on the ground at the crash site.
U.S.-Iran deal is "within our reach," Omani mediator says
Negotiators from the U.S. and Iran have made "substantial progress" toward a deal to curb Iran's nuclear program, Omani Foreign Minister Badr Albusaidi told CBS News on Friday.
Trump administration labels Iran state sponsor of wrongful detention
The designation enables the U.S. to punish Iran for detaining Americans for political leverage
Rare 2,000-year-old treasure unearthed by metal detectorists
The find was made on a farmer's land in western Wales, museum Amgueddfa Cymru said.
Trump says he's "not happy" with progress in Iran negotiations
President Trump said Friday that he is "not happy" with the pace of progress in negotiations with Iran.
Entertainment
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Entertainment
From the archives: Neil Sedaka on writing a hit song
Neil Sedaka, the singer and songwriter behind such hits as "Breaking Up is Hard to Do," "Calendar Girl," and "Love Will Keep Us Together," died on Friday, Feb. 27, 2026 at age 86. In this 2020 "Sunday Morning" story, David Pogue talked with Sedaka – as well as Valerie Simpson (of Ashford & Simpson), author John Seabrook, and producer Oak Felder – about the elements that go into writing a hit song.
Neil Sedaka, singer whose hits included "Laughter in the Rain," dies at 86
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
Book excerpt: "Never Mind the Happy" by Marc Shaiman
In his memoir, the Tony Award-winning composer of such hits as Broadway's "Hairspray" writes of his half-century in show business, which grew in part from his youthful worship of Bette Midler - an adoration that would grow into a collaboration.
"Sinners" composer on blues music journey
For Oscar-winning composer Ludwig Goransson, creating the score for "Sinners" was a challenge, explaining he had to find his "voice within the blues." He describes his unlikely personal connection to the music and how he met the film's director.
"Scream" creator on directing latest movie
"Scream" writer and creator Kevin Williamson describes his passion for horror films and being asked to direct a "Scream" movie for the first time, at the request of one of the returning stars. Natalie Morales reports.
Technology
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Technology
Hegseth makes Anthropic a supply-chain risk
President Trump ordered the federal government to cut ties with tech start-up Anthropic. Defense Secretary Pete Hegseth also said he will designate Anthropic a supply-chain risk to national security. Brendan Bordelon, AI and tech influence reporter for Politico, joins "The Daily Report" to discuss.
Ex-Air Force secretary on Anthropic dispute
The deadline for artificial intelligence company Anthropic to meet the Pentagon's demands for unrestricted AI access has come and gone without a deal. Frank Kendall, secretary of the Air Force during the Biden administration, joins "The Takeout" with analysis.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Robots, already in hospitals, are ready to roll in other industries
In the years to come, robots will help offset worker shortages in health care, manufacturing and other industries, experts say.
Trump ends federal use of Anthropic's AI tech
President Trump on Friday ordered federal agencies to stop using Anthropic's artificial intelligence technology. The company was in a dispute with the Pentagon over the military's use of its AI. Katrina Manson, Bloomberg News reporter, joins to discuss.
Science
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NASA announces major overhaul of Artemis moon program "to take down risk"
NASA Administrator Jared Isaacman announced significant changes to the agency's Artemis program, which aims to land on the moon in 2028.
What scientists will be looking for when government UFO files are released
Documents might help scientists shed light on unexplained phenomena and government secrets, experts said.
In a first, shark seen on camera in Antarctica waters, surprising researchers
A large shark was caught on camera for the first time in Antarctica's waters, surprising researchers. "There's a general rule of thumb that you don't get sharks in Antarctica," one said.
How Washington's crossing of the Delaware presaged a changing world
On the evening of Christmas 1776, Gen. George Washington surprised the King's forces by leading the Continental Army in a surprise crossing of a near-frozen Delaware River - a watershed military maneuver that dramatized a changing America, and a changing climate.
These United States: George Washington and climate change
On the evening of Christmas 1776, Gen. George Washington surprised the King's forces by leading the Continental Army in an unanticipated crossing of a near-frozen Delaware River. Environmental correspondent David Schechter looks at how Washington's watershed military maneuver dramatized both a changing America, and a changing climate.
Crime
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Crime
Bill Clinton opening statement for deposition
Former President Bill Clinton is being deposed by members of the House Oversight Committee over his alleged links to Jeffrey Epstein. CBS News' Nikole Killion reports.
Did ICE lie before detaining NYC student?
Columbia University acting president Claire Shipman described the ICE detention of student Elmina "Ellie" Aghayeva, claiming agents gained entry to a residential building by stating they were police seeking a missing child. CBS News' Tom Hanson reports.
Bill Clinton's turn for Epstein deposition
Former President Bill Clinton is up next for a deposition before members of the House Oversight Committee regarding his alleged links to convicted sex offender Jeffrey Epstein. CBS News' Nikole Killion reports.
Latest news Columbia student taken by ICE
Columbia University student Elmina Aghayeva has been released after ICE took her from one of the institution's residential buildings. CBS News' Tom Hanson reports.
Epstein files questionings continue
Kentucky Republican Rep. James Comer, the chairman of the House Committee on Oversight and Accountability, said Commerce Secretary Howard Lutnick may be asked to testify on his knowledge of convicted sex offender Jeffrey Epstein's dealings. This comes as former President Bill Clinton prepares for his deposition. CBS News' Nikole Killion reports.
Space
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Space
Why NASA is overhauling Artemis program
NASA has announced a major overhaul of its Artemis moon program amid ongoing safety concerns. CBS News space consultant Bill Harwood has more details.
How NASA plans to get astronauts on the moon
NASA announced an overhaul to its Artemis moon program as safety concerns persist. CBS News space contributor Christian Davenport breaks down the key takeaways.
NASA announces major overhaul of Artemis moon program "to take down risk"
NASA Administrator Jared Isaacman announced significant changes to the agency's Artemis program, which aims to land on the moon in 2028.
Safety concerns over NASA's Artemis program
NASA's Artemis II mission continues to face concerns and delays. Scott E. Parazynski, a former astronaut, joins CBS News with more.
NASA rolls Artemis II back for repairs
NASA is rolling back the Artemis II moon rocket from its launch pad at the Kennedy Space Center in Florida. It is expected to take up to 12 hours to move the 322-foot rocket, with the journey spanning four miles back to its hangar for repairs. CBS News space consultant Bill Harwood has more.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
Trump "not happy" with Iran despite hopes for deal
As the threat of war with Iran looms, a second American aircraft carrier moved closer to the Middle East as the families of U.S. diplomats in the region were given the option leave. Charlie D'Agata has details.
Man offers free surf lessons to cope with issues
For Buddy Wiggins of Honolulu, Hawaii, the end result of a yearslong sports gambling addiction has come to this: soliciting strangers on the beach. The 32-year-old pool cleaner says he heard a voice, a calling, to take his life in a radically different direction. Steve Hartman has the story.
Alleged gunman's father takes stand at trial
Colin Gray took the stand in his Georgia trial, where he's facing second-degree murder charges after buying his son a rifle the boy allegedly used to kill people in a school shooting. Skyler Henry has more.
What's at stake in the Pentagon-Anthropic dispute
For days, one of America's leading artificial intelligence companies and the Pentagon have been in a standoff over this question: who gets ultimate control over the use of that powerful technology? Jo Ling Kent explains what's at stake.
Bill Clinton on Epstein: "I did nothing wrong"
Former President Bill Clinton denied any knowledge of Jeffrey Epstein's crimes in an opening statement before the House Oversight Committee in New York, the first time a former president has been compelled to testify to Congress. Nikole Killion reports.