Engine cover falls off Boeing plane, strikes wing flap during Southwest Airlines flight
This time it was a Boeing 737-800 plane that suffered a malfunction.
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This time it was a Boeing 737-800 plane that suffered a malfunction.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
Fire crews were on hand as the plane landed as a precaution.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
A Southwest Airlines flight to Florida from Cuba was forced to turn back Sunday after it struck birds that caused an engine to catch fire and fill the cabin with smoke, the airline said
The proposed legislation also includes a limit on fees for baggage and seating.
Investigators are looking into seeing if Southwest Airlines scheduled too many flights than they can handle.
Some travelers are dealing with reimbursement issues with Southwest Airlines.
Eric Angerstein is waiting for Southwest Airlines to pay up after canceling 3 flights, leaving him stuck in Austin, Texas just after Christmas.
These costs were partly offset by unspecified savings from reduced fuel consumption and reduced profit sharing payments to staff.
The offer is in addition to reimbursements and refunds
"We know even our deepest apologies -- to our customers, to our employees, and to all affected through this disruption -- only go so far," the statement read.
The airline has scrubbed more than 2,300 flights nationwide set for Thursday
Nicole Lauren reports dozens of Southwest flights were canceled at South Florida's airports
Nicole Lauren reports the air carrier has blamed the massive winter storm last week for putting its crews out of position.
Jarred Hill reports the company issued another apology Wednesday, amid a public outcry from passengers and federal officials.
CBS4's Karli Barnett reports on how Southwest Airlines have canceled flights, and its affect.
Southwest CEO Bob Jordan apologized to affected passengers as the air carrier canceled more flights
"There is a lot of frustration because this is so preventable," Murray said. "The airline cannot connect crews to airplanes. The airline didn't even know where pilots were at."
The Southwest counter and baggage claim at Logan Airport was quiet Wednesday morning after most of the airline's flights were canceled.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
"She's a prisoner in her own body," said Gabrielle Assouline's attorney, Robert Solomon.
"She's a prisoner in her own body," said Gabrielle Assouline's attorney, Robert Solomon.
Many Southwest Air passengers are searching for a way to get to their destination after nearly two thousand flights were canceled over the weekend.
