Travelers at O'Hare pleased to hear about new automatic refund rule for canceled flights
This news comes right on time for air travelers—as many start to plan and book their holiday travel.
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This news comes right on time for air travelers—as many start to plan and book their holiday travel.
Only 28 flights were canceled as a result of the weather.
The refund has to happen quickly. When it comes to bag fees, passengers must be refunded if a checked bag is significantly delayed, and refunds must be given if any services paid for aren't provided—like broken Wi-Fi.
Carriers canceled nearly 2,700 U.S. flights Monday as frigid conditions across the U.S. hit air travel for the third day straight.
The winter storm that brought several inches of snow to the Chicago area is now hitting the Northeast with snow and heavy rain.
CBS 2 Investigator Megan Hickey met some people who ran into trouble with their flights at O'Hare International Airport.
CBS 2 Investigator Megan Hickey did find some frustrated passengers at O'Hare International Airport who were trying to book hotels for the night, but most travelers were making their flights.
More than 1,100 flights had been canceled at O'Hare and Midway international airports as of late Friday. CBS 2 Investigator Megan Hickey reports.
Travelers this Christmas Day were still feeling the impacts of flight cancellations the day before.
As of 10 p.m., some people were waiting for up to three hours trying to get their checked bags back after their Southwest Airlines flights were canceled. CBS 2's Andrew Ramos reports.
The airport had the ninth highest percentage of canceled flights last year, according to data from the U.S. Department of Transportation.
A nationwide pause like Wednesday's hasn't happened since Sept. 11, 2001, leading to tough new questions for the FAA.
Meantime, there was much less luggage stacked up in baggage claim at Midway Airport late Wednesday than there was a night before.
Days after Christmas, the crisis continues as the federal government begins to investigate what happened with Southwest Airlines.
Gov. JB Pritzker is now calling for accountability for Southwest Airlines, along with Transportation Secretary Pete Buttigieg. CBS 2's Marissa Perlman reports from Midway International Airport.
With Southwest Airlines having canceled the majority of its flights in recent days, CBS News Travel Editor Peter Greenberg said it could be days before the airline is back on track.
Tuesday brought another round of cancellations as the airlines played catch-up from fierce winter weather. Southwest Airlines remains the most impacted.
CBS News Travel Editor Peter Greenberg joined CBS 2 Streaming Anchor Brad Edwards to talk about the mass of Southwest Airlines flight cancellations and what it means for consumers.
Having a flight canceled may be an inconvenience for most, but CBS 2's Noel Brennan talked with one woman who needs to be in Houston for an appointment as she undergoes treatment for stage 4 colorectal cancer.
CBS News Travel Editor Peter Greenberg joins CBS 2 Streaming Anchor Brad Edwards to talk about the Southwest Airlines meltdown and the flight delays and cancellations that have been plaguing the country.
Flights have been canceled around the country, and people have been going looking for their baggage at Midway International Airport after being separated from it. CBS 2's Noel Brennan reports.
The federal government wants answers from Southwest Airlines after cancellations, delays and lost luggage are happening to travelers across the country – leaving them stranded for days.
Severe weather in Buffalo and other places to our east continued to cause headaches Monday night for travelers in Chicago. CBS 2's Marybel Gonzalez reports on some frustrated travelers at Midway International Airport.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
CBS 2's Chris Tye spent the day talking to people stuck as hundreds of flights were delayed or canceled on Thursday.
Investigators do not believe there is any threat to the public
The lawsuit alleges the unidentified girl was raped at a Video Music Awards afterparty in 2000.
Allen, who died in 2020, was a seven-time All-Star and a two-time home run champion during his 15-season run as a Major League Baseball player.
The Bears couldn't move the ball at all on offense, generating minus-3 yards passing thanks to four sacks and losing 37 yards on five failed third down attempts.
Two-time NBA scoring champion Joel Embiid returned to the 76ers' starting lineup against the Bulls.
This comes just days after a Democratic Party Caucus for Thornton Township resulted in Henyard being left out on the ballot for reelection in April.
The opponents take issue with Henyard fighting to stay on one ballot for Thornton Township supervisor, while supporting them getting thrown off another for Dolton municipal races.
The mayor and the City Council have until Dec. 31 to get a budget passed.
Jackson's letter urges the president to "weigh the balance of his life and the power of forgiveness" in considering Jesse Jackson Jr. for a full pardon.
Judge Reed O'Connor took issue with both a lack of judicial oversight and certain diversity requirements included in the deal's independent monitoring process.
Thomas Riolo said he is paying the price for an update to his report that shows damage to his vehicle for which he is not responsible. The damage in question happened before he even owned the car.
While many scoured the internet to look for the best deals Monday, some prefer to shop in person and locally.
