Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
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In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon is unveiling what it dubs the "most significant customer experience transformation" to date, which includes a new app and a major upgrade to customer support. Sowmyanarayan Sampath, CEO of Verizon's Consumer Group, joins "CBS Mornings" to break down the changes. (Sponsored by Verizon)
President Trump has promised that Elon Musk will not participate in conflicts of interest. Nevertheless, Democratic lawmakers are expressing concerns over Musk's Starlink and efforts underway that might allow it to take over a $2.4 billion contract between the FAA and Verizon. Politico aviation reporter Oriana Pawlyk joins "America Decides" to discuss.
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
When critical infrastructure like utility lines and cell phone towers go down, emergency response teams from telecom providers like AT&T and Verizon step in with an arsenal of equipment ensuring first responders can communicate in a disaster zone. Here's how that's helping in the aftermath of Hurricane Helene.
U.S. officials are investigating an apparent China-linked hack of major American telecommunications companies. CBS News homeland security and justice reporter Nicole Sganga has the details.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
More than 70,000 AT&T users are reporting wireless service interruptions Thursday, according to the website Downdetector.com, with some emergency services being affected as well. CBS News correspondent Nancy Chen has more.
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
The phone company's network will support discoveries that could lay the groundwork for a human colony on the moon.
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers.
Verizon and AT&T will roll out 5G service Wednesday after a delay to create buffer zones around airports. Airlines still warn that hundreds of thousands of flights could be canceled starting this week without further federal action. CBS News transportation correspondent Errol Barnett reports from Reagan national airport.
Verizon and AT&T are launching their 5G service nationwide, but are delaying the rollout at some airports on Wednesday as airlines continue to warn of flight cancellations and delays. CBS News congressional correspondent Kris Van Cleave reports from Denver International Airport.
An estimated 90% of U.S. commercial aircraft are approved to operate in 5G-deployed areas, according to the FAA.
The telecom carriers are expanding their high-speed networks to bring faster service to more parts of U.S.
Major U.S. airlines warn the rollout of new 5G networks could potentially ground and delay planes, as AT&T and Verizon plan to launch 5G towers near airports across the country. CBS News correspondent Kris Van Cleave reports on how airlines are being affected and CBS News MoneyWatch reporter Irina Ivanova joins CBSN to discuss the technology.
Chief executives of America's largest airlines warned of "catastrophic disruption" to travel and shipping operations should the technology not be limited around U.S. airports.
Two major wireless companies are moving ahead with their plans to launch 5G cell phone networks on Wednesday. But they will delay the rollout near some U.S. airports. Airlines warn the technology could impact a plane's landing instruments and lead to significant interruptions. CBS News congressional correspondent Kris Van Cleave reports from Dallas. Then, Drew FitzGerald, a reporter for the Wall Street Journal, joins CBSN's Errol Barnett to discuss.
Two wireless companies are delaying the launch of 5G networks in certain areas as airlines continue to voice concerns it will cause disruptions to service. CBS News technology reporter Dan Patterson joins CBSN's Tanya Rivero to explain the issue between the wireless companies and the airline industry.
The companies are going along with a request from airlines and Transportation Secretary Pete Buttigieg, who worry the new technology will hinder altitude measuring devices on planes.
The president told reporters Friday evening he's "sort of" made up his mind about his next steps in Venezuela, which his administration blames for narco trafficking.
A cache of confiscated explosives detonated inside the station, according to police. The region's police director-general said the incident was an accident.
President Trump accused Democrats of using what he calls the "Epstein hoax" to defect blame for the government shutdown.
President Trump said late Friday he will no longer support Republican Rep. Marjorie Taylor Greene, marking a dramatic break with a onetime Trump loyalist who has increasingly criticized the president and her party's leadership.
A Georgia judge has officially dropped three charges in the state's election interference case against President Trump and others.
Naval Station Roosevelt Roads is now one of five locations where U.S. forces are operating in Puerto Rico, an American territory strategically positioned north of Venezuela.
A state trooper and a Maryville Police Department motorcycle officer collided while supporting Vice President Vance's motorcade on Friday.
"Last Chance U" coach and Laney College athletic director John Beam died, one day after being shot on the Oakland, California campus, police announced.
Iran has confirmed the seizure of a Marshall Islands-flagged oil tanker in the Strait of Hormuz.
