Southwest Airlines Still Dealing With Delays After Outage
Southwest passengers endured a third straight day of canceled and delayed flights as the airline struggled to resume normal operations on Friday.
Watch CBS News
Southwest passengers endured a third straight day of canceled and delayed flights as the airline struggled to resume normal operations on Friday.
Delays and cancellations continue for Southwest Airlines on Friday morning after a massive computer outage knocked systems off-line on Wednesday.
Airline executives said a router breakdown set off a chain of failures in critical technology systems a day earlier. Backup systems didn't work as expected, they said.
Many Southwest Airlines passengers are still patiently waiting to get to their destinations. The problems began with intermittent computers issues and ended with dozens of delays and hundreds of cancellations.
They fixed the glitch, but a backlog of cancelled and delayed flights has Southwest airlines playing catch-up today.
A spokeswoman says the Dallas-based airline is dealing with flight delays across its system and temporarily stopped flights that have not left their airport gate.
Two men have been convicted of disrupting a Southwest Airlines flight headed from Texas to Chicago.
From long security lines to delayed flights, the airline industry has seen its fair share of controversy in recent months. But the head of Southwest Airlines discussed his plans for the future, and his commitment to making travel easier.
Complaining about flying is an American pastime, thanks to cramped seats and fees for everything from checking baggage to changing an airline ticket. Yet there's some hope on the horizon.
Southwest Airlines packed even more people onto its planes, notched a record first-quarter profit of $511 million, and said on Thursday that solid bookings have continued into April.
A Southwest Airlines flight traveling from Dallas to Kansas City, Missouri, has been diverted to a Kansas airport after cabin pressure dropped.
In our exclusive access given to us by Southwest Airlines, we had a front row seat to just how many people touch that aircraft, in so many different ways. and for Southwest Airlines, this is just one of their 3,800 flights a day!
The co-pilot was fine after being checked by medics, according to Southwest.
The deadline for airlines to make their pitch for a limited number of slots is a week from Wednesday.
New labor agreement includes 20 percent wage increase, first raises in five years for many ramp workers.
Southwest Airlines on Thursday reported a fourth-quarter net income of $536 million. The Dallas company stated that it had net income of 82 cents per share. The results met Wall Street expectations.
Southwest Airlines plans to appeal a judge's order that lets Delta Air Lines continue operating at Dallas Love Field during a dispute over gates.
Authorities say a Southwest Airlines flight has been circling for several hours over a Northern California airport due to landing gear problems.
Airlines are shifting the timing of thousands of flights, even adding dozens of redeyes, as they try to avoid delays while hauling millions of passengers from now through the Christmas weekend.
The company says employees skipped work without permission to attend union meetings in California and Florida last month.
Nine people on the plane were treated and released from a local hospital.
133 passengers and five crew members evacuated the plane safely and were bused to the airport, where employees were helping them.
A Southwest Airlines flight has made an emergency landing in San Antonio after a part on the wing appeared to be at an 'irregular angle.'
Dallas-based Southwest said Tuesday that revenue for every seat flown one mile will be flat to down 1 percent in the fourth quarter compared with the same period last year. Just a month ago, the airline predicted a 1 percent increase.
For the second time this month, pilots trying to land at Dallas Love Field Airport have been forced to deal with laser strikes hitting their planes.
Late Friday evening, the Celina ISD released the findings of an external independent investigation after the arrest of middle school coach Caleb Elliott.
The long‑vacant Jefferson Boulevard landmark is being restored into mixed‑income housing and community‑focused commercial space.
In a rare on‑camera interview, the acting director of the ICE Dallas Field Office discusses morale, cooperation with Texas agencies and questions about agent preparedness.
Eight finalists delivered moving speeches on hope, justice, and leadership during the district's annual MLK Jr. Oratory Competition.
Two newly opened parks in McKinney mean older playgrounds are being refurbished and shipped abroad, giving children in developing communities their first chance to play.
Late Friday evening, the Celina ISD released the findings of an external independent investigation after the arrest of middle school coach Caleb Elliott.
The long‑vacant Jefferson Boulevard landmark is being restored into mixed‑income housing and community‑focused commercial space.
In a rare on‑camera interview, the acting director of the ICE Dallas Field Office discusses morale, cooperation with Texas agencies and questions about agent preparedness.
Eight finalists delivered moving speeches on hope, justice, and leadership during the district's annual MLK Jr. Oratory Competition.
Two newly opened parks in McKinney mean older playgrounds are being refurbished and shipped abroad, giving children in developing communities their first chance to play.
From laptops to vapes, lithium‑ion devices are driving emergency landings and evacuations as airlines push for stronger rules and better containment tools.
Texas veterans could be at risk of losing the help they need to stay home.
A North Texas couple tracked their stolen airport luggage across Dallas using an AirTag — only to learn police couldn't act on the data alone.
Nearly every day, hundreds of thousands of Texas students board a school bus.
Outdoor sirens are meant to warn Texans of tornadoes and floods. This summer's deadly flooding in Kerr County exposed how vulnerable many communities are, with sirens broken, outdated or missing.
Democratic candidate for State Senate District 9 Taylor Rehmet discusses his campaign and priorities for the position.
Republican candidate for State Senate District 9 Leigh Wambsganss discusses her campaign and priorities for Republican voters.
Democratic State Rep. and U.S. Senate candidate James Talarico discusses his campaign with Eye on Politics Jack Fink. He says that, in the general election, voters should consider electability.
The number of ICE detainees exceeded 70,000 for the first time in the deportation agency's 23-year history, according to internal DHS data obtained by CBS News.
The Justice Department says it also added about 80 more attorneys this week to help review the Epstein files to be released.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Walk with a Doc invites community members to join low-pressure group walks led by physicians.
The largest nurses strike ever in New York City is underway as thousands of NYSNA members walk off their jobs at major hospitals.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
After the ACA tax credit lapsed in December, enrollees are opting for less robust health plans or dropping coverage altogether.
'Tis the season: for sniffles, but before you blame the holiday gathering at grandma's for your coughing, sneezy misery, look around.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Salad and Go, a drive-thru salad chain, said on Wednesday that it will close all remaining Texas and Oklahoma stores.
Venezuela is said to have the largest amount of these reserves in the world.
Trump said the "whole infrastructure" of Venezuela has to be rebuilt and that American companies would be used to rebuild it.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
The Mavs were without rookie Cooper Flagg, who was out with an ankle injury.
Airion Simmons is charged with wire fraud and bribery.
Authorities said the alleged scheme involved 39 players, 17 different NCAA Division I men's basketball teams and 29 games.
FIFA says it has received over 500 million ticket requests for 2026 World Cup matches in the U.S., Canada and Mexico— with prices as high as $8,680.
Jamal Murray led the way for the Nuggets with 33 points.
A new class at Texas Christian University is drawing students in with a hit TV series and a clear path toward a real-world career.
Another allegation against Busfield was reported to law enforcement the same day he turned himself in, according to a court filing.
In a video provided to TMZ on Tuesday, Timothy Busfield said the allegations "are all lies."
Scott Adams, the cartoonist who created the "Dilbert" comic strip, has died at the age of 68, his first ex-wife revealed on Tuesday.
From historic wins to powerful speeches, here are the highlights and most memorable moments from the 2026 Golden Globes.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
