Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Late Wednesday, Verizon said their hours-long outage was resolved, but that some customers may still have lingering problems. CBS News New York's Dick Brennan reports.
According to Down Detector, which tracks reports and problem indicators online, at the peak Wednesday, there were more than 180,000 user-reported outages. CBS News New York's Doug Williams has what you need to know.
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Customers with other carriers also reported issues early Thursday morning. CBS New York's Alice Gainer has the latest from the newsroom.
Scammers can now use apps to show up as a trusted number, including the number for your bank.
Plans are in place to install 20 small poles along Ocean Avenue. Upon completion, they'd be 30 feet high.
Verizon has plans to install 5G poles by the Boardwalk in Belmar, New Jersey, CBS2's Vanessa Murdock reports.
The NYPD says a truck carrying a crane was driving on 101st Avenue when it took down overhead wires.
The chief executives of America's largest airlines warned of a "catastrophic disruption" to travel and shipping operations if telecommunication companies roll out their 5G technology as planned Wednesday without limiting the technology near U.S. airports.
The digital divide has been exacerbated by the coronavirus pandemic.
The crime spree has been going on mostly in Queens for about a month, police said.
With so many users logging on at the same time, some worry how the online networks can handle the strain
Verizon is saying goodbye to Tumblr. The company's media group said it agreed to sell Tumblr to Automattic, the parent of WordPress.
A former Verizon worker on Long Island has been awarded more than $2.5 million by a jury in federal court. He claimed the giant company discriminated against him.
Thieves in New Jersey have been tampering with cell towers, and police say it could cause a dangerous and major communication blackout.
New Yorkers who subscribed to the Verizon Wireless Travel Pass service – which offers $10 per day for phone, text and data overseas – said they are getting stuck with bills for hundreds of dollars.
Long Island residents have vowed to fight back, after two dozen cellphone repeaters were put up in front of their homes.
Police are trying to crack down on crooks who made off with stolen batteries from cell phone towers in Mahwah.
The city says Verizon missed a 2014 deadline to extend wire by every home or apartment building in the city.
After the sale is completed, Yahoo will become a holding company for its two stakes in China's e-commerce leader, Alibaba Group, and Yahoo Japan.
A union says nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement.
Christian Scott threw 5 2/3 scoreless innings, Jared Young and Luis Torrens hit home runs and the New York Mets beat the San Diego Padres 5-0 on Friday.
Strong to severe storms in the New York City area could bring damaging winds, hail and brief downpours to the region on Saturday.
The NYPD said some of the rowdiest fans started climbing on light poles, food carts and subway entrances after the Knicks took a 2-0 NBA Finals lead against the Spurs.
The red-hot Knicks are going home, two wins away from an NBA championship that the capital of the world has been waiting to see for generations.
Willson Conteras homered and drove in three runs on Friday night to lead the Red Sox to a 5-3 victory over the Yankees.
Strong to severe storms in the New York City area could bring damaging winds, hail and brief downpours to the region on Saturday.
The NYPD said some of the rowdiest fans started climbing on light poles, food carts and subway entrances after the Knicks took a 2-0 NBA Finals lead against the Spurs.
The red-hot Knicks are going home, two wins away from an NBA championship that the capital of the world has been waiting to see for generations.
Harlem's historic Cotton Club recently announced it was up for sale. The news comes as jazz clubs across the borough disappear.
Federal funding cuts could force some New Yorkers who rely on housing assistance out of their homes.
Strong to severe storms in the New York City area could bring damaging winds, hail and brief downpours to the region on Saturday.
It's unseasonably warm in New York City on Wednesday as humidity adds to the summer-like weather. There's also a slight chance for showers in parts of the Tri-State Area.
It's back to feeling like spring, and even summer on some days, as warm weather and sunshine return to the New York area.
A final round of showers is moving through the New York area in the morning before the rest of the week turns much drier and warmer.
The New York area is off to a soggy start to the unofficial kickoff of summer with rainy weather this Memorial Day Weekend.
Strong to severe storms in the New York City area could bring damaging winds, hail and brief downpours to the region on Saturday.
A New Jersey nonprofit called The Valerie Fund is celebrating 50 years of providing comprehensive care to children with cancer and blood disorders.
A child died and five people, including a firefighter and police officer, were hurt after flames broke out at a home in Perth Amboy, New Jersey.
Newark Mayor Ras Baraka said Thursday he is scaling back police at Delaney Hall. The announcement followed the arrests of two protesters on Wednesday night.
