Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
A widespread Verizon outage hit the U.S. on Wednesday, leaving thousands of customers without service. CBS News' Karen Hua has more.
More than 150,000 Verizon users across the country are experiencing outages. Verizon said, in part, "Our Engineers are engaged and are working to identify and solve the issue quickly."
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
President Trump has promised that Elon Musk will not participate in conflicts of interest. Nevertheless, Democratic lawmakers are expressing concerns over Musk's Starlink and efforts underway that might allow it to take over a $2.4 billion contract between the FAA and Verizon. Politico aviation reporter Oriana Pawlyk joins "America Decides" to discuss.
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
When critical infrastructure like utility lines and cell phone towers go down, emergency response teams from telecom providers like AT&T and Verizon step in with an arsenal of equipment ensuring first responders can communicate in a disaster zone. Here's how that's helping in the aftermath of Hurricane Helene.
U.S. officials are investigating an apparent China-linked hack of major American telecommunications companies. CBS News homeland security and justice reporter Nicole Sganga has the details.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
More than 70,000 AT&T users are reporting wireless service interruptions Thursday, according to the website Downdetector.com, with some emergency services being affected as well. CBS News correspondent Nancy Chen has more.
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
The phone company's network will support discoveries that could lay the groundwork for a human colony on the moon.
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers.
Verizon and AT&T will roll out 5G service Wednesday after a delay to create buffer zones around airports. Airlines still warn that hundreds of thousands of flights could be canceled starting this week without further federal action. CBS News transportation correspondent Errol Barnett reports from Reagan national airport.
Verizon and AT&T are launching their 5G service nationwide, but are delaying the rollout at some airports on Wednesday as airlines continue to warn of flight cancellations and delays. CBS News congressional correspondent Kris Van Cleave reports from Denver International Airport.
An estimated 90% of U.S. commercial aircraft are approved to operate in 5G-deployed areas, according to the FAA.
The telecom carriers are expanding their high-speed networks to bring faster service to more parts of U.S.
Major U.S. airlines warn the rollout of new 5G networks could potentially ground and delay planes, as AT&T and Verizon plan to launch 5G towers near airports across the country. CBS News correspondent Kris Van Cleave reports on how airlines are being affected and CBS News MoneyWatch reporter Irina Ivanova joins CBSN to discuss the technology.
Chief executives of America's largest airlines warned of "catastrophic disruption" to travel and shipping operations should the technology not be limited around U.S. airports.
President Trump announced Saturday night that he will cancel a pending attack on Iran after he indicated that a rough framework of a peace deal had been reached.
Federal prosecutors moved to dismiss an indictment charging U.S. Olympic canoeist David Hearn with ripping the bottom of the Lincoln Memorial Reflecting Pool, saying the damage was caused by "botched installation and not vandalism."
Todd Blanche previously repeatedly told Congress the "anti-weaponization fund" was "dead."
Several people were killed in a shooting Saturday afternoon at an In-N-Out restaurant in Twin Falls, Idaho, local authorities said.
Vincent Pastore played Salvatore "Big Pussy" Bonpensiero on all six seasons of "The Sopranos," which aired from 1999 to 2007.
On Saturday, Saudi Crown Prince Mohammed bin Salman spoke with Mr. Trump and cautioned him against conducting a fresh round of strikes on Iran, CBS News learned.
Most migrants who entered the tiny Spanish territory of Ceuta have been returned to Morocco, Spain's authorities said Saturday.
Savannah Guthrie said she and her family have been "in agony and despair ever since" her mother Nancy's disappearance in February.
An improvised explosive device detonated at a restaurant Saturday in central Moscow, according to Russian state media.
In 1993, Jeanie Childs was found stabbed more than 60 times in her Minneapolis apartment. Bloody footprints and unknown DNA left investigators without answers until a 2015 cold-case review and public DNA database finally pointed to a suspect.
Several people were killed in a shooting Saturday afternoon at an In-N-Out restaurant in Twin Falls, Idaho, local authorities said.
