Travelers nervous, frustrated amid SWA cancelations & 'non-existent' communication
Inside Dallas Love Field, where more than 95% of the flights coming in and out are from Southwest, passengers are stressed out.
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Inside Dallas Love Field, where more than 95% of the flights coming in and out are from Southwest, passengers are stressed out.
Travelers at Dallas Love Field Airport say they were told they won't be able to catch another Southwest flight until Saturday.
Megan and Greg Wilkerson, who live in the San Francisco Bay area, were determined to spend Christmas with their family in Frisco.
Bad weather. Computer glitches. Staffing shortages. Oversold flights. Inflation. Holiday crunches. It has been a tough slog for many air travelers for much of 2022.
The cancellations and chaos have also attracted the attention of the U.S. Department of Transportation, which says it is now investigating "whether cancellations were controllable and if Southwest is complying with its customer service plan." No word yet when Southwest's operations will catch up. The airline said Monday evening in a press conference that customers would not be allowed to rebook before Dec. 31, 2022. Read more: https://www.cbsnews.com/dfw/news/travelers-beyond-frustrated-by-southwest-airlines-cancellations/
Just before 6:30pm Monday, Flightaware showed Southwest cancelled 2,826 flights, or 69% of its schedule nationwide, and delayed 714 other flights.
The airline has cancelled over 2,000 today - more than any other airline in the world.
North Texas travellers are disappointed, frustrated, and angry due to long lines, cancelled flights, and other disruptions caused by the winter storm.
Thousands of North Texans are planning to hit the road this weekend to visit friends and family for Christmas, but the cold weather is causing car problems.
Thousands of North Texans are planning to hit the road this weekend to visit friends and family for Christmas, but the cold weather is causing car problems.
Thousands of travelers were stranded at airports or stuck on hold trying to rebook flights this week as a massive storm snarled travel in the U.S. and Canada.
Airlines say to check the status of your flight before coming to the airport.
DFW is faring better than most airports; just 2% of flights today were canceled.
The weather here isn't expected to be a problem, but snow across the country is causing trouble.
"The idea being passed around that you can't drink in Qatar is wrong. There are places," one American fan said.
If you're awaiting the arrival of loved ones, or still planning to make a dash to the airport today, you are not alone.
If you're awaiting the arrival of loved ones, or still planning to make a dash to the airport today, you are not alone.
The price of gas has fallen to below $3 for the first time since January, AAA Texas says.
Dallas Love Field airport anticipates 15,000 to 20,000 passengers to pass through this week up until Thanksgiving, which is expected to be their slowest day.
Dallas Love Field is warning holiday travelers about limited garage parking and increased roadside traffic at the airport this Thanksgiving season.
Frontier Airlines and five foreign carriers are paying over $600M to consumers whose flights were canceled or delayed.
The storm slammed into a sparsely populated stretch of Mexico's Pacific coast between the resorts of Puerto Vallarta and Mazatlan Sunday morning.
Hundreds of off-duty Southwest Airlines flight attendants at Dallas Love Field airport joined thousands across the county picketing for better pay.
It was American's first quarterly profit without government pandemic aid in the COVID-19 era.
Shares of American Airlines soared 10% Tuesday after the carrier said that it expects to post a pretax profit for the second quarter, as vacationers pack planes during the summer peak season.
Sweden's 3-2 playoff victory over Poland completes Dallas' group‑stage lineup for the 2026 World Cup — and the team will base its training camp in Frisco throughout the tournament.
Dallas guard joins a star‑studded 15‑player pool as USA Basketball begins final evaluations for the World Cup roster.
Kid Rock posted videos of the helicopters hovering by his Nashville home on social media over the weekend. The Army later confirmed the helicopters were on a training mission.
A federal judge has temporarily blocked the Trump administration's construction of a 90,000-square-foot ballroom to replace the White House's East Wing,
U.S. District Judge Randolph Moss blocked the Trump administration from enforcing provisions of his executive order that directed federal agencies to cut off funding to NPR and PBS.
Sweden's 3-2 playoff victory over Poland completes Dallas' group‑stage lineup for the 2026 World Cup — and the team will base its training camp in Frisco throughout the tournament.
