How to file a refund claim in Amazon's $2.5 billion FTC settlement
Eligible Amazon customers can now request a refund from a settlement over allegations of deceptive Prime enrollment practices.
Watch CBS News
Eligible Amazon customers can now request a refund from a settlement over allegations of deceptive Prime enrollment practices.
After FTC settlement, eligible Amazon Prime customers will automatically receive refunds between Nov. 12 and Dec. 24.
Zoox, an autonomous vehicle company owned by Amazon, announced Tuesday that it is now offering free robotaxi rides in select San Francisco neighborhoods.
Shoppers can browse Ford dealers' used car selection online, through Amazon Autos, and pick their vehicles up in person.
The job cuts come as Amazon CEO Andy Jassy has said he envisions the company relying on AI agents to replace human workers.
An Amazon Web Services outage impacting Amazon's own services and as well as apps around the world wasn't resolved until Monday evening.`
As part of the settlement, Amazon will pay $1.5 billion in refunds to customers, who could receive $51 each from the payout.
Amazon expands same-day grocery delivery service so more customers can get their goods within hours.
Target said the price matching policy for products sold at rivals Amazon and Walmart will end after July 28.
Andy Jassy, CEO of Amazon, said he expects the company to reduce its workforce over the next few years as it rolls out more generative AI and agents.
Amazon said it had considered listing import charges on some products, but said the idea wasn't approved and won't happen.
U.S. businesses are starting to add a tariff fee to customer bills and shopping carts to offset rising import costs.
Amazon has expressed interest in buying TikTok ahead of deadline for ByteDance to sell the social media app or face a U.S. ban.
Reed Cowan talks to PC Magazine senior reporter Emily Forlini about the U.S. Defense Department's Signal group chat leak and other tech developments.
Amazon MGM Studios and longtime Bond custodians Michael G. Wilson and Barbara Broccoli formed a new joint venture in which they will co-own James Bond intellectual property rights.
Bargain hunters are busy amid seasonal discounts and "going out of business" sales by at least two retailing chains.
Kenny Choi reports on Amazon workers at the company's San Francisco warehouse calling for better wages and benefits.
Anne Makovec reports on Amazon workers walking picket lines at warehouses in multiple locations.
Teamsters union says Amazon workers at seven warehouses plan to walk off the job Thursday morning in multiple states.
Tech companies are sending big bucks to President-elect Donald Trump's nonprofit inaugural committee.
Amazon allegedly stopped its fastest delivery service to almost 50,000 Prime subscribers in two District of Columbia ZIP codes.
Contracted truckers hauling packages between Amazon facilities are more likely to engage in dangerous behavior on the roads than other carriers, according to federal data analyzed by CBS News.
Walmart is launching a new service to deliver prescription drugs in 49 U.S. states by the end of January.
FTC Chair Lina Khan says tech giants such as Meta and Google "endanger people's privacy" and "expose them to a host of harms."
MrBeast's production company, along with Amazon Studios, is facing a lawsuit involving contestants from the reality show "Beast Games."
Tomas Hertl had two goals and three assists, Jack Eichel also scored twice and the Vegas Golden Knights beat San Jose 7-2 on Sunday night, ending young Sharks star Macklin Celebrini's points streak at 13 games.
Nickeil Alexander-Walker scored 24 points, Jalen Johnson contributed 23 points, 11 rebounds and six assists and the Atlanta Hawks beat the Golden State Warriors 124-111.
Cries for regime change in Iran echoed through San Francisco on Sunday afternoon as more than a thousand Iranian-Americans and supporters gathered in front of the Ferry Building to show solidarity with protesters overseas.
The subpoenas threatened a criminal indictment related to Jerome Powell's testimony before the Senate Banking Committee in June 2025, according to the Fed chair.
The Eagles were eliminated from the playoffs in a 23-19 loss to the 49ers in the wild-card round of the NFL playoffs Sunday at Lincoln Financial Field.
Tomas Hertl had two goals and three assists, Jack Eichel also scored twice and the Vegas Golden Knights beat San Jose 7-2 on Sunday night, ending young Sharks star Macklin Celebrini's points streak at 13 games.
Nickeil Alexander-Walker scored 24 points, Jalen Johnson contributed 23 points, 11 rebounds and six assists and the Atlanta Hawks beat the Golden State Warriors 124-111.
Cries for regime change in Iran echoed through San Francisco on Sunday afternoon as more than a thousand Iranian-Americans and supporters gathered in front of the Ferry Building to show solidarity with protesters overseas.
The subpoenas threatened a criminal indictment related to Jerome Powell's testimony before the Senate Banking Committee in June 2025, according to the Fed chair.
The Eagles were eliminated from the playoffs in a 23-19 loss to the 49ers in the wild-card round of the NFL playoffs Sunday at Lincoln Financial Field.
Cries for regime change in Iran echoed through San Francisco on Sunday afternoon as more than a thousand Iranian-Americans and supporters gathered in front of the Ferry Building to show solidarity with protesters overseas.
