An inside look at Southwest Airlines' changes geared toward premium travel
While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it adjusts to the premium travel demand.
Watch CBS News
While Southwest is ditching open seating, it's adding bigger overhead bins, extra legroom in some seats and more as it adjusts to the premium travel demand.
Southwest Airlines will soon require travelers who don't fit within the armrests of their seat to pay for an extra one in advance, part of a string of recent changes the carrier is making.
Southwest Airlines is changing its seating policy for plus-size passengers.
Starting Jan. 27, passengers who take up space in the neighboring seat will have to buy an extra ticket.
Southwest is providing details about its new assigned seating and boarding policy. Here's what to know.
Southwest Airlines launched a multi-million dollar initiative after extreme summer heat led to beverage cans bursting on flights.
Southwest Airlines, which previously had a free checked bag policy, says it will start charging $35 for each first checked bag.
Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight. Here's what to know.
Southwest Airlines, once famous for its open seating policy, is rolling out a new fare options for travelers before its assigned seating model takes effect next year.
Southwest Flight 3278 had been cleared for takeoff and initiated a takeoff roll on a taxiway after the crew mistook the surface for the nearby runway, officials said. But air traffic controllers canceled the clearance before the plane could take off.
A Southwest Airlines flight almost took off from a taxiway, rather than a runway, at Orlando International Airport in Florida before an air traffic controller stopped the plane, officials said.
Starting May 28, only Southwest's most elite Rapid Rewards A-List Preferred members and passengers who book their top-tier Business Select fares will receive two free checked bags.
Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could suffer.
The lawsuit alleges Southwest illegally operated chronically delayed flights and disrupted passengers' travel plans.
Southwest Airlines flight attendants will begin preparing the cabin for landing at a higher altitude to reduce the risk of turbulence injuries.
Bigger bins and premium-priced seating with added legroom are just some of the changes the carrier is betting will win over customers.
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The pilots skipped over the airport in Tampa and landed instead at Fort Lauderdale.
Airline officials say they are aware of a series of incidents where cans have ruptured, resulting in an onboard mess and reports of about 20 injuries to employees so far this summer.
The Federal Aviation Administration is investigating a Southwest Airlines passenger flight that plunged within several hundred feet of the ocean off Hawaii in April.
Federal officials are investigating after a Southwest Airlines Boeing 737 Max went into a "Dutch roll" on a flight from Phoenix to Oakland.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
This time it was a Boeing 737-800 plane that suffered a malfunction.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
Fire crews were on hand as the plane landed as a precaution.
South Florida will experience another warm weekend with the potential of seeing record high temperatures.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
Miami Art Week 2025 delivers a full slate of installations, exhibitions and events across Miami, Miami Beach, Wynwood and beyond.
The special edition locket was inspired by the James Bond film "Octopussy," which revolves around a plot to steal a rare Faberge egg.
Two people were killed in a crash on the Florida Turnpike in Davie early Friday morning, according to the Florida Highway Patrol.
South Florida will experience another warm weekend with the potential of seeing record high temperatures.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
The special edition locket was inspired by the James Bond film "Octopussy," which revolves around a plot to steal a rare Faberge egg.
Miami Art Week 2025 delivers a full slate of installations, exhibitions and events across Miami, Miami Beach, Wynwood and beyond.
Two people were killed in a crash on the Florida Turnpike in Davie early Friday morning, according to the Florida Highway Patrol.
A former prison guard trainee has been sentenced to death for the 2019 execution-style killings of five women inside a Florida bank.
Florida coach Billy Napier is getting a fourth season to try to get the Gators back to their winning ways.
A Florida man has filed a federal lawsuit against Jacksonville sheriff's officers who severely beat him last year after he ran from a traffic stop.
The Marion County Sheriff's deputy told authorities that he accidentally shot and killed his girlfriend while cleaning his gun.
The American Automobile Association said this is a dangerous time of year for young drivers.
A U.S. District Court decision to end the deployment of National Guard members to Washington, D.C., is now on hold.
Investigations released by the Navy into accidents involving the Truman Carrier Strike Group recommended ensuring processes are followed even when faced with adversity.
At least 87 people have been killed since the vessel strikes began in early September.
The Trump administration said it would reduce the period of time that work permits are valid for refugees, asylees and other immigrants granted legal protections in the U.S.
"What I saw in that room was one of the most troubling things I've seen in my time in public service," Democratic Rep. Jim Himes said.
Jim DeFede investigates the millions of dollars in state funding cuts for meal programs across South Florida.
Jim DeFede interviews Florida Lt. Governor Jay Collins, who is mulling a run for governor in 2026.
Jim DeFede talks with Randi Weingarten about the warning bell she rings in her new book, "Why Fascists Fear Teachers."
Jim DeFede talks with Bryan Calvo, the newly elected mayor of Hialeah.
Jim DeFede interviews Orange County Mayor Jerry Demings, who just announced he's running for governor in 2026.
Experts say the original warnings from more than 20 years ago were based on outdated information and were "overly broad."
Kian Sadeghi, the 25-year-old founder and CEO at Nucleus Genomics, tells "CBS Mornings" that parents have every right to select the qualities and traits they desire in their child.
Louisiana Surgeon General Ralph Abraham, a critic of government vaccine mandates, has been quietly appointed to one of the CDC's top positions.
Consumers with the imported pans should throw them away due to the severe health risks posed by lead, the agency warns.
ByHeart said it can't rule out that all of its baby formula across all product lots could be contaminated, citing recent test results.
These gifts from Stanley, Apple, AllTrails and more won't bust your budget.
From top-rated smart mugs to cold brew starter kits, we've rounded up the coffee lover presents to gift this Christmas.
Just in time for the holiday season, Nintendo has released Nintendo Switch bundles and special editions.
For that authentic grilling experience, you can't beat a charcoal grill. We've rounded up the best grill options.
Discover the best tech gifts during the 2024 holiday season that your friends and loved ones will absolutely adore.
Florida insurance policyholders could be seeing some form of relief in their wallets thanks to market reforms made statewide, Gov. Ron DeSantis said.
The company said Tuesday that 85% of its retail products and "nearly all" of its school offerings are already made without "certified colors."
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Discount store chain Target says it's joining rival Walmart and a number of other prominent American brands in scaling back corporate diversity, equity and inclusion initiatives.
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
Stoppard was often hailed as the greatest British playwright of his generation.
Jimmy Cliff, who famously sang about the "many rivers" we all must cross, has died after suffering a seizure and pneumonia, his family say.
Donald Glover, who performs under the moniker Childish Gambino, revealed he suffered a stroke last year, which forced him to cancel his tour.
The man, Johnson Wen, was sent back to Australia and "has been barred from re-entering Singapore," the city-state's immigration authority said in a statement quoted by broadcaster CNA.