Dallas guard joins a star‑studded 15‑player pool as USA Basketball begins final evaluations for the World Cup roster.
Kid Rock posted videos of the helicopters hovering by his Nashville home on social media over the weekend. The Army later confirmed the helicopters were on a training mission.
Morris completes six months after pleading guilty to child sex abuse charges
A federal judge has temporarily blocked the Trump administration's construction of a 90,000-square-foot ballroom to replace the White House's East Wing,
Since early February, residents of the Big Bend region have been outspoken about border wall plans.
The moratorium does not affect companies already enrolled in Medicare.
The state is already home to nearly 400 data centers, but hundreds more are in the works.
The crash sparked a nearly three‑year I‑Team investigation into Fort Worth police pursuit policies.
It started with a complaint from a male officer.
A federal judge has temporarily blocked the Trump administration's construction of a 90,000-square-foot ballroom to replace the White House's East Wing,
U.S. District Judge Randolph Moss blocked the Trump administration from enforcing provisions of his executive order that directed federal agencies to cut off funding to NPR and PBS.
President Trump told CBS News that he is not ready "quite yet" to abandon efforts to force Iran to reopen the Strait of Hormuz amid the Iran war, despite a Truth Social post suggesting allies need to do it themselves.
New Texas regulations took effect March 31 that capped THC in smokable hemp products at 0.3%, banning some popular items.
Defense Secretary Pete Hegseth and Joint Chiefs Chairman Gen. Dan Caine held a news conference at the Pentagon as gas prices in the U.S. continued to climb amid the ongoing war with Iran.
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
While retailers like Amazon, Macy's and Target are extending their return window for gifts bought during the holidays, some stores are adding fees to return purchases.
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Texas Agricultural Commissioner Sid Miller is calling for a statewide ban on non-water additives, such as fluoride, in the public water system.
New Texas regulations took effect March 31 that capped THC in smokable hemp products at 0.3%, banning some popular items.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
USALESS.COM is recalling its Rhino Choco VIP 10X product due to the undeclared presence of Tadalafil, which is the active ingredient in Cialis.
Eagle Mountain-Saginaw ISD said that the decision was made after consultation with Tarrant County Public Health.
Small businesses along South Akard Street say the removal of a key bridge connecting Downtown Dallas to the Cedars neighborhood is already driving customers away, with no return of direct access expected until 2028.
An Amazon Prime delivery in Richardson this week left more behind than intended.
Prominent political and business leaders are named in the documents released by the Justice Department in connection with its investigations into Jeffrey Epstein.
A Dallas coffee chain says it's caught in a political firestorm after a walkout over an ICE discount.
During the World Cup, soccer fans will be able to get a taste of what North Texas' new professional soccer team, Atletico Dallas, has to offer.
Sweden's 3-2 playoff victory over Poland completes Dallas' group‑stage lineup for the 2026 World Cup — and the team will base its training camp in Frisco throughout the tournament.
In a podcast interview, Cuban also recounted how he found out about the Luka Doncic trade.
TCU was trying to reach its first Final Four and has now been eliminated in the Elite Eight in consecutive seasons.
Dallas native Julius Randle scored 24 points and Anthony Edwards had 17 points playing 23 minutes off the bench in his return following a six-game injury absence as the Minnesota Timberwolves beat the Dallas Mavericks 124-94 on Monday night.
Jack Leiter struck out eight in six strong innings and Jake Burger drove in two runs to lead the Texas Rangers to a 5-2 victory over the Baltimore Orioles on Monday night.
Kid Rock posted videos of the helicopters hovering by his Nashville home on social media over the weekend. The Army later confirmed the helicopters were on a training mission.
A Las Vegas performer has sued Taylor Swift over the title of her hit album "The Life of a Showgirl," alleging it violates the performer's trademark.
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Local reports estimate that roughly 40,000 people gathered across central Seoul to watch K-pop band BTS reunite.
CBS News announced Friday that CBS News Radio will be shutting down this spring after nearly 100 years of broadcasting, citing "challenging economic realities."
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