Just after 2:30 p.m., the fire department said a car had crashed into a pole near Winston Drive and Junipero Serra Boulevard.
According to the SFMTA, a cable issue was affecting service.
The San Francisco Grateful Dead community is coming together after it was announced that one of the founding members, Bob Weir, has died at the age of 78.
Two people suffered life-threatening injuries and a suspect has been arrested in connection with an apparent stabbing in San Francisco on Saturday evening, police said.
"Legacies are measured by trophies or titles, it's measured by who you show up for, who you believe in, who you protect, uplift and love again and again," Sonjha said. "My dad showed up everywhere, for everyone, all the time."
Several East Bay hospitals that serve Alameda County's most vulnerable residents have issued layoff notices to staff, citing major federal cuts to Medicaid that administrators say will significantly affect their finances.
A Concord man in custody for allegedly murdering his elderly parents on New Year's Eve was found dead in his cell after purposely smashing his head against a wall, authorities said Friday.
Three minor earthquakes struck Friday morning in San Ramon, the latest cluster of quakes to shake the same area in the Tri-Valley region over the last several weeks.
Police said they are searching for 23-year-old Ryan Hardy, and that he should be considered armed and dangerous.
The two-alarm fire happened around 9 a.m. at a two-story apartment complex on the 500 block of Toyon Avenue.
The crash happened around 9 p.m. Friday on the 1700 block of Mission Street. According to police, a driver heading northbound hit a man who was crossing the street outside of a marked crosswalk.
Three teenagers were arrested in Santa Rosa after another teen was shot at a park on Friday, police said.
Authorities on California's Central Coast confirmed that a swimmer who went missing in Monterey Bay last month died from a shark attack.
Authorities in the South Bay are searching for a suspect after a woman was found fatally shot in a vehicle Wednesday night.
Health officials in Sonoma County are urging the community to not eat and forage for wild mushrooms, following the poisoning death of a county resident.
The company is also doing fire rebuilds in Los Angeles. Currently, it is in the process of building 20 to 25 homes, including in the Palisades and Eaton wildfire zones, CEO Sasha Jokic said.
The new system is called FIRO, short for "Forecast Informed Reservoir Operations." Instead of just following mandated tables in a book, the Corps can now use long-range weather forecasts to help determine if it's safe to keep more water in the reservoir.
Around 5:30 p.m. Monday, four people wearing masks and black clothing entered a Novato jewelry store as it was preparing to close for the day. They were gone within a minute with stolen jewelry and other valuables, police said.
Heavy overnight rainfall in Sonoma County has caused a spill of untreated wastewater into the Russian River in the Guerneville area, authorities said Tuesday.
Tomas Hertl had two goals and three assists, Jack Eichel also scored twice and the Vegas Golden Knights beat San Jose 7-2 on Sunday night, ending young Sharks star Macklin Celebrini's points streak at 13 games.
Nickeil Alexander-Walker scored 24 points, Jalen Johnson contributed 23 points, 11 rebounds and six assists and the Atlanta Hawks beat the Golden State Warriors 124-111.
The Eagles were eliminated from the playoffs in a 23-19 loss to the 49ers in the wild-card round of the NFL playoffs Sunday at Lincoln Financial Field.
San Francisco 49ers tight end George Kittle has been carted off the field with a right Achilles tendon injury.
The Eagles will begin their journey for another Super Bowl championship vs. the San Francisco 49ers in the wild card round of the NFL playoffs.
The crash happened around 9 p.m. Friday on the 1700 block of Mission Street. According to police, a driver heading northbound hit a man who was crossing the street outside of a marked crosswalk.
Two people suffered life-threatening injuries and a suspect has been arrested in connection with an apparent stabbing in San Francisco on Saturday evening, police said.
Three teenagers were arrested in Santa Rosa after another teen was shot at a park on Friday, police said.
A brazen armed home invasion robbery in San Carlos overnight has prompted police to ask the public for help in finding the person responsible.
A Concord man in custody for allegedly murdering his elderly parents on New Year's Eve was found dead in his cell after purposely smashing his head against a wall, authorities said Friday.
Google is souping up Gmail with features from its Gemini 3 AI app. Here's what to know — including how to opt out.
The mayor of Silicon Valley's largest city has come out against a proposed ballot initiative that would impose a wealth tax on California's billionaires, as leaders debate the benefits of the proposal.
The company is also doing fire rebuilds in Los Angeles. Currently, it is in the process of building 20 to 25 homes, including in the Palisades and Eaton wildfire zones, CEO Sasha Jokic said.
The terms of the settlement, which was filed in the U.S. District Court in the Middle District of Florida, were not disclosed.
CBS News analyzed circulating images of President Nicolás Maduro by comparing dubious photos to verified content and using publicly available tools such as reverse image search.
Several East Bay hospitals that serve Alameda County's most vulnerable residents have issued layoff notices to staff, citing major federal cuts to Medicaid that administrators say will significantly affect their finances.
Health officials in Sonoma County are urging the community to not eat and forage for wild mushrooms, following the poisoning death of a county resident.
