EXTENDED: Metro Transit debuts new "TRIP Agents"
Starting Friday, 24 agents clad in royal-blue uniforms will ride the METRO Green and Blue lines daily with the aim of boosting safety and improving rider experience.
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Starting Friday, 24 agents clad in royal-blue uniforms will ride the METRO Green and Blue lines daily with the aim of boosting safety and improving rider experience.
New safety changes are coming to the Metro Transit Light Rail. Leaders announced an additional team of people will begin riding the rail starting Friday with the goal of assisting riders.
Police say surveillance video shows a woman running after the bus as it was pulling away from a stop when she slipped and fell.
Metro Transit Police Chief Ernest Morales said that crime on the light rail was up 25% year-over-year from 2022 to 2023, but that the number of incidents was trending in the right direction by the end of last year.
Data shows crime dropped while overall ridership increased in 2023 as the Metro Transit system continues to try and rebound after the pandemic. But those problems haven't leveled out to what we saw before COVID. So officials are optimistic but realistic that the work is far from over.
WCCO's Pauleen Le spoke with leaders from Metro Transit on efforts to improve rider safety.
General manager Lesley Kandaras and Police Chief Ernest Morales III talk about how they're addressing riders' concerns.
Pauleen Le goes 1-on-1 with Metro Transit's general manager.
WCCO goes one-on-one with Chief Ernest Morales III to talk about riders’ concerns.
Metro Transit leaders are sharing their plans to improve rider safety.
Just a month into the new year, Metro Transit leaders said they've made a number of changes, with more to come to improve rider safety.
WCCO's Pauleen Le goes 1-on-1 with one of Metro Transit's leaders as concerns about safety grow.
The shooting is a setback for Metro Transit's efforts to improve safety, which include an updated code of conduct and new community service officers.
Renewed concerns about safety on the light rail after a shooting and robbery on a train in St. Paul. WCCO's Jonah Kaplan has more on what happened and what riders say needs to happen next to improve safety.
An investigation is underway after a boy was fatally struck by a Metro Transit bus in Brooklyn Park early Wednesday morning.
Wednesday evening, Metro Transit Police are investigating after a bus hit and killed a young boy. It happened on County Road 81 in Brooklyn Park just before 6 a.m. WCCO's Adam Duxter shares the few details we have right now.
A juvenile is dead and a bus driver is on leave after a fatal accident in Brooklyn Park Wednesday morning.
Four people were injured Tuesday morning when a Metro Transit bus and a car collided in northeast Minneapolis, authorities said.
Metro Transit is continuing its push to improve public safety on its light rails, trains and buses.
Metro Transit is continuing its push to improve public safety on its light rails, trains and buses.
Metro Transit is continuing its push to improve public safety on its light rails, trains and buses.
Starting Monday, Metro Transit will start issuing citations and fining people who have not paid their fare.
A family is grieving after a sudden, unexpected loss of their loved one. 62-year-old Chris Lundegaard was killed in a stabbing at an Edina bus stop in what relatives say was a random attack. WCCO's Jason Rantala has the story.
Police are investigating a deadly stabbing at a west metro bus stop late Wednesday evening.
Metro Transit police say the collision, involving an eastbound METRO Green Line train, happened at about 11:15 a.m. while it was entering the Western Avenue Station.
