Planning to return unwanted Christmas gifts? You may be charged fees.
Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.
Watch CBS News
Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.
Stores have already opened their doors for Black Friday shopping.
We've found Black Friday 2021 deals on Apple, Samsung, Michael Kors, Keurig, OMG Surprise! and more, available now
Destruction during the unrest and looting in Chicago early Monday morning did not stop in the Loop or the Magnificent Mile.
CEO Hubert Joly said that he is working directly with the Trump administration to minimize the impact new tariffs could have on U.S. shoppers, and plans to continue to do so when he steps down as CEO next month and becomes executive chairman of the company's board.
Patrick Kearney dropped off computer equipment at a Best Buy store on July 8, asking that media from his original computer be transferred to a new machine. Best Buy "Geek Squad" employees noticed file folders with suspicious-sounding names, prosecutors said.
A van was used in what police are calling a "smash and grab" at a southwest suburban Best Buy early Sunday.
Thieves used a van to smash into the front of a Best Buy Sunday morning in Lincoln Park.
Around 4:30 a.m., police responded to a burglar alarm at the Best Buy in the Hancock Center, at 800 N. Michigan Av. Officers discovered a broken window, and searched the building, discovering an unknown number of cell phones had been stolen.
While many other consumers will simply avoid holiday crowds at shopping malls or even wait until Cyber Monday, retail stores across the nation will be buzzing with activity on the day after Thanksgiving. The following are five of the best American cities for Black Friday deals.
Time finally ran out for shoppers scrambling to buy last-minute Christmas gifts.
Some of the biggest stores have started offering shoppers something new this holiday season to help them "Survive This Economy." Many major retailers have offered price matching, including for online competitors.
How can back-to-school sales benefit you? Let me count the ways! Just because you might not have a child or a kid heading off to college doesn't mean you can't take advantage of all the great deals that are out there.
A former partner in the prestigious accounting firm Deloitte and Touche has pleaded guilty to making $420,000 by trading on inside information about clients.
For the third time in just the past few weeks, police are trying to find some brazen thieves who get into stores by smashing their way in.
Officially, police say a preliminary report shows 60 iPads, 11 Apple laptops and 10 GPS devices were stolen from the store at an estimated value of $42,000.
Best Buy -- the nation's largest consumer electronics retailer -- is announcing which of its many Chicago area stores will be closing next month.
A local expert says the planned closings of 50 Best Buy stores is reflective of an evolution of the consumer retail market from big box stores toward the Internet.
Did you know that January is the month to get organized? According to the National Association of Professional Organizers (NAPO), this year marks the seventh year that January is the month to get organized. NAPO wants to raise awareness on the benefits of getting organized and since getting organized is usually one of the top five New Years resolutions, what better time to start than now?
Even at the early hour of 5 a.m. on the day before Christmas Eve, stores were open for business, and plenty of consumers were out shopping.
Chicago shoppers were rummaging through mounds of what was left on the shelves Thursday, in search of last-minute deals.
A Chicago couple says in a lawsuit their family Christmas was ruined last year, after a used tablet PC bought as a gift for a young girl turned out to be full of porn.
It's that time of the year again, early birds! Grab a cup of coffee, set the alarm and make a list. This year, you might not even need to go to bed at all. With many retailers staying open on Thanksgiving Day, Black Friday is starting earlier than ever. Some retailers are offering deals starting Thursday evening or even earlier online.
A stable of high-end luxury cars once owned by a convicted north suburban businessman fetched nearly $2.3 million at auction on Tuesday.
Ferrari, Bentley, Lamborghini, Aston-Martin. Those are just some of the high-end luxury vehicles purchased by a disgraced north suburban businessman that will up available for auction on Tuesday.
A night after losing the series opener 10-3, the Rangers (51-50) finished with a season-high 18 hits and avoided falling below .500 for the first time since June 27.
Chicago collected 11 hits while improving to 23-10 in its last 33 games, bouncing back nicely after losing 8-6 in 10 innings in the series opener on Monday night.
On Fridays at the Green Mill, the jazz starts in the afternoon and goes until the wee hours of the morning.
On July 8, Josiah managed to leave the school building and wander from Cermak nearly half a mile down State Street.
The contractor, who was conducting work, was stranded about 130 feet above ground inside an enclosed sign structure toward the top of a sign pole.
Republican candidate for Illinois governor Darren Bailey is calling for greater transparency over nongovernmental organizations that receive at least $10,000 in state grants by making them subject to public records and open meetings requests.
Two independent Latino candidates seeking to run for retiring U.S. Rep. Jesus "Chuy" Garcia's seat in Congress won't appear on the ballot in November.
New search data shows "fascism" drew roughly 264,700 monthly searches nationally in 2026, but in Illinois the most-searched word definition was "bias."
President Trump is imposing 50% tariffs on a range of Canadian goods, from hockey equipment to alcoholic beverages, escalating the trade dispute between the two countries.
Parents of students in the Chicago Public Schools system had a chance Monday to weigh in on the next budget.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Illinois Gov. JB Pritzker on Thursday signed several new consumer protections into law, including a ban on junk fees.
CBS News Chicago has learned that Illinois home insurance premiums are not only higher than the nation's average, but going up faster too.
