Airlines Get 'Enforcement Notice' From Feds Regarding Obligations To Customers During Coronavirus Pandemic
Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
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Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
A Texas woman has tested positive for the new coronavirus after flying home from Italy, prompting health officials to tell everyone who shared planes with her to self-isolate.
Big changes for some pilots before heading to the cockpit. United Airlines has made its preflight alcohol-use policy more stringent.
United Airlines is canceling another month's worth of flights with Boeing 737 Max planes that were grounded after two deadly accidents.
United Airlines says it will cut about 100 accounting jobs in Houston in July and shift the work to a contractor.
Federal authorities say a United Airlines flight declared an emergency when an engine shut down as the plane was about to land in Houston.
An aviation security officer fired after forcibly dragging a passenger from a plane last year has filed a lawsuit against United Airlines and the city of Chicago.
United Airlines is hitting the pause button on letting customers pay to ship pets as cargo. The carrier's decision on Tuesday comes a week after United inadvertently flew a German shepherd to Japan instead of Kansas.
A dog who was mistakenly flown to Japan is back with his family in Kansas.
A Texas district attorney is investigating the death of a puppy on a United Airlines flight as a possible criminal offense.
United Airlines, under siege over the death of a puppy on one of its flights, says the flight attendant who ordered a passenger to put her pet carrier in the overhead bin didn't know there was a dog inside.
A dog died on a United Airlines plane after a flight attendant ordered its owner to put the animal in the plane's overhead bin.
Delta and United Airlines are cutting ties with the National Rifle Association, the latest in major companies to do so.
Airlines bumped passengers off flights at the lowest rate on record last year after United Airlines was publicly ridiculed when a passenger was physically dragged off a full plane.
A woman who wanted to visit her dying mother one last time was removed from a plane and left in tears after an online travel agency canceled her ticket just before the flight.
United Airlines has apologized and given a $500 travel voucher to a passenger who accused the airline of giving her first-class seat to U.S. Rep. Sheila Jackson Lee, a Houston Democrat.
United Airlines' third-quarter profit fell by one-third as the carrier was rocked by hurricanes that hit its hub in Houston and other airports.
Airline stocks surged Tuesday after United Airlines and American Airlines slightly sweetened their outlook for third-quarter revenue. Those two carriers were the biggest gainers in midday trading.
United Airlines is apologizing to the owners of a dog who died in the cargo hold of a plane on a flight from Houston to San Francisco.
Shares of United Airlines' parent tumbled Wednesday on the company's weak forecast about revenue trends for the rest of the summer.
United Airlines has apologized to a Hawaii teacher who was forced to hold her son on her lap after an employee gave the toddler's purchased seat to a standby passenger.
At least 10 passengers aboard a United Airlines jet were injured when the plane hit turbulence during a flight from Panama to Houston.
United Airlines said in a "Safety Alert" emailed to employees that information regarding its flight deck access security procedures "may have been compromised."
A United flight from Houston to Ecuador was delayed after a scorpion was spotted aboard.
The owners of a giant rabbit that died after flying from the United Kingdom to Chicago want to know more about the animal's death and why he was so quickly cremated.
Sabrina Underwood faces a mandatory 12‑year sentence after authorities in Panama discovered a loaded gun in her checked bag, a case her father says was a tragic mistake.
Their letter to the Texas education commissioner argues that recent walkouts raised safety concerns and violated parental expectations.
He breaks down what makes the case unusual and the factors investigators are likely weighing.
Firefighters faced heavy flames as they arrived at the home on Wilbarger Street.
Cindy Clemishire and her father alleged the church downplayed the abuse she suffered as a child.
Sabrina Underwood faces a mandatory 12‑year sentence after authorities in Panama discovered a loaded gun in her checked bag, a case her father says was a tragic mistake.
Their letter to the Texas education commissioner argues that recent walkouts raised safety concerns and violated parental expectations.
He breaks down what makes the case unusual and the factors investigators are likely weighing.
Firefighters faced heavy flames as they arrived at the home on Wilbarger Street.
Cindy Clemishire and her father alleged the church downplayed the abuse she suffered as a child.
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Seven years after a deadly school bus-train crash in Athens, the same crossing still lacks gates or lights—despite repeated promises to fix it.
A CBS News Texas investigation found those daily meals no longer being delivered to schools, despite the nonprofit's claims to the contrary.
It once fed thousands of kids. So, how did a Dallas non-profit's core mission fall apart? CBS News Texas investigates.
Democrat state senator elect Taylor Rehmet sits down with Jack Fink in the CBS News Texas studio to discuss his win over Republican Leigh Wambsganss. "I got a lot of work to do," Rehmet said.
Dallas pollster and Principal of Hunt Research, Ross Hunt discusses the upset win by Democrat Taylor Rehmet over Republican Leigh Wambsganss.
Texas Agriculture Commissioner Sid Miller (R) discusses his re-election campaign and reacts to Gov. Abbott's decision to endorse his challenger.
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
The FBI has arrested "one of the key participants" behind the attack on U.S. facilities in Benghazi, Libya, in 2012 that killed four Americans.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
U.S. life expectancy rose to 79 years in 2024 - the highest mark in American history. But the U.S. still ranks below dozens of other countries.
Weather-related closures left Carter BloodCare 4,000 units of blood and blood components short of what it needs.
The state of Texas is investing $50 million in research on psychedelic therapies.
Walk with a Doc invites community members to join low-pressure group walks led by physicians.
The largest nurses strike ever in New York City is underway as thousands of NYSNA members walk off their jobs at major hospitals.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Salad and Go, a drive-thru salad chain, said on Wednesday that it will close all remaining Texas and Oklahoma stores.
Jaxson Smith‑Njigba brings Rockwall roots to Super Bowl LX after a meteoric rise from Texas 6A football.
Spanish figure skater Tomas-Llorenc Guarino Sabate secured the rights to perform his Minions-themed program at the Milan Cortina Games hours before he was set to skate.
The 2026 Milano Cortina Winter Olympics are underway after the lighting of the Olympic cauldrons and the Parade of Nations at the opening ceremony.
Victor Wembanyama had 29 points and 11 rebounds, and the San Antonio Spurs overcame rookie No. 1 pick Cooper Flagg's fourth consecutive 30-point game in a 135-123 victory over the Dallas Mavericks.
Los Angeles Rams quarterback Matthew Stafford was named the NFL MVP, just edging out four other candidates that included New England Patriots quarterback Drake Maye and Buffalo Bills quarterback Josh Allen, last year's MVP.
Spanish figure skater Tomas-Llorenc Guarino Sabate secured the rights to perform his Minions-themed program at the Milan Cortina Games hours before he was set to skate.
A quaint home in Grapevine is drawing big attention, not for its renovations or location, but for its former occupant.
The 5th Dimension had broad crossover success and won six Grammy Awards, including record of the year twice.
The sheriff says the note was sent to a local Arizona news station, which agreed not to report on it, following the disappearance of "Today" show co-host Savannah Guthrie's mother, Nancy Guthrie.
Chuck Negron, a founding member of Three Dog Night whose lead vocals powered a string of hits for one of the top rock acts of the late 1960s and early '70s has died. He was 83.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.