Amid SWA cancellations, one family makes the journey to visit family on Christmas
Megan and Greg Wilkerson, who live in the San Francisco Bay area, were determined to spend Christmas with their family in Frisco.
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Megan and Greg Wilkerson, who live in the San Francisco Bay area, were determined to spend Christmas with their family in Frisco.
Bad weather. Computer glitches. Staffing shortages. Oversold flights. Inflation. Holiday crunches. It has been a tough slog for many air travelers for much of 2022.
The cancellations and chaos have also attracted the attention of the U.S. Department of Transportation, which says it is now investigating "whether cancellations were controllable and if Southwest is complying with its customer service plan." No word yet when Southwest's operations will catch up. The airline said Monday evening in a press conference that customers would not be allowed to rebook before Dec. 31, 2022. Read more: https://www.cbsnews.com/dfw/news/travelers-beyond-frustrated-by-southwest-airlines-cancellations/
Just before 6:30pm Monday, Flightaware showed Southwest cancelled 2,826 flights, or 69% of its schedule nationwide, and delayed 714 other flights.
The airline has cancelled over 2,000 today - more than any other airline in the world.
North Texas travellers are disappointed, frustrated, and angry due to long lines, cancelled flights, and other disruptions caused by the winter storm.
Thousands of North Texans are planning to hit the road this weekend to visit friends and family for Christmas, but the cold weather is causing car problems.
Thousands of North Texans are planning to hit the road this weekend to visit friends and family for Christmas, but the cold weather is causing car problems.
Thousands of travelers were stranded at airports or stuck on hold trying to rebook flights this week as a massive storm snarled travel in the U.S. and Canada.
Airlines say to check the status of your flight before coming to the airport.
DFW is faring better than most airports; just 2% of flights today were canceled.
The weather here isn't expected to be a problem, but snow across the country is causing trouble.
"The idea being passed around that you can't drink in Qatar is wrong. There are places," one American fan said.
If you're awaiting the arrival of loved ones, or still planning to make a dash to the airport today, you are not alone.
If you're awaiting the arrival of loved ones, or still planning to make a dash to the airport today, you are not alone.
The price of gas has fallen to below $3 for the first time since January, AAA Texas says.
Dallas Love Field airport anticipates 15,000 to 20,000 passengers to pass through this week up until Thanksgiving, which is expected to be their slowest day.
Dallas Love Field is warning holiday travelers about limited garage parking and increased roadside traffic at the airport this Thanksgiving season.
Frontier Airlines and five foreign carriers are paying over $600M to consumers whose flights were canceled or delayed.
The storm slammed into a sparsely populated stretch of Mexico's Pacific coast between the resorts of Puerto Vallarta and Mazatlan Sunday morning.
Hundreds of off-duty Southwest Airlines flight attendants at Dallas Love Field airport joined thousands across the county picketing for better pay.
It was American's first quarterly profit without government pandemic aid in the COVID-19 era.
Shares of American Airlines soared 10% Tuesday after the carrier said that it expects to post a pretax profit for the second quarter, as vacationers pack planes during the summer peak season.
The July 4th holiday weekend is setting a record. According to TSA, July 1 was when the agency screened the most passengers at airports across the country since the pandemic began: 2,490,490.
The Department of Transportation is considering new rules that would hold airlines accountable for their flight schedules and make them better compensate passengers.
FC Dallas Stadium and Mansfield Stadium will serve as official training hubs for two UEFA playoff winners during the 2026 FIFA World Cup.
Six American service members have been killed in the U.S.-Iran conflict, U.S. Central Command said.
Many of the agents who were fired last week by FBI Director Kash Patel were assigned to a squad that worked on global counterintelligence cases, including those involving Iran, sources said.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
The attacker who opened fire at a bar in Austin, Texas, over the weekend appears to have posted antisemitic, anti-Christian and misogynistic messages on social media.
FC Dallas Stadium and Mansfield Stadium will serve as official training hubs for two UEFA playoff winners during the 2026 FIFA World Cup.
Six American service members have been killed in the U.S.-Iran conflict, U.S. Central Command said.
Racing fans—get ready. The Java House Grand Prix of Arlington is set to roar into town this spring, bringing a brand‑new kind of excitement to North Texas.
Many of the agents who were fired last week by FBI Director Kash Patel were assigned to a squad that worked on global counterintelligence cases, including those involving Iran, sources said.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
It started with a complaint from a male officer.
Austin medical supply business accused of Medicare fraud, funneling millions overseas, federal complaint says.
As Texas, in recent years, has experienced an increase in its infant mortality rate, it has seen a growing interest in bereavement care for families.
Internal turmoil, missing records, and clashing narratives raise new questions about the nonprofit's management and oversight.
The CEO a Dallas nonprofit resigned after a CBS News Texas I-Team investigation that revealed the organization had failed to follow through on its core promises.
Six American service members have been killed in the U.S.-Iran conflict, U.S. Central Command said.
Many of the agents who were fired last week by FBI Director Kash Patel were assigned to a squad that worked on global counterintelligence cases, including those involving Iran, sources said.
The massive tranche of files the Justice Department currently maintains is more than 65,000 pages shorter than what the agency initially released.
Homeland Security Secretary Kristi Noem faced skepticism from both sides of the aisle at a hearing before the Senate Judiciary Committee on Tuesday.
The first American service members to die in the U.S.-Israeli war with Iran were killed in an apparent Iranian drone attack on a makeshift office space in Kuwait, sources told CBS News.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
Last year, over 16 million vehicles drove on North Texas toll roads without paying, accumulating more than $69 million in unpaid tolls.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
USALESS.COM is recalling its Rhino Choco VIP 10X product due to the undeclared presence of Tadalafil, which is the active ingredient in Cialis.
Eagle Mountain-Saginaw ISD said that the decision was made after consultation with Tarrant County Public Health.
The McKinney Fire Chief already has AED's placed in all police and fire vehicles.
Linda Potthoff of University Park says she had been short of breath for weeks before her condition suddenly worsened.
Small businesses along South Akard Street say the removal of a key bridge connecting Downtown Dallas to the Cedars neighborhood is already driving customers away, with no return of direct access expected until 2028.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
The Frogs had never won a Big 12 title or been to the NCAA Sweet 16 until last year.
Shai Gilgeous-Alexander scored 30 points, Chet Holmgren had 19 points and nine rebounds and the Oklahoma City Thunder beat the Dallas Mavericks 100-87 on Sunday night.
The Dallas Mavericks have signed point guard Ryan Nembhard to a standard NBA contract after he thrived as an undrafted rookie free agent on a two-way deal.
The wide receiver will be guaranteed a $27.3 million salary for the 2026 season.
"Chasing Victory: An INDYCAR Exhibition" showcases the speed, innovation and legacy of open-wheel racing.
Actor and filmmaker Bruce Campbell told fans that he is in treatment for cancer and will cancel some upcoming public appearances.
Hillary Knight, Megan Keller and Jack and Quinn Hughes made a surprise appearance during "Heated Rivalry" star Connor Storrie's opening monologue on "SNL."
Shia LaBeouf, who was charged with battery after police say he punched several people outside a New Orleans bar earlier this month, was arrested again on Saturday.
Singer-songwriter Neil Sedaka, known for his hits like "Laughter in the Rain," "Breaking Up is Hard to Do" and "Calendar Girl," has died.
Streaming giant Netflix declined to match Paramount Skydance's $31 per share offer for Warner Bros. Discovery.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.