On Monday, President-elect Trump specifically promised a 25% tariff on all products coming from Mexico and Canada—in addition to a 10% levy on Chinese goods.
So far, despite several requests, the woman has not been able to get a hold of her medical records to send to her new doctors.
Those in the industry who spoke to CBS News Chicago said their margins are already so slim that an increased liquor tax could drive business owners to close their doors.
The program should launch early next year.
Feds find 11 kids illegally employed for at least 4 years at Seaboard Triumph Foods facility in Sioux City, Iowa.
Annesley Clark and Christine Corso were determined to say their vows before it was too late. So when Clark's nurses at Northwestern Medicine heard the couple's story, they jumped right into action.
Little Penelope Lo Destro's parents were about to start their family when there was a terrible diagnosis.
Lattes and other espresso-based drinks may not be available at some McDonald's restaurants due to a glitch with coffee machines.
The company said the decision means temporary layoffs of 400 workers—more than half of its workforce.
A judge's overturning of Wisconsin's 13-year-old law that effectively ended collective bargaining for teachers and most state government employees has rekindled a battle over labor rights in a state where the first public sector unions were formed 65 years ago.
Prestige Feed Products makes food for pets, and for livestock such as pigs and cows.
While many scoured the internet to look for the best deals Monday, some prefer to shop in person and locally.
Wisconsin public worker and teachers unions have scored a major legal victory with a ruling that restores collective bargaining rights they lost under a 2011 state law.
The lawsuit alleges the unidentified girl was raped at a Video Music Awards afterparty in 2000.
Social media sleuths noticed that the house next door to the iconic "Home Alone" house in Winnetka is now up for sale.
Here are the top songs, artists, and albums streamed on Spotify in Chicago this year, according to communications agency Burson Global.
Hip-hop royalty Kendrick Lamar, on the heels of dropping his surprise album "GNX," announced Tuesday morning dates for his forthcoming Grand National Tour, which will include a summer stop in Chicago.
The classic rock band AC/DC is making a stop in Chicago during their upcoming "Power Up" stadium tour this spring. The tour marks the first time they've hit the road in nine years.
Meteorologist Mary Kay Kleist has your 10 p.m. First Alert Weather forecast for Sunday, Dec. 8, 2024.
in just over a week, rebels in syria seized control of key cites while forcing Syria's president, Bashar Al-Assad, from power. Imtiaz Tyab reports.
Renaissance South Chicago held the event Sunday afternoon.
Guatemalans build bonfires and burn effigies as a symbol of purification before the Day of the Immaculate Conception.
Stephen Habel has been charged with one count of aggravated arson and one count of arson.
This was the second shooting in Cicero over the weekend.
The Bears couldn't move the ball at all on offense, generating minus-3 yards passing thanks to four sacks and losing 37 yards on five failed third down attempts.
Russian state media news agencies reported that Assad and his family were in Moscow and given asylum.
Investigators do not believe there is any threat to the public
The lawsuit alleges the unidentified girl was raped at a Video Music Awards afterparty in 2000.
With thefts across the city at the worst levels in five years, retailers have high hopes for a crackdown on shoplifting by the county's top prosecutor.
So far, the employee, Jillian Desyatnyk, has won the first couple of rounds against the retail giant.
Why does so much of what gets tossed into those blue recycling bins end up in the trash? CBS News Chicago visited the city's largest recycling facility for some answers.
Eight people—four men and four women—were shot around 2 p.m. Monday afternoon in the house at 3511 W. 59th St. in the Chicago Lawn neighborhood.
The $1,000 threshold to make retail theft a felony crime—which was set by O'Neill Burke's predecessor, Kim Foxx—will be dropping to $300, effective immediately.
Allen, who died in 2020, was a seven-time All-Star and a two-time home run champion during his 15-season run as a Major League Baseball player.
The Bears couldn't move the ball at all on offense, generating minus-3 yards passing thanks to four sacks and losing 37 yards on five failed third down attempts.
Two-time NBA scoring champion Joel Embiid returned to the 76ers' starting lineup against the Bulls.
Alex Vlasic scored for the second straight game for Chicago, which has dropped five in a row. Alec Martinez added his first goal of the season.
Nick Martinelli scored 27 points, including seven in overtime, and Northwestern beat No. 19 Illinois 70-66.
Investigators do not believe there is any threat to the public
The lawsuit alleges the unidentified girl was raped at a Video Music Awards afterparty in 2000.
According to Cook County Circuit Court records, 46-year-old Stephen Habel has been charged with one count of aggravated arson and one count of arson.
The FBI announced Friday night it was offering a $50,000 reward for information leading to an arrest and conviction.
Jerell Thomas, 37, is being held on charges of first-degree murder, attempted murder of a peace officer, possession of a stolen firearm, and unlawful use of a weapon by a felon.