A state trooper and a Maryville Police Department motorcycle officer collided while supporting Vice President Vance's motorcade on Friday.
The single ticket was purchased at Publix in Newnan, Georgia, Mega Millions said.
Disney and YouTube TV reached a new deal to bring channels like ABC and ESPN back to the Google-owned live streaming platform Friday.
In the Surry County Board of Supervisors race last week, 19-year-old Cameran Drew took on his favorite high school teacher and mentor, Kenneth Bell.
Health officials in Washington state said a resident has contracted bird flu, marking the first human case in the U.S. since February.
Disney and YouTube TV reached a new deal to bring channels like ABC and ESPN back to the Google-owned live streaming platform Friday.
President Trump exempted foods like beef and bananas from his sweeping country-by-country tariffs on Friday.
"We're absolutely in communication with the White House," Senate health committee chair Bill Cassidy said of plans to come up with a fix for high health care costs.
The stock market has stumbled on concerns that the surge in artificial intelligence stocks could echo the dot-com bubble.
The Trump administration is scrapping a proposal that would have made airlines pay passengers up to $775 for flight disruptions.
President Trump said late Friday he will no longer support Republican Rep. Marjorie Taylor Greene, marking a dramatic break with a onetime Trump loyalist who has increasingly criticized the president and her party's leadership.
The president told reporters Friday evening he's "sort of" made up his mind about his next steps in Venezuela, which his administration blames for narco trafficking.
Naval Station Roosevelt Roads is now one of five locations where U.S. forces are operating in Puerto Rico, an American territory strategically positioned north of Venezuela.
In the Surry County Board of Supervisors race last week, 19-year-old Cameran Drew took on his favorite high school teacher and mentor, Kenneth Bell.
In a 106-page opinion last week, a judge found that even though the president is entitled to "great deference" in his decision on whether to call up the National Guard, he did not have a legal basis for doing so.
Ultramarathoner and dad Kevin Humphrey never expected his minor symptoms would be a life-threatening cancer.
The study sought to answer questions about how breast cancer risk differs by type of hormonal contraceptive. Doctors say the results won't change how they counsel patients.
Eating ultra-processed foods could lead to an increased risk of being diagnosed with precancerous colorectal growths for women under 50, according to new research.
House Democratic Leader Hakeem Jeffries called GOP Rep. Marjorie Taylor Greene an ally during the shutdown for joining Democrats in demanding that Congress address high health care costs.
New versions of Cheetos and Doritos, without artificial flavors or dyes, will be sold in December.
Iran has confirmed the seizure of a Marshall Islands-flagged oil tanker in the Strait of Hormuz.
The Vatican has returned 62 artifacts to Indigenous peoples from Canada.
A cache of confiscated explosives detonated inside the station, according to police. The region's police director-general said the incident was an accident.
Naval Station Roosevelt Roads is now one of five locations where U.S. forces are operating in Puerto Rico, an American territory strategically positioned north of Venezuela.
The behavior, which had never been observed before, stunned scientists as, typically, the larger house spider would prey on its smaller neighbor.
The Screen Actors Guild Awards are now called the Actor Awards.
Biographer Carol de Giere explores the creative career of the Grammy- and Oscar-winning composer of such treasured Broadway and movie hits as "Godspell," "Pippin" and "Wicked."
Keanu Reeves and Alex Winter, who starred together in the 1989 film "Bill and Ted's Excellent Adventure," are reuniting for the latest Broadway revival of "Waiting for Godot." The actors talk with "CBS Mornings" about the play and their decadeslong friendship.
Alanis Morissette was 21 in 1996 when she won four Grammy Awards, including Album of the Year, for "Jagged Little Pill." Thirty years later, Morissette brought a new vulnerability to the stage during her recent residency in Las Vegas. CBS News' Vlad Duthiers has more.
Lee Pace is starring in the new thriller, "The Running Man," which is based on a Stephen King novel. It takes place in a society in the near future where contestants participate in a reality game show and are hunted by professional assassins. Pace speaks to "CBS Mornings" about playing Evan McCone, the masked chief hunter in the group of assassins, and what inspires his love for acting.
The stock market has stumbled on concerns that the surge in artificial intelligence stocks could echo the dot-com bubble.
