Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon released a statement after an outage impacted customers across the U.S. on Wednesday, with many phones going into "SOS" mode, meaning they were only able to place emergency calls. Jan Carabeo breaks down what happened and what the phone service company is saying.
Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many saying that their devices had been limited to SOS since about noon Eastern Time.
NFL eyes will be on New Orleans next month for the title game but there's a big party planned in Philly for the big event as well. Verizon is hosting a FanFest at every NFL stadium including the Linc on Feb. 9. There will be games, food, music and appearances from former Bird including Darren Sproles. Tickets are free but you have to request them ahead of time.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Philadelphia police are searching for the suspect wanted in a robbery at a Verizon Store in Center City.
Verizon is offering a $10,000 reward for information leading to an arrest.
This is good news for anyone who get those pesky robocalls all day.
After following the caller's instructions, the victim received an email from Verizon, confirming the purchase of an iPad under his name.
The next phase of smartphones is coming soon as AT&T and Verizon have announced their plans to sell the first-ever holographic smartphone.
Next month, you'll be able to watch NFL games on your smartphone, regardless of your carrier.
Verizon confirmed on Wednesday the personal data of 6 million customers has leaked online.
Verizon's internet service just got faster.
That $23-million in declined money represents more than 45-percent of total federal allotment to the state.
Verizon has agreed to pay $4.83 billion for Yahoo, the companies said before markets opened Monday.
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement, the company and unions said Monday.
The City of Philadelphia is asking residents to help it determine if Verizon is living up to the terms of its franchise agreement.
Chris broadcasted live from the Liberty USO at the Philadelphia International Airport for Volunteer Appreciation Month, learned about live streaming on Facebook and discussed Speaker of the House Paul Ryan announcing he is not interested in being the Republican party's nominee for President. He talked with the CEO of Philadelphia International Airport, Chellie Cameron, at 7:50 about hosting the Liberty USO, Patrick Kerkstra from Philadelphia Magazine at 8:00 about the Pennsylvania Senate passing medical marijuana legislation, and Joe Brooks from the Liberty USO at 8:20 about National Volunteer Month.
About 39,000 Verizon landline and cable workers on the East Coast walked off the job Wednesday morning after little progress in negotiations since their contract expired nearly eight months ago.
Unions representing more than 36,000 Verizon landline phone and cable workers are threatening a strike.
Verizon will start charging customers $20 to upgrade their phones starting April 4.
AT&T and Verizon together have invested $45-million to add cell-service infrastructure along the Ben Franklin Parkway. Each says the upgrades will quadruple capacity.
Leaders of the Communications Workers of America and the International Brotherhood of Electrical Workers announced the decision early Sunday after a contract covering 39,000 workers expired. The unions say they're prepared to schedule regular bargaining sessions.
Union members working for Verizon in nine states, including Pennsylvania, New Jersey and Delaware, have voted to authorize a strike, if necessary.
Fresh off the 2026 FIFA World Cup, Lincoln Financial Field is part of another milestone: two Guinness World Records.
A man was pulled from a manhole in Northeast Philadelphia after getting trapped inside Wednesday afternoon.
New age requirements, licensing rules and penalties for violations for e-bikes and electric scooters take effect in New Jersey on Sunday.
The poor air quality is causing health concerns for pets and creating new challenges for wildlife across the Philadelphia region.
For the first time, a federal appeals court ruled the Garden State's weapons ban violates the Second Amendment.
Philadelphia Health Commissioner Dr. Palak Raval-Nelson says some forecasts say a return to Code Purple is possible Friday night.
Fresh off the 2026 FIFA World Cup, Lincoln Financial Field is part of another milestone: two Guinness World Records.
A man was pulled from a manhole in Northeast Philadelphia after getting trapped inside Wednesday afternoon.
New age requirements, licensing rules and penalties for violations for e-bikes and electric scooters take effect in New Jersey on Sunday.
The poor air quality is causing health concerns for pets and creating new challenges for wildlife across the Philadelphia region.
Fresh off the 2026 FIFA World Cup, Lincoln Financial Field is part of another milestone: two Guinness World Records.
A man was pulled from a manhole in Northeast Philadelphia after getting trapped inside Wednesday afternoon.
The poor air quality is causing health concerns for pets and creating new challenges for wildlife across the Philadelphia region.
Philadelphia Health Commissioner Dr. Palak Raval-Nelson says some forecasts say a return to Code Purple is possible Friday night.
The Wicked Gluten Free Expo in Oaks, Pennsylvania, has grown into one of the largest gluten-free festivals in the country.
New age requirements, licensing rules and penalties for violations for e-bikes and electric scooters take effect in New Jersey on Sunday.
For the first time, a federal appeals court ruled the Garden State's weapons ban violates the Second Amendment.
