911 Operator Jailed For Hanging Up On Thousands Of Callers
A former 911 operator in Houston is headed to jail after an investigation revealed that the emergency center worker hung up on thousands of people
Watch CBS News
A former 911 operator in Houston is headed to jail after an investigation revealed that the emergency center worker hung up on thousands of people
Computer profiling is helping judges decide who should get bail for an offense, and who should stay in jail.
A joint operation between Spanish and Portuguese police has resulted in the officers uncovering more than 1,500 pounds of cocaine hidden inside a pineapple shipment.
Investigators released surveillance video of the suspects, who police say place an order using a disguised phone number then rob the delivery men once they arrive.
The New York City Police Department needs help identifying a man wanted for questioning about an attempted rape in Flushing this weekend.
Alberto Randazzo pleaded guilty last July to conspiring to sexually exploit a child and receiving child pornography.
Police are searching for four suspects accused of beating a 35-year-old man in a violent robbery on Staten Island earlier this month.
Police say the two attacks occurred on the same block in Jackson Heights on April 12, 2017.
According to police, Michael Joefield, 21, of Brooklyn, was traveling on at Powell Street and Glenmore Avenue when he was struck and killed by a speeding vehicle on Saturday night.
According to police, the men damaged cars parked on Astoria Boulevard and 35th Street at around 4 a.m. on April 2.
Surveillance video shows the two men approaching the 27-year-old worker on Buhre Street and ripping a bag containing $48,000 out of his hand.
This is the latest incident in a rash of robberies targeting Carvel, Dunkin' Donuts and Subway restaurant locations across Long Island.
Police say officers found Gurley Johnson, 27, with a gunshot would to the torso at around 10:50 p.m. Tuesday near Broad Wines & Spirits on Broad Street.
Police are searching for a man they say was caught on camera breaking into a car in the Bronx earlier this month.
It was not immediately clear how the woman lost her credit card. Police say the card was found in the Ridgewood section of Queens.
The NYPD says the man threw the ice at the Emmons Avenue storefront at around 2:30 a.m. on March 18.
Police say the suspects robbed the man in an elevator at a residential building on 21st Street and 36 Avenue in Astoria on Saturday.
Police have released surveillance video of two armed men they say robbed two Queens businesses Saturday morning.
Police say one of the suspects pulled a knife and told the victim "don't make a noise," while inside an elevator in a residential building in Long Island City.
Police say the man entered the ice cream store on Hicksville Road in Bethpage just before 10 p.m., pulled out the knife and demanded cash from a 19-year-old behind the counter.
Police said an autopsy determined the fire didn't cause the teen's death and that he was dead before the fire started.
Police say the suspects struck the Rite Aid location on Eastchester Avenue at around 4:30 p.m. on March 12, placing the medication in a bag before fleeing the scene.
Elizabeth Sanchez, 30, was arrested in connection with the incident. She now faces murder charges.
Investigators say the man repeatedly stabbed a 58-year-old while traveling between the Weschester Avenue and Pehlam Bay Park stations in the Bronx at around 1 p.m. on March 15.
Three men and one woman broke into the home on Howard Avenue and Monroe Street in Bedford-Stuyvesant at around 8:45 p.m. on Jan. 28, police said.
Three kids entered the Passaic River Wednesday night. A little boy was later found dead, and investigators are still searching for one of the girls.
People who overcame homelessness were celebrated Wednesday at a special graduation ceremony hosted by The Doe Fund — the organization that helped them do it.
East Village tenants are rallying over the city's response while a sixth person reportedly died from the Legionnaires' disease cluster on the Upper East Side.
The White Sox stayed 1 1/2 games ahead of Cleveland in the AL Central.
The Atlanta Braves beat the Mets 1-0 on Wednesday to split a day/night doubleheader.
People who overcame homelessness were celebrated Wednesday at a special graduation ceremony hosted by The Doe Fund — the organization that helped them do it.
East Village tenants are rallying over the city's response while a sixth person reportedly died from the Legionnaires' disease cluster on the Upper East Side.
NYC Mayor Zohran Mamdani is responding to criticism from some New York attorneys over the lack of Jewish representation on his judicial panel.
Republican New York gubernatorial candidate Bruce Blakeman is deploying a campaign strategy that echoes the national GOP playbook — attack Mayor Zohran Mamdani.
Just months after the last MTA fare hike took effect, the agency is already looking ahead to the next one.
It's another rainy day in the Tri-State Area with a flood watch for parts of New York and Connecticut.
There was a tornado warning in Sussex and Warren Counties in New Jersey as more severe weather passed through our area.
Weather conditions go downhill Tuesday and Wednesday with rain and potentially strong storms on deck for the New York area.
Severe weather impacted the entire region on Tuesday, with watches and warnings throughout the CBS News New York viewing area.
Stormy weather will return to the New York City area Tuesday after a brief reprieve.
Three kids entered the Passaic River Wednesday night. A little boy was later found dead, and investigators are still searching for one of the girls.