Vincent Pastore played Salvatore "Big Pussy" Bonpensiero on all six seasons of "The Sopranos," which aired from 1999 to 2007.
Savannah Guthrie said she and her family have been "in agony and despair ever since" her mother Nancy's disappearance in February.
Investigators are probing whether Iranian hackers are behind this week's malicious cyber activity against water systems in Minnesota. If they are found to be the culprits, it would not be the first time.
New poll explores what people wish corporate leaders understood about economic life in the U.S. today.
The families of four children who died by suicide allege that using social media led to depression, anxiety and other mental health problems.
A growing number of U.S. states are seeking to crack down on prediction markets, but face pushback from federal regulators.
Chinese-made electric bedding poses "risk of serious injury or death," according to U.S. product safety regulators.
Anthropic's artificial intelligence model Claude "gained unauthorized access" to three outside organizations on three separate occasions during testing.
On Saturday, Saudi Crown Prince Mohammed bin Salman spoke with Mr. Trump and cautioned him against conducting a fresh round of strikes on Iran, CBS News learned.
President-elect Abelardo de la Espriella condemned the bombing and said "terrorism will not intimidate Colombia."
Todd Blanche previously repeatedly told Congress the "anti-weaponization fund" was "dead."
Investigators are probing whether Iranian hackers are behind this week's malicious cyber activity against water systems in Minnesota. If they are found to be the culprits, it would not be the first time.
Federal prosecutors moved to dismiss an indictment charging U.S. Olympic canoeist David Hearn with ripping the bottom of the Lincoln Memorial Reflecting Pool, saying the damage was caused by "botched installation and not vandalism."
Megan Kaverman's weight gain, fatigue, high blood pressure and other symptoms were dismissed for years before she was diagnosed with a rare heart disease.
A federal judge sentenced the owner of a peptide company to nearly 6 years in prison for deceiving customers and selling products adulterated with steroids, citing a "trail of harm." Adam Yamaguchi reports.
The Department of Justice in June issued a legal opinion saying states aren't required to provide services that help people with disabilities remain in their homes.
If confirmed by the full Senate, Dr. Erica Schwartz would become the 22nd director of the Atlanta-based Centers for Disease Control and Prevention.
On any given day, kids consume an average of 19.4 milligrams of caffeine, which is about two-thirds of what's in a can of Coke, according to a new report.
On Saturday, Saudi Crown Prince Mohammed bin Salman spoke with Mr. Trump and cautioned him against conducting a fresh round of strikes on Iran, CBS News learned.
An explosion Saturday at a Moscow restaurant that killed three people and wounded 21 others was a bombing, Russian authorities said.
For Greece, the danger carried grim resonance: a 2018 wildfire at the seaside community of Mati, near Athens, killed 104 people.
President-elect Abelardo de la Espriella condemned the bombing and said "terrorism will not intimidate Colombia."
Large Pride events in Hamburg and Amsterdam are underway after last week's deadly ramming attack in Berlin.
The summer blockbuster may be having its own blockbuster comeback. After years of streaming dominance, audiences are again packing theaters. Adam Yamaguchi has more.
Vincent Pastore played Salvatore "Big Pussy" Bonpensiero on all six seasons of "The Sopranos," which aired from 1999 to 2007.
French wine region under fire threat, latest on migrants entering Spanish territory, plus all about sake.
Grammy-winning harmonica virtuoso Charlie Musselwhite is a pioneer of the 60s Chicago blues scene. New England blues trio GA-20 is celebrated for their raucous sound and dynamic live performances. GA-20 and Charlie Musselwhite join forces for an electrifying blues collaboration, culminating in their new album "Blues Now!"
Grammy-winning harmonica virtuoso Charlie Musselwhite is a pioneer of the 60s Chicago blues scene. New England blues trio GA-20 is celebrated for their raucous sound and dynamic live performances. GA-20 and Charlie Musselwhite join forces for an electrifying blues collaboration, culminating in their new album "Blues Now!"