At Stockton University, high school students learn the ins and outs of criminal investigations through scenarios inspired by the hit TV show CSI.
A New Jersey daycare owner is accused of administering melatonin to two children in her care without the consent of their parents.
Somerdale Cold Cuts is temporarily closed after alleged thieves stole copper wires and pipes that supply cold air for the walk-in refrigerator.
Body-worn camera videos from the night Kadir Skinner was shot and killed by police in Wilmington, Delaware, were released by state and local officials Thursday.
Attorneys for the family of Kadir Skinner, the 19-year-old shot and killed by Wilmington police, have released new cellphone video.
Delaware State University sophomore Santino Harwood is ready to show off his skills in MLB All-Star Week's HBCU Swingman Classic.
A viral social media trend involving squishy toys is sending a growing number of children to hospital burn units.
The family of a 19-year-old man who was shot and killed by Wilmington Police last month is calling for body camera video of the incident to be made public.
Taylor Farms said none of its branded salads or kits contain the iceberg lettuce associated with the outbreak.
Pennsylvania is under a statewide Code Purple air quality alert on Friday because of smoke from the wildfires in Canada and Minnesota. But what does that mean?
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Pennsylvania will be under a code red air quality alert on Thursday because smoke from wildfires in Canada and Minnesota will create unhealthy levels of pollution for everyone.
While the cyclosporiasis outbreak is concentrated in the Midwest, more cases are popping up in Pennsylvania and New Jersey.
While some assume landlords are required to provide air conditioning, the law is not nearly as clear-cut as it is for heat in the winter
New Jersey is set to charge companies whose workers have Medicaid health coverage.
Target is voluntarily recalling two types of baby wipes due to concerns that the products may be contaminated with bacteria that may cause "serious and life-threatening infections," the U.S. Food and Drug Administration said on Friday.
The Pennsylvania Liquor Control Board says it will begin approving the extended-hours permits for Philadelphia businesses within the next week.
Two top-rated and critically acclaimed restaurants in the Philadelphia area are receiving a new honor.
Pennsylvania State Police are investigating two crashes, one of which was fatal, that happened hours apart on I-95 and I-76 in Philadelphia.
An overturned tractor trailer blocked traffic on the southbound lanes of Route 55 after a crash early Monday morning in Gloucester County, New Jersey.
A major rail injection saw service suspensions and delays after a SEPTA Regional Rail train derailed Wednesday in Philadelphia.
Three men died in a plane crash in Maryland Saturday night, police said.
Organizers say they want the FIFA Fan Festival in Philadelphia to be "soccer Coachella" for fans from around the world.
Defenseman Jamie Drysdale's extension is the fourth contract extension Flyers GM Danny Briere has handed out since July 1.
Francisco Alvarez homered twice, Brett Baty also went deep and the New York Mets defeated the Philadelphia Phillies 4-1 in the first major league game following the All-Star break.
More than 400,000 fans experienced the FIFA World Cup in person at Lincoln Financial Field in Philadelphia, but for some, the prices made it impossible to attend.
LeBron James, the NBA's career scoring king and current free agent, remains undecided about where he'll play this season.
Air quality concerns in Philadelphia have led the Phillies to move up the start time of their series opener with the Mets by an hour.
The actor's agent said he was providing more information following news reports "which contain inaccuracies and outright falsehoods."
Will Ferrell stopped in the Philadelphia area Monday to promote his new Netflix comedy series.
New Zealand actor Sam Neill, known for "Jurassic Park" and "The Piano," died Monday at 78, his family says.
The nominations for the 78th annual Primetime Emmy Awards were announced Wednesday morning in Los Angeles, with the final season of HBO Max's "Hacks" setting a new record for the most nominations in a single year for a comedy series.
Taylor Swift and Travis Kelce were married as they celebrated their wedding with hundreds of guests Friday at Madison Square Garden in New York City.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
The poor air quality is causing health concerns for pets and creating new challenges for wildlife across the Philadelphia region. Madeleine Wright reports.
Doctors say it's best to limit time outside during these types of air quality alerts and take precautions when outside. CBS News Philadelphia's Stephanie Stahl has more tips from doctors on how residents in the region can stay safe during unhealthy air conditions.
Police are investigating an altercation that led to a stabbing on the Route 54 SEPTA bus in Philadelphia on Friday.
Wildfire smoke from Canada is impacting flights at Philadelphia International Airport, as the Federal Aviation Administration has issued a ground delay that is in effect until 11 p.m. Friday. CBS News Philadelphia's Ray Strickland has the details.
Carlton Williams, director of Philadelphia's Office of Clean and Green Initiatives, said the city will likely resume trash and recycling pickup on Saturday and Sunday in order to keep up with the schedule. CBS News Philadelphia's Ryan Hughes has the latest.