One child was found dead Wednesday night after going missing in the Passaic River in New Jersey, officials say.
A utility pole came toppling down and dragged power lines down with it, sparking a fire that spread to several cars on Wednesday morning.
It's another rainy day in the Tri-State Area with a flood watch for parts of New York and Connecticut.
Severe storms in New Jersey brought lightning and heavy rain, with several towns experiencing flash flooding Tuesday.
Nassau lawmakers have unanimously approved a new program aimed at supporting neurodivergent drivers if they're pulled over by police. CBS News New York's Jennifer McLogan reports.
A school music teacher allegedly raped and strangled his sister-in-law in a "planned, twisted attack" last month on Long Island, prosecutors said. CBS News New York's Carolyn Gusoff reports.
A school music teacher allegedly raped and strangled his sister-in-law in a "planned, twisted attack" last month on Long Island, prosecutors said Wednesday.
It's another rainy day in the Tri-State Area with a flood watch for parts of New York and Connecticut.
Auto repair and detailing have long been a male-dominated world. On Long Island, a growing business run by women is helping to change that.
Republican New York gubernatorial candidate Bruce Blakeman is deploying a campaign strategy that echoes the national GOP playbook — attack Mayor Zohran Mamdani.
Dr. Anthony Fauci appeared before the Senate to testify on the origins of the COVID-19 pandemic but invoked his Fifth Amendment rights in answering all questions.
Letters have been sent to thousands of New York City homeowners, stating they may have to pay the new controversial pied-à-terre tax. But some residents say they shouldn't be on that list.
Family members who lost loved ones on 9/11 have started an online petition calling for New York City Mayor Zohran Mamdani not to attend the 25th 9/11 remembrance ceremony.
A memorial tribute was held in Central Park on Monday afternoon for Romanch Mahajan, the teenage tourist who died last month in a runaway horse carriage accident.
East Village tenants are rallying over the city's response while a sixth person reportedly died from the Legionnaires' disease cluster on the Upper East Side.
Thirty-four cooling towers at 33 buildings on the Upper East Side tested positive for live Legionella bacteria, the New York City Health Department announced Tuesday.
An attorney representing an Upper East Side woman whose husband just died from Legionnaires' disease is planning to take legal action.
Studies show older adults are among the safest drivers on the road, but crashes involving seniors are on the rise.
For the third day in a row, the NYC Health Department has announced a death in the Upper East Side Legionnaires' disease cluster.
A new Broadway show based on Prince's movie and album "Purple Rain" will take the stage at Broadway's Majestic Theatre in March.
Carly Simon, the singer known for 1970s hits like "You're So Vain," announced she has Parkinson's disease and also was treated for basal cell carcinoma.
Paramount Skydance on Friday said it would delay the deal until as late as June 2027.
Madonna, Justin Bieber, BTS and Shakira each brought a bit of one of their hits to the World Cup's first halftime show in a whirlwind performance Sunday that also squeezed in Burna Boy, Ted Lasso and many Muppets.
Brenda Fricker won an Academy Award for 1989's "My Left Foot," played the Pigeon Lady in "Home Alone 2" and appeared in "A Time to Kill" and "So I Married an Axe Murderer."
The White Sox stayed 1 1/2 games ahead of Cleveland in the AL Central.
The Atlanta Braves beat the Mets 1-0 on Wednesday to split a day/night doubleheader.
Carson Benge hit a tie-breaking RBI double in the seventh inning Wednesday, lifting the Mets to a 3-2 victory over the Braves.
The New York Yankees beat the Chicago White Sox on Monday night in the opener of a four-game series between playoff contenders.
Francisco Lindor homered twice and tripled off the top of the fence, driving in six runs as the Mets pulled away for a 14-3 victory over the Braves on Monday night.
Parents in Harlem say their children's walk to summer camp is littered with trash, illegal dumping and a growing encampment.
A specialized program from God's Love We Deliver is serving nearly 400 veterans with medically tailored meals, while helping combat isolation and ease the challenges of life after military service.
The Newtown Creek Alliance community science project gives students hands-on experience monitoring the health of one of the most polluted waterways in the U.S.
The FIFA World Cup is delivering a business boost for many bars and restaurants across New York City, but not every industry is seeing the same payoff.
Two Upper West Side children went on a mission to visit 40 playgrounds in one day, hoping to set a record.
People dressed in elaborate headgear and paraded up Fifth Avenue for New York City's Easter Sunday tradition.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The annual Easter Parade and Easter Bonnet Festival was held in Manhattan on April 20, 2025.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Capital One Landing at Terminal B was named the most Instagrammable for 2026.
The show is seeking single New Yorkers looking for a long-term relationship.
Dr. Anthony Fauci, formerly the federal government's top infectious disease expert, appeared Wednesday before the Senate Homeland Security Committee. CBS News' Jarred Hill reports.
Thirty custom-made blue and orange street signs that were along Broadway during the Knicks' championship parade are up for auction online.
A Queens man pleaded guilty in connection with a woman's botched surgery death.