This week, the U.S. Centers for Disease Control and Prevention (CDC) issued new vaccination guidelines and now, some western states are telling people they're too dangerous to follow.
FDA-approved semaglutide drug is the first GLP-1 pill for weight loss available in the U.S., according to drugmaker Novo Nordisk.
So far this season, the CDC estimates there have been at least 7.5 million flu illnesses, 81,000 hospitalizations, and 3,100 deaths.
Cries for regime change in Iran echoed through San Francisco on Sunday afternoon as more than a thousand Iranian-Americans and supporters gathered in front of the Ferry Building to show solidarity with protesters overseas.
The subpoenas threatened a criminal indictment related to Jerome Powell's testimony before the Senate Banking Committee in June 2025, according to the Fed chair.
Trump administration officials are set to meet with Danish officials about Greenland on Wednesday, diplomatic sources tell CBS News.
Hundreds of demonstrators gathered Saturday afternoon outside a Tesla showroom near downtown San Francisco as part of multiple "ICE Out for Good!" protests held across the Bay Area.
President Trump called for a one-year cap on credit card interest rates late Friday, an idea that has drawn strong support from lawmakers in both parties but pushback from card issuers.
Oasis nightclub announced plans to close six months ago. New Year's Eve was slated for the final performance. A last-minute, multi-million dollar donation turned the final curtain call into an encore performance.
A 16-year FBI employee has filed a lawsuit alleging he was fired last month because he had a Pride flag displayed near his desk.
A group of transgender members of the U.S. Air Force and Space Force forced to leave active duty under the Trump administration's policies say their benefits were revoked in a rare move.
California state Sen. Scott Wiener of San Francisco announced Wednesday that he is running for Nancy Pelosi's congressional seat next year.
Advocacy group The Trevor Projected released data from the first year of a study following more than 1,600 LGBTQ+ youth across the country.
Here is everything you need to know about how to watch and stream the 2026 Golden Globes.
The San Francisco Grateful Dead community is coming together after it was announced that one of the founding members, Bob Weir, has died at the age of 78.
Bob Weir wrote or co-wrote and sang lead vocals on Grateful Dead classics including "Sugar Magnolia," "One More Saturday Night" and "Mexicali Blues."
A woman who was found dead in San Francisco's Fairmont Hotel on New Year's Day has been identified as Victoria Jones, daughter of actor Tommy Lee Jones, officials said.
The rain seems to have swayed some people to switch up their plans for New Year's Eve, but lots of other people remained positive, hoping the rain won't signal a soggy start to the New Year.
Ever since the COVID-19 pandemic, the Oakland Unified School District has seen an alarming spike in the number of unhoused students in the school system who deal with a host of challenges far beyond what most children face.
Meteorologist and CBS News Bay Area's resident pilot Lt. Jessica Burch got a treat during Fleet Week, taking to the skies with one of the Blue Angels.
A Bay Area man discovered his devastating loss left him with a new opportunity to rethink how he lives -- follow his journey in virtual reality, 360-degree video.
A groundbreaking medical study involving the UCSF Medical Center has shown some colorectal cancer patients can safely skip radiation treatment and enjoy a potentially higher quality of life.
Every day, San Francisco bar pilot Captain Zach Kellerman goes through what might just be the world's most dangerous commute.
Cries for regime change in Iran echoed through San Francisco on Sunday afternoon as more than a thousand Iranian-Americans and supporters gathered in front of the Ferry Building to show solidarity with protesters overseas.
Here's a look at the weather forecast Sunday evening.
Dennis McNally joined the show to speak about the Grateful Dead's Bob Weir.
Bob Weir, a founding member of the legendary rock band the Grateful Dead, has died at the age of 78, his family announced Saturday.
with Darren Peck
In 2025, KPIX is moving to a new community service award: the CBS News Bay Area Icon Award. Submit nominations for an outstanding community hero at kpix.com/icon.
It's the most wonderful time of the year for a South Bay woman who has played Mrs. Claus for more than 40 years for the children of North San Jose's Alviso District.
For residents of the Oakland Hills, the prospect of another wildfire always remains a concern. This week's Jefferson Awards winner has made it his mission to make the hills and other high-risk areas safer.
In East Palo Alto -- where state education numbers show more than nine in ten public school students are low income and more than half are English learners -- many are finding hope and connection at the Boys & Girls Clubs of the Peninsula.
This week's Jefferson Award winner is Army veteran who continues to live a life of service into his 80s, by feeding hundreds of San Francisco families a week.
A Bay Area man who overcame tremendous obstacles to excel in school has made it his mission to gear up other students for success in the classroom and in life.
For Students Rising Above scholar Josh Collins it took moving across the country to realize the value of his Bay Area family.
Samir Hooker had to grow up fast after his stepfather was shot dead 12 years ago. Now he is watching over his mom and sister while attending UC Berkeley.
It's hard enough to graduate from one of the most prestigious schools in the country when you're the first in your family to go to college. Imagine doing that while you're also trying to protect your parents from being deported?
Some students who are the first in their families to go to college face the challenge of balancing a rigorous academic load while still working to help support their family back home.