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Airbags

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One day after the National Highway Traffic Safety Administration urged car owners to have exploding airbags immediately removed from their vehicles, the agency's website provided little information about the problem

One day after the National Highway Traffic Safety Administration urged car owners to have exploding airbags immediately removed from their vehicles, the agency's website provided little information about the problem. Consumers seeking information were greeted with inaccurate information about recalls, and callers were put on hold. Jeff Glor reports.

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