The National Transportation Safety Board released its preliminary report on a United Airlines plane that struck a light pole on the New Jersey Turnpike in May.
Strong to severe storms in the New York City area could bring damaging winds, hail and brief downpours to the region on Saturday.
EPA Administrator Lee Zeldin, who is from Long Island, returned to his home turf Friday to spread the word on what is right with the agency.
A Long Island jury found Steven Schwally guilty of 2nd degree murder for ramming his car into a Deer Park nail salon while drunk.
John Gotti's grandson Carmine Gotti Agnello was arrested Wednesday for allegedly assaulting a woman, Nassau County Police said.
If you ride an e-bike or e-scooter in the Long Island city of Long Beach, don't take it on the boardwalk or you could face a hefty fine.
As President Trump prepares to watch the New York Knicks take on the San Antonio Spurs at Madison Square Garden, officials are planning for a heightened security posture, sources said.
EPA Administrator Lee Zeldin, who is from Long Island, returned to his home turf Friday to spread the word on what is right with the agency.
In a CBS News interview, White House border czar Tom Homan defended conditions at the Delaney Hall ICE detention center, amid intense protests over the New Jersey facility. "
Newark Mayor Ras Baraka said Thursday he is scaling back police at Delaney Hall. The announcement followed the arrests of two protesters on Wednesday night.
President Trump, a native New Yorker and self-described Knicks fan, said he was invited to attend a Knicks playoff game by the team's owner James Dolan, who has donated to his political campaigns.
A New Jersey nonprofit called The Valerie Fund is celebrating 50 years of providing comprehensive care to children with cancer and blood disorders.
New Jersey Gov. Mikie Sherrill is urging people to donate blood ahead of the summer months.
There's no vaccine for the Bourbon virus, nor medicine to treat it, according to the U.S. Centers for Disease Control and Prevention.
Marie Francillion was diagnosed with lung cancer after she was feeling heartburn and shoulder pain. She said she's able to remain hopeful and spend more time with her family because of a different type of treatment.
New York City's Department of Health is evaluating an East Village apartment complex after two residents were diagnosed with Legionnaires' disease over the course of a year.
Madonna performed a surprise concert in Times Square weeks before the release of her "Confessions II" album.
Knicks superfan Spike Lee stopped by CBS Mornings to give his thoughts as the Knicks get set to play in the NBA Finals, and he offered his prediction, too.
Peabo Bryson, a two-time Grammy-winning singer and songwriter known for Disney movie hits "Beauty and the Beast" and "A Whole New World," has died at age 75.
Not many people know Hollywood icon Marilyn Monroe's splash to stardom began at a Long Island beach.
Federal prosecutors have indicted ex-Miami Heat guard Terry Rozier on additional charges related to a sports gambling sting.
Christian Scott threw 5 2/3 scoreless innings, Jared Young and Luis Torrens hit home runs and the New York Mets beat the San Diego Padres 5-0 on Friday.
The red-hot Knicks are going home, two wins away from an NBA championship that the capital of the world has been waiting to see for generations.
Willson Conteras homered and drove in three runs on Friday night to lead the Red Sox to a 5-3 victory over the Yankees.
As President Trump prepares to watch the New York Knicks take on the San Antonio Spurs at Madison Square Garden, officials are planning for a heightened security posture, sources said.
Socceria in Greenpoint brings together World Cup fans to enjoy Mexican food from acclaimed restaurant owners, chefs and investors.
Harlem's historic Cotton Club recently announced it was up for sale. The news comes as jazz clubs across the borough disappear.
Jasir Gipson was shot by a stray bullet at 5 years old while walking with his mother. More than a decade later, he's graduating from high school with nothing but a smile.
Garbage piling up near freight train tracks is frustrating many Maspeth residents.
Residents and elected officials are urging the MTA to reopen the Long Island Rail Road's former Elmhurst station, arguing that the neighborhood has outgrown its current transit options.
Before there was a Brooklyn, there was a flagpole, and since the earliest days of our country, it stood as a symbol of freedom and self-determination.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The NYPD said a 34-year-old man driving a mobile equipment vehicle fatally struck a woman crossing Intervale Ave. in the Bronx.
Protesters once again took to the streets outside the ICE detention center in Newark, New Jersey.
New York City is buzzing with Knicks fever after a nail-biting Game 2 against the San Antonio Spurs. CBS News New York's John Dias reports.
John Elliott has the Tri-State Area's updated Saturday morning First Alert Forecast on CBS News New York.
CBS News New York's Lonnie Quinn has your First Alert Forecast for June 5 at 11 p.m.