Anthropic claims its artificial intelligence models went rogue during testing and hacked into three other companies. Less than two weeks ago, OpenAI reported a similar incident for one of its models. Stephen Witt, author of "The Thinking Machine," joins to unpack the situation.
The U.S. government is investigating whether Iran is behind a cyberattack on water systems in seven states. In Minnesota alone, more than 30 community water systems were impacted. CBS News homeland security correspondent Nicole Sganga has the details.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
The families of four children who died by suicide allege that using social media led to depression, anxiety and other mental health problems.
Investigators are examining whether Iran was involved with a series of cyberattacks on water systems in Minnesota and other states. Nicole Sganga reports.
The footage is believed to be only the fourth complete humpback whale birth ever recorded on film anywhere in the world and the first-ever captured by drone.
A photographer operating a drone off the coast of Australia captured a humpback whale giving birth. It's believed to be the first time such a birth has been recorded by a drone.
Science shows us that, even though plants don't have brains, they seem to have a nervous system that responds to touch in remarkable ways. Robert Krulwich and puppeteer Barnaby Dixon explore the science of thigmomorphogenesis (the phenomenon of plants reacting to outside stimulae), a discussion that plants the seeds for a song.
Nearly 30 beluga whales were sent to aquariums across the U.S. in a multinational emergency operation after their home aquarium in Canada shuttered. Jared Ochacher reports.
Elon Musk's aerospace company, SpaceX, launched its massive Starship rocket in its first test flight since the company went public. Since achieving the largest IPO in history, SpaceX's stock has dropped drastically. Mark Strassmann takes a look.
In 1993, Jeanie Childs was found stabbed more than 60 times in her Minneapolis apartment. Bloody footprints and unknown DNA left investigators without answers until a 2015 cold-case review and public DNA database finally pointed to a suspect.
Last year, "CBS Saturday Morning" spoke with ticket reselling company Elite Events and Tickets about its methodology and practices. Now, the Federal Trade Commission is fining the company, saying it violated the Better Online Ticket Sales Act. Elite Events and Tickets neither admitted to nor denied the FTC's allegations.
It has been six months since Nancy Guthrie, the mother of "Today Show" co-host Savannah Guthrie, vanished from her Arizona home. Investigators have now released two ransom notes with "distinctive linguistic characteristics" and are asking for the public's help in identifying their writer.
Savannah Guthrie said she and her family have been "in agony and despair ever since" her mother Nancy's disappearance in February.
For the first time, the Pima County Sheriff's Office released a pair of emails allegedly sent by Nancy Guthrie's kidnapper, who said she had died shortly after she had been abducted. Tom Hanson reports.
The Soyuz MS-28 landing in Kazakhstan brought a 241-day stay in space to a successful conclusion.
An upgraded version of the world's most powerful rocket is key to landing NASA astronauts on the moon in the agency's Artemis program.
When scientists examined the preserved fragments of a meteorite that crashed in 2024, they found brine-like fluids and key molecules.
The new crew will replace three other Soyuz fliers wrapping up a 240-day stay aboard the International Space Station.
The sugar, called erythrulose, lurks in what's called the interstellar medium: thin clouds of gas and dust littered between stars.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
Sylvie Cachay was found dead in an overflowing bathtub at the exclusive Soho House in New York City on Dec. 9, 2010. A water leak at the hotel gave away a timeline that may have revealed her killer.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
An Oscar winner's son, a fashion designer girlfriend -- one is dead. Was it murder? "48 Hours" correspondent Troy Roberts investigates.
A woman is murdered in her home and the pivotal clue at the crime is a bloody footprint her killer left behind. "48 Hours" correspondent Erin Moriarty reports.
Ian Lee traces this summer's cross-country journey of the world's largest locomotive, known as Big Boy.
Even though France's biggest wildfire crisis since 1949 has been contained, many of the blazes are still burning. Ramy Inocencio reports from France.
FIFA President Gianni Infantino announced Friday that he is canceling a proposal that would have seen the world soccer governing body sell private shares in the World Cup. His reversal came after the plan drew heavy criticism from member nations.