As an alternative to legalizing video gambling terminals citywide, Bally's offered to open slot machine lounges at O'Hare and Midway, saying the move would replace the $6.8 million the city budgeted from VGTs.
A new Northwestern Medicine study on long COVID shows women show more neurological symptoms than men.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Chicago just barely made the top 20 in the American College of Sports Medicine's 2026 ranking of the country's fittest cities.
In a major turnaround in the opioid crisis, overdose deaths are falling across Chicago and Cook County.
The north Chicago suburb of Glenview became the latest Illinois municipality this week to confirm mosquitoes testing positive for the West Nile virus this year.
Illinois American Water and Aqua Illinois are both seeking rate increases that would raise monthly bills by as much as $28, while their parent companies seek regulatory approval to merge — a deal a consumer watchdog says would give one company control of nearly all regulated water customers in the state.
The Federal Trade Commission and attorneys general from several states secured a right-to-repair settlement Wednesday with agriculture equipment giant Deere & Co. — commonly known as John Deere — that requires the company to let farmers and independent shops fix their own equipment.
Chicago Soul Café opened Monday at 6248 S. St. Lawrence Ave.
The Chicago Bears this weekend said they are assessing land at Wolf Lake Terminals in Hammond, Indiana, for a possible new stadium.
As an alternative to legalizing video gambling terminals citywide, Bally's offered to open slot machine lounges at O'Hare and Midway, saying the move would replace the $6.8 million the city budgeted from VGTs.
Christopher Nolan's "The Odyssey" is the first film shot entirely on 70mm IMAX cameras, and Cinemark Seven Bridges in Woodridge is 1 of roughly 30 theaters nationwide equipped to show it that way.
Brenda Fricker won an Academy Award for 1989's "My Left Foot," played the Pigeon Lady in "Home Alone 2" and appeared in "A Time to Kill" and "So I Married an Axe Murderer."
The actor's agent said he was providing more information following news reports "which contain inaccuracies and outright falsehoods."
New Zealand actor Sam Neill, known for "Jurassic Park" and "The Piano," died Monday at 78, his family says.
The 46th Taste of Chicago is cashless for the first time, accepting only credit cards, with a drone and fireworks show scheduled for approximately 9:15 p.m. Friday near Buckingham Fountain.
The child, who's nonverbal, managed to walk down the sidewalk, turn the corner and cross several busy intersections on State Street before a CTA bus driver spotted him and knew something wasn't right.
The pharmacy chain says common medications for dogs and cats are now available at about 9,000 locations nationwide.
Meteorologist David Yeomans is tracking the latest in First Alert Weather.
Co-owners Jill Skintges and Jason Cole recently brought back the late-night weekend hours that were a key part of the legendary jazz club.
Residents say they've been dealing with the issue for the past two months. Some expressed that they're glad to see the business closed.
A bar on Lincoln Avenue in Chicago's Lincoln Park community was shut down by Chicago police Tuesday morning, days after a fight broke out at a party in the bar and led to a fatal shooting.
On Fridays at the Green Mill, the jazz starts in the afternoon and goes until the wee hours of the morning.
On July 8, Josiah managed to leave the school building and wander from Cermak nearly half a mile down State Street.
The contractor, who was conducting work, was stranded about 130 feet above ground inside an enclosed sign structure toward the top of a sign pole.
Orlando Rivas was killed while he was shielding students after a car hit a pole that fell on him earlier this year.
Record heat and major air quality issues created by wildfire smoke were key topics as some of the top climate leaders from around the world gathered in Chicago this week for the Aspen Institute's annual climate summit.
Police say a man and a woman were last seen speaking with the victim before the shooting.
Neighbors in the Avalon Park neighborhood said their community has been plagued by squatters, weeds, rats, and water leaks – all thanks to an abandoned home that's been sitting vacant for years.
Chicago has been feeling the heat this week, with highs in the 90s the past five days, but officials are making moves to cool off some of the hottest parts of the city, specifically Chicago Park District fieldhouses where many turn to keep cool.
Gene Rush survived throat cancer, but he didn't survive a trip to the Porter County Jail over 4th of July weekend. His family said jail staff failed to provide lifesaving medical care.
A night after losing the series opener 10-3, the Rangers (51-50) finished with a season-high 18 hits and avoided falling below .500 for the first time since June 27.
Chicago collected 11 hits while improving to 23-10 in its last 33 games, bouncing back nicely after losing 8-6 in 10 innings in the series opener on Monday night.
Head coach David Braun is excited about what an intimate environment can do for his team.
The WNBA All-Star Game is being held in Chicago on Saturday, with the city hosting events in celebration.
All eyes are on Chicago as the city gets set to host the WNBA All-Star Weekend for the second time.
A bar on Lincoln Avenue in Chicago's Lincoln Park community was shut down by Chicago police Tuesday morning, days after a fight broke out at a party in the bar and led to a fatal shooting.
A man was shot and wounded early Tuesday in the Wentworth Gardens public housing development just south of Rate Field.
Charges were pending Tuesday morning for a man accused of shooting a woman and a Chicago police SWAT officer in Chicago's Albany Park community the day before.
A man stabbed two tourists near the ancient Acropolis in Athens, Greece's top tourist attraction, police said.
A man was shot and killed in a fight in Chicago's Lincoln Park neighborhood Sunday night.