The AI firm Anthropic says Chinese hackers used its artificial intelligence tools to spy on tech companies, financial institutions and government agencies in what it believes is the first documented case of a worldwide cyberattack with minimal human involvement. CBS News contributor Chris Krebs, the former head of the federal government's cybersecurity agency, joins "CBS Mornings" to discuss what this could mean for the future and how to prevent it.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
State-sponsored cybercriminals used Anthropic's tech to target tech companies, financial institutions and other organizations, AI company alleges.
It's become nearly impossible for people to tell the difference between music generated by artificial intelligence and that created by humans, according to a survey of 9,000 people.
The study sought to answer questions about how breast cancer risk differs by type of hormonal contraceptive. Doctors say the results won't change how they counsel patients.
The behavior, which had never been observed before, stunned scientists as, typically, the larger house spider would prey on its smaller neighbor.
Kit Prendergast discovered the bee while surveying a critically endangered wildflower and was drawn to the insect's unique appearance.
Recent studies have shown new antibody drugs to slow cognitive decline among people with early-onset Alzheimer's – a critical finding, given that the disease as of now has no cure. CBS News chief medical correspondent Dr. Jon LaPook visits Washington University School of Medicine in St. Louis, which is conducting important research into treating the disease before symptoms arise. The clinical trials involve the 1 to 2 percent of people with Alzheimer's who are genetically predisposed to developing dementia. He also talks with philanthropist Bill Gates, who has already donated $300 million to support Alzheimer's research.
Herasight is a genetic screening company that charges $50,000 to allow hopeful parents to analyze embryos for genetic information like lifespan, height and IQ in life.
The city of Oakland, California, is in mourning for the loss of a legendary football coach, featured on Netflix's "Last Chance U." Sixty-six-year-old John Beam died after he was shot on Thursday. CBS News' Juliette Goodrich reports on new details about the investigation.
John Beam, a legendary football coach featured on Netflix's "Last Chance U" and the Laney College athletic director, has died, one day after being shot on the Oakland, California campus.
John Beam, a former football coach featured in Netflix's "Last Chance U," has died one day after being shot in California, police announced on Friday. Authorities said the suspect knew Beam but did not play for him.
Executions in the U.S. are rising, with 42 taking place in 2025 so far, according to the Death Penalty Information Center. Executive director Robin Maher joins CBS News to discuss what could explain the increase.
Rep. Marjorie Taylor Greene of Georgia spoke to CBS News exclusively about joining calls for the release of the Jeffrey Epstein files. This comes as survivors react to the latest batch of emails released by House Oversight Committee Democrats.
Blue Origin, owned by Jeff Bezos, plans to challenge SpaceX with the powerful, partially reusable New Glenn rocket.
Customers send their telescopes to Starfront Observatories, where amateur stargazers can view the night sky unencumbered by artificial light.
A severe geomagnetic storm could cause widespread disruption to infrastructure technology and make northern lights visible for much of the northern half of the U.S.
Astronauts opened the hatch to the International Space Station for the first time 25 years ago. The station will be retired at the end of the decade and there's a new type of space race on to replace it. CBS News' Mark Strassmann reports.
President Donald Trump is nominating Jared Isaacman to serve as his NASA administrator after all.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
A retrospective look at the actor, director, producer, and founder of the Sundance Institute.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Visit one of "the world's greatest places," according to Time Magazine. Plus, meet a little girl using jokes to raise money for a cause close to her heart.
President Trump's pardon of Changpeng Zhao came shortly after Zhao's company, Binance, helped catapult the Trump family's cryptocurrency firm, World Liberty Financial, into international recognition. The firm is a major source of the Trump family's fortune. 60 Minutes reports, Sunday.
Nearly 100 years after the birth of Robert F. Kennedy, a new book by political commentator Chris Matthews explores what made him such an iconic and lasting figure. Matthews joins "The Takeout" to discuss "Lessons from Bobby: Ten Reasons Robert F. Kennedy Still Matters," the state of the Democratic Party and more.
An atmospheric river sweeping California is bringing some rain to the southern part of the state, with more than 20 million people under flood watch advisories. CBS News reporter Andres Gutierrez has more from Los Angeles.
A local election became a lesson in kindness when a teen challenged and then defeated his former teacher. Steve Hartman has the story "On the Road."