Southwest Airlines Still Recovering From Massive Computer Outage
Delays and cancellations continue for Southwest Airlines on Friday morning after a massive computer outage knocked systems off-line on Wednesday.
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Delays and cancellations continue for Southwest Airlines on Friday morning after a massive computer outage knocked systems off-line on Wednesday.
Airline executives said a router breakdown set off a chain of failures in critical technology systems a day earlier. Backup systems didn't work as expected, they said.
Many Southwest Airlines passengers are still patiently waiting to get to their destinations. The problems began with intermittent computers issues and ended with dozens of delays and hundreds of cancellations.
They fixed the glitch, but a backlog of cancelled and delayed flights has Southwest airlines playing catch-up today.
A spokeswoman says the Dallas-based airline is dealing with flight delays across its system and temporarily stopped flights that have not left their airport gate.
Two men have been convicted of disrupting a Southwest Airlines flight headed from Texas to Chicago.
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A Southwest Airlines flight traveling from Dallas to Kansas City, Missouri, has been diverted to a Kansas airport after cabin pressure dropped.
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The co-pilot was fine after being checked by medics, according to Southwest.
The deadline for airlines to make their pitch for a limited number of slots is a week from Wednesday.
New labor agreement includes 20 percent wage increase, first raises in five years for many ramp workers.
Southwest Airlines on Thursday reported a fourth-quarter net income of $536 million. The Dallas company stated that it had net income of 82 cents per share. The results met Wall Street expectations.
Southwest Airlines plans to appeal a judge's order that lets Delta Air Lines continue operating at Dallas Love Field during a dispute over gates.
Authorities say a Southwest Airlines flight has been circling for several hours over a Northern California airport due to landing gear problems.
Airlines are shifting the timing of thousands of flights, even adding dozens of redeyes, as they try to avoid delays while hauling millions of passengers from now through the Christmas weekend.
The company says employees skipped work without permission to attend union meetings in California and Florida last month.
Nine people on the plane were treated and released from a local hospital.
133 passengers and five crew members evacuated the plane safely and were bused to the airport, where employees were helping them.
A Southwest Airlines flight has made an emergency landing in San Antonio after a part on the wing appeared to be at an 'irregular angle.'
Dallas-based Southwest said Tuesday that revenue for every seat flown one mile will be flat to down 1 percent in the fourth quarter compared with the same period last year. Just a month ago, the airline predicted a 1 percent increase.
For the second time this month, pilots trying to land at Dallas Love Field Airport have been forced to deal with laser strikes hitting their planes.
Pilots with Southwest Airlines, a corporate jet and a Cesna all reported being hit by lasers Thursday night.
Michael Swope, a firefighter, paramedic and field training officer, was killed Thursday in a motor vehicle accident.
The decision to settle was reached after a two-month civil trial in a wrongful death lawsuit.
The ruling came after an agreement between the Paxtons' lawyers and a group of media outlets and a government watchdog.
This year has already seen eight of the busiest air travel days in TSA history. Could a December date join them?
Cathy Grossu, the mother-in-law of retired NASCAR driver Greg Biffle, said she had seen the family a day before the fatal crash.
Michael Swope, a firefighter, paramedic and field training officer, was killed Thursday in a motor vehicle accident.
The decision to settle was reached after a two-month civil trial in a wrongful death lawsuit.
The ruling came after an agreement between the Paxtons' lawyers and a group of media outlets and a government watchdog.
This year has already seen eight of the busiest air travel days in TSA history. Could a December date join them?
Cathy Grossu, the mother-in-law of retired NASCAR driver Greg Biffle, said she had seen the family a day before the fatal crash.
Texas veterans could be at risk of losing the help they need to stay home.
A North Texas couple tracked their stolen airport luggage across Dallas using an AirTag — only to learn police couldn't act on the data alone.
Nearly every day, hundreds of thousands of Texas students board a school bus.
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The ruling came after an agreement between the Paxtons' lawyers and a group of media outlets and a government watchdog.
The Justice Department has released records from the Epstein files, the first documents to come to light under a new law signed by President Trump. Follow live updates here.
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Turning Point USA CEO Erika Kirk endorsed Vice President JD Vance for president in 2028 at the organization's annual conference.
The U.S. government has expanded a sweeping pause on legal immigration applications to include those filed by people from an additional 20 countries, a U.S. official told CBS News.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Discount store chain Target says it's joining rival Walmart and a number of other prominent American brands in scaling back corporate diversity, equity and inclusion initiatives.
It's the Christmas surprise that no one wants to unwrap: a heart attack, and it happens more often than you may realize.
"I don't know how I'm going to pay for this," said one person with an Affordable Care Act plan that will cost her $1,100 a month starting in January.
An investigation into the case of a Michigan man who contracted rabies after an organ transplant provided more details on the infection's origin.
The holiday season can mean festive lights, shopping for your children's gifts, and more time using technology.
A group of North Texas women has been working hard to preserve a style of dancing that had its heyday in the early part of the 20th century.
After years in the making, Texas Instruments' semiconductor factory in Sherman has officially begun production.
Smith and other Main Street businesses complained to Frisco about the impact on business.
Rodeo Dallas, a popular but controversial Deep Ellum nightclub, is getting back in the saddle. In Uptown.
"This is a Texas-sized investment in the future of our great state," Texas Gov. Greg Abbott said in a statement.
American Airlines has announced plans to cut management and support roles, mainly at its headquarters in North Texas.
The decision to settle was reached after a two-month civil trial in a wrongful death lawsuit.
Seguin's return to the ice will be reevaluated after the Olympic break, which is in February, Stars GM Jim Nill said.
Cooper Flagg, who will turn 19 on Sunday, is averaging 25.4 points over his last eight games.
FIFA slashed the price of some World Cup tickets following a worldwide backlash, with some final seats available for $60.
Cooper Flagg scored the most points by an 18-year-old in NBA history, but he couldn't enjoy the accomplishment because it came in a loss.
Albert Brooks said he's still in shock over the death of his friend Rob Reiner, whom he met at 14 years old.
The Oscars ceremony is moving to YouTube starting in 2029, the Academy of Motion Picture Arts and Sciences announced on Wednesday.
It's history in the baking.
Nick Reiner, a son of director Rob Reiner and his wife Michele, has been arrested on murder charges following their deaths, police said